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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33142 Views
  • 13 replies
  • 36 likes
  • 33142 Views
  • 13 replies
  • 36 likes

Delete premium trial

Hi Spotify I think I accepted the premium trial without realising so will I have to pay for it? And if I do how do I delete the trial because I have searched and it hasn't worked apparently it's because I'm on iTunes because I have an iPhone 6 so I h...

  • Visitor
  • Hi Spotify I think I accepted the premium trial without realising so will I have to pay for it? And if I do how do I delete the trial because I have searched and it hasn't worked apparently it's beca...
  • kbrooksc
  • Community Legend
  • 596 Views
  • 3 replies
  • 0 likes
  • 596 Views
  • 3 replies
  • 0 likes

Change my premium plan

Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fast as possible? Help me.

  • Newbie
  • Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fas...
  • kbrooksc
  • Community Legend
  • 45218 Views
  • 1 replies
  • 0 likes
  • Cancel. Family plan
    plan
    premium. Help
  • 45218 Views
  • 1 replies
  • 0 likes

Songs from mac to iPod

HI. I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline. I have bougt mac and ipod in 2015. and software is updatet. i have tried to reinstall spotify on mac and ipod... but the problem is still there.and mac a...

  • Casual Listener
  • HI.   I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline.    I have bougt mac and ipod in 2015. and software is updatet.  i have trie...
  • Carmen81
  • Casual Listener
  • 249 Views
  • 4 replies
  • 0 likes
  • 249 Views
  • 4 replies
  • 0 likes

HELP! Local Files Not Working

I've been having this issue now and I don't know where else to turn. I've been trying to add local files to my playlist. When I add the local file from the local files tab, it appears on the playlist on the PC, but not on my phone. When I press play ...

  • Newbie
  • I've been having this issue now and I don't know where else to turn. I've been trying to add local files to my playlist. When I add the local file from the local files tab, it appears on the playlist...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Spotify stopped working on Iphone 6

Hello! All the suddenly Spotify wont work on my Iphone6. When i start the app, I push login with facebook, but the app freezes and wont go on. I do not have this problem on my Ipad, only on my Iphone.

  • Newbie
  • Hello!   All the suddenly Spotify wont work on my Iphone6. When i start the app, I push login with facebook, but the app freezes and wont go on. I do not have this problem on my Ipad, only on ...
  • Nico
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Unit Shown twice

On my ipad i have the problem, that my amp is listed twice, but only one works. And this not allways. How do I get rid of the second device?when I choose to Stream to the amp, I will not work allways for the right entry on the list. Only sometimes. T...

  • Newbie
  • On my ipad i have the problem, that my amp is listed twice, but only one works. And this not allways. How do I get rid of the second device? when I choose to Stream to the amp, I will not work allwa...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Unable to play album

I was listening to a playlist I have saved to my phone and noticed that two albums are being skipped entirely when I try to listen to them. (Specifically, I have an R.E.M. playlist and I'm unable to listen to Out of Time.) The songs are listed in the...

  • Casual Listener
  • I was listening to a playlist I have saved to my phone and noticed that two albums are being skipped entirely when I try to listen to them. (Specifically, I have an R.E.M. playlist and I'm unable to ...
  • kbrooksc
  • Community Legend
  • 657 Views
  • 4 replies
  • 0 likes
  • 657 Views
  • 4 replies
  • 0 likes

Spotify won't update!

I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hung"! Any ideas?

  • Newbie
  • I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hu...
  • kbrooksc
  • Community Legend
  • 1576 Views
  • 1 replies
  • 0 likes
  • 1576 Views
  • 1 replies
  • 0 likes

Solved!! Radio problems with iOS 6

Hi everyone, first timer here at the forums. I have been using Spotify on my iPhone 4S for a few months. In the recent a few weeks, I have been experiencing problems with the radio function of the Spotify app. The radio just does not load. I first st...

  • Casual Listener
  • ...efuses to load the radio (the loading symbol stays spinning forever). Even worse, even if I'm completely out of the campus and on public roads with solely 3G signals, the radio still cannot seem to snap o...
  • jdhewitt
  • Newbie
  • 1976 Views
  • 7 replies
  • 0 likes
  • 1976 Views
  • 7 replies
  • 0 likes

IOS spotify crash

Brief description of the issue:Spotify iOS app crashes after 30 seconds of being open/playing a song.App only crashes when using Wi-fi. App does not crash on cellular or on offline mode. When the app crashes, it closes and shows the home screen but i...

  • Newbie
  • Brief description of the issue: Spotify iOS app crashes after 30 seconds of being open/playing a song. App only crashes when using Wi-fi. App does not crash on cellular or on offline mode.   ...
  • morhout
  • Casual Listener
  • 1071 Views
  • 2 replies
  • 1 likes
  • iOS 9.2.1 crash
  • 1071 Views
  • 2 replies
  • 1 likes

Iphone 5S app crashes when going on wifi

The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi. If I am not online via wifi, the app launches and I am able to listen to music. The minute I enable wifi the app crashes again. I have tried uninstalling...

  • Newbie
  • The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi.    If I am not online via wifi, the app launches and I am able to listen to music. Th...
  • morhout
  • Casual Listener
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Spotify on iPhone 5

Hi,Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start.Is there anybody who knows how to fix it? Thanks

  • Casual Listener
  • Hi, Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start. Is there anybody who knows how to fix it?   Thanks
  • frederic84
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Songs don't start

Dear Community, I have a problem since a few days on my Spotify App on Iphone (premium account).The problem is the following : When I start a song, it stays at 00:00 and even if the button "play" is on, nothing is happening. The time doesn't move and...

  • Casual Listener
  • Dear Community,   I have a problem since a few days on my Spotify App on Iphone (premium account). The problem is the following :   When I start a song, it stays at 00:00 and even if t...
  • AurelN
  • Casual Listener
  • 272 Views
  • 3 replies
  • 1 likes
  • 272 Views
  • 3 replies
  • 1 likes

Devices available not showing under big play/pause button on iPhone 6 plus

Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airplay or spotify connect before.

  • Music Fan
  • Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airp...
  • 470 Views
  • 0 replies
  • 2 likes
  • 470 Views
  • 0 replies
  • 2 likes

Download to iPod

Hi All, This is a real newbie question but, how do you download from Spotify to iPod? When I plus in my iPod, nothing pops up on Spotify. Help. Gary

  • Casual Listener
  • Hi All,   This is a real newbie question but, how do you download from Spotify to iPod?  When I plus in my iPod, nothing pops up on Spotify.   Help.   Gary
  • garywilliamsipl
  • Casual Listener
  • 569 Views
  • 4 replies
  • 0 likes
  • Windows
  • 569 Views
  • 4 replies
  • 0 likes

I keep getting login failed Error 404 when trying to login to my iPhone Spotify app

I've got a new iPhone and have installed Spotify app which works on my android phone. Trying to login it won't allow me to do so and say Login Error 404. Trying to login through Facebook doesn't work either and I either get the same error message or ...

  • Casual Listener
  • I've got a new iPhone and have installed Spotify app which works on my android phone. Trying to login it won't allow me to do so and say Login Error 404. Trying to login through Facebook doesn't work...
  • pprmorgan
  • Casual Listener
  • 2915 Views
  • 2 replies
  • 0 likes
  • error message
    iphone app
  • 2915 Views
  • 2 replies
  • 0 likes

How would a single one thumb up affect my radio experience? It can't be canceled

Hi everyone, I like radio because I like the feeling that I can't choose, which means I listen to what the radio station plays to me. So I never give any songs thumbs up or down. However, just now, I accidently hit a thumb up, and to my surprise, it ...

  • Casual Listener
  • Hi everyone, I like radio because I like the feeling that I can't choose, which means I listen to what the radio station plays to me. So I never give any songs thumbs up or down.   H...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Unplayable songs

Yesterday everything on a playlist was able to play, today (after I did a software update, idk if it's because of this or just a coincidence) only 5 songs from a certain album were able to play, so me thinking it was my phone screwing up, deleted my ...

  • Regular
  • Yesterday everything on a playlist was able to play, today (after I did a software update, idk if it's because of this or just a coincidence) only 5 songs from a certain album were able to play, so m...
  • Kelseyann529
  • Regular
  • 1602 Views
  • 13 replies
  • 0 likes
  • 1602 Views
  • 13 replies
  • 0 likes