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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • JimmyExell
  • Casual Listener
  • 1559 Views
  • 37 replies
  • 5 likes
  • 1559 Views
  • 37 replies
  • 5 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 343902 Views
  • 865 replies
  • 319 likes
  • 343902 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67945 Views
  • 123 replies
  • 32 likes
  • 67945 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12778 Views
  • 8 replies
  • 0 likes
  • 12778 Views
  • 8 replies
  • 0 likes

music timer use on iphone

On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song. On the iphone it does not do that, Why? In my line of work it is helpful to see the amount of time left per song.

  • Newbie
  • On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song.  On the iphone it does not do that, Why?  In my line of work i...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Delete account

I would like my account permanently deleted asap; as i no longer need the service

  • Casual Listener
  • I would like my account permanently deleted asap; as i no longer need the service
  • Mattosaurus
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

spotify problems with ipod nano 6th generation

Hi all, I have a problem with ipod nano 6th generation: I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online mode). I reset my ipod, update firmware...but nothing happen...

  • Newbie
  • Hi all, I have a problem with ipod nano 6th generation:   I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online ...
  • Mattosaurus
  • Community Legend
  • 1682 Views
  • 1 replies
  • 0 likes
  • 1682 Views
  • 1 replies
  • 0 likes

Trying to login on my IPad with new premium account

I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad.I then reinstalled and tried to login with my own new account. However I continue to get the following mess...

  • Newbie
  • I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad. I then reinstalled and tried to login with my own ne...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

please help: none of my songs will play on my iPhone!

When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installing but that doesn't help. I'm signed up for premium...

  • Newbie
  • When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installi...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

iphone content gone

HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared. I have nothing under songs, artists or albums but my playlists are still there and play? Where has everything gone and can I get it back? Thanks

  • Newbie
  • HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared.  I have nothing under songs, artists or albums but my playlists are still there and play? &nbs...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

problem with spotify30

i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos

  • Casual Listener
  • i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos
  • user124567
  • Casual Listener
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Music stops after 30 seconds

Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.

  • Newbie
  • Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Will not stay open

Every time I open my spotify it only stays open for about ten seconds then closes on its own

  • Newbie
  • Every time I open my spotify it only stays open for about ten seconds then closes on its own
  • 258 Views
  • 0 replies
  • 0 likes
  • Help
  • 258 Views
  • 0 replies
  • 0 likes

7 day free trial

I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.

  • Newbie
  • I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.
  • 174 Views
  • 0 replies
  • 1 likes
  • 174 Views
  • 0 replies
  • 1 likes

Playback pauses when Spotify regains network connectivity

The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused (I can click play on the lockscreen to restart mus...

  • Casual Listener
  • The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused...
  • erkki
  • Casual Listener
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Premium spotify?

Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen to ads. Why is that?

  • Casual Listener
  • Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen t...
  • Jonnytalavera
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • Just curious
  • 273 Views
  • 2 replies
  • 0 likes

Next song does not play when iPad in sleep/locked mode

I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got a 2 minute lock/sleep screen setting). But when the...

  • Newbie
  • I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got ...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Problem exporting BBC Playlist to spotify

Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please?Thanks, Ben

  • Casual Listener
  • Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please? Thanks, Ben
  • MandiK
  • Casual Listener
  • 1056 Views
  • 6 replies
  • 0 likes
  • 1056 Views
  • 6 replies
  • 0 likes

How to keep my place in a list when on shuffle? [iOS]

I don't really know a way to succintly state my question so I may ramble a bit. Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had less than 24 hours of driving to do we wouldn't hear any song...

  • Casual Listener
  • I don't really know a way to succintly state my question so I may ramble a bit.   Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had l...
  • mapuya19
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Spotify stops and will only play if I use earphones

Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earphones/ headphones in. Otherwise it's just silent, b...

  • Newbie
  • Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earp...
  • Mattosaurus
  • Community Legend
  • 1482 Views
  • 1 replies
  • 0 likes
  • 1482 Views
  • 1 replies
  • 0 likes

Locked Out

Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?

  • Newbie
  • Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?
  • JoeThomas
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Having a glitch?

While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, when I click to play a song, it highlights the song I ...

  • Casual Listener
  • While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, whe...
  • Ethan7526
  • Newbie
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Different Prices?

Spotify advertises that premium costs 9.99 yet charges my itunes acount $12.00. Is this due to taxes, and if not why am I paying more?

  • Newbie
  • Spotify advertises that premium costs 9.99 yet charges my itunes acount $12.00. Is this due to taxes, and if not why am I paying more? 
  • Mattosaurus
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes