Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247031 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132198 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456642 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310121 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I don't know much about electronics, except that I need to stay within my data plan budget.I checked my cellular data usage and found that Spotify uses up a good chunk of my data (I'm still well within my budget), but I'd like to educated on this...
Hi, I don't know much about electronics, except that I need to stay within my data plan budget. I checked my cellular data usage and found that Spotify uses up a good chunk of my data (I'm st...
Not applicable
24925 Views
4 replies
0 likes
Can you download Spotify on an 8th generation iPod nano if you have premium?
Can you download Spotify on an 8th generation iPod nano if you have premium?
Regular
1664 Views
1 replies
0 likes
So I have an Iphone 4, but the app is a complete joke, it is very slow, loses playlists randomly and is very slow to resync. I connected my phone up again 2 days ago, everything gone again, so I contacted spotify support, then the problems started. I...
So I have an Iphone 4, but the app is a complete joke, it is very slow, loses playlists randomly and is very slow to resync. I connected my phone up again 2 days ago, everything gone again, ...
Regular
451 Views
1 replies
0 likes
Hey, so my english is bad, when here is someone who could help me in german would be great.I hasn't enough money on my app store to pay spotify directly over the app store. So, they downgraded me to free.So i load it today. Now i can't pay. There are...
Hey, so my english is bad, when here is someone who could help me in german would be great. I hasn't enough money on my app store to pay spotify directly over the app store. So, they downgraded me t...
Casual Listener
676 Views
2 replies
0 likes
Can you delete songs in a group instead of doing each one individually? THanks
Can you delete songs in a group instead of doing each one individually? THanks
Spotify Star
920 Views
3 replies
0 likes
I'm using bluetooth headphones. If I pause Spotify for too long, (around 10 minutes), pressing play starts Apple Music instead? Anyone have any suggestions for how to stop it? I'm assuming it is something to do with suggested apps on IOS, but I don't...
I'm using bluetooth headphones. If I pause Spotify for too long, (around 10 minutes), pressing play starts Apple Music instead? Anyone have any suggestions for how to stop it? I'...
366 Views
0 replies
0 likes
Missed a payment on spotify premium so I was downgraded to free. However, even after paying to renew premium, my spotify still shows that I am using a free subscription. Already tried deleting and reinstalling the app. Please help so I'm not wasting ...
Missed a payment on spotify premium so I was downgraded to free. However, even after paying to renew premium, my spotify still shows that I am using a free subscription. Already tried deleting and re...
Spotify Star
353 Views
1 replies
0 likes
I dont get any push notifications for the notifications I would like to recieve such as new album release, playlists updated, etc. I have gone into my Spotify settings and checked those notification boxes. I have gone into my iPhone notification sett...
I dont get any push notifications for the notifications I would like to recieve such as new album release, playlists updated, etc. I have gone into my Spotify settings and checked those notification ...
Not applicable
960 Views
1 replies
0 likes
I just got premium and have been downloading music. I accidentally download the song I don't like and want it off my phone. I know how to remove it from "my music" but how do I get rid of the download...
I just got premium and have been downloading music. I accidentally download the song I don't like and want it off my phone. I know how to remove it from "my music" but how do I get rid of the downloa...
Not applicable
14268 Views
2 replies
1 likes
I have an iphone 6 (9.3.2) and bought a new Chromecast audio 2.Using Spotify app (5.6.0.1110), Premium. The CC set up ok, I can cast from my Mac to CC using Chrome browser (youtube etc).However I can't find my CC in Spotifys device list(I find my mac...
I have an iphone 6 (9.3.2) and bought a new Chromecast audio 2. Using Spotify app (5.6.0.1110), Premium. The CC set up ok, I can cast from my Mac to CC using Chrome browser (youtube etc). However I...
Regular
2282 Views
5 replies
0 likes
Hi, All my messages, new and old, only appear on my computer. I tried reinstalling the Spotify app in my iphone but still nothing. Can anyone help me? Thanks
Hi, All my messages, new and old, only appear on my computer. I tried reinstalling the Spotify app in my iphone but still nothing. Can anyone help me? Thanks
512 Views
0 replies
0 likes
Half of my songs in my playlists are not downloading even when they are connected to wifi, I have plenty of space on my phone and the syncing with songs is very random. Help
Half of my songs in my playlists are not downloading even when they are connected to wifi, I have plenty of space on my phone and the syncing with songs is very random. Help
374 Views
0 replies
0 likes
I have a iTunes gift card and I would like to purchase Spotify premium, but it would not let me. How do I purchase Spotify premium with it times gift card?
I have a iTunes gift card and I would like to purchase Spotify premium, but it would not let me. How do I purchase Spotify premium with it times gift card?
Not applicable
761 Views
1 replies
0 likes
i want to delete my account cause there are a lot of problem on my old phone
i want to delete my account cause there are a lot of problem on my old phone
Not applicable
379 Views
1 replies
0 likes
Hello everyone, This morning when I opened up my phone to listen to sweet music and I noticed that my app was missing from my phone. I'm unable to redownload it from the app store, when I click on the cloud it start showing the progress circle then i...
Hello everyone, This morning when I opened up my phone to listen to sweet music and I noticed that my app was missing from my phone. I'm unable to redownload it from the app store, when I cl...
Not applicable
4861 Views
11 replies
0 likes
Hi, I am looking into buying an ipod touch which I would like for my stored music but I also liked the idea of using Spotify on there (use it on iphone and ipad currently) But reading through some posts I don't understand whether Spotify works with i...
Hi, I am looking into buying an ipod touch which I would like for my stored music but I also liked the idea of using Spotify on there (use it on iphone and ipad currently) But readi...
Community Legend
2889 Views
1 replies
0 likes
Up until today I'm assuming with the new iOS update 9.3.2 or maybe even a Spotify update I was able to control my music. Now I am only able to play/pause songs where before I could also skip forward and backwards. Please fix this I loved using Spotif...
Up until today I'm assuming with the new iOS update 9.3.2 or maybe even a Spotify update I was able to control my music. Now I am only able to play/pause songs where before I could also skip forward ...
Casual Listener
2728 Views
2 replies
0 likes
i want to delete my account cause there are a lot of problem on my old phone
i want to delete my account cause there are a lot of problem on my old phone
Not applicable
715 Views
1 replies
0 likes
Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but "clean ...". When I click to open the app, it does not react. I've updated t...
Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but ...
Casual Listener
511 Views
2 replies
0 likes
We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices. On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working great. Then my husband got a new iPhone 5s in March/Apri...
We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices. On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working...
Newbie
627 Views
1 replies
0 likes
