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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70536 Views
  • 16 replies
  • 37 likes
  • 70536 Views
  • 16 replies
  • 37 likes

Songs stop downloading

I am trying to download songs from Spotify onto my iPhone but they stop downloading at 5 or 6 songs. I have checked my storage and I have 60gb or room left so storage isn't an issue

  • Newbie
  • I am trying to download songs from Spotify onto my iPhone but they stop downloading at 5 or 6 songs. I have checked my storage and I have 60gb or room left so storage isn't an issue
  • ItsJamesJ
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Spotify not scrobbling to Last.fm [iPhone 5S]

Since around the 25th January my iPhone 5S has not been scrobbling any of my tracks to Last.fmSteps to reproduce the issue:First I went into using my data whilst on the go (using 3G/4G)Then I attempted to use WiFi - which allows it to scrobble!I then...

  • Regular
  • Since around the 25th January my iPhone 5S has not been scrobbling any of my tracks to Last.fm Steps to reproduce the issue: First I went into using my data whilst on the go (using 3G/4G) Then I ...
  • Crossoldwasp
  • Newbie
  • 529 Views
  • 2 replies
  • 2 likes
  • 529 Views
  • 2 replies
  • 2 likes

Album covers from all my songs dissapears (Iphone)

Album covers from all my songs dissapears when I get offline (wi-fi), how can I solve this? Do I need to use my data service to connect permanently to spotify from my Iphone?

  • Casual Listener
  • Album covers from all my songs dissapears when I get offline (wi-fi), how can I solve this? Do I need to use my data service to connect permanently to spotify from my Iphone?
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

probleem met lokale bestanden offline downloaden op iphone

hallo ik heb op mijn computer een aantal nummer van itunes geimpoteerd naar spotify.ik heb het ook offline gedownload op mijn computer.maar ik kan niet op mijn mobiel die nummers luisteren en offline downloaden. ik begrijp niks van de uitleg die spot...

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  • Newbie
  • hallo   ik heb op mijn computer een aantal nummer van itunes geimpoteerd naar spotify. ik heb het ook offline gedownload op mijn computer. maar ik kan niet op mijn mobiel die nummers luister...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Offline/Download Music Issues

Hi, I recently upgraded to spotify premium and having some issues downloading music for offline play. (iPhone 6 plus, 9.3 (latest spotify version) When I bought premium I queued all my music to download on my phone on the default quality. A lot of it...

  • Casual Listener
  • Hi, I recently upgraded to spotify premium and having some issues downloading music for offline play.    (iPhone 6 plus, 9.3 (latest spotify version)   When I bought premium I queu...
  • Sukhdev_92
  • Casual Listener
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Differnet Design iPhone App

Hello,my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. why the apps looks diffenent and how i get the other d...

  • Newbie
  • Hello, my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. w...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Spotify premium

Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm loggin in under the correct details as I can see m...

  • Newbie
  • Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Report issue - crashes nonstop

Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore because it is pointless and I am angry.Steps to repro...

  • Newbie
  • Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore be...
  • XSailOnX
  • Newbie
  • 543 Views
  • 1 replies
  • 2 likes
  • Report issue crashing app
  • 543 Views
  • 1 replies
  • 2 likes

Problems downloading music

Hi! Since the last update i can't download any music. I have 700 songs to download so i can hear them offline and its impossible . Help please!

  • Newbie
  • Hi! Since the last update i can't download any music. I have 700 songs to download so i can hear them offline and its impossible . Help please!
  • chegap31
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

sync itunes to mobil device

okay so i have permium and Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i just cant figure out how to make the local files avalible o...

  • Newbie
  • okay so i have permium and  Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i ju...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Music wont save offline

I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download bar. I have about 10 albums that says it is waitin...

  • Newbie
  • I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download...
  • skilover
  • Casual Listener
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Purchased a new iPhone and now my Spotify Premium is not working

I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the service for months and my account details says that I am paying fo...

  • Casual Listener
  • I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the servi...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Spotify app stops after a few minutes

hiI've got the spotify app (latest version) on my ipad mini.since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a solution.thank you and habe a nice day

  • Newbie
  • hi I've got the spotify app (latest version) on my ipad mini. since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Cannot establish connection

I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in with another account and nothing. All other apps and...

  • Newbie
  • I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in w...
  • 440 Views
  • 0 replies
  • 0 likes
  • 440 Views
  • 0 replies
  • 0 likes

My smart TV is no longer listed as a device on my iPhone

Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connected to the same wifi and logged into the same account...

  • Newbie
  • Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connecte...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Connecting songs

Hi,is it possible to connect songs?I hear my playlists in shuffle mode. So it´s different every time. But there are live tracks wich MUST be played togehter. I can´t find a way to do it. Of course, I can do it manually.... but this not the cool way :...

  • Newbie
  • Hi, is it possible to connect songs? I hear my playlists in shuffle mode. So it´s different every time.  But there are live tracks wich MUST be played togehter. 😉 I can´t find a way to do i...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Downloaded music often disabled in airplane mode.

I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I got online and download. But if I flip it off airpl...

  • Regular
  • I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I ...
  • 460 Views
  • 0 replies
  • 1 likes
  • 460 Views
  • 0 replies
  • 1 likes

Playlists replaced

When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly stopped saying another device was using it. I have no ...

  • Casual Listener
  • When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly sto...
  • Hotblack
  • Gig Goer
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

Account facebook

Hello people! I got a partnership account from KPN to spotify premium. I made the mistake by activating my account with my facebook account. At this point I would love to delete my facebook account but that means I will lose my spotify account too? C...

  • Newbie
  • Hello people! I got a partnership account from KPN to spotify premium. I made the mistake by activating my account with my facebook account. At this point I would love to delete my facebook account b...
  • kbrooksc
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Facebook kpn
  • 348 Views
  • 1 replies
  • 0 likes