Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43360 Views

43 replies

10 likes

  • 43360 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
  • 109017 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

  • 301877 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127800 Views

19 replies

38 likes

  • 127800 Views
  • 19 replies
  • 38 likes

Solved!! crashes when opened on iphone

I am having an issue when trying to use spotify on my iphone. it will only show the loading screen. i uninstalled and reinstalled. when i log in it will work for about 15 seconds, i am able to start scrolling playlists. then it will freeze. i have un...

Casual Listener

I am having an issue when trying to use spotify on my iphone. it will only show the loading screen. i uninstalled and reinstalled. when i log in it will work for about 15 seconds, i am able to start ...

MattSuda

Spotify Star

723 Views

3 replies

0 likes

  • 723 Views
  • 3 replies
  • 0 likes

Solved!! Running unavailable

For some days ago, Running is unavailable in my iPhone. I restart the device, but is the same.After, I delete de Spotify app, restart de iphone and I reinstalled, but is the same. Can you help me?

Regular

For some days ago, Running is unavailable in my iPhone. I restart the device, but is the same. After, I delete de Spotify app, restart de iphone and I reinstalled, but is the same.   Can you ...

carlospacheco

Regular

1064 Views

8 replies

0 likes

  • 1064 Views
  • 8 replies
  • 0 likes

Spotify Connect trouble (iMac to Samsung Bluetooth speaker)

The "Spotify Connect" button on my Spotify app on my iMac has disappeared. We use the spotify connect on our family desktop to connect to our bluetooth speaker to fill the room with music. Now, the only way to get the music to connect to our bluetoot...

Newbie

The "Spotify Connect" button on my Spotify app on my iMac has disappeared. We use the spotify connect on our family desktop to connect to our bluetooth speaker to fill the room with music. Now, the o...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

5.3.0 update is not working on my iphone

All I get is the black page with your logo in the middle. Very frustrating. I can't even listen to any music. Also, why do I have to post to this forum for troubleshooting? You shld have something in the app or an email address I can send this to!

Casual Listener

All I get is the black page with your logo in the middle. Very frustrating. I can't even listen to any music. Also, why do I have to post to this forum for troubleshooting? You shld have something in...

PatriciaD

Casual Listener

573 Views

4 replies

0 likes

  • 573 Views
  • 4 replies
  • 0 likes

iPod Syncing

Good day everyone! I just wanna ask if it's possible to sync my iPod shuffle and iPod nano to spotify? I mean the songs I have on spotify.I have read that it's possible but I can't seem to find a step by step instruction. by the way I'm using a pc ru...

Newbie

Good day everyone!   I just wanna ask if it's possible to sync my iPod shuffle and iPod nano to spotify? I mean the songs I have on spotify. I have read that it's possible but I can't seem to...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

I Can not search

I Can not search correctly. After maling getting a notice of updating my app I can not search 2 words. For instance if I want to search Udo Lindenberg. I write Udo and then I Can write LIN but if I put one letter more The system tells me that an erro...

Casual Listener

I Can not search correctly. After maling getting a notice of updating my app I can not search 2 words. For instance if I want to search Udo Lindenberg. I write Udo and then I Can write LIN but if I p...

BlackLizard63

Gig Goer

587 Views

4 replies

0 likes

  • 587 Views
  • 4 replies
  • 0 likes

Messages

My messages aren't loading at all on my desktop app. I have a Mac. Also I can't find the inbox on the IOS app. Help!

Newbie

My messages aren't loading at all on my desktop app. I have a Mac. Also I can't find the inbox on the IOS app. Help! 

Dreadlord

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

5.3.0 iPad rotation problem with new Circular typeface

When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again. Anyone else having this problem? using the iPad Air 2 u...

Casual Listener

When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again.&nbsp...

jeremyarbon

Casual Listener

1787 Views

4 replies

0 likes

5.3.0
Ipad troubleshooting
New Update
problem
  • 1787 Views
  • 4 replies
  • 0 likes

iPhone unavailable for listening after it goes into lock screen

Anyway to fix this? I can pause the iPhone from my Mac but as soon as I hit play it will only play from my mac and not my iPhone. Seems like once the iPhone lock screen goes on you can no longer control it.

Music Fan

Anyway to fix this?  I can pause the iPhone from my Mac  but as soon as I hit play it will only play from my mac and not my iPhone.  Seems like once the iPhone lock screen goes on you ...

Jordi

Community Legend

1826 Views

1 replies

0 likes

  • 1826 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect issues

Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's is also 3 different playlists with each device sync...

Casual Listener

Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's ...

hagegebenjamin

Music Fan

5449 Views

4 replies

1 likes

  • 5449 Views
  • 4 replies
  • 1 likes

eq 5.1.0

I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.

Newbie

I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.

MattSuda

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

My menu has changed.

Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the bottom of the screen horizontally. Also, when I cl...

Casual Listener

Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the...

user-removed

Not applicable

2291 Views

16 replies

2 likes

  • 2291 Views
  • 16 replies
  • 2 likes

Solved!! Friend feed on iphone?

I did a quick search and didn't find anything--I hope this hasn't been answerd a million times.... So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP. However, on my iphone 6 I am unable to locate anyone who i...

Casual Listener

I did a quick search and didn't find anything--I hope this hasn't been answerd a million times....   So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP...

MattSuda

Spotify Star

13289 Views

3 replies

4 likes

  • 13289 Views
  • 3 replies
  • 4 likes

Solved!! Interface buggy

Some days ago the interface changed and seems buggy. This was before the 22 March update.I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downloading the songs again, the interface changed again. T...

Regular

Some days ago the interface changed and seems buggy. This was before the 22 March update. I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downlo...

MattSuda

Spotify Star

2091 Views

7 replies

0 likes

  • 2091 Views
  • 7 replies
  • 0 likes

Chromecast Audio broken in new apps?

Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working. I have tried on 2 iPads and my iPhone. I get the dooing noise but the streaming never starts. Meanwhile, Pandora from there devices works as expect...

Newbie

Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working.  I have tried on 2 iPads and my iPhone.  I get the dooing noise but the streaming neve...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Playlists are gone, music won't play properly

Hello,I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playing in the middle of any song. The pause button is shown...

Casual Listener

Hello, I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playi...

Mllow

Casual Listener

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Solved!! Can't play the song I want

So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't even play the song I want through online, I need to...

Newbie

So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't ...

mapuya19

Community Legend

1508 Views

1 replies

0 likes

  • 1508 Views
  • 1 replies
  • 0 likes

Volume bar missing

Anyone else having this isssue?

Casual Listener

Anyone else having this isssue?

Elo55

Newbie

9932 Views

8 replies

2 likes

  • 9932 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stops and Jump While Moving IOS

Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's really annoying to have this issue. It's the same for...

Casual Listener

Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's re...

mapuya19

Community Legend

20058 Views

7 replies

0 likes

Spotify stops
  • 20058 Views
  • 7 replies
  • 0 likes