Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
398674 Views
123 replies
27 likes
- 398674 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
271561 Views
58 replies
14 likes
- 271561 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
172283 Views
507 replies
108 likes
- 172283 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114856 Views
- 19 replies
- 38 likes
Block / Hide / Blacklist tracks or artists
This album don't work only white noise, please help ! : Miguel Campello - Chatarrero en Directo
This album don't work only white noise, please help ! : Miguel Campello - Chatarrero en Directo
Spotify Star
348 Views
1 replies
0 likes
- 348 Views
- 1 replies
- 0 likes
Only want Offline on 1/2 Mobile Devices
I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx! Everytime I run Spotify with Wi-Fi on the mobile device I don't want offline playlists - songs start downloading. How can I...
I have a premium acct and run the app on 2 mobile devices. I only want offline playlists on one device. How do I do this? Thx! Everytime I run Spotify with Wi-Fi on the mobile device I don't...
Spotify Star
328 Views
1 replies
0 likes
- 328 Views
- 1 replies
- 0 likes
Add songs
So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.
So there is a guy called Ricegum and he is on youtube and he has diss tracks on youtube and I think it would be cool if I could listen to them on spotify.
Roadie
447 Views
1 replies
0 likes
- 447 Views
- 1 replies
- 0 likes
7 day trial
if I accidentally click dismiss on a 7 day trial will it ask me again
if I accidentally click dismiss on a 7 day trial will it ask me again
Roadie
334 Views
1 replies
0 likes
- 334 Views
- 1 replies
- 0 likes
Solved!! Activate Offline mode when using cellular data
I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I make a playlist absolutely fine. I then click availa...
I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I m...
Casual Listener
7616 Views
3 replies
0 likes
- 7616 Views
- 3 replies
- 0 likes
Offline syncing says too many accounts
Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've checked the offline devices and it shows my phone 3 time...
Every time I try to sync my songs to offline, it downloads all of the songs then says too many accounts are being used offline and erases them all. But I am the only one on the account and I've check...
Casual Listener
1048 Views
3 replies
0 likes
- 1048 Views
- 3 replies
- 0 likes
iPhone won't sync local files from PC
My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are grayed out and not downloaded and won't play. I hav...
My iPhone won't sync the local files from my PC. I have plenty of storage space on my iPhone, and my iPhone shows up on my PC devices list. The local files show up on my iPhone playlist but they are ...
Newbie
1061 Views
3 replies
0 likes
- 1061 Views
- 3 replies
- 0 likes
Can't conect to Facebook
Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later
Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later
Regular
1845 Views
5 replies
0 likes
Facebook
- 1845 Views
- 5 replies
- 0 likes
Notifications not displayed, follower count incorrect
Hi, I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help would be greatly appreciated. I have an iPhone 6. Thanks
Hi, I recently created a spotify account, and I have not received any notifications to my phone even though my settings are set to receive them. My follower count is also incorrect. Any help...
Regular
1842 Views
12 replies
1 likes
- 1842 Views
- 12 replies
- 1 likes
Export Playlist
I would like to Export My Playlist from Spotlfy to imusic - is that posssible - i have Spotlfy Premium over itunes
I would like to Export My Playlist from Spotlfy to imusic - is that posssible - i have Spotlfy Premium over itunes
Casual Listener
484 Views
2 replies
0 likes
- 484 Views
- 2 replies
- 0 likes
Installing the app
Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to but stops after a second. Someone please help!
Recently, my phone hasn't been working as well, which has caused Spotify to crash frequently. So I deleted the app to redownload it, and now it's not letting me reinstall the app at all. It begins to...
Music Fan
334 Views
1 replies
0 likes
- 334 Views
- 1 replies
- 0 likes
Suggestions for restoring my playlists Etc?
New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.
New to the community- hoping I can get help restoring my playlist/favorites. My credit card was hacked so I resigned up for my Spotify subscription and now have lost all my playlists Etc.
Spotify Star
282 Views
1 replies
0 likes
- 282 Views
- 1 replies
- 0 likes
Deleted songs from playlist
Hey I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of those I've added in the past 1.5 months or so. Is there any...
Hey I'm a Spotify Premium member and I've been making a playlist of songs over the past few months since I joined. I logged on today and my playlist has lost a large number of songs - all of...
Spotify Star
291 Views
1 replies
0 likes
- 291 Views
- 1 replies
- 0 likes
Deleted playlist
Hello,before the midday I wanted to log in on my Spotify account but it wasn´t possible. I don´t remember now, but an "error" was mentioned. After that I paid for Spotify Premium for the next month. However, after the payment and logging in, all my p...
Hello, before the midday I wanted to log in on my Spotify account but it wasn´t possible. I don´t remember now, but an "error" was mentioned. After that I paid for Spotify Premium for the next month...
Casual Listener
346 Views
2 replies
0 likes
- 346 Views
- 2 replies
- 0 likes
Problem with country
Sorry guys i'm from italy and i wanna use my spotify her in Australia But i can't go inside in my account for change my pass Because The 14 free days is expyre so what i have to do? Thank you William!
Sorry guys i'm from italy and i wanna use my spotify her in Australia But i can't go inside in my account for change my pass Because The 14 free days is expyre so what i have to do? Thank you William!
Community Legend
310 Views
1 replies
0 likes
- 310 Views
- 1 replies
- 0 likes
Login Failed
Hello - I hope someone can advise me on this. I have Spotify Prem. When I try to login on my Iphone I get this "LOGIN FAILED - Could not find the Spotify network (a DNS problem occured). Make sure your network connection is working and try again.' My...
Hello - I hope someone can advise me on this. I have Spotify Prem. When I try to login on my Iphone I get this "LOGIN FAILED - Could not find the Spotify network (a DNS problem occured...
Newbie
2230 Views
3 replies
0 likes
- 2230 Views
- 3 replies
- 0 likes
Disappointed!
this is soooo ridicuolus!!!!!!!!!!!! in so many ways! Im here paying 10 dollars that i can be paying for apple music and you guys dont have customer service, the songs are not even available when they are out!what is this??????????????????????? who c...
this is soooo ridicuolus!!!!!!!!!!!! in so many ways! Im here paying 10 dollars that i can be paying for apple music and you guys dont have customer service, the songs are not even available when the...
Community Legend
503 Views
3 replies
0 likes
- 503 Views
- 3 replies
- 0 likes
Account hacked?
Hey there! I just tried to log onto my Spotify and my password wouldn't work. I did a reset, got the email, reset the password and proceeded to log in. Once I was in I was surprised to find my picture and username were changed and all this music I ha...
Hey there! I just tried to log onto my Spotify and my password wouldn't work. I did a reset, got the email, reset the password and proceeded to log in. Once I was in I was surprised to find my pictur...
Community Legend
310 Views
1 replies
0 likes
- 310 Views
- 1 replies
- 0 likes
Solved!! Can't access my offline songs, after restarting the app
Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When I tap on an album, it says: "You haven't saved any...
Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When...
Casual Listener
798 Views
2 replies
0 likes
- 798 Views
- 2 replies
- 0 likes
Songs not playing / randomly stopping
I am having issues with Spotify stopping songs in the middle / not moving on to the next song / not starting a song in the beginning. So every time I'm listening to a playlist I have to physically click for the next song every other song. This occurs...
I am having issues with Spotify stopping songs in the middle / not moving on to the next song / not starting a song in the beginning. So every time I'm listening to a playlist I have to physically cl...
Newbie
395 Views
2 replies
0 likes
- 395 Views
- 2 replies
- 0 likes