So I have an Iphone 4, but the app is a complete joke, it is very slow, loses playlists randomly and is very slow to resync.
I connected my phone up again 2 days ago, everything gone again, so I contacted spotify support, then the problems started.
I was advised to reinstall the app, which I did, and all the tracks went again and took ages to get tracks on again. I was advised by support that they would change my password and check my account behind the scenes, no password change, no check and no reply, I asked what was going on, they said my password didn't need to be changed, everything was fine and then suddenly, my password didn't work. I asked what else I could do, no reply.
I tweeted asking why I got no reply, I have eventually got a reply and was told to test the app with a cs test account, which I did, and it was no better. So I contacted spotify to tell them, and nothing in reply again.
Its been nearly 4 days, replies are sporadic at best, important parts of the faults are ignored and I am getting nowhere.
I won't mention that being British means we pay probably the highest prices of all spotify subscribers........