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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36887 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102337 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1294 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299001 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125724 Views

19 replies

38 likes

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  • 19 replies
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Solved!! My newly added songs appear at bottom of playlist?

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and needs to be sorted asap.

Casual Listener

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and ne...

hkoksalk

Newbie

5255 Views

3 replies

1 likes

Android
iOS
New Songs
playlists changed
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  • 3 replies
  • 1 likes

Not playing songs in order (premium and not on shuffle)

Hye guys, long time lurker first time questioner.I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923. In the last few days I've noticed that spotify doesn't always play albums that are in 'Your music' inthe correct orde...

Regular

Hye guys, long time lurker first time questioner. I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923.   In the last few days I've noticed that spotify doesn't ...

calwalker1

Regular

2819 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Older spotify version

Hey there, I want to install spotify in my iPod Touch 3 in order to save my cellphone battery while listening music in the car.Yet i find no older versions of spotify compatible with my ipod .. How can i have one? I understand all of the security imp...

Newbie

Hey there,   I want to install spotify in my iPod Touch 3 in order to save my cellphone battery while listening music in the car. Yet i find no older versions of spotify compatible with my ip...

509 Views

0 replies

0 likes

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Sound Distorted

Hey everyone. I'm having an issue where music is distorted in Spotify. It seems like it's being boosted somehow. Whatever the case, it is independent of which headphones I use and it is unique to Spotify. I'm about ready to try reinstalling but I don...

Casual Listener

Hey everyone.   I'm having an issue where music is distorted in Spotify. It seems like it's being boosted somehow. Whatever the case, it is independent of which headphones I use and it is un...

ashleygaunt

Newbie

2943 Views

2 replies

0 likes

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An Error Occurred, Try Again when searching

I am getting the message "An Error Occurred, Try Again" when trying to search. All other features seem to be working, as far as I can tell. iPhone 6siOS 9.31Spotify 5.5.0 Tried- Quitting spotify from task switcher- Restarting phone- Force restarting ...

Visitor

I am getting the message "An Error Occurred, Try Again" when trying to search. All other features seem to be working, as far as I can tell.   iPhone 6s iOS 9.31 Spotify 5.5.0   Tried ...

1094 Views

0 replies

0 likes

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iOS app Menu location

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from anywhere, easier to use and simpler. We both have ...

Newbie

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from...

MattSuda

Spotify Star

2040 Views

3 replies

0 likes

Menu iOS iPhone app
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Solved!! iOS beta available?

Is there anyway I can get into the iOS testflight beta for Spotify, if there is one that is. Thanks,Josh

Casual Listener

Is there anyway I can get into the iOS testflight beta for Spotify, if there is one that is.    Thanks, Josh

MattSuda

Spotify Star

1388 Views

1 replies

0 likes

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Whenever I'm online, songs say they've downloaded but I can't listen to them offline?

I have intalled spotify (premium) onto my new Iphone 5s after switching from a Samsung phone and re downloaded all of my songs which play fine until I go offline where it says 'All songs you save on Spotify will appear here.' I have tried un installi...

Visitor

I have intalled spotify (premium) onto my new Iphone 5s after switching from a Samsung phone and re downloaded all of my songs which play fine until I go offline where it says 'All songs you save on ...

470 Views

0 replies

1 likes

  • 470 Views
  • 0 replies
  • 1 likes

how can i get the 60 day trial?

so here is the thing i want to get premium but a friend told me that i should get it now because i can get a 60 day trial, so i get to the app on my Iphone 5 and o go to Settings>Account>Get Premium but it does not say that ill get the 60 day trial. ...

Casual Listener

so here is the thing i want to get premium but a friend told me that i should get it now because i can get a 60 day trial, so i get to the app on my Iphone 5 and o go to Settings>Account>Get Pr...

kbrooksc

Community Legend

1070 Views

3 replies

0 likes

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  • 3 replies
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My followers are always blocked to 0 (zero)

Hi,i have a Premium Account connected with my Facebook account too. On my iMac and my iPhone 6s too, the count of my follower is always blocked to 0 (zero). My Friends follow me, but nothing changes.There is a solution?

Casual Listener

Hi, i have a Premium Account connected with my Facebook account too. On my iMac and my iPhone 6s too, the count of my follower is always blocked to 0 (zero). My Friends follow me, but nothing chan...

498 Views

0 replies

0 likes

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Unable to sync Albums in Library

Hi there, I'm struggling to sync Ablums in my library. I save an album, then once I go to flick the 'available offline' switch, it switches but no tracks start to download? It lets me sync normal playlists but not albums specifically on their own? I ...

Casual Listener

Hi there, I'm struggling to sync Ablums in my library. I save an album, then once I go to flick the 'available offline' switch, it switches but no tracks start to download?   It lets me sync n...

cjmonaghan

Casual Listener

676 Views

2 replies

0 likes

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No 7 Day Trial

I've made a new account and logged onto it on the computer which is how my friend said she activated her 7 day free trial just last week. When I logged in all it told me was that I can get a 30 day free trial if I put in a credit card--and I don't wa...

Newbie

I've made a new account and logged onto it on the computer which is how my friend said she activated her 7 day free trial just last week. When I logged in all it told me was that I can get a 30 day f...

osornios

Spotify Star

626 Views

1 replies

0 likes

7 day free trial
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syncing playlists

Is it possible to sync a playlist from an iphone to my computer? I have both devices on the same wifi but Spotify desktop is not showing my phone. Thank you!

Newbie

Is it possible to sync a playlist from an iphone to my computer? I have both devices on the same wifi but Spotify desktop is not showing my phone. Thank you!  

Steph_B

Roadie

477 Views

1 replies

0 likes

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  • 1 replies
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Songs Jumping Forwards

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data.It would play 2 seconds of a song then jump forward 15 seconds, play 2 seconds more and jump forward 15 etc.It's working fine ...

Newbie

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data. It would play 2 seconds of a song then jump forward 15 seconds, play 2 se...

Steph_B

Roadie

820 Views

1 replies

0 likes

Playback problem
Running
Running with spotify
  • 820 Views
  • 1 replies
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Issue syncing local files to iphone

Im having an issue syncing/ playing local files from my computer onto my iphone. I can download mixtapes onto itunes, and then add them into playlists on my computer(Mac). The playlist then syncs to my iphone, where the songs im having issues with sh...

Casual Listener

Im having an issue syncing/ playing local files from my computer onto my iphone.  I can download mixtapes onto itunes, and then add them into playlists on my computer(Mac). The playlist then syn...

Steph_B

Roadie

686 Views

3 replies

0 likes

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  • 3 replies
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Help! Lost playlists

All my playlists are lost from my iPad, but not from my iPhone. Why? Could the reason be that earlier my friend shared her internet from her phone to my iPad (she has a samsung)?

Newbie

All my playlists are lost from my iPad, but not from my iPhone. Why? Could the reason be that earlier my friend shared her internet from her phone to my iPad (she has a samsung)?

Happibuoy

Casual Listener

1113 Views

8 replies

0 likes

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Can't Connect to PS4

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is these 2 specific devices that will not work together....

Newbie

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is th...

517 Views

0 replies

0 likes

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Ipod storage vs Iphone storage issue

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod and 5.5gb on my iphone)... Can someone explain this?...

Newbie

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod a...

515 Views

0 replies

0 likes

  • 515 Views
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Solved!! Spotify app has disappeared from my iPhone 4s and will not reinstall

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the download stops after a second or so. What can I do?

Casual Listener

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the downlo...

bossryde

Newbie

2616 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes