Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247007 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132176 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456620 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310116 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I noticed there isn't a specific equalizer option on my iphone for country music. Which one is best suited for it?
I noticed there isn't a specific equalizer option on my iphone for country music. Which one is best suited for it?
Not applicable
3437 Views
2 replies
0 likes
Hello. On my iPhone I chose to make a playlist available offline. Later on, on my desktop, I chose to unfollow the playlist. Will the tracks be removed automatically from my iPhone, or are additional steps necessary?Thanks,PT
Hello. On my iPhone I chose to make a playlist available offline. Later on, on my desktop, I chose to unfollow the playlist. Will the tracks be removed automatically from my iPhone, or are addit...
Spotify Star
435 Views
1 replies
0 likes
Ok I am getting really frusturated and would appreciate any help I can get. I have about 10 songs that I have downloaded from the internet because they are nowhere either on Spotify or iTunes or a bunch of other services. I have them all in my iTunes...
Ok I am getting really frusturated and would appreciate any help I can get. I have about 10 songs that I have downloaded from the internet because they are nowhere either on Spotify or iTune...
455 Views
0 replies
0 likes
Spotify fails to send the artwork via Airplay. When playing an album or playlist the album artwork will display correctly for the first song. Skipping to the next or playing the next song in the qeue will result in no artwork being sent via Airplay. ...
Spotify fails to send the artwork via Airplay. When playing an album or playlist the album artwork will display correctly for the first song. Skipping to the next or playing the next song in the qeue...
Newbie
901 Views
2 replies
0 likes
Hi,after synching / copying local files from the Mac to the iOS-App there is a problem with playing them on an external speaker (like the Denon). It's greyed out - if you switch to a song which is available on Spotify you can access the option again....
Hi, after synching / copying local files from the Mac to the iOS-App there is a problem with playing them on an external speaker (like the Denon). It's greyed out - if you switch to a song which is ...
310 Views
0 replies
0 likes
I changed my download setting from normal to extreme and after all my music downloaded it went back to the login screen.when I got back on I had to re download again.then another time I down loaded them overnight and woke up and it said my phone was ...
I changed my download setting from normal to extreme and after all my music downloaded it went back to the login screen.when I got back on I had to re download again.then another time I down loaded t...
304 Views
0 replies
0 likes
HI all, I am wondering if anyone is having any issues with offline playlist always redownloading. Those list i have sucessfully downloaded will dissapear and I need to redownload it again. Its a little frustrating if i have to redownload the list ove...
HI all, I am wondering if anyone is having any issues with offline playlist always redownloading. Those list i have sucessfully downloaded will dissapear and I need to redownload it again. Its a litt...
368 Views
0 replies
0 likes
I have a premium account but it doesn´t connect on my iphone.
I have a premium account but it doesn´t connect on my iphone.
Community Legend
370 Views
1 replies
0 likes
Hi, my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop. I have cleared my history, reset my phone and reinstalled spotify. The problem still persists. I'...
Hi, my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop. I have cleared my history, reset...
Casual Listener
902 Views
3 replies
0 likes
Spoiler (Highlight to read) Hi guys, I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using Spotify because I wouldn't have a working phone ...
Hi guys, I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using ...
Not applicable
2096 Views
1 replies
1 likes
SInce the new update, every time I've used the app, it automatically quits. It's getting very irritating and making the app unusable. Please improve the stability!
SInce the new update, every time I've used the app, it automatically quits. It's getting very irritating and making the app unusable. Please improve the stability!
Not applicable
894 Views
4 replies
0 likes
When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???
When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???
344 Views
0 replies
0 likes
Hi, I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? can i help this? Thanks
Hi, I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? ca...
Not applicable
702 Views
1 replies
0 likes
On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting to download" message under my "Available Offline" button...
On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting ...
430 Views
0 replies
0 likes
Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why it won't. I have at least 20+ gigs of storage left ...
Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why ...
Not applicable
661 Views
1 replies
0 likes
Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for a LONG time now. Could you let us know what these c...
Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for ...
Not applicable
1985 Views
6 replies
9 likes
Hey there, I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service). I first downloaded Spotify when I was in Germany. I couldn't get it to work properly, so I deleted it. Now I am back in ...
Hey there, I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service). I first downloaded Spotify when I was in Germany. I...
Casual Listener
896 Views
1 replies
0 likes
Will I get charged after my 7 days free trial and once I start will have to start paying nowFreaking out
Will I get charged after my 7 days free trial and once I start will have to start paying now Freaking out 😣😥😓😲😖
429 Views
0 replies
0 likes
While i listening with headphones, when i touch home deal, musics suddenly forwad themselves.Device: iphone 5Please send me solution asap.
While i listening with headphones, when i touch home deal, musics suddenly forwad themselves. Device: iphone 5 Please send me solution asap.
301 Views
0 replies
0 likes
I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.
I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.
316 Views
0 replies
0 likes
