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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30356 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94916 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

985 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293738 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123703 Views

19 replies

38 likes

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  • 19 replies
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Ability to search playlists when adding a new song

I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to add a new track to. I have to scroll through ALL of ...

Roadie

I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to a...

Shake-a-Hoof

Roadie

472 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Add play next option

Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is more convienient to have that option. Otherwise you n...

Casual Listener

Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is mo...

621 Views

0 replies

2 likes

Add play next option
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Premium Trouble

So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do now, please help.

Newbie

So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do n...

cassioantunes

Newbie

481 Views

1 replies

0 likes

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  • 1 replies
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Solved!! offline playlists help please

so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons.when i went to use my ipod to listen to my offline music it told me i had downloaded the playlist on more than 3 devices so my ...

Newbie

so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons. when i went to use my ipod to listen to my offline music it told me i had ...

Shake-a-Hoof

Roadie

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

cache clear iphone 6s

I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinstall the app for your cache to clear?Problem I'm havi...

Newbie

I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinsta...

Macatron

Roadie

3408 Views

1 replies

0 likes

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  • 1 replies
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iPhone stuck on "waiting to download" local file from PC

I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the song in it. The playlist shows up on my phone, but w...

Casual Listener

I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the s...

yannik128

Casual Listener

623 Views

1 replies

0 likes

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  • 1 replies
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Shuffle mode seems to favour new albums

Dear all, I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately 15 songs I get only 1 song from the old albums and 14 from ...

Newbie

Dear all,   I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately...

419 Views

0 replies

1 likes

  • 419 Views
  • 0 replies
  • 1 likes

App icon disappeared but app is still installed

I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or something. I just don't know what to do cause I don'...

Newbie

I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or s...

825 Views

0 replies

0 likes

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  • 0 replies
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Excessive battery drain iOS 9.3.1

Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried reinstalling the app but that didn't help. Might ther...

Casual Listener

Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried re...

yerdnadm

Newbie

2687 Views

4 replies

3 likes

Battery usage
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  • 4 replies
  • 3 likes

Is it possible to hide/remove/move the shuffle button?

Hello, This is my first post here! Currently, I'm evaluating Spotify. So far so awesome, however I have one question: Is it possible to hide/remove/move the Shuffle button? The button is really present and kind of "In your face". Why this emphaise on...

Newbie

Hello,   This is my first post here! 🙂   Currently, I'm evaluating Spotify. So far so awesome, however I have one question:   Is it possible to hide/remove/move the Shuffle butt...

osornios

Spotify Star

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Error code 404

I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.

Newbie

I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.

304 Views

0 replies

0 likes

  • 304 Views
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Solved!! Download quality settings

Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume that local files are just downloaded as they are, not...

Regular

Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume th...

micfiend13

Regular

917 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Stolen Iphone, someone has been using my spotify

My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !

Newbie

My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !

kbrooksc

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.

Casual Listener

When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.

user-removed

Not applicable

736 Views

3 replies

0 likes

  • 736 Views
  • 3 replies
  • 0 likes

Solved!! I can't listen to Nirvana - Smells like teen spirit

Hey community,So, my problem is that I can't listen to Nirvana - Smells like teen spirit.It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting)When I click on it, it disappaers.Same things happens when I select my...

Casual Listener

Hey community, So, my problem is that I can't listen to Nirvana - Smells like teen spirit. It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting) When I c...

suhi420

Casual Listener

3118 Views

5 replies

0 likes

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  • 5 replies
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Problem streaming

What is happening:1) I have Spotify family premium2) Usually I am able to stream online music3) I clicked an online playlist, the song plays for 10 seconds and cuts off4) I tried other online playlist and songs, same thing has happenedSteps I've done...

Newbie

What is happening: 1) I have Spotify family premium 2) Usually I am able to stream online music 3) I clicked an online playlist, the song plays for 10 seconds and cuts off 4) I tried other onli...

OviiiOne

Community Legend

525 Views

1 replies

0 likes

Streaming unable error
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Account hacked

Hi everyone! Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do not have a Samsung phone and I have not used my account in an...

Newbie

Hi everyone!   Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do n...

user-removed

Not applicable

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
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Solved!! Spotify songs not playing

After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect songs I've never played or never downloaded. This is a ...

Casual Listener

After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect song...

liamreilley19

Casual Listener

1280 Views

2 replies

0 likes

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  • 2 replies
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Not receiving device ID email

Hi,I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my email address, but I have nothing in my inbox or junk. Is ...

Music Fan

Hi, I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my ema...

639 Views

0 replies

0 likes

Device id
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iOS pictures don't come up.

You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture)This worked before the last update. I was able to view all of the picture no problem. I ha...

Casual Listener

You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture) This worked before the last update....

Afredn

Casual Listener

732 Views

1 replies

0 likes

Artist profile pictures
  • 732 Views
  • 1 replies
  • 0 likes