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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30509 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95082 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

993 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293796 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123729 Views

19 replies

38 likes

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Solved!! Albums no longer show up on iOS app...

Just went to play an album on my iPhone and there are no longer any albums in there... Opened up on my iMac and all albums are there OK. Have changed nothing and not updates to cause the issue. Any ideas?

Casual Listener

Just went to play an album on my iPhone and there are no longer any albums in there...   Opened up on my iMac and all albums are there OK.   Have changed nothing and not updates to caus...

MattSuda

Spotify Star

776 Views

4 replies

0 likes

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Iphone 6s+ spotify mobile version 5 and ford focus usb skipping tracks

Hi,I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2sec of next song and skips to another then it plays nex...

Newbie

Hi, I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2se...

529 Views

0 replies

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Recently Played Artists

Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?

Newbie

Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?

396 Views

0 replies

0 likes

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Solved!! 7 day trial help!

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month." Does this mean my account will revert back to free or will it renew? I don't recall putting in payment m...

Casual Listener

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month."   Does this mean my account will revert back t...

confusedcanine

Casual Listener

1043 Views

1 replies

0 likes

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  • 1 replies
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Recently Played Artists not Updating

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

Newbie

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

590 Views

0 replies

2 likes

Recently played artists not updating
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  • 2 likes

AN ERROR OCCURRED

Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can only access my playlists, and only the ones I have s...

Regular

Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can o...

user-removed

Not applicable

1374 Views

3 replies

0 likes

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  • 3 replies
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Spotify won't delete songs

Keep trying says removed from library but it will still be there....

Newbie

Keep trying says removed from library but it will still be there....

418 Views

0 replies

0 likes

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Premium is not showing up

I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my phone but still nothing. If it doesn't work I would ...

Casual Listener

I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my p...

osornios

Spotify Star

552 Views

3 replies

0 likes

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No Inbox in iOS app

I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. thanks!

Newbie

I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. &nbs...

mikkael

Regular

1308 Views

2 replies

1 likes

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I can't share Spotify links with friends in iOS

I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up until a couple weeks ago. I used to always be able ...

Newbie

I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up ...

506 Views

0 replies

0 likes

Share links
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Delete ALL synced music from my devices

Why isn't there a simpler way to delete all synced music from my devices? Instead of having to go through my list of synced artists, albums, songs and playlists, there should be a button in settings that simply clears everything! Unchecking every sin...

Newbie

Why isn't there a simpler way to delete all synced music from my devices?   Instead of having to go through my list of synced artists, albums, songs and playlists,  there should be a butt...

590 Views

0 replies

0 likes

Android
iOS
Music
synced
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Overview: Artist -> Album -> Songs (like I follow on mac-version)

Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See all the albums and listen to one of them. -> Just like it is on i...

Newbie

Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See a...

495 Views

0 replies

0 likes

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Home button missing Ipad Pro 9.7

Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything I have recently brought an Ipad Pro 9.7 and installed Spotify version 5.5.0.1023 on it - this is the same Spotify versio...

Newbie

Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything   I have recently brought an Ipad Pro 9.7 and installed Spotif...

1500 Views

0 replies

5 likes

5.5.0.1023
button
Home
home button
Icon
ipad pro
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Solved!! Deleting songs from iphone memory completely

i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any song you want on apple music and from phone memory. ...

Newbie

i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any s...

jasperlevi

Newbie

2335 Views

2 replies

0 likes

delete music
Delete offline title
delete songs
delete track
memory
songs
  • 2335 Views
  • 2 replies
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Cannot login from iphones

Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2). Please help?!

Casual Listener

Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2).   Please help?!

user-removed

Not applicable

700 Views

4 replies

0 likes

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Add local files to my songs

I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library. Without this, I am unable to shuffle all my songs that I have on my device. What is the proced...

Newbie

I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library.   Without this, I am unable to shuff...

508 Views

0 replies

0 likes

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Save album, but don't download it on iPhone

Hi. Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off. Thank you for your help !

Casual Listener

Hi.   Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the ...

Seb_korea

Casual Listener

462 Views

1 replies

0 likes

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  • 1 replies
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Can't Download Local Files to iPhone

Hello, I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacBook and iPhone, and it still won't download. I do know how t...

Newbie

Hello,   I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacB...

user-removed

Not applicable

628 Views

2 replies

0 likes

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Shuffle

Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signed up I am still on the free trial period?

Visitor

Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signe...

osornios

Spotify Star

611 Views

3 replies

0 likes

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  • 3 replies
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Facebook Sharing Error

I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error posting to Spotify. Please try again." However, when...

Roadie

I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error p...

Macatron

Roadie

1534 Views

4 replies

1 likes

  • 1534 Views
  • 4 replies
  • 1 likes