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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44008 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109540 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302066 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128013 Views

19 replies

38 likes

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  • 19 replies
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Syncing Local Files

I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!

Casual Listener

I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!

365 Views

0 replies

0 likes

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Does Spotify have a customer service number

I would like to say that Spotify has a awful support center in this community and Contact form. I reached out to many people for help and I still haven't came to a solution. I am being charged twice for a premium subscription that I do not have.

Casual Listener

I would like to say that Spotify has a awful support center in this community and Contact form. I reached out to many people for help and I still haven't came to a solution. I am being charged twice ...

Fhdkskssbej

Casual Listener

1061 Views

4 replies

0 likes

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Starred Playlist

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "starred" on my iphone. i really enjoyed this playlist ...

Newbie

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "sta...

Jordi

Community Legend

464 Views

1 replies

1 likes

  • 464 Views
  • 1 replies
  • 1 likes

Starred Playlist

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "starred" on my iphone. i really enjoyed this playlist ...

Newbie

 I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default pl...

Jordi

Community Legend

414 Views

1 replies

0 likes

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  • 1 replies
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My Spotify will not scrobble to Last.FM

Hello there I have searched Google, as well as this forum, and can see there have been similar issues and posts before. However I have tried all the fixes referenced and none have worked for me. This includes a clean reinstall, changing my Last.FM pa...

Casual Listener

Hello there 🙂   I have  searched Google, as well as this forum, and can see there have been similar issues and posts before. However I have tried all the fixes referenced and none have w...

464 Views

0 replies

2 likes

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  • 2 likes

Playback position

After upgrading to 5.5.1.1025 it seems that the app no longer resumes playback where I left off after hitting pause or removing audio jack. Is this a bug or am I missing something?

Newbie

After upgrading to 5.5.1.1025 it seems that the app no longer resumes playback where I left off after hitting pause or removing audio jack. Is this a bug or am I missing something?

user-removed

Not applicable

384 Views

1 replies

0 likes

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  • 1 replies
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Spotify app won't play some songs

The songs in questions are Tegan and Sara the albums : Heartthrob and The Con. The use to work on my phone but won't play anymore. It shows they are aviable and will even let me save them for offline play.

Casual Listener

The songs in questions are Tegan and Sara the albums : Heartthrob and The Con. The use to work on my phone but won't play anymore. It shows they are aviable and will even let me save them for offline...

MattSuda

Spotify Star

793 Views

3 replies

0 likes

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Solved!! Albums no longer show up on iOS app...

Just went to play an album on my iPhone and there are no longer any albums in there... Opened up on my iMac and all albums are there OK. Have changed nothing and not updates to cause the issue. Any ideas?

Casual Listener

Just went to play an album on my iPhone and there are no longer any albums in there...   Opened up on my iMac and all albums are there OK.   Have changed nothing and not updates to caus...

MattSuda

Spotify Star

846 Views

4 replies

0 likes

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Iphone 6s+ spotify mobile version 5 and ford focus usb skipping tracks

Hi,I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2sec of next song and skips to another then it plays nex...

Newbie

Hi, I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2se...

564 Views

0 replies

0 likes

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Recently Played Artists

Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?

Newbie

Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?

425 Views

0 replies

0 likes

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Solved!! 7 day trial help!

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month." Does this mean my account will revert back to free or will it renew? I don't recall putting in payment m...

Casual Listener

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month."   Does this mean my account will revert back t...

confusedcanine

Casual Listener

1087 Views

1 replies

0 likes

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Recently Played Artists not Updating

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

Newbie

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

616 Views

0 replies

2 likes

Recently played artists not updating
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AN ERROR OCCURRED

Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can only access my playlists, and only the ones I have s...

Regular

Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can o...

user-removed

Not applicable

1415 Views

3 replies

0 likes

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  • 3 replies
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Spotify won't delete songs

Keep trying says removed from library but it will still be there....

Newbie

Keep trying says removed from library but it will still be there....

435 Views

0 replies

0 likes

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Premium is not showing up

I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my phone but still nothing. If it doesn't work I would ...

Casual Listener

I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my p...

osornios

Spotify Star

593 Views

3 replies

0 likes

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No Inbox in iOS app

I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. thanks!

Newbie

I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. &nbs...

mikkael

Regular

1383 Views

2 replies

1 likes

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I can't share Spotify links with friends in iOS

I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up until a couple weeks ago. I used to always be able ...

Newbie

I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up ...

524 Views

0 replies

0 likes

Share links
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Delete ALL synced music from my devices

Why isn't there a simpler way to delete all synced music from my devices? Instead of having to go through my list of synced artists, albums, songs and playlists, there should be a button in settings that simply clears everything! Unchecking every sin...

Newbie

Why isn't there a simpler way to delete all synced music from my devices?   Instead of having to go through my list of synced artists, albums, songs and playlists,  there should be a butt...

610 Views

0 replies

0 likes

Android
iOS
Music
synced
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Overview: Artist -> Album -> Songs (like I follow on mac-version)

Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See all the albums and listen to one of them. -> Just like it is on i...

Newbie

Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See a...

522 Views

0 replies

0 likes

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Home button missing Ipad Pro 9.7

Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything I have recently brought an Ipad Pro 9.7 and installed Spotify version 5.5.0.1023 on it - this is the same Spotify versio...

Newbie

Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything   I have recently brought an Ipad Pro 9.7 and installed Spotif...

1528 Views

0 replies

5 likes

5.5.0.1023
button
Home
home button
Icon
ipad pro
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