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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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Downloads

I changed my download setting from normal to extreme and after all my music downloaded it went back to the login screen.when I got back on I had to re download again.then another time I down loaded them overnight and woke up and it said my phone was ...

Casual Listener

I changed my download setting from normal to extreme and after all my music downloaded it went back to the login screen.when I got back on I had to re download again.then another time I down loaded t...

281 Views

0 replies

0 likes

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Offline Playlist redownloading

HI all, I am wondering if anyone is having any issues with offline playlist always redownloading. Those list i have sucessfully downloaded will dissapear and I need to redownload it again. Its a little frustrating if i have to redownload the list ove...

Visitor

HI all, I am wondering if anyone is having any issues with offline playlist always redownloading. Those list i have sucessfully downloaded will dissapear and I need to redownload it again. Its a litt...

336 Views

0 replies

0 likes

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Premium Account but not connecting

I have a premium account but it doesn´t connect on my iphone.

Newbie

I have a premium account but it doesn´t connect on my iphone.

kbrooksc

Community Legend

338 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlists cannot be viewed by public even though they are public

Hi, my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop. I have cleared my history, reset my phone and reinstalled spotify. The problem still persists. I'...

Newbie

Hi,  my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop.  I have cleared my history, reset...

adroCR

Casual Listener

836 Views

3 replies

0 likes

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  • 3 replies
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iPhone Battery drain

Spoiler (Highlight to read) Hi guys, I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using Spotify because I wouldn't have a working phone ...

Casual Listener

    Hi guys,   I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using ...

user-removed

Not applicable

2052 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Constantly quitting

SInce the new update, every time I've used the app, it automatically quits. It's getting very irritating and making the app unusable. Please improve the stability!

Casual Listener

SInce the new update, every time I've used the app, it automatically quits.  It's getting very irritating and making the app unusable.  Please improve the stability!

user-removed

Not applicable

799 Views

4 replies

0 likes

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  • 4 replies
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Playback

When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???

Casual Listener

When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???

325 Views

0 replies

0 likes

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Playlist repetitive

Hi, I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? can i help this? Thanks

Newbie

Hi,    I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? ca...

user-removed

Not applicable

675 Views

1 replies

0 likes

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Syncing Local Files: "Waiting to download".

On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting to download" message under my "Available Offline" button...

Newbie

On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting ...

404 Views

0 replies

0 likes

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Music won't download to offline

Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why it won't. I have at least 20+ gigs of storage left ...

Newbie

Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why ...

user-removed

Not applicable

626 Views

1 replies

0 likes

Help Spotify!
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5.6.0 Release notes?

Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for a LONG time now. Could you let us know what these c...

Casual Listener

Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for ...

user-removed

Not applicable

1887 Views

6 replies

9 likes

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'Cannot use Spotify Abroad' when I am ... not abroad

Hey there, I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service). I first downloaded Spotify when I was in Germany. I couldn't get it to work properly, so I deleted it. Now I am back in ...

Casual Listener

Hey there,   I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service).   I first downloaded Spotify when I was in Germany. I...

bearmayor

Casual Listener

854 Views

1 replies

0 likes

iPhone 5S
Syncing devices
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Problem

Will I get charged after my 7 days free trial and once I start will have to start paying nowFreaking out

Newbie

Will I get charged after my 7 days free trial and once I start will have to start paying now Freaking out 😣😥😓😲😖

398 Views

0 replies

0 likes

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Musics

While i listening with headphones, when i touch home deal, musics suddenly forwad themselves.Device: iphone 5Please send me solution asap.

Newbie

While i listening with headphones, when i touch home deal, musics suddenly forwad themselves. Device: iphone 5 Please send me solution asap.

270 Views

0 replies

0 likes

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Albums disapearing under Your Library

I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.

Newbie

I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.    

292 Views

0 replies

0 likes

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Recently played artists not updating

My recently played artists have not updated in a month and I have tried viewing them on all of my devices and they are all the same. I have tried everything including reinstalling the app. Any help? Thanks

Newbie

My recently played artists have not updated in a month and I have tried viewing them on all of my devices and they are all the same. I have tried everything including reinstalling the app. Any help? ...

user-removed

Not applicable

563 Views

1 replies

1 likes

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Spotify stops playing after a few songs/lock screen buttons frequently won't work

i know this has been a problem in the past - but i only started having it (at least with annoying frequency) with version 1.4. as far as i can tell, the problem isn't limited to local songs i have synced to my iphone. that said, i sync pretty much al...

Gig Goer

i know this has been a problem in the past - but i only started having it (at least with annoying frequency) with version 1.4. as far as i can tell, the problem isn't limited to local songs i have sy...

Coltsgrl00

Newbie

18304 Views

7 replies

1 likes

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  • 1 likes

Spotify won't play any music

My Spotify won't play any music. Sometimes when I click the "play" botton it plays 2 seconds and then stop, most of the time it just doesn't work at all. I have tried updated my iOS and deleted the app and then reinstall but still it doesn't work. Is...

Newbie

My Spotify won't play any music. Sometimes when I click the "play" botton it plays 2 seconds and then stop, most of the time it just doesn't work at all. I have tried updated my iOS and deleted the a...

367 Views

0 replies

0 likes

  • 367 Views
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Spotify Carplay questions

Hey Guys/gals, Trying out Carplay in my new car and was wondering the following. Is there a way to see what Playlists are downloaded in Carplay? If not, when i play a downloaded Playlist, is it using data? If its not playing music, is the quickest wa...

Regular

Hey Guys/gals,   Trying out Carplay in my new car and was wondering the following.   Is there a way to see what Playlists are downloaded in Carplay?    If not, when i play a...

430 Views

0 replies

0 likes

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