Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
49938 Views
15 replies
36 likes

49938 Views
15 replies
36 likes

Automatic volume drop music on android

sorry wrong forum, moved the post!

eefvanduin
Casual Listener
sorry wrong forum, moved the post!
2016-03-30 10:28:49 AM
300 Views
0 replies
0 likes
Android 6.0
spotify sound

300 Views
0 replies
0 likes

sync itunes to mobil device

okay so i have permium and Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i just cant figure out how to make the local files avalible o...

baileycondee
Newbie
okay so i have permium and Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i ju...
2016-03-30 6:31:47 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Music wont save offline

I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download bar. I have about 10 albums that says it is waitin...

Davidb423
Newbie
I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download...
2016-03-23 9:08:18 PM
2016-03-30 5:37:38 AM
skilover
Casual Listener
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

Purchased a new iPhone and now my Spotify Premium is not working

I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the service for months and my account details says that I am paying fo...

behqui
Casual Listener
I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the servi...
2016-03-29 12:53:09 AM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Spotify app stops after a few minutes

hiI've got the spotify app (latest version) on my ipad mini.since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a solution.thank you and habe a nice day

Basilbrot
Newbie
hi I've got the spotify app (latest version) on my ipad mini. since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a...
2016-03-29 9:14:59 PM
177 Views
0 replies
0 likes

177 Views
0 replies
0 likes

Cannot establish connection

I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in with another account and nothing. All other apps and...

Nikolaievich
Newbie
I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in w...
2016-03-29 5:29:17 PM
421 Views
0 replies
0 likes

421 Views
0 replies
0 likes

My smart TV is no longer listed as a device on my iPhone

Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connected to the same wifi and logged into the same account...

Wendula88
Newbie
Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connecte...
2016-03-29 4:06:56 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Connecting songs

Hi,is it possible to connect songs?I hear my playlists in shuffle mode. So it´s different every time. But there are live tracks wich MUST be played togehter. I can´t find a way to do it. Of course, I can do it manually.... but this not the cool way :...

Andreas112
Newbie
Hi, is it possible to connect songs? I hear my playlists in shuffle mode. So it´s different every time. But there are live tracks wich MUST be played togehter. 😉 I can´t find a way to do i...
2016-03-29 3:28:00 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Downloaded music often disabled in airplane mode.

I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I got online and download. But if I flip it off airpl...

EpicWizard
Regular
I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I ...
2016-03-29 3:19:12 PM
436 Views
0 replies
1 likes

436 Views
0 replies
1 likes

Playlists replaced

When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly stopped saying another device was using it. I have no ...

skjalgtr
Casual Listener
When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly sto...
2016-03-29 10:17:20 AM
2016-03-29 1:48:22 PM
Hotblack
Gig Goer
291 Views
3 replies
0 likes

291 Views
3 replies
0 likes

Account facebook

Hello people! I got a partnership account from KPN to spotify premium. I made the mistake by activating my account with my facebook account. At this point I would love to delete my facebook account but that means I will lose my spotify account too? C...

Safblanco
Newbie
Hello people! I got a partnership account from KPN to spotify premium. I made the mistake by activating my account with my facebook account. At this point I would love to delete my facebook account b...
2016-03-26 1:32:35 AM
2016-03-28 10:36:45 PM
kbrooksc
Community Legend
333 Views
1 replies
0 likes
Facebook kpn

333 Views
1 replies
0 likes

Solved!! iPod Touch

Hello. If I have Spotify free, can I select a specific song from an album and playlists or do I need to use shuffle play?

MrAndreasDK1
Regular
Hello. If I have Spotify free, can I select a specific song from an album and playlists or do I need to use shuffle play?
2016-03-28 7:07:24 PM
2016-03-28 8:11:20 PM
driveflanger
Community Legend
488 Views
1 replies
0 likes

488 Views
1 replies
0 likes

DNS problem (over cellular) NOT wi-fi

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in,...

kev_sheehan
Newbie
I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone....
2016-03-28 6:09:41 PM
675 Views
0 replies
0 likes
connection
LTE
problems

675 Views
0 replies
0 likes

Album not showing in search despite google saying it exists

Hi all,I cannot find some albums on my spotify search, while they do show up as a Spotify slbum on google. When I open the album on the app through the google link (open.spotify.com), I cannot play it. I run spotify on iphone.One example is the album...

tb189
Newbie
Hi all, I cannot find some albums on my spotify search, while they do show up as a Spotify slbum on google. When I open the album on the app through the google link (open.spotify.com), I cannot pl...
2016-03-28 3:54:44 PM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the se

Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the settings there is that the chosen playlist should be available offline, but when i open spotify at my iPhone 6, the playlist is not avaiable offline, un...

Linaa
Newbie
Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the settings there is that the chosen playlist should be available offline, but when i open spotify at my...
2016-03-28 3:22:14 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Can't delete songs

Hi everyone,in my spotify account a cant delete song. The problem here is you only can save 3,333 songs. pls help(sry for my bad english, im no native speaker)

koscharl
Casual Listener
Hi everyone, in my spotify account a cant delete song. The problem here is you only can save 3,333 songs. pls help (sry for my bad english, im no native speaker)
2016-03-28 2:11:31 PM
2016-03-28 2:18:29 PM
koscharl
Casual Listener
172 Views
1 replies
0 likes

172 Views
1 replies
0 likes

Spotify running error

Hi,since a couple of days "spotify running" is not able to load the tab's content (where you choose the specific playlists). The loading signale (three dots) are just blinking the whole time. Internet conncetion is up and other categories are loading...

andreashartung
Newbie
Hi, since a couple of days "spotify running" is not able to load the tab's content (where you choose the specific playlists). The loading signale (three dots) are just blinking the whole time. Inter...
2016-03-28 12:56:34 PM
378 Views
0 replies
0 likes

378 Views
0 replies
0 likes

Why has the 'play bar' changed? Pretty useless now

I noticed that in my iPad the play bar has changed to an utterly useless bar... I can't scroll within a song anymore, it doesn't show the time of the song anymore, connection options are gone... Why has this changed?!?! Showing the time doesn't hurt ...

jvanespotify
Regular
I noticed that in my iPad the play bar has changed to an utterly useless bar... I can't scroll within a song anymore, it doesn't show the time of the song anymore, connection options are gone... Why ...
2016-03-27 11:45:09 AM
2016-03-28 11:20:01 AM
Swanny
Community Legend
261 Views
1 replies
1 likes

261 Views
1 replies
1 likes

Can't syncronize playlist from desktop - Says it is "waiting to download"

I'm trying to syncronize an itunes playlist I passed to my Spotify in desktop with my iphone. I followed all the steps to do so,however the songs are not being downloaded. The status is always "Waiting to download", but there's no reason for this mes...

giukah
Newbie
I'm trying to syncronize an itunes playlist I passed to my Spotify in desktop with my iphone. I followed all the steps to do so,however the songs are not being downloaded. The status is always...
2016-03-27 7:51:01 PM
2016-03-28 11:08:57 AM
Swanny
Community Legend
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Change language on Spotify

Hi i have a big problem. Some how my Spotify on my iPad is on finish, and i want to Change it to norwegian or english, but i dont know how. And yess, i've tried to check that my language on setting- International is on norwegian. So its now that. And...

Chris120290
Newbie
Hi i have a big problem. Some how my Spotify on my iPad is on finish, and i want to Change it to norwegian or english, but i dont know how. And yess, i've tried to check that my language on setting- ...
2016-03-27 3:53:19 PM
492 Views
0 replies
0 likes
change language

492 Views
0 replies
0 likes

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