Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238072 Views

27 replies

5 likes

  • 238072 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119321 Views

117 replies

13 likes

Other
  • 119321 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2725 Views

0 replies

0 likes

iOS
  • 2725 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305647 Views

62 replies

16 likes

  • 305647 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130968 Views

19 replies

38 likes

  • 130968 Views
  • 19 replies
  • 38 likes

Solved!! deleted playlist

I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it deletes my playlists! This is so annoying. How can I check for what d...

Newbie

  I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3.  So, Everytime I put my phone online, it ...

user-removed

Not applicable

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Bluetooth connection issue.

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. Other audio apps work as expected. Thanks for any h...

Newbie

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. ...

BChignell

Regular

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes

Version 5.6.0.1110 old version of the UI?!

Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom.Maybe you have answers Regards D.

Casual Listener

Hi guys,   im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom. Ma...

user-removed

Not applicable

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Turn shuffle on/off

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently playing song. Seriously starting to piss me off that ...

Regular

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently pl...

Jordi

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Spotify version 5.5.1

Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have found a version with the end of "hamburger button" and a new navigation ba...

Roadie

Hi,    Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have fou...

Jordi

Community Legend

3433 Views

11 replies

1 likes

  • 3433 Views
  • 11 replies
  • 1 likes

Solved!! Vannotaan login to app

Hi all,I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

Visitor

Hi all, I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

Allegoria07

Newbie

889 Views

2 replies

0 likes

Error 412
  • 889 Views
  • 2 replies
  • 0 likes

Bug report

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and the last song that i listened openI mean, first i sho...

Newbie

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and th...

437 Views

0 replies

0 likes

Technic problem
  • 437 Views
  • 0 replies
  • 0 likes

When does spotify get new albums?

Brantley Gilbert's new album came out on the 19th and it's still not on Spotify... Getting a little annoyed. How long does it take to get new albums?

Casual Listener

Brantley Gilbert's new album came out on the 19th and it's still not on Spotify... Getting a little annoyed. How long does it take to get new albums?

osornios

Spotify Star

15478 Views

7 replies

6 likes

  • 15478 Views
  • 7 replies
  • 6 likes

iPhone App crashing every 4 or 5 songs

Hoping someone can help. I subscribed to Spotify premium a few months ago. Over the last month or so I've had a lot of issues with the app crashing. The last 2 or 3 updates would make it so that I couldn't play more than about 2 songs before it would...

Newbie

Hoping someone can help. I subscribed to Spotify premium a few months ago. Over the last month or so I've had a lot of issues with the app crashing. The last 2 or 3 updates would make it so that I co...

722 Views

0 replies

2 likes

Mac
  • 722 Views
  • 0 replies
  • 2 likes

Undo offline downloads on premium!!

Hi I have Spotify premium I text the option on a few artists album to be available off-line without realising it was going to download and take up all my phone memory I want to and do this does anyone know what I need to do? I can't even remember all...

Newbie

Hi I have Spotify premium I text the option on a few artists album to be available off-line without realising it was going to download and take up all my phone memory I want to and do this does anyon...

osornios

Spotify Star

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Asked to log in everytime if I use my SD card for storage

I would like to keep my Spotify music on the external SD card. It will move it, but every time I open the app I am prompted to log in. If I change it back to internal it works fine. I need it to work on the SD card. I have a Moto X Pure with Marshmal...

Newbie

I would like to keep my Spotify music on the external SD card. It will move it, but every time I open the app I am prompted to log in. If I change it back to internal it works fine. I need it to work...

Bittencourt

Spotify Star

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Help weeklyplaylist

Hey!Is it possible to funs my old weeklyplaylist one way or an other ??Thanks

Casual Listener

Hey! Is it possible to funs my old weeklyplaylist one way or an other ?? Thanks

user-removed

Not applicable

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Spotify keeps deleting my offline tracks and playlists

Since a couple of weeks, spotify sometimes deletes my offline songs at random moments, with no warning beforehand. This really annoys me and on the internet I can't seem to find a solution! Any suggestions and all help is more then welcome!

Newbie

Since a couple of weeks, spotify sometimes deletes my offline songs at random moments, with no warning beforehand. This really annoys me and on the internet I can't seem to find a solution! Any sugge...

961 Views

0 replies

2 likes

Spotify
  • 961 Views
  • 0 replies
  • 2 likes

Automatically sync local files and iTunes playlists

Hello all, I've added some local files on my PC not from iTunes but from another carpet that I added via Preferences. Anyway, the files appear on Spotify in my pc and can be added to any playlist, and reproduced without issue but none of them can be ...

Newbie

Hello all,   I've added some local files on my PC not from iTunes but from another carpet that I added via Preferences. Anyway, the files appear on Spotify in my pc and can be added to any pla...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Airplay Timeout Issue

I'm having problems with Airplay on my iPad - it works fine until I pause a track. When I resume playback the sound is played through my iPad speakers rather than the Airplay device - I have to select the Airplay device all over again. To an extent, ...

Regular

I'm having problems with Airplay on my iPad - it works fine until I pause a track. When I resume playback the sound is played through my iPad speakers rather than the Airplay device - I have to selec...

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

Help! Spotify stopped working on Ipod 4 iOS 6.

Hi all, I use Spotify Premium on my Ipod of 4th Generation, with iOS 6.1.6. (iOS 7 works bad on an Ipod 4th) Since 3 days before, Spotify runs perfectly on my Ipod, but recently the Spotify app of my Ipod stop working, so I delete it, and downloaded ...

Regular

Hi all,   I use Spotify Premium on my Ipod of 4th Generation, with iOS 6.1.6. (iOS 7 works bad on an Ipod 4th)   Since 3 days before, Spotify runs perfectly on my Ipod, but recentl...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Best equalizer for country music on iphone?

I noticed there isn't a specific equalizer option on my iphone for country music. Which one is best suited for it?

Casual Listener

I noticed there isn't a specific equalizer option on my iphone for country music. Which one is best suited for it?  

user-removed

Not applicable

3422 Views

2 replies

0 likes

country
Equalizer
iphone
  • 3422 Views
  • 2 replies
  • 0 likes

ios Offline Question

Hello. On my iPhone I chose to make a playlist available offline. Later on, on my desktop, I chose to unfollow the playlist. Will the tracks be removed automatically from my iPhone, or are additional steps necessary?Thanks,PT

Newbie

Hello. On my iPhone I chose to make a playlist available offline. Later on, on my desktop, I chose to unfollow the playlist. Will the tracks be removed automatically from my iPhone, or are addit...

osornios

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Waiting to Download Local Files from mac to iPhone

Ok I am getting really frusturated and would appreciate any help I can get. I have about 10 songs that I have downloaded from the internet because they are nowhere either on Spotify or iTunes or a bunch of other services. I have them all in my iTunes...

Newbie

Ok I am getting really frusturated and would appreciate any help I can get.   I have about 10 songs that I have downloaded from the internet because they are nowhere either on Spotify or iTune...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes