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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30766 Views

40 replies

9 likes

  • 30766 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95496 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

  • 293908 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123836 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlist not downloading on iPhone

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the songs arent downloaded, so i clicked the 'Avalible...

Regular

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the...

Swanny

Community Legend

1579 Views

9 replies

0 likes

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  • 9 replies
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Can't login t app from iPhone 5S

i had spotify on my old android and never had any problemsDownloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account with this email address'.How do I log in and access my...

Casual Listener

i had spotify on my old android and never had any problems Downloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account w...

mapuya19

Community Legend

931 Views

5 replies

0 likes

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  • 5 replies
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How to delete saved/offline songs without a playlist?

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albums, just simply wanted to have them available when ...

Casual Listener

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albu...

mapuya19

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Spotify still with restrictions on iPad Air 2

Dear all, I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, it says that I can only play tracks on Shuffle mode which I ...

Regular

Dear all,   I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, ...

Swanny

Community Legend

2060 Views

9 replies

0 likes

  • 2060 Views
  • 9 replies
  • 0 likes

Running never manage to detect tempo

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated app would solve the problem. Today I got 5.3.0 and...

Newbie

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated...

440 Views

0 replies

0 likes

iOS
Running with spotify
  • 440 Views
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  • 0 likes

ogni volta che chiudo spotify si cancellano i brani salvati.

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tutto di nuovo. Uso un Iphone 6S e la versione di spotify...

Casual Listener

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tut...

511 Views

0 replies

0 likes

  • 511 Views
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Automatically downgraded from premium

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins. Can anyone help with this? or has it happened to ...

Newbie

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
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Cover

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

Newbie

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

383 Views

0 replies

0 likes

  • 383 Views
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can not log in

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the remove all devices and i removed spotify from my old ...

Newbie

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the re...

MaryS

Roadie

932 Views

6 replies

0 likes

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  • 6 replies
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Notifications not working for playlist updates

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setting enabled to send me a push notification whenever a pla...

Regular

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setti...

529 Views

0 replies

0 likes

Notifications
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  • 0 replies
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Album Artwork screwed up on iPhone App

Hi Everyone, I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account. When I use Spotify through my Macbook Pro there are no issues... however when I use my iPhone, songs either have the in...

Visitor

Hi Everyone,  I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account.  When I use Spotify through my Macbook Pro there are no...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
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'Available Offline' toggle won't download music

Hi all, I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been happening - the download icons don't appear next to tracks and...

Visitor

Hi all,   I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been ha...

497 Views

0 replies

0 likes

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Solved!! Playlist Gone

Hi, my playlists no longer appear. I am a paying member. How can I get them back?

Casual Listener

Hi, my playlists no longer appear. I am a  paying member.  How can I get them back?

amdigital

Casual Listener

838 Views

7 replies

0 likes

  • 838 Views
  • 7 replies
  • 0 likes

Solved!! All my playlists are gone.

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlists it's empty. Anyone know how to fix this? I have a pr...

Casual Listener

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlist...

amdigital

Casual Listener

1693 Views

11 replies

0 likes

  • 1693 Views
  • 11 replies
  • 0 likes

Spotify won't play on my iPhone

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't work? My playlists are also disappearing until I ad...

Newbie

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't ...

MattSuda

Spotify Star

509 Views

2 replies

0 likes

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  • 2 replies
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Sonos connection

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

Casual Listener

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

schmidig

Newbie

1344 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Solved!! search an error occured

Hello, I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing. I also tried:Logging off, removing app, installing again.Rebooting device ...

Casual Listener

Hello,   I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing.   I als...

Swanny

Community Legend

6984 Views

5 replies

0 likes

  • 6984 Views
  • 5 replies
  • 0 likes

iPod has to login when i play offline

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

Newbie

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

MaryS

Roadie

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Playlist sorting options

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android phone all the songs I had in my playlist were in the...

Newbie

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android p...

1242133733

Newbie

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

I can't log in to Spotify!

I've try to do everything to log in nothing is working, I need this for work to night need help now,

Newbie

I've try to do everything to log in nothing is working, I need this for work to night need help now,

mapuya19

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes