Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7212 Views
  • 9 replies
  • 21 likes
  • 7212 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17213 Views
  • 1 replies
  • 2 likes
  • 17213 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 91838 Views
  • 125 replies
  • 34 likes
  • 91838 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 21958 Views
  • 8 replies
  • 0 likes
  • 21958 Views
  • 8 replies
  • 0 likes

Funktion "vor kurzem gehört" defekt

Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt.bin ich der einzige mit dem Problem?@Spotify-Team: Andernfalls bitte den Fehler beheben

  • Casual Listener
  • Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt. bin ich der einzige mit dem Problem? @Spo...
  • user-removed
  • Not applicable
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Spotify doesnt play in my car when connected to the USB Iphone4s

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in into my usb to listen to the music, and etc. and when...

  • Visitor
  • I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in in...
  • badphishska
  • Newbie
  • 1093 Views
  • 1 replies
  • 1 likes
  • 1093 Views
  • 1 replies
  • 1 likes

Cat listen to any Music :(

Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload it, didn't fix it. Please help is the a update com...

  • Newbie
  • Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload...
  • DasPeter
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Account

Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dollars. I need yo cancel the service or please help m...

  • Newbie
  • Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dol...
  • driveflanger
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Cuanto pesan las canciones?

hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias

  • Casual Listener
  • hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias
  • driveflanger
  • Community Legend
  • 35097 Views
  • 1 replies
  • 0 likes
  • 35097 Views
  • 1 replies
  • 0 likes

Starred playlist missing from iOS as of yesterday

My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it works correctly, exactly like this version.) My Starred playl...

  • Visitor
  • My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it ...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Local Files Broken

I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading it again on my iPhone. This has happened before on ...

  • Newbie
  • I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading ...
  • Rodrigo
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Imported playlists from iTunes to Spotify on Mac are empy on iPad

HelloI imported my playlists from iTunes to Spotify on my macbook.I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists.My question is why they dont show.Thanks

  • Newbie
  • Hello I imported my playlists from iTunes to Spotify on my macbook. I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists. My question is why they ...
  • Rodrigo
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

iOS iPhone extra storage for offline playback SD card or wireless hard drive

I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices? For my iPhone 5 I was really hoping the new RavPower filehub I bought would work with Spotify...

  • Regular
  • I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices?   For my iPhone 5 I was really ho...
  • leggoman
  • Casual Listener
  • 4019 Views
  • 5 replies
  • 0 likes
  • 4019 Views
  • 5 replies
  • 0 likes

Won't sync!

I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 songs that have been there, that wont download for ...

  • Newbie
  • I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 ...
  • DasPeter
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

iPhone Dock Controls Shuffle

Hi, I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car. If I use the Apple Music App shuffle is enabled and disabled by pressing a button on my steering...

  • Visitor
  • Hi,   I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car.  If I use the Apple Music App s...
  • Swanny
  • Community Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • 614 Views
  • 1 replies
  • 0 likes

local file

I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do i get all 261 songs from the local file on my macb...

  • Newbie
  • I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do...
  • ykhan
  • Casual Listener
  • 322 Views
  • 4 replies
  • 0 likes
  • 322 Views
  • 4 replies
  • 0 likes

Spotify Offline does not work on home network

I have a strange problem: in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads one song, but that is more in the range of 1 song per hour...

  • Casual Listener
  • I have a strange problem:  in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads ...
  • Nico
  • Community Legend
  • 525 Views
  • 4 replies
  • 0 likes
  • 525 Views
  • 4 replies
  • 0 likes

Solved!! local files will not sync to spotify mobile

My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010) Not sure what the deal is, but let me break it down as simply as I can: I'm Phish fan - I have TONS of Phish on my computer, all of it obtained legally. Either through buying it ...

  • Music Fan
  • My details - Spotify Premium -iPhone 4 -MacBook Pro 13 inch (from 2010)   Not sure what the deal is, but let me break it down as simply as I can:   I'm Phish fan - I have TONS...
  • user-removed
  • Not applicable
  • 10128 Views
  • 30 replies
  • 2 likes
  • 10128 Views
  • 30 replies
  • 2 likes

Solved!! Home button

Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back to the search screen.

  • Music Fan
  • Can I suggest a button somewhere to return to the main Spotify screen? If you've been going through loads of related artists for example, it takes loads of pressing "back" over and over to get back t...
  • Swanny
  • Community Legend
  • 4150 Views
  • 6 replies
  • 1 likes
  • home button
    iOS
  • 4150 Views
  • 6 replies
  • 1 likes

It does not work premium

hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?

  • Newbie
  • hi, how can I turn my offer of 12 months free spotofy offer from Vodafone?
  • Swanny
  • Community Legend
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

select songs

Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help.Thanks

  • Newbie
  • Hello, I've just brought Spotify premium but it still wont let my select what song I want to play. I still have to shuffle. Please help. Thanks
  • OviiiOne
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Broken iPhone App

I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even start songs that I want to stream. I have a relaible wi-fi cone...

  • Visitor
  • I'm running the latest version of spotify on my iPhone 4s. I have never had any issues, until today when when music downloaded to my phone has stopped playing mid song, and I cannot even st...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Automatic Shuffle with Premium.

Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!! Thanks!!

  • Casual Listener
  • Hi, I have a Premium account, but my spotify keeps on playing the songs on shuffle and it's making me hysterical. It does that both on my MacBook and my Iphone. Please help me!!  Thanks!! 
  • 123370912
  • Newbie
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

iOS 6 playlist problems

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of problems with the iPod touch. The iPod touch runs iOS 6.1...

  • Newbie
  • I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of p...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes