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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238014 Views

27 replies

5 likes

  • 238014 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119256 Views

117 replies

13 likes

Other
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  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2723 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305640 Views

62 replies

16 likes

  • 305640 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130956 Views

19 replies

38 likes

  • 130956 Views
  • 19 replies
  • 38 likes

Solved!! 7 day trial help!

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month." Does this mean my account will revert back to free or will it renew? I don't recall putting in payment m...

Casual Listener

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month."   Does this mean my account will revert back t...

confusedcanine

Casual Listener

1104 Views

1 replies

0 likes

  • 1104 Views
  • 1 replies
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Recently Played Artists not Updating

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

Newbie

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

623 Views

0 replies

2 likes

Recently played artists not updating
  • 623 Views
  • 0 replies
  • 2 likes

AN ERROR OCCURRED

Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can only access my playlists, and only the ones I have s...

Regular

Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can o...

user-removed

Not applicable

1427 Views

3 replies

0 likes

  • 1427 Views
  • 3 replies
  • 0 likes

Spotify won't delete songs

Keep trying says removed from library but it will still be there....

Newbie

Keep trying says removed from library but it will still be there....

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Premium is not showing up

I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my phone but still nothing. If it doesn't work I would ...

Casual Listener

I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my p...

osornios

Spotify Star

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

No Inbox in iOS app

I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. thanks!

Newbie

I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. &nbs...

mikkael

Regular

1413 Views

2 replies

1 likes

  • 1413 Views
  • 2 replies
  • 1 likes

I can't share Spotify links with friends in iOS

I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up until a couple weeks ago. I used to always be able ...

Newbie

I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up ...

533 Views

0 replies

0 likes

Share links
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  • 0 replies
  • 0 likes

Delete ALL synced music from my devices

Why isn't there a simpler way to delete all synced music from my devices? Instead of having to go through my list of synced artists, albums, songs and playlists, there should be a button in settings that simply clears everything! Unchecking every sin...

Newbie

Why isn't there a simpler way to delete all synced music from my devices?   Instead of having to go through my list of synced artists, albums, songs and playlists,  there should be a butt...

618 Views

0 replies

0 likes

Android
iOS
Music
synced
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Overview: Artist -> Album -> Songs (like I follow on mac-version)

Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See all the albums and listen to one of them. -> Just like it is on i...

Newbie

Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See a...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Home button missing Ipad Pro 9.7

Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything I have recently brought an Ipad Pro 9.7 and installed Spotify version 5.5.0.1023 on it - this is the same Spotify versio...

Newbie

Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything   I have recently brought an Ipad Pro 9.7 and installed Spotif...

1547 Views

0 replies

5 likes

5.5.0.1023
button
Home
home button
Icon
ipad pro
  • 1547 Views
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  • 5 likes

Solved!! Deleting songs from iphone memory completely

i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any song you want on apple music and from phone memory. ...

Newbie

i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any s...

jasperlevi

Newbie

2399 Views

2 replies

0 likes

delete music
Delete offline title
delete songs
delete track
memory
songs
  • 2399 Views
  • 2 replies
  • 0 likes

Cannot login from iphones

Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2). Please help?!

Casual Listener

Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2).   Please help?!

user-removed

Not applicable

747 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Add local files to my songs

I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library. Without this, I am unable to shuffle all my songs that I have on my device. What is the proced...

Newbie

I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library.   Without this, I am unable to shuff...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Save album, but don't download it on iPhone

Hi. Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off. Thank you for your help !

Casual Listener

Hi.   Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the ...

Seb_korea

Casual Listener

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Can't Download Local Files to iPhone

Hello, I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacBook and iPhone, and it still won't download. I do know how t...

Newbie

Hello,   I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacB...

user-removed

Not applicable

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Shuffle

Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signed up I am still on the free trial period?

Visitor

Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signe...

osornios

Spotify Star

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Facebook Sharing Error

I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error posting to Spotify. Please try again." However, when...

Roadie

I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error p...

Macatron

Roadie

1614 Views

4 replies

1 likes

  • 1614 Views
  • 4 replies
  • 1 likes

Songs being put in random places when I add them to a playlist

I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's really annoying have to find these songs and drag and ...

Newbie

I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's rea...

Shake-a-Hoof

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Ability to search playlists when adding a new song

I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to add a new track to. I have to scroll through ALL of ...

Roadie

I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to a...

Shake-a-Hoof

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Add play next option

Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is more convienient to have that option. Otherwise you n...

Casual Listener

Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is mo...

657 Views

0 replies

2 likes

Add play next option
  • 657 Views
  • 0 replies
  • 2 likes