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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271462 Views

58 replies

14 likes

  • 271462 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172244 Views

507 replies

108 likes

  • 172244 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114837 Views

19 replies

38 likes

  • 114837 Views
  • 19 replies
  • 38 likes

Spotify causing other apps to crash or not open

iOSWill either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.

Regular

iOS Will either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.

TplusA

Newbie

979 Views

5 replies

0 likes

  • 979 Views
  • 5 replies
  • 0 likes

Shuffle play is not random

Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song plays again. Anyone experienced this? I believe this ...

Newbie

Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song pl...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Spotify update 5.5 don't play well

I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of problems and the poor support that you have for iOs. I ...

Casual Listener

I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of prob...

473 Views

0 replies

0 likes

iOS 9.3.1
  • 473 Views
  • 0 replies
  • 0 likes

Solved!! What happened to personal radio?

On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were amazing, and I don't understand why the feature seems to...

Casual Listener

On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were ...

MattSuda

Spotify Star

4320 Views

2 replies

0 likes

  • 4320 Views
  • 2 replies
  • 0 likes

Spotify won't turn off shuffle

I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs

Casual Listener

I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs

OviiiOne

Community Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Connecting two accounts together, and connecting them onto facebook.

I had spotify on my iphone a while ago and had it signed up through facebook. A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a new account with an email address. Now that I have faceboo...

Newbie

I had spotify on my iphone a while ago and had it signed up through facebook.  A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a n...

OviiiOne

Community Legend

850 Views

1 replies

0 likes

Connect
connect accounts
Facebook
  • 850 Views
  • 1 replies
  • 0 likes

Can't go online

Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.

Casual Listener

Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.

zsignal

Casual Listener

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Controls Inaccessible on iPad in Landscape Mode

As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode.I have an iPad Pro (9.7") on iOS 9.3.1

Regular

As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode. I have an iPad Pro (9.7") on iOS 9.3.1  

641 Views

0 replies

0 likes

bug
controls
landscape mode
  • 641 Views
  • 0 replies
  • 0 likes

Downloading songs

I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?

Newbie

I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?

kbrooksc

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Payment?

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

Newbie

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

kbrooksc

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

My saved Songs and Albums keep disappearing

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

Newbie

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

duneeshya

Newbie

638 Views

1 replies

0 likes

saved albums
saved songs
  • 638 Views
  • 1 replies
  • 0 likes

Spotify App crashing on iPhone 5S

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free.Any rescue ideas?Thanks

Regular

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free. Any rescue ideas? Thanks

user-removed

Not applicable

1003 Views

3 replies

0 likes

crash iPhone 5s
  • 1003 Views
  • 3 replies
  • 0 likes

Offline probs

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.

Newbie

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.

lukebotham1

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Spotify won't download

I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days

Newbie

I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days

KSutton

Music Fan

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Can't delete playlist in iOS app

I have an iPhone 5 and iOS 6.1 with the newest spotify app. As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force closes. http://bildr.no/view/1393004 How can i remove the playlist?

Newbie

I have an iPhone 5 and iOS 6.1 with the newest spotify app.    As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force close...

rasca1

Newbie

1783 Views

2 replies

1 likes

  • 1783 Views
  • 2 replies
  • 1 likes

Solved!! Premium account not working on Iphone 3GS (iOS 6.1.3)

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or less. I tried uninstalling and reinstalling SPOTIF...

Newbie

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or...

Paula12

Casual Listener

1662 Views

4 replies

0 likes

  • 1662 Views
  • 4 replies
  • 0 likes

[iOS][Other] Consistent Labeling of "Podcasts"

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

Gig Goer

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

385 Views

0 replies

0 likes

iOS
Other
  • 385 Views
  • 0 replies
  • 0 likes

Song want to Download

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Casual Listener

When i switch to availibal offline and the song "is downloading" ITS okey but when i lose the Internett the song dont want to play. I have premium

Cloudnine96

Casual Listener

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

distored sound

hi guys, I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality download. I have music offline set for High quality. It was ...

Visitor

hi guys,   I have recently started having problems with music quality on my iPhone 6s using beats wireless studio. When I make it loud the sound gets really bad like really really bad quality ...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes