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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

  • 30714 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95435 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

  • 293862 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123772 Views

19 replies

38 likes

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  • 19 replies
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My Playlists don't appear on my iPhone6

Hi Spotifiers! I am new here so bear with me if this has been resolved previously I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It started out with songs crashing as I was listening to them and then jumping...

Newbie

Hi Spotifiers!   I am new here so bear with me if this has been resolved previously 🙂   I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It sta...

381 Views

0 replies

0 likes

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My music can't work in offline mode

I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloading", however it doesn't. It just stay like that, a...

Casual Listener

I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloa...

Chanpakong

Regular

1339 Views

4 replies

0 likes

  • 1339 Views
  • 4 replies
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"Swipe to Queue" function not working in Offline mode

Hi,The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can all of a sudden swipe to queue.I looked up if anyone el...

Newbie

Hi, The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can ...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
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Solved!! deleted playlist

I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it deletes my playlists! This is so annoying. How can I check for what d...

Newbie

  I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3.  So, Everytime I put my phone online, it ...

user-removed

Not applicable

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Bluetooth connection issue.

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. Other audio apps work as expected. Thanks for any h...

Newbie

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. ...

BChignell

Regular

743 Views

2 replies

0 likes

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  • 2 replies
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Version 5.6.0.1110 old version of the UI?!

Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom.Maybe you have answers Regards D.

Casual Listener

Hi guys,   im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom. Ma...

user-removed

Not applicable

668 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Turn shuffle on/off

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently playing song. Seriously starting to piss me off that ...

Regular

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently pl...

Jordi

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Spotify version 5.5.1

Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have found a version with the end of "hamburger button" and a new navigation ba...

Roadie

Hi,    Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have fou...

Jordi

Community Legend

3289 Views

11 replies

1 likes

  • 3289 Views
  • 11 replies
  • 1 likes

Solved!! Vannotaan login to app

Hi all,I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

Visitor

Hi all, I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

Allegoria07

Newbie

832 Views

2 replies

0 likes

Error 412
  • 832 Views
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Bug report

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and the last song that i listened openI mean, first i sho...

Newbie

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and th...

410 Views

0 replies

0 likes

Technic problem
  • 410 Views
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When does spotify get new albums?

Brantley Gilbert's new album came out on the 19th and it's still not on Spotify... Getting a little annoyed. How long does it take to get new albums?

Casual Listener

Brantley Gilbert's new album came out on the 19th and it's still not on Spotify... Getting a little annoyed. How long does it take to get new albums?

osornios

Spotify Star

15394 Views

7 replies

6 likes

  • 15394 Views
  • 7 replies
  • 6 likes

iPhone App crashing every 4 or 5 songs

Hoping someone can help. I subscribed to Spotify premium a few months ago. Over the last month or so I've had a lot of issues with the app crashing. The last 2 or 3 updates would make it so that I couldn't play more than about 2 songs before it would...

Newbie

Hoping someone can help. I subscribed to Spotify premium a few months ago. Over the last month or so I've had a lot of issues with the app crashing. The last 2 or 3 updates would make it so that I co...

703 Views

0 replies

2 likes

Mac
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  • 0 replies
  • 2 likes

Undo offline downloads on premium!!

Hi I have Spotify premium I text the option on a few artists album to be available off-line without realising it was going to download and take up all my phone memory I want to and do this does anyone know what I need to do? I can't even remember all...

Newbie

Hi I have Spotify premium I text the option on a few artists album to be available off-line without realising it was going to download and take up all my phone memory I want to and do this does anyon...

osornios

Spotify Star

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Asked to log in everytime if I use my SD card for storage

I would like to keep my Spotify music on the external SD card. It will move it, but every time I open the app I am prompted to log in. If I change it back to internal it works fine. I need it to work on the SD card. I have a Moto X Pure with Marshmal...

Newbie

I would like to keep my Spotify music on the external SD card. It will move it, but every time I open the app I am prompted to log in. If I change it back to internal it works fine. I need it to work...

Bittencourt

Spotify Star

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Help weeklyplaylist

Hey!Is it possible to funs my old weeklyplaylist one way or an other ??Thanks

Casual Listener

Hey! Is it possible to funs my old weeklyplaylist one way or an other ?? Thanks

user-removed

Not applicable

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
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Spotify keeps deleting my offline tracks and playlists

Since a couple of weeks, spotify sometimes deletes my offline songs at random moments, with no warning beforehand. This really annoys me and on the internet I can't seem to find a solution! Any suggestions and all help is more then welcome!

Newbie

Since a couple of weeks, spotify sometimes deletes my offline songs at random moments, with no warning beforehand. This really annoys me and on the internet I can't seem to find a solution! Any sugge...

923 Views

0 replies

2 likes

Spotify
  • 923 Views
  • 0 replies
  • 2 likes

Automatically sync local files and iTunes playlists

Hello all, I've added some local files on my PC not from iTunes but from another carpet that I added via Preferences. Anyway, the files appear on Spotify in my pc and can be added to any playlist, and reproduced without issue but none of them can be ...

Newbie

Hello all,   I've added some local files on my PC not from iTunes but from another carpet that I added via Preferences. Anyway, the files appear on Spotify in my pc and can be added to any pla...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Airplay Timeout Issue

I'm having problems with Airplay on my iPad - it works fine until I pause a track. When I resume playback the sound is played through my iPad speakers rather than the Airplay device - I have to select the Airplay device all over again. To an extent, ...

Regular

I'm having problems with Airplay on my iPad - it works fine until I pause a track. When I resume playback the sound is played through my iPad speakers rather than the Airplay device - I have to selec...

571 Views

0 replies

0 likes

  • 571 Views
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Help! Spotify stopped working on Ipod 4 iOS 6.

Hi all, I use Spotify Premium on my Ipod of 4th Generation, with iOS 6.1.6. (iOS 7 works bad on an Ipod 4th) Since 3 days before, Spotify runs perfectly on my Ipod, but recently the Spotify app of my Ipod stop working, so I delete it, and downloaded ...

Regular

Hi all,   I use Spotify Premium on my Ipod of 4th Generation, with iOS 6.1.6. (iOS 7 works bad on an Ipod 4th)   Since 3 days before, Spotify runs perfectly on my Ipod, but recentl...

421 Views

0 replies

0 likes

  • 421 Views
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  • 0 likes