Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36882 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102328 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431010 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298998 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help
As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help
608 Views
0 replies
2 likes
Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can only access my playlists, and only the ones I have s...
Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can o...
Not applicable
1400 Views
3 replies
0 likes
Keep trying says removed from library but it will still be there....
Keep trying says removed from library but it will still be there....
431 Views
0 replies
0 likes
I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my phone but still nothing. If it doesn't work I would ...
I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my p...
Spotify Star
578 Views
3 replies
0 likes
I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. thanks!
I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. &nbs...
Regular
1364 Views
2 replies
1 likes
I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up until a couple weeks ago. I used to always be able ...
I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up ...
518 Views
0 replies
0 likes
Why isn't there a simpler way to delete all synced music from my devices? Instead of having to go through my list of synced artists, albums, songs and playlists, there should be a button in settings that simply clears everything! Unchecking every sin...
Why isn't there a simpler way to delete all synced music from my devices? Instead of having to go through my list of synced artists, albums, songs and playlists, there should be a butt...
604 Views
0 replies
0 likes
Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See all the albums and listen to one of them. -> Just like it is on i...
Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See a...
512 Views
0 replies
0 likes
Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything I have recently brought an Ipad Pro 9.7 and installed Spotify version 5.5.0.1023 on it - this is the same Spotify versio...
Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything I have recently brought an Ipad Pro 9.7 and installed Spotif...
1513 Views
0 replies
5 likes
i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any song you want on apple music and from phone memory. ...
i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any s...
Newbie
2360 Views
2 replies
0 likes
Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2). Please help?!
Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2). Please help?!
Not applicable
725 Views
4 replies
0 likes
I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library. Without this, I am unable to shuffle all my songs that I have on my device. What is the proced...
I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library. Without this, I am unable to shuff...
519 Views
0 replies
0 likes
Hi. Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off. Thank you for your help !
Hi. Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the ...
Casual Listener
479 Views
1 replies
0 likes
Hello, I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacBook and iPhone, and it still won't download. I do know how t...
Hello, I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacB...
Not applicable
647 Views
2 replies
0 likes
Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signed up I am still on the free trial period?
Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signe...
Spotify Star
645 Views
3 replies
0 likes
I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error posting to Spotify. Please try again." However, when...
I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error p...
Roadie
1576 Views
4 replies
1 likes
I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's really annoying have to find these songs and drag and ...
I've had spotify for some time now and just recently whenever I added new songs to a playlist on my phone they are being put in random places, not at the bottom where they normally would be. It's rea...
Roadie
601 Views
1 replies
0 likes
I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to add a new track to. I have to scroll through ALL of ...
I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to a...
Roadie
490 Views
1 replies
0 likes
Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is more convienient to have that option. Otherwise you n...
Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is mo...
641 Views
0 replies
2 likes
So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do now, please help.
So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do n...
Newbie
505 Views
1 replies
0 likes
