Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232833 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114429 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443234 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304033 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect songs I've never played or never downloaded. This is a ...
After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect song...
Casual Listener
1321 Views
2 replies
0 likes
Hi,I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my email address, but I have nothing in my inbox or junk. Is ...
Hi, I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my ema...
657 Views
0 replies
0 likes
You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture)This worked before the last update. I was able to view all of the picture no problem. I ha...
You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture) This worked before the last update....
Casual Listener
759 Views
1 replies
0 likes
I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the song in it. It shows up on my phone, but its greyed ...
I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the s...
564 Views
0 replies
0 likes
From the recent update I notice that the devices tab is gone. I tried to sync my ipod today and nothing happened when I opened spotify then plugged in my ipod. I've been looking around and seen a few other people saying the same thing. Did the syncin...
From the recent update I notice that the devices tab is gone. I tried to sync my ipod today and nothing happened when I opened spotify then plugged in my ipod. I've been looking around and seen a few...
Music Fan
7693 Views
12 replies
2 likes
When I fire up spotify on my desktop, go to the songs selection with around 2000 songs, it works relatively okay, however if I remote control from my phone or another computer in the property, it will drop down and only shuffle between around 3-4 art...
When I fire up spotify on my desktop, go to the songs selection with around 2000 songs, it works relatively okay, however if I remote control from my phone or another computer in the property, it wil...
533 Views
0 replies
0 likes
I have tried everything I know, but many of my playlist will not fully download to offline. The playlist will get about 80-80 percent complete and then just indefinitely freeze. Please help.
I have tried everything I know, but many of my playlist will not fully download to offline. The playlist will get about 80-80 percent complete and then just indefinitely freeze. Please help.
Not applicable
1405 Views
3 replies
0 likes
I've synced music before and have used Spotify for many years. It has never been any problems. But now I'm trying to sync files from my Mac desktop client (1.0.28.87) to my iPhone client (5.5.0). I add the local files by choosing source for the files...
I've synced music before and have used Spotify for many years. It has never been any problems. But now I'm trying to sync files from my Mac desktop client (1.0.28.87) to my iPhone client (5.5.0). I a...
Newbie
713 Views
2 replies
0 likes
I have a Iphone 4S and when i updated Spotify for some months ago i cannot watch some specific videos. For example, i can watch Comedy Central`s Videos but i can`t watch Adult Swim`s Videos. Has this do to about Adult swim or my Iphone?
I have a Iphone 4S and when i updated Spotify for some months ago i cannot watch some specific videos. For example, i can watch Comedy Central`s Videos but i can`t watch Adult Swim`s Videos. Has this...
Not applicable
532 Views
1 replies
0 likes
For some reason on my phone the spotify app doesn't have the nav bar on the bottom. But when i logon onto another account it appears. How come it won't show up on my account?
For some reason on my phone the spotify app doesn't have the nav bar on the bottom. But when i logon onto another account it appears. How come it won't show up on my account?
Roadie
422 Views
1 replies
0 likes
for a couple of weeks now the art of all albums and artists loads very slowly. It used to be there instantly.. now it varies between 5 seconds and 20 seconds. When I do a fresh install, it works for a day or so, but then it's back to slooooow loading...
for a couple of weeks now the art of all albums and artists loads very slowly. It used to be there instantly.. now it varies between 5 seconds and 20 seconds. When I do a fresh install, it works...
Roadie
438 Views
1 replies
0 likes
I've had some sarit hadad playlists .. Then I realized that all the sarit hadadsongs were deleted from my personal playlists .. Then I looked up sarit hadad on the search and only several songs came up.. (There use to be many many more ) can anyone p...
I've had some sarit hadad playlists .. Then I realized that all the sarit hadadsongs were deleted from my personal playlists .. Then I looked up sarit hadad on the search and only several songs came ...
Newbie
763 Views
1 replies
1 likes
I've have only just updated my iPad mini to the latest 5.5.0.1023 Spotify version and am disppointed to see that the bottom bar where the playing controls, volume control and track title with elapsed time has been simplified to only show the title & ...
I've have only just updated my iPad mini to the latest 5.5.0.1023 Spotify version and am disppointed to see that the bottom bar where the playing controls, volume control and track title with elapsed...
586 Views
0 replies
0 likes
iOSWill either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.
iOS Will either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.
Newbie
1153 Views
5 replies
0 likes
Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song plays again. Anyone experienced this? I believe this ...
Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song pl...
441 Views
0 replies
0 likes
I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of problems and the poor support that you have for iOs. I ...
I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of prob...
520 Views
0 replies
0 likes
On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were amazing, and I don't understand why the feature seems to...
On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were ...
Spotify Star
4472 Views
2 replies
0 likes
I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs
I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs
Community Legend
755 Views
1 replies
0 likes
I had spotify on my iphone a while ago and had it signed up through facebook. A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a new account with an email address. Now that I have faceboo...
I had spotify on my iphone a while ago and had it signed up through facebook. A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a n...
Community Legend
916 Views
1 replies
0 likes
Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.
Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.
Casual Listener
465 Views
1 replies
0 likes
