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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238013 Views

27 replies

5 likes

  • 238013 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119257 Views

117 replies

13 likes

Other
  • 119257 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2723 Views

0 replies

0 likes

iOS
  • 2723 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305640 Views

62 replies

16 likes

  • 305640 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130956 Views

19 replies

38 likes

  • 130956 Views
  • 19 replies
  • 38 likes

Yet another shuffle issue

When I fire up spotify on my desktop, go to the songs selection with around 2000 songs, it works relatively okay, however if I remote control from my phone or another computer in the property, it will drop down and only shuffle between around 3-4 art...

Newbie

When I fire up spotify on my desktop, go to the songs selection with around 2000 songs, it works relatively okay, however if I remote control from my phone or another computer in the property, it wil...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Solved!! Waiting to download

I have tried everything I know, but many of my playlist will not fully download to offline. The playlist will get about 80-80 percent complete and then just indefinitely freeze. Please help.

Casual Listener

I have tried everything I know, but many of my playlist will not fully download to offline. The playlist will get about 80-80 percent complete and then just indefinitely freeze. Please help.

user-removed

Not applicable

1410 Views

3 replies

0 likes

  • 1410 Views
  • 3 replies
  • 0 likes

Music not syncing between desktop and iPhone

I've synced music before and have used Spotify for many years. It has never been any problems. But now I'm trying to sync files from my Mac desktop client (1.0.28.87) to my iPhone client (5.5.0). I add the local files by choosing source for the files...

Casual Listener

I've synced music before and have used Spotify for many years. It has never been any problems. But now I'm trying to sync files from my Mac desktop client (1.0.28.87) to my iPhone client (5.5.0). I a...

1229283807

Newbie

718 Views

2 replies

0 likes

  • 718 Views
  • 2 replies
  • 0 likes

Spotify crashes when watching some videos

I have a Iphone 4S and when i updated Spotify for some months ago i cannot watch some specific videos. For example, i can watch Comedy Central`s Videos but i can`t watch Adult Swim`s Videos. Has this do to about Adult swim or my Iphone?

Newbie

I have a Iphone 4S and when i updated Spotify for some months ago i cannot watch some specific videos. For example, i can watch Comedy Central`s Videos but i can`t watch Adult Swim`s Videos. Has this...

user-removed

Not applicable

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

My app is glitched.

For some reason on my phone the spotify app doesn't have the nav bar on the bottom. But when i logon onto another account it appears. How come it won't show up on my account?

Newbie

For some reason on my phone the spotify app doesn't have the nav bar on the bottom. But when i logon onto another account it appears. How come it won't show up on my account?

JCdotnl

Roadie

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Artwork loads very slowly

for a couple of weeks now the art of all albums and artists loads very slowly. It used to be there instantly.. now it varies between 5 seconds and 20 seconds. When I do a fresh install, it works for a day or so, but then it's back to slooooow loading...

Regular

for a couple of weeks now the art of all albums and artists loads very slowly. It used to be there instantly.. now it varies between 5 seconds and 20 seconds. When I do a fresh install, it works...

JCdotnl

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Sarit hadad

I've had some sarit hadad playlists .. Then I realized that all the sarit hadadsongs were deleted from my personal playlists .. Then I looked up sarit hadad on the search and only several songs came up.. (There use to be many many more ) can anyone p...

Newbie

I've had some sarit hadad playlists .. Then I realized that all the sarit hadadsongs were deleted from my personal playlists .. Then I looked up sarit hadad on the search and only several songs came ...

GETERDE

Newbie

765 Views

1 replies

1 likes

  • 765 Views
  • 1 replies
  • 1 likes

Controls missing

I've have only just updated my iPad mini to the latest 5.5.0.1023 Spotify version and am disppointed to see that the bottom bar where the playing controls, volume control and track title with elapsed time has been simplified to only show the title & ...

Casual Listener

I've have only just updated my iPad mini to the latest 5.5.0.1023 Spotify version and am disppointed to see that the bottom bar where the playing controls, volume control and track title with elapsed...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Spotify causing other apps to crash or not open

iOSWill either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.

Regular

iOS Will either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.

TplusA

Newbie

1168 Views

5 replies

0 likes

  • 1168 Views
  • 5 replies
  • 0 likes

Shuffle play is not random

Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song plays again. Anyone experienced this? I believe this ...

Newbie

Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song pl...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Spotify update 5.5 don't play well

I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of problems and the poor support that you have for iOs. I ...

Casual Listener

I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of prob...

523 Views

0 replies

0 likes

iOS 9.3.1
  • 523 Views
  • 0 replies
  • 0 likes

Solved!! What happened to personal radio?

On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were amazing, and I don't understand why the feature seems to...

Casual Listener

On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were ...

MattSuda

Spotify Star

4486 Views

2 replies

0 likes

  • 4486 Views
  • 2 replies
  • 0 likes

Spotify won't turn off shuffle

I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs

Casual Listener

I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs

OviiiOne

Community Legend

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Connecting two accounts together, and connecting them onto facebook.

I had spotify on my iphone a while ago and had it signed up through facebook. A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a new account with an email address. Now that I have faceboo...

Newbie

I had spotify on my iphone a while ago and had it signed up through facebook.  A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a n...

OviiiOne

Community Legend

923 Views

1 replies

0 likes

Connect
connect accounts
Facebook
  • 923 Views
  • 1 replies
  • 0 likes

Can't go online

Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.

Casual Listener

Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.

zsignal

Casual Listener

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Controls Inaccessible on iPad in Landscape Mode

As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode.I have an iPad Pro (9.7") on iOS 9.3.1

Regular

As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode. I have an iPad Pro (9.7") on iOS 9.3.1  

731 Views

0 replies

0 likes

bug
controls
landscape mode
  • 731 Views
  • 0 replies
  • 0 likes

Downloading songs

I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?

Newbie

I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?

kbrooksc

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Payment?

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

Newbie

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

kbrooksc

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

My saved Songs and Albums keep disappearing

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

Newbie

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

duneeshya

Newbie

719 Views

1 replies

0 likes

saved albums
saved songs
  • 719 Views
  • 1 replies
  • 0 likes

Spotify App crashing on iPhone 5S

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free.Any rescue ideas?Thanks

Regular

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free. Any rescue ideas? Thanks

user-removed

Not applicable

1243 Views

3 replies

0 likes

crash iPhone 5s
  • 1243 Views
  • 3 replies
  • 0 likes