Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44002 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109528 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438336 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302050 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any song you want on apple music and from phone memory. ...
i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any s...
Newbie
2380 Views
2 replies
0 likes
Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2). Please help?!
Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2). Please help?!
Not applicable
730 Views
4 replies
0 likes
I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library. Without this, I am unable to shuffle all my songs that I have on my device. What is the proced...
I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library. Without this, I am unable to shuff...
521 Views
0 replies
0 likes
Hi. Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off. Thank you for your help !
Hi. Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the ...
Casual Listener
480 Views
1 replies
0 likes
Hello, I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacBook and iPhone, and it still won't download. I do know how t...
Hello, I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacB...
Not applicable
653 Views
2 replies
0 likes
Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signed up I am still on the free trial period?
Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signe...
Spotify Star
655 Views
3 replies
0 likes
I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error posting to Spotify. Please try again." However, when...
I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error p...
Roadie
1590 Views
4 replies
1 likes
I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's really annoying have to find these songs and drag and ...
I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's rea...
Roadie
608 Views
1 replies
0 likes
I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to add a new track to. I have to scroll through ALL of ...
I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to a...
Roadie
498 Views
1 replies
0 likes
Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is more convienient to have that option. Otherwise you n...
Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is mo...
649 Views
0 replies
2 likes
So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do now, please help.
So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do n...
Newbie
518 Views
1 replies
0 likes
so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons.when i went to use my ipod to listen to my offline music it told me i had downloaded the playlist on more than 3 devices so my ...
so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons. when i went to use my ipod to listen to my offline music it told me i had ...
Roadie
596 Views
1 replies
0 likes
I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinstall the app for your cache to clear?Problem I'm havi...
I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinsta...
Roadie
3434 Views
1 replies
0 likes
I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the song in it. The playlist shows up on my phone, but w...
I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the s...
Casual Listener
660 Views
1 replies
0 likes
Dear all, I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately 15 songs I get only 1 song from the old albums and 14 from ...
Dear all, I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately...
433 Views
0 replies
1 likes
I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or something. I just don't know what to do cause I don'...
I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or s...
836 Views
0 replies
0 likes
Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried reinstalling the app but that didn't help. Might ther...
Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried re...
Newbie
2744 Views
4 replies
3 likes
Hello, This is my first post here! Currently, I'm evaluating Spotify. So far so awesome, however I have one question: Is it possible to hide/remove/move the Shuffle button? The button is really present and kind of "In your face". Why this emphaise on...
Hello, This is my first post here! 🙂 Currently, I'm evaluating Spotify. So far so awesome, however I have one question: Is it possible to hide/remove/move the Shuffle butt...
Spotify Star
672 Views
1 replies
0 likes
I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.
I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.
322 Views
0 replies
0 likes
Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume that local files are just downloaded as they are, not...
Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume th...
Regular
966 Views
2 replies
0 likes
