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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43969 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109495 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302031 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127997 Views

19 replies

38 likes

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Charged for free

I tried to cancel my subscription but it said I was on free. How do I get a refund?

Casual Listener

I tried to cancel my subscription but it said I was on free. How do I get a refund?

osornios

Spotify Star

512 Views

1 replies

0 likes

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  • 1 replies
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Songs Disappeared

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared. I have reinstalled the app multiple times to no avail. It was working fine this morning. All my playlists are still there but none of my saved songs are on the app. What's th...

Casual Listener

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared.  I have reinstalled the app multiple times to no avail.  It was working fine this morning.  All my playlists...

MaryS

Roadie

1826 Views

5 replies

0 likes

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Solved!! Spotify Premium not working on iPhone 5?

Hello,I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Casual Listener

Hello, I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Timmagnet

Newbie

22950 Views

40 replies

0 likes

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Share Links Stopped Working

My friends and I regularly text each other links to songs we find. Recently those links stopped working (using an iPhone 6). I click on them but they don't open the song any more. Anyone have suggestions?

Newbie

My friends and I regularly text each other links to songs we find.  Recently those links stopped working (using an iPhone 6).  I click on them but they don't open the song any more.&nb...

410 Views

0 replies

0 likes

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Shuffle function is annoying!!

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuffle anything!!!!!!! Ugh!!I need variation during my...

Newbie

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuf...

701 Views

0 replies

1 likes

shuffle
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"There was an error posting to Spotify. Please try again."

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

Newbie

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

814 Views

0 replies

1 likes

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Help! Spotify on iPod

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment? Thanks in advance

Roadie

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment?   Thanks in advance

340 Views

0 replies

0 likes

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My phone is unable to sync local files from my PC

I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are available offine and i have tried making a separte...

Newbie

I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are...

383 Views

0 replies

0 likes

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Solved!! Volume decrease at start of songs

On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops .I'm not sure if this is an iOS general thing or just 7, but its very annoying.Anyone heard this?

Casual Listener

On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops . I'm not sure if this is an iOS general thing or just 7,...

Syenz

Casual Listener

12983 Views

17 replies

4 likes

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  • 17 replies
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Solved!! Spotify Up Next Button Missing

Hello all Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB. Having synced with the files on my PC, I was dismayed to find that Spotify was playing...

Regular

Hello all   Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB.  Having synced with t...

daemeh

Casual Listener

3054 Views

3 replies

0 likes

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Solved!! My newly added songs appear at bottom of playlist?

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and needs to be sorted asap.

Casual Listener

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and ne...

hkoksalk

Newbie

5293 Views

3 replies

1 likes

Android
iOS
New Songs
playlists changed
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Not playing songs in order (premium and not on shuffle)

Hye guys, long time lurker first time questioner.I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923. In the last few days I've noticed that spotify doesn't always play albums that are in 'Your music' inthe correct orde...

Regular

Hye guys, long time lurker first time questioner. I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923.   In the last few days I've noticed that spotify doesn't ...

calwalker1

Regular

2853 Views

7 replies

1 likes

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Older spotify version

Hey there, I want to install spotify in my iPod Touch 3 in order to save my cellphone battery while listening music in the car.Yet i find no older versions of spotify compatible with my ipod .. How can i have one? I understand all of the security imp...

Newbie

Hey there,   I want to install spotify in my iPod Touch 3 in order to save my cellphone battery while listening music in the car. Yet i find no older versions of spotify compatible with my ip...

513 Views

0 replies

0 likes

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Sound Distorted

Hey everyone. I'm having an issue where music is distorted in Spotify. It seems like it's being boosted somehow. Whatever the case, it is independent of which headphones I use and it is unique to Spotify. I'm about ready to try reinstalling but I don...

Casual Listener

Hey everyone.   I'm having an issue where music is distorted in Spotify. It seems like it's being boosted somehow. Whatever the case, it is independent of which headphones I use and it is un...

ashleygaunt

Newbie

2966 Views

2 replies

0 likes

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An Error Occurred, Try Again when searching

I am getting the message "An Error Occurred, Try Again" when trying to search. All other features seem to be working, as far as I can tell. iPhone 6siOS 9.31Spotify 5.5.0 Tried- Quitting spotify from task switcher- Restarting phone- Force restarting ...

Visitor

I am getting the message "An Error Occurred, Try Again" when trying to search. All other features seem to be working, as far as I can tell.   iPhone 6s iOS 9.31 Spotify 5.5.0   Tried ...

1111 Views

0 replies

0 likes

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iOS app Menu location

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from anywhere, easier to use and simpler. We both have ...

Newbie

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from...

MattSuda

Spotify Star

2062 Views

3 replies

0 likes

Menu iOS iPhone app
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Solved!! iOS beta available?

Is there anyway I can get into the iOS testflight beta for Spotify, if there is one that is. Thanks,Josh

Casual Listener

Is there anyway I can get into the iOS testflight beta for Spotify, if there is one that is.    Thanks, Josh

MattSuda

Spotify Star

1394 Views

1 replies

0 likes

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Whenever I'm online, songs say they've downloaded but I can't listen to them offline?

I have intalled spotify (premium) onto my new Iphone 5s after switching from a Samsung phone and re downloaded all of my songs which play fine until I go offline where it says 'All songs you save on Spotify will appear here.' I have tried un installi...

Visitor

I have intalled spotify (premium) onto my new Iphone 5s after switching from a Samsung phone and re downloaded all of my songs which play fine until I go offline where it says 'All songs you save on ...

483 Views

0 replies

1 likes

  • 483 Views
  • 0 replies
  • 1 likes

how can i get the 60 day trial?

so here is the thing i want to get premium but a friend told me that i should get it now because i can get a 60 day trial, so i get to the app on my Iphone 5 and o go to Settings>Account>Get Premium but it does not say that ill get the 60 day trial. ...

Casual Listener

so here is the thing i want to get premium but a friend told me that i should get it now because i can get a 60 day trial, so i get to the app on my Iphone 5 and o go to Settings>Account>Get Pr...

kbrooksc

Community Legend

1082 Views

3 replies

0 likes

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