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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232888 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114520 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443319 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304054 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but "clean ...". When I click to open the app, it does not react. I've updated t...
Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but ...
Casual Listener
493 Views
2 replies
0 likes
We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices. On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working great. Then my husband got a new iPhone 5s in March/Apri...
We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices. On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working...
Newbie
613 Views
1 replies
0 likes
When I send my Playlist to a friend it's says that the Playlist is sleeping. Why is it sleeping? Is it because I don't have premium?
When I send my Playlist to a friend it's says that the Playlist is sleeping. Why is it sleeping? Is it because I don't have premium?
Spotify Star
473 Views
1 replies
0 likes
Today my Spotify premium has changed to free, I have followed the steps and logged out and back in, then deleted and re loaded the app but it still hasn't worked. I'm currently on holiday abroad and not looking forward to a 4 hour plane ride with no ...
Today my Spotify premium has changed to free, I have followed the steps and logged out and back in, then deleted and re loaded the app but it still hasn't worked. I'm currently on holiday abroad and ...
Casual Listener
769 Views
4 replies
0 likes
PleaseI accidentally deleted a song from your favorite songs. You do not know how to restore it? thanks
Please I accidentally deleted a song from your favorite songs. You do not know how to restore it? thanks
Spotify Star
297 Views
1 replies
0 likes
I'm being charged twice for the Premium.$9.99 though Spotify, $12.99 though apple.How do I fix this?
I'm being charged twice for the Premium. $9.99 though Spotify, $12.99 though apple. How do I fix this?
Spotify Star
613 Views
1 replies
0 likes
I paid for mi premium, and i'm still in free, besides, spotify charged to my card twice the pay and i cant have premium
I paid for mi premium, and i'm still in free, besides, spotify charged to my card twice the pay and i cant have premium
Spotify Star
349 Views
1 replies
0 likes
I tried to sign up for the student account but the verification process said that I want eligible, yet when I check my bank statement, I have a pending payment for $4.99 from spotify! Please help. Account says I'm still free but I'm being charged!
I tried to sign up for the student account but the verification process said that I want eligible, yet when I check my bank statement, I have a pending payment for $4.99 from spotify! Please help. Ac...
Spotify Star
372 Views
1 replies
0 likes
Hey, I am running an iPhone 6 16gb with the latest IOS and latest version of the Spotify IOS app. I have a canadian Spotify account. What I have noticed is that since the last 2 updates when I search for a song and click it to play there can be up to...
Hey, I am running an iPhone 6 16gb with the latest IOS and latest version of the Spotify IOS app. I have a canadian Spotify account. What I have noticed is that since the last...
920 Views
0 replies
0 likes
my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loing but nothing happened. Please, can someone help.
my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loi...
Casual Listener
649 Views
1 replies
0 likes
I've downloaded a playlist to use on the way to work. once downloaded i turn wifi off Wifi Off.Bluetooth on, and Synced to headset. Journey to workis fine.When I come to go home Spotify says offline. Please go online to download Tracks.... Errm I've ...
I've downloaded a playlist to use on the way to work. once downloaded i turn wifi off Wifi Off. Bluetooth on, and Synced to headset. Journey to workis fine. When I come to go home...
Regular
412 Views
1 replies
0 likes
Hi, I have a 160Gb ipod.I would like to have my spotify music on my ipod.Itunes is turned off and the Ipod is up-to-date. In previous posts i have read that i should unplug my ipod, turn off i-tunes, start spotify and then plugin my ipod.I-tunes does...
Hi, I have a 160Gb ipod. I would like to have my spotify music on my ipod. Itunes is turned off and the Ipod is up-to-date. In previous posts i have read that i should unplug my i...
348 Views
0 replies
0 likes
Hello, Every time you update the Spotify app it seems to get a new bug.Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected to the car stereo. If i disconnect and reconnect to the car ste...
Hello, Every time you update the Spotify app it seems to get a new bug. Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected t...
Casual Listener
13470 Views
8 replies
2 likes
O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando e não para. Ja desinstalei, atualizei e esses probl...
O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando ...
Regular
1079 Views
4 replies
0 likes
Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?
Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?
Newbie
416 Views
1 replies
0 likes
Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i close the youtube link, and hit play on Spotify again, the m...
Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i ...
329 Views
0 replies
0 likes
When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify app.
When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify ap...
Gig Goer
1169 Views
2 replies
0 likes
I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do if i want to get premium with an itunes gift card?
I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do i...
Casual Listener
409 Views
2 replies
1 likes
Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?
Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?
Not applicable
403 Views
1 replies
0 likes
After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first time. My music is still present on my computer just n...
After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first ti...
Casual Listener
827 Views
2 replies
0 likes
