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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43965 Views

44 replies

10 likes

  • 43965 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109482 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302029 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127993 Views

19 replies

38 likes

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  • 19 replies
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My followers are always blocked to 0 (zero)

Hi,i have a Premium Account connected with my Facebook account too. On my iMac and my iPhone 6s too, the count of my follower is always blocked to 0 (zero). My Friends follow me, but nothing changes.There is a solution?

Casual Listener

Hi, i have a Premium Account connected with my Facebook account too. On my iMac and my iPhone 6s too, the count of my follower is always blocked to 0 (zero). My Friends follow me, but nothing chan...

508 Views

0 replies

0 likes

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Unable to sync Albums in Library

Hi there, I'm struggling to sync Ablums in my library. I save an album, then once I go to flick the 'available offline' switch, it switches but no tracks start to download? It lets me sync normal playlists but not albums specifically on their own? I ...

Casual Listener

Hi there, I'm struggling to sync Ablums in my library. I save an album, then once I go to flick the 'available offline' switch, it switches but no tracks start to download?   It lets me sync n...

cjmonaghan

Casual Listener

690 Views

2 replies

0 likes

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No 7 Day Trial

I've made a new account and logged onto it on the computer which is how my friend said she activated her 7 day free trial just last week. When I logged in all it told me was that I can get a 30 day free trial if I put in a credit card--and I don't wa...

Newbie

I've made a new account and logged onto it on the computer which is how my friend said she activated her 7 day free trial just last week. When I logged in all it told me was that I can get a 30 day f...

osornios

Spotify Star

639 Views

1 replies

0 likes

7 day free trial
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  • 1 replies
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syncing playlists

Is it possible to sync a playlist from an iphone to my computer? I have both devices on the same wifi but Spotify desktop is not showing my phone. Thank you!

Newbie

Is it possible to sync a playlist from an iphone to my computer? I have both devices on the same wifi but Spotify desktop is not showing my phone. Thank you!  

Steph_B

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Songs Jumping Forwards

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data.It would play 2 seconds of a song then jump forward 15 seconds, play 2 seconds more and jump forward 15 etc.It's working fine ...

Newbie

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data. It would play 2 seconds of a song then jump forward 15 seconds, play 2 se...

Steph_B

Roadie

835 Views

1 replies

0 likes

Playback problem
Running
Running with spotify
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  • 1 replies
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Issue syncing local files to iphone

Im having an issue syncing/ playing local files from my computer onto my iphone. I can download mixtapes onto itunes, and then add them into playlists on my computer(Mac). The playlist then syncs to my iphone, where the songs im having issues with sh...

Casual Listener

Im having an issue syncing/ playing local files from my computer onto my iphone.  I can download mixtapes onto itunes, and then add them into playlists on my computer(Mac). The playlist then syn...

Steph_B

Roadie

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Help! Lost playlists

All my playlists are lost from my iPad, but not from my iPhone. Why? Could the reason be that earlier my friend shared her internet from her phone to my iPad (she has a samsung)?

Newbie

All my playlists are lost from my iPad, but not from my iPhone. Why? Could the reason be that earlier my friend shared her internet from her phone to my iPad (she has a samsung)?

Happibuoy

Casual Listener

1184 Views

8 replies

0 likes

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Can't Connect to PS4

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is these 2 specific devices that will not work together....

Newbie

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is th...

521 Views

0 replies

0 likes

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Ipod storage vs Iphone storage issue

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod and 5.5gb on my iphone)... Can someone explain this?...

Newbie

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod a...

523 Views

0 replies

0 likes

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Solved!! Spotify app has disappeared from my iPhone 4s and will not reinstall

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the download stops after a second or so. What can I do?

Casual Listener

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the downlo...

bossryde

Newbie

2628 Views

4 replies

0 likes

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  • 4 replies
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Playlists Will Not Play on iPod Touch

Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely. I uninstalled/reinstalled and the problem persists. Please help

Regular

Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely.  I uninstalled/reinstalled and the problem per...

12151325511

Newbie

694 Views

2 replies

0 likes

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  • 2 replies
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I cant change my country

I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!

Casual Listener

I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!

Therealdootshad

Casual Listener

598 Views

2 replies

0 likes

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  • 2 replies
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Abroad

I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not help

Newbie

I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not h...

MattSuda

Spotify Star

799 Views

1 replies

0 likes

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  • 1 replies
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Se desconecta spotify en Iphone 4 con IOS6 en WIFI

Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "Se ha agotado el tiempo de conexión a Spotify. Por ...

Regular

Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "...

richyyyyyyyyyyy

Newbie

3227 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Solved!! Spotify not logging in

Hi all, I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working from her iPad, but whenever I try login in I get a message s...

Casual Listener

Hi all,   I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working ...

osornios

Spotify Star

1247 Views

5 replies

0 likes

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  • 5 replies
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Spotify muted without headset

I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for the both muted and un-muted setting. the spotify volume...

Newbie

I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for...

762 Views

0 replies

0 likes

headset
iphone
muted
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Spotify Week Trial not working

So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 Day Trial. Why doesn't the week trial work if i have...

Newbie

So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 D...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
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A song doesn't sound

A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound

Newbie

A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Shuffle

The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do to fix this issue?

Newbie

The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do t...

secretham

Casual Listener

709 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes