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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36758 Views

40 replies

10 likes

  • 36758 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102136 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1284 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298865 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125676 Views

19 replies

38 likes

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  • 19 replies
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Can't delete playlist in iOS app

I have an iPhone 5 and iOS 6.1 with the newest spotify app. As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force closes. http://bildr.no/view/1393004 How can i remove the playlist?

Newbie

I have an iPhone 5 and iOS 6.1 with the newest spotify app.    As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force close...

rasca1

Newbie

1850 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Premium account not working on Iphone 3GS (iOS 6.1.3)

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or less. I tried uninstalling and reinstalling SPOTIF...

Newbie

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or...

Paula12

Casual Listener

1781 Views

4 replies

0 likes

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  • 4 replies
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[iOS][Other] Consistent Labeling of "Podcasts"

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

Gig Goer

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

431 Views

0 replies

0 likes

iOS
Other
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Song want to Download

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Casual Listener

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Cloudnine96

Casual Listener

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

distored sound

hi guys, I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality download. I have music offline set for High quality. It was ...

Visitor

hi guys,   I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality ...

380 Views

0 replies

0 likes

  • 380 Views
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Running Spotify With A Deactivated Facebook?

Hello, I use my spotify through my facebook login credentials. I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify. I have tried setting a password for my devices and try to login through that, but I rece...

Newbie

Hello,   I use my spotify through my facebook login credentials.   I am currently trying to deactivate my facebook, but in this case I am unable to login to spotify.   I have tri...

osornios

Spotify Star

413 Views

1 replies

0 likes

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  • 1 replies
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Spotify on two iphones, can no longer log in anywhere

Hi.so for about a month now I've been paying for Spotify, and unable to listen to it.I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for offline listening on each of them. This was working just fi...

Visitor

Hi. so for about a month now I've been paying for Spotify, and unable to listen to it. I have Spotify on two old iphones, neither are being used as phones. I have different playlists saved for ...

osornios

Spotify Star

557 Views

1 replies

0 likes

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  • 1 replies
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Charged for free

I tried to cancel my subscription but it said I was on free. How do I get a refund?

Casual Listener

I tried to cancel my subscription but it said I was on free. How do I get a refund?

osornios

Spotify Star

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
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Songs Disappeared

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared. I have reinstalled the app multiple times to no avail. It was working fine this morning. All my playlists are still there but none of my saved songs are on the app. What's th...

Casual Listener

All of my saved songs on my iPhone, iPad, and Macbook Pro have disappeared.  I have reinstalled the app multiple times to no avail.  It was working fine this morning.  All my playlists...

MaryS

Roadie

1769 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify Premium not working on iPhone 5?

Hello,I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Casual Listener

Hello, I recently signed up to premium with my Facebook account. However, when I try spotify on my iPhone 5 the app says I'm not a premium user. The app is connected to my Facebook account as well.

Timmagnet

Newbie

22816 Views

40 replies

0 likes

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  • 40 replies
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Share Links Stopped Working

My friends and I regularly text each other links to songs we find. Recently those links stopped working (using an iPhone 6). I click on them but they don't open the song any more. Anyone have suggestions?

Newbie

My friends and I regularly text each other links to songs we find.  Recently those links stopped working (using an iPhone 6).  I click on them but they don't open the song any more.&nb...

404 Views

0 replies

0 likes

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Shuffle function is annoying!!

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuffle anything!!!!!!! Ugh!!I need variation during my...

Newbie

I cannot stand shuffle!!!! It simply starts the playlist in a different section. The way the songs are listed in the playlist are exactly the same they are played in 'shuffle mode'. It's doesn't shuf...

689 Views

0 replies

1 likes

shuffle
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"There was an error posting to Spotify. Please try again."

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

Newbie

Any idea what could be causing this? It's happening when I try to share an album on Spotify. It's more annoying than anything else, because share to Facebook still works OK.

807 Views

0 replies

1 likes

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Help! Spotify on iPod

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment? Thanks in advance

Roadie

Newbie here on using iPod! How can I stop Spotify from playing? Or is there any way to close Spotify if I want to stop listening on it for a moment?   Thanks in advance

334 Views

0 replies

0 likes

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My phone is unable to sync local files from my PC

I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are available offine and i have tried making a separte...

Newbie

I have never had this issue until now I have updated to the newest version and still have none of my local files on my phone. I have looked at all forms and none of the tips have worked like both are...

375 Views

0 replies

0 likes

  • 375 Views
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Solved!! Volume decrease at start of songs

On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops .I'm not sure if this is an iOS general thing or just 7, but its very annoying.Anyone heard this?

Casual Listener

On my iPhone 5 (ios7) I notice on some tracks I get an initial high volume level and then after half a second to a second the volume drops . I'm not sure if this is an iOS general thing or just 7,...

Syenz

Casual Listener

12887 Views

17 replies

4 likes

  • 12887 Views
  • 17 replies
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Solved!! Spotify Up Next Button Missing

Hello all Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB. Having synced with the files on my PC, I was dismayed to find that Spotify was playing...

Regular

Hello all   Considering there is no way to add external storage to the old iPhone 4S that my niece gave me, I succumbed and bought myself an iPad Pro 9.7 with 128GB.  Having synced with t...

daemeh

Casual Listener

3029 Views

3 replies

0 likes

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Solved!! My newly added songs appear at bottom of playlist?

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and needs to be sorted asap.

Casual Listener

I just switched from android to iOS and I can't figure out how to change my newly added songs to the top and not the bottom or can it even be changed? If it can't be changed this is ridiculous and ne...

hkoksalk

Newbie

5255 Views

3 replies

1 likes

Android
iOS
New Songs
playlists changed
  • 5255 Views
  • 3 replies
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Not playing songs in order (premium and not on shuffle)

Hye guys, long time lurker first time questioner.I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923. In the last few days I've noticed that spotify doesn't always play albums that are in 'Your music' inthe correct orde...

Regular

Hye guys, long time lurker first time questioner. I have spotify on my iPhone 6 64 gig running iOS 8.4 and spotify version 3.6.0.923.   In the last few days I've noticed that spotify doesn't ...

calwalker1

Regular

2819 Views

7 replies

1 likes

  • 2819 Views
  • 7 replies
  • 1 likes