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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30269 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94872 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

982 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293717 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123688 Views

19 replies

38 likes

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Can't Connect to PS4

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is these 2 specific devices that will not work together....

Newbie

Can someone please help me. I am having issues connecting to my Playstation 4 from my phone. My phone can connect to every other PS4 I have tried and every other phone can connect to my PS4. It is th...

513 Views

0 replies

0 likes

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Ipod storage vs Iphone storage issue

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod and 5.5gb on my iphone)... Can someone explain this?...

Newbie

So I just bought an ipod 6th gen today (same 16gb as my iphone) but I noticed spotify the app and all of my offline data takes up alost double the storage as it does on my iphone (10.4gb on my ipod a...

504 Views

0 replies

0 likes

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Solved!! Spotify app has disappeared from my iPhone 4s and will not reinstall

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the download stops after a second or so. What can I do?

Casual Listener

I have Spotify premium. It works ok on my iPad, but The app has disappeared from my iPhone 4s, that it just upgraded to latest version. I try to reinstall from the cloud and app store, but the downlo...

bossryde

Newbie

2600 Views

4 replies

0 likes

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  • 4 replies
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Playlists Will Not Play on iPod Touch

Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely. I uninstalled/reinstalled and the problem persists. Please help

Regular

Just updated Spotify today to version 0.9.4.25 and as soon as I go to Playlists and click on them, after a few seconds it kills Spotify completely.  I uninstalled/reinstalled and the problem per...

12151325511

Newbie

643 Views

2 replies

0 likes

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  • 2 replies
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I cant change my country

I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!

Casual Listener

I am in England, coming from the USA for a visit. I am currently in England but when i try to change my Spotify location, the only option available is USA. Help?!

Therealdootshad

Casual Listener

580 Views

2 replies

0 likes

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Abroad

I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not help

Newbie

I never left the country and my account thinks I am abroad. I cannot log in. I went to Indiana for a weekend and that was the closest I left the country. I tried resetting my country but it did not h...

MattSuda

Spotify Star

780 Views

1 replies

0 likes

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Se desconecta spotify en Iphone 4 con IOS6 en WIFI

Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "Se ha agotado el tiempo de conexión a Spotify. Por ...

Regular

Creo que es desde la actualización a IOS6 que el servicio en Streaming, tanto de list como de radio, así como las descargas, se me paran por perder la conexión, dando el siguiente mensaje de error: "...

richyyyyyyyyyyy

Newbie

3066 Views

15 replies

0 likes

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Solved!! Spotify not logging in

Hi all, I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working from her iPad, but whenever I try login in I get a message s...

Casual Listener

Hi all,   I'm having trouble connecting to Spotify both on my iPad and from my computer (Linux). I know for a fact that this ain't a problem with firewall, since my GF has her Spotify working ...

osornios

Spotify Star

1177 Views

5 replies

0 likes

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  • 5 replies
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Spotify muted without headset

I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for the both muted and un-muted setting. the spotify volume...

Newbie

I recently came across a bug and it's becoming increasingly annoying. i can't play songs without a headset! I'm using an iPhone 5s iOS 9.2.1. The sound is turned ON and i have put it to 100% for...

745 Views

0 replies

0 likes

headset
iphone
muted
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Spotify Week Trial not working

So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 Day Trial. Why doesn't the week trial work if i have...

Newbie

So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 D...

427 Views

0 replies

0 likes

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A song doesn't sound

A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound

Newbie

A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound

335 Views

0 replies

0 likes

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Shuffle

The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do to fix this issue?

Newbie

The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do t...

secretham

Casual Listener

642 Views

2 replies

0 likes

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Disc Space is getting bigger and bigger

Hey, i don't know whether there is a post like this on this board. I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline playlist on the phone yet, so i can explain to me why this happens. Thanks ...

Regular

Hey,   i don't know whether there is a post like this on this board.   I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline pl...

aleks-83

Regular

1252 Views

4 replies

0 likes

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Cancelar auto renovación de Spotify Premium

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

Casual Listener

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

MattSuda

Spotify Star

879 Views

4 replies

0 likes

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iOS Sync Issues After April 7 update

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until today. I noticed one small difference between the old sy...

Gig Goer

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until ...

Tobraham

Gig Goer

735 Views

4 replies

0 likes

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Spotify has a mind of its own!

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot remove it. I do not know who it is. I tried to uin...

Casual Listener

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot...

MattSuda

Spotify Star

751 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Data usage

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used 400mb data. How is it possible? I have my data tur...

Regular

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used...

MattSuda

Spotify Star

2239 Views

14 replies

0 likes

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Mobile Data Leak Bug?

Hi everyone, I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening only to the playlists that I have marked as offline. However, if I ch...

Casual Listener

Hi everyone,    I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening onl...

MattSuda

Spotify Star

1279 Views

3 replies

2 likes

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  • 3 replies
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Login failed

I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.

Newbie

I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.

MattSuda

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
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Spotify restarts every time I open the app.

Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still restarts. On the contrary, If I play music and switch ...

Casual Listener

Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still res...

MattSuda

Spotify Star

1177 Views

2 replies

0 likes

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  • 2 replies
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