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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232825 Views

27 replies

5 likes

  • 232825 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114420 Views

116 replies

13 likes

Other
  • 114420 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2334 Views

0 replies

0 likes

iOS
  • 2334 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304029 Views

61 replies

16 likes

  • 304029 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129718 Views

19 replies

38 likes

  • 129718 Views
  • 19 replies
  • 38 likes

Controls Inaccessible on iPad in Landscape Mode

As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode.I have an iPad Pro (9.7") on iOS 9.3.1

Regular

As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode. I have an iPad Pro (9.7") on iOS 9.3.1  

714 Views

0 replies

0 likes

bug
controls
landscape mode
  • 714 Views
  • 0 replies
  • 0 likes

Downloading songs

I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?

Newbie

I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?

kbrooksc

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Payment?

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

Newbie

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

kbrooksc

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

My saved Songs and Albums keep disappearing

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

Newbie

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

duneeshya

Newbie

708 Views

1 replies

0 likes

saved albums
saved songs
  • 708 Views
  • 1 replies
  • 0 likes

Spotify App crashing on iPhone 5S

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free.Any rescue ideas?Thanks

Regular

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free. Any rescue ideas? Thanks

user-removed

Not applicable

1225 Views

3 replies

0 likes

crash iPhone 5s
  • 1225 Views
  • 3 replies
  • 0 likes

Offline probs

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.

Newbie

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.

lukebotham1

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Spotify won't download

I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days

Newbie

I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days

KSutton

Music Fan

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Can't delete playlist in iOS app

I have an iPhone 5 and iOS 6.1 with the newest spotify app. As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force closes. http://bildr.no/view/1393004 How can i remove the playlist?

Newbie

I have an iPhone 5 and iOS 6.1 with the newest spotify app.    As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force close...

rasca1

Newbie

1881 Views

2 replies

1 likes

  • 1881 Views
  • 2 replies
  • 1 likes

Solved!! Premium account not working on Iphone 3GS (iOS 6.1.3)

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or less. I tried uninstalling and reinstalling SPOTIF...

Newbie

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or...

Paula12

Casual Listener

1829 Views

4 replies

0 likes

  • 1829 Views
  • 4 replies
  • 0 likes

[iOS][Other] Consistent Labeling of "Podcasts"

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

Gig Goer

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

446 Views

0 replies

0 likes

iOS
Other
  • 446 Views
  • 0 replies
  • 0 likes

Song want to Download

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Casual Listener

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Cloudnine96

Casual Listener

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

distored sound

hi guys, I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality download. I have music offline set for High quality. It was ...

Visitor

hi guys,   I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Running Spotify With A Deactivated Facebook?

Hello, I use my spotify through my facebook login credentials. I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify. I have tried setting a password for my devices and try to login through that, but I rece...

Newbie

Hello,   I use my spotify through my facebook login credentials.   I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify.   I have tri...

osornios

Spotify Star

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Spotify on two iphones, can no longer log in anywhere

Hi.so for about a month now I've been paying for Spotify, and unable to listen to it.I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for offline listening on each of them. This was working just fi...

Visitor

Hi. so for about a month now I've been paying for Spotify, and unable to listen to it. I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for ...

osornios

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Charged for free

I tried to cancel my subscription but it said I was on free. How do I get a refund?

Casual Listener

I tried to cancel my subscription but it said I was on free. How do I get a refund?

osornios

Spotify Star

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Songs Disappeared

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared. I have reinstalled the app multiple times to no avail. It was working fine this morning. All my playlists are still there but none of my saved songs are on the app. What's th...

Casual Listener

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared.  I have reinstalled the app multiple times to no avail.  It was working fine this morning.  All my playlists...

MaryS

Roadie

1851 Views

5 replies

0 likes

  • 1851 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone 5?

Hello,I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Casual Listener

Hello, I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Timmagnet

Newbie

22999 Views

40 replies

0 likes

  • 22999 Views
  • 40 replies
  • 0 likes

Share Links Stopped Working

My friends and I regularly text each other links to songs we find. Recently those links stopped working (using an iPhone 6). I click on them but they don't open the song any more. Anyone have suggestions?

Newbie

My friends and I regularly text each other links to songs we find.  Recently those links stopped working (using an iPhone 6).  I click on them but they don't open the song any more.&nb...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Shuffle function is annoying!!

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuffle anything!!!!!!! Ugh!!I need variation during my...

Newbie

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuf...

708 Views

0 replies

1 likes

shuffle
  • 708 Views
  • 0 replies
  • 1 likes