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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232810 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114405 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2333 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304028 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129714 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

"There was an error posting to Spotify. Please try again."

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

Newbie

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

818 Views

0 replies

1 likes

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  • 0 replies
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Help! Spotify on iPod

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment? Thanks in advance

Roadie

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment?   Thanks in advance

345 Views

0 replies

0 likes

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My phone is unable to sync local files from my PC

I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are available offine and i have tried making a separte...

Newbie

I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are...

389 Views

0 replies

0 likes

  • 389 Views
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Solved!! Volume decrease at start of songs

On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops .I'm not sure if this is an iOS general thing or just 7, but its very annoying.Anyone heard this?

Casual Listener

On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops . I'm not sure if this is an iOS general thing or just 7,...

Syenz

Casual Listener

13040 Views

17 replies

4 likes

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  • 17 replies
  • 4 likes

Solved!! Spotify Up Next Button Missing

Hello all Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB. Having synced with the files on my PC, I was dismayed to find that Spotify was playing...

Regular

Hello all   Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB.  Having synced with t...

daemeh

Casual Listener

3065 Views

3 replies

0 likes

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Solved!! My newly added songs appear at bottom of playlist?

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and needs to be sorted asap.

Casual Listener

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and ne...

hkoksalk

Newbie

5309 Views

3 replies

1 likes

Android
iOS
New Songs
playlists changed
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  • 3 replies
  • 1 likes

Not playing songs in order (premium and not on shuffle)

Hye guys, long time lurker first time questioner.I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923. In the last few days I've noticed that spotify doesn't always play albums that are in 'Your music' inthe correct orde...

Regular

Hye guys, long time lurker first time questioner. I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923.   In the last few days I've noticed that spotify doesn't ...

calwalker1

Regular

2880 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Older spotify version

Hey there, I want to install spotify in my iPod Touch 3 in order to save my cellphone battery while listening music in the car.Yet i find no older versions of spotify compatible with my ipod .. How can i have one? I understand all of the security imp...

Newbie

Hey there,   I want to install spotify in my iPod Touch 3 in order to save my cellphone battery while listening music in the car. Yet i find no older versions of spotify compatible with my ip...

518 Views

0 replies

0 likes

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Sound Distorted

Hey everyone. I'm having an issue where music is distorted in Spotify. It seems like it's being boosted somehow. Whatever the case, it is independent of which headphones I use and it is unique to Spotify. I'm about ready to try reinstalling but I don...

Casual Listener

Hey everyone.   I'm having an issue where music is distorted in Spotify. It seems like it's being boosted somehow. Whatever the case, it is independent of which headphones I use and it is un...

ashleygaunt

Newbie

2982 Views

2 replies

0 likes

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An Error Occurred, Try Again when searching

I am getting the message "An Error Occurred, Try Again" when trying to search. All other features seem to be working, as far as I can tell. iPhone 6siOS 9.31Spotify 5.5.0 Tried- Quitting spotify from task switcher- Restarting phone- Force restarting ...

Visitor

I am getting the message "An Error Occurred, Try Again" when trying to search. All other features seem to be working, as far as I can tell.   iPhone 6s iOS 9.31 Spotify 5.5.0   Tried ...

1115 Views

0 replies

0 likes

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iOS app Menu location

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from anywhere, easier to use and simpler. We both have ...

Newbie

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from...

MattSuda

Spotify Star

2098 Views

3 replies

0 likes

Menu iOS iPhone app
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Solved!! iOS beta available?

Is there anyway I can get into the iOS testflight beta for Spotify, if there is one that is. Thanks,Josh

Casual Listener

Is there anyway I can get into the iOS testflight beta for Spotify, if there is one that is.    Thanks, Josh

MattSuda

Spotify Star

1406 Views

1 replies

0 likes

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  • 1 replies
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Whenever I'm online, songs say they've downloaded but I can't listen to them offline?

I have intalled spotify (premium) onto my new Iphone 5s after switching from a Samsung phone and re downloaded all of my songs which play fine until I go offline where it says 'All songs you save on Spotify will appear here.' I have tried un installi...

Visitor

I have intalled spotify (premium) onto my new Iphone 5s after switching from a Samsung phone and re downloaded all of my songs which play fine until I go offline where it says 'All songs you save on ...

489 Views

0 replies

1 likes

  • 489 Views
  • 0 replies
  • 1 likes

how can i get the 60 day trial?

so here is the thing i want to get premium but a friend told me that i should get it now because i can get a 60 day trial, so i get to the app on my Iphone 5 and o go to Settings>Account>Get Premium but it does not say that ill get the 60 day trial. ...

Casual Listener

so here is the thing i want to get premium but a friend told me that i should get it now because i can get a 60 day trial, so i get to the app on my Iphone 5 and o go to Settings>Account>Get Pr...

kbrooksc

Community Legend

1091 Views

3 replies

0 likes

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  • 3 replies
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My followers are always blocked to 0 (zero)

Hi,i have a Premium Account connected with my Facebook account too. On my iMac and my iPhone 6s too, the count of my follower is always blocked to 0 (zero). My Friends follow me, but nothing changes.There is a solution?

Casual Listener

Hi, i have a Premium Account connected with my Facebook account too. On my iMac and my iPhone 6s too, the count of my follower is always blocked to 0 (zero). My Friends follow me, but nothing chan...

514 Views

0 replies

0 likes

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Unable to sync Albums in Library

Hi there, I'm struggling to sync Ablums in my library. I save an album, then once I go to flick the 'available offline' switch, it switches but no tracks start to download? It lets me sync normal playlists but not albums specifically on their own? I ...

Casual Listener

Hi there, I'm struggling to sync Ablums in my library. I save an album, then once I go to flick the 'available offline' switch, it switches but no tracks start to download?   It lets me sync n...

cjmonaghan

Casual Listener

703 Views

2 replies

0 likes

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  • 2 replies
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No 7 Day Trial

I've made a new account and logged onto it on the computer which is how my friend said she activated her 7 day free trial just last week. When I logged in all it told me was that I can get a 30 day free trial if I put in a credit card--and I don't wa...

Newbie

I've made a new account and logged onto it on the computer which is how my friend said she activated her 7 day free trial just last week. When I logged in all it told me was that I can get a 30 day f...

osornios

Spotify Star

641 Views

1 replies

0 likes

7 day free trial
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syncing playlists

Is it possible to sync a playlist from an iphone to my computer? I have both devices on the same wifi but Spotify desktop is not showing my phone. Thank you!

Newbie

Is it possible to sync a playlist from an iphone to my computer? I have both devices on the same wifi but Spotify desktop is not showing my phone. Thank you!  

Steph_B

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Songs Jumping Forwards

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data.It would play 2 seconds of a song then jump forward 15 seconds, play 2 seconds more and jump forward 15 etc.It's working fine ...

Newbie

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data. It would play 2 seconds of a song then jump forward 15 seconds, play 2 se...

Steph_B

Roadie

842 Views

1 replies

0 likes

Playback problem
Running
Running with spotify
  • 842 Views
  • 1 replies
  • 0 likes