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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242829 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126067 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3028 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307973 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132186 Views

19 replies

38 likes

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ios Offline Question

Hello. On my iPhone I chose to make a playlist available offline. Later on, on my desktop, I chose to unfollow the playlist. Will the tracks be removed automatically from my iPhone, or are additional steps necessary?Thanks,PT

Newbie

Hello. On my iPhone I chose to make a playlist available offline. Later on, on my desktop, I chose to unfollow the playlist. Will the tracks be removed automatically from my iPhone, or are addit...

osornios

Spotify Star

423 Views

1 replies

0 likes

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Waiting to Download Local Files from mac to iPhone

Ok I am getting really frusturated and would appreciate any help I can get. I have about 10 songs that I have downloaded from the internet because they are nowhere either on Spotify or iTunes or a bunch of other services. I have them all in my iTunes...

Newbie

Ok I am getting really frusturated and would appreciate any help I can get.   I have about 10 songs that I have downloaded from the internet because they are nowhere either on Spotify or iTune...

449 Views

0 replies

0 likes

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Artwork not displaying via Airplay from iOS 9.3.1 to Apple TV 4

Spotify fails to send the artwork via Airplay. When playing an album or playlist the album artwork will display correctly for the first song. Skipping to the next or playing the next song in the qeue will result in no artwork being sent via Airplay. ...

Casual Listener

Spotify fails to send the artwork via Airplay. When playing an album or playlist the album artwork will display correctly for the first song. Skipping to the next or playing the next song in the qeue...

Yu5

Newbie

893 Views

2 replies

0 likes

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  • 2 replies
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Local files (on iOS) and external speaker are not working together

Hi,after synching / copying local files from the Mac to the iOS-App there is a problem with playing them on an external speaker (like the Denon). It's greyed out - if you switch to a song which is available on Spotify you can access the option again....

Newbie

Hi, after synching / copying local files from the Mac to the iOS-App there is a problem with playing them on an external speaker (like the Denon). It's greyed out - if you switch to a song which is ...

304 Views

0 replies

0 likes

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Downloads

I changed my download setting from normal to extreme and after all my music downloaded it went back to the login screen.when I got back on I had to re download again.then another time I down loaded them overnight and woke up and it said my phone was ...

Casual Listener

I changed my download setting from normal to extreme and after all my music downloaded it went back to the login screen.when I got back on I had to re download again.then another time I down loaded t...

298 Views

0 replies

0 likes

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Offline Playlist redownloading

HI all, I am wondering if anyone is having any issues with offline playlist always redownloading. Those list i have sucessfully downloaded will dissapear and I need to redownload it again. Its a little frustrating if i have to redownload the list ove...

Visitor

HI all, I am wondering if anyone is having any issues with offline playlist always redownloading. Those list i have sucessfully downloaded will dissapear and I need to redownload it again. Its a litt...

363 Views

0 replies

0 likes

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Premium Account but not connecting

I have a premium account but it doesn´t connect on my iphone.

Newbie

I have a premium account but it doesn´t connect on my iphone.

kbrooksc

Community Legend

363 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlists cannot be viewed by public even though they are public

Hi, my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop. I have cleared my history, reset my phone and reinstalled spotify. The problem still persists. I'...

Newbie

Hi,  my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop.  I have cleared my history, reset...

adroCR

Casual Listener

891 Views

3 replies

0 likes

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iPhone Battery drain

Spoiler (Highlight to read) Hi guys, I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using Spotify because I wouldn't have a working phone ...

Casual Listener

    Hi guys,   I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using ...

user-removed

Not applicable

2081 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Constantly quitting

SInce the new update, every time I've used the app, it automatically quits. It's getting very irritating and making the app unusable. Please improve the stability!

Casual Listener

SInce the new update, every time I've used the app, it automatically quits.  It's getting very irritating and making the app unusable.  Please improve the stability!

user-removed

Not applicable

864 Views

4 replies

0 likes

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  • 4 replies
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Playback

When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???

Casual Listener

When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???

338 Views

0 replies

0 likes

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Playlist repetitive

Hi, I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? can i help this? Thanks

Newbie

Hi,    I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? ca...

user-removed

Not applicable

694 Views

1 replies

0 likes

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Syncing Local Files: "Waiting to download".

On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting to download" message under my "Available Offline" button...

Newbie

On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting ...

425 Views

0 replies

0 likes

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Music won't download to offline

Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why it won't. I have at least 20+ gigs of storage left ...

Newbie

Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why ...

user-removed

Not applicable

656 Views

1 replies

0 likes

Help Spotify!
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5.6.0 Release notes?

Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for a LONG time now. Could you let us know what these c...

Casual Listener

Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for ...

user-removed

Not applicable

1969 Views

6 replies

9 likes

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  • 9 likes

'Cannot use Spotify Abroad' when I am ... not abroad

Hey there, I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service). I first downloaded Spotify when I was in Germany. I couldn't get it to work properly, so I deleted it. Now I am back in ...

Casual Listener

Hey there,   I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service).   I first downloaded Spotify when I was in Germany. I...

bearmayor

Casual Listener

889 Views

1 replies

0 likes

iPhone 5S
Syncing devices
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Problem

Will I get charged after my 7 days free trial and once I start will have to start paying nowFreaking out

Newbie

Will I get charged after my 7 days free trial and once I start will have to start paying now Freaking out 😣😥😓😲😖

421 Views

0 replies

0 likes

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Musics

While i listening with headphones, when i touch home deal, musics suddenly forwad themselves.Device: iphone 5Please send me solution asap.

Newbie

While i listening with headphones, when i touch home deal, musics suddenly forwad themselves. Device: iphone 5 Please send me solution asap.

294 Views

0 replies

0 likes

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Albums disapearing under Your Library

I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.

Newbie

I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.    

310 Views

0 replies

0 likes

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Recently played artists not updating

My recently played artists have not updated in a month and I have tried viewing them on all of my devices and they are all the same. I have tried everything including reinstalling the app. Any help? Thanks

Newbie

My recently played artists have not updated in a month and I have tried viewing them on all of my devices and they are all the same. I have tried everything including reinstalling the app. Any help? ...

user-removed

Not applicable

596 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes