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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37006 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102531 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299090 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125777 Views

19 replies

38 likes

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iPhone - Spotify continuously deleting my downloaded tracks

I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs.Every day it continuously crashes and every so often deletes all my downloaded music.I have ample free memory for these songs and have deleted and reinstalled the appl...

Newbie

I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs. Every day it continuously crashes and every so often deletes all my downloaded music. I have ample free memor...

553 Views

0 replies

0 likes

Deleting
Downloaded music disappears
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Where is the volume slider?

No one care about the volume slider??? Connect disappear volume button dissapear!! I do NOT want to use iphone buttons for volume control, i want the volume slider back! Such a crap this upgrade dont like it at all!

Casual Listener

No one care about the volume slider??? Connect disappear volume button dissapear!! I do NOT want to use iphone buttons for volume control, i want the volume slider back! Such a crap this upgrade dont...

chris_t53

Casual Listener

4630 Views

2 replies

4 likes

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Payment

It said that I had one free month of Spotify premium but when I've checked my bank it's taken nearly £15 from my account?

Newbie

It said that I had one free month of Spotify premium but when I've checked my bank it's taken nearly £15 from my account?

OviiiOne

Community Legend

466 Views

1 replies

0 likes

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Which devices support Spotify? Full list needed please

Hello all, I signed up for spotify premium and I now realise I can not sync my playlists with my Ipod Nano 6th generation. My question is: What is the FULL list of portable devices (phones or mp3 players) that will support spotify playlists? My need ...

Casual Listener

Hello all, I signed up for spotify premium and I now realise I can not sync my playlists with my Ipod Nano 6th generation.   My question is:  What is the FULL list of portable devices (ph...

Easley8

Casual Listener

31655 Views

5 replies

5 likes

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Crashing

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. Anyone else having a similar problem? It's really an...

Regular

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. A...

495 Views

0 replies

0 likes

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Crashing

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. Anyone else having a similar problem? It's really an...

Regular

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. A...

349 Views

0 replies

0 likes

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Can't Synch to Ipod touch from PC

I'm trying to synch Spotify from my PC to my iPod Nano verion 6.1.6. The iPod is running an older version of Spotify because the newer Spotify won't run on IOS6, and my nano can't upgrade. There is 2 GB space on the nano, and it is connected to the s...

Casual Listener

I'm trying to synch Spotify from my PC to my iPod Nano verion 6.1.6.  The iPod is running an older version of Spotify because the newer Spotify won't run on IOS6, and my nano can't upgrade. &nb...

505 Views

0 replies

0 likes

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Spotify won't play certain songs

I recently downloaded the Drake album and I can play the songs on my phone but when I try to connect it to my Bose sound touch the song skips to a different one. Can anyone tell me why?

Newbie

I recently downloaded the Drake album and I can play the songs on my phone but when I try to connect it to my Bose sound touch the song skips to a different one. Can anyone tell me why?

573 Views

0 replies

0 likes

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Syncing Local Files

I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!

Casual Listener

I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!

354 Views

0 replies

0 likes

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Does Spotify have a customer service number

I would like to say that Spotify has a awful support center in this community and Contact form. I reached out to many people for help and I still haven't came to a solution. I am being charged twice for a premium subscription that I do not have.

Casual Listener

I would like to say that Spotify has a awful support center in this community and Contact form. I reached out to many people for help and I still haven't came to a solution. I am being charged twice ...

Fhdkskssbej

Casual Listener

1036 Views

4 replies

0 likes

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Starred Playlist

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "starred" on my iphone. i really enjoyed this playlist ...

Newbie

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "sta...

Jordi

Community Legend

452 Views

1 replies

1 likes

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  • 1 likes

Starred Playlist

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "starred" on my iphone. i really enjoyed this playlist ...

Newbie

 I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default pl...

Jordi

Community Legend

403 Views

1 replies

0 likes

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My Spotify will not scrobble to Last.FM

Hello there I have searched Google, as well as this forum, and can see there have been similar issues and posts before. However I have tried all the fixes referenced and none have worked for me. This includes a clean reinstall, changing my Last.FM pa...

Casual Listener

Hello there 🙂   I have  searched Google, as well as this forum, and can see there have been similar issues and posts before. However I have tried all the fixes referenced and none have w...

449 Views

0 replies

2 likes

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Playback position

After upgrading to 5.5.1.1025 it seems that the app no longer resumes playback where I left off after hitting pause or removing audio jack. Is this a bug or am I missing something?

Newbie

After upgrading to 5.5.1.1025 it seems that the app no longer resumes playback where I left off after hitting pause or removing audio jack. Is this a bug or am I missing something?

user-removed

Not applicable

368 Views

1 replies

0 likes

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  • 1 replies
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Spotify app won't play some songs

The songs in questions are Tegan and Sara the albums : Heartthrob and The Con. The use to work on my phone but won't play anymore. It shows they are aviable and will even let me save them for offline play.

Casual Listener

The songs in questions are Tegan and Sara the albums : Heartthrob and The Con. The use to work on my phone but won't play anymore. It shows they are aviable and will even let me save them for offline...

MattSuda

Spotify Star

772 Views

3 replies

0 likes

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Solved!! Albums no longer show up on iOS app...

Just went to play an album on my iPhone and there are no longer any albums in there... Opened up on my iMac and all albums are there OK. Have changed nothing and not updates to cause the issue. Any ideas?

Casual Listener

Just went to play an album on my iPhone and there are no longer any albums in there...   Opened up on my iMac and all albums are there OK.   Have changed nothing and not updates to caus...

MattSuda

Spotify Star

813 Views

4 replies

0 likes

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Iphone 6s+ spotify mobile version 5 and ford focus usb skipping tracks

Hi,I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2sec of next song and skips to another then it plays nex...

Newbie

Hi, I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2se...

557 Views

0 replies

0 likes

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Recently Played Artists

Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?

Newbie

Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?

412 Views

0 replies

0 likes

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Solved!! 7 day trial help!

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month." Does this mean my account will revert back to free or will it renew? I don't recall putting in payment m...

Casual Listener

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month."   Does this mean my account will revert back t...

confusedcanine

Casual Listener

1074 Views

1 replies

0 likes

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Recently Played Artists not Updating

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

Newbie

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

609 Views

0 replies

2 likes

Recently played artists not updating
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  • 2 likes