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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

  • 37166 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
  • 1305 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

  • 299149 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

  • 125835 Views
  • 19 replies
  • 38 likes

My menu has changed.

Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the bottom of the screen horizontally. Also, when I cl...

Casual Listener

Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the...

user-removed

Not applicable

2223 Views

16 replies

2 likes

  • 2223 Views
  • 16 replies
  • 2 likes

Solved!! Friend feed on iphone?

I did a quick search and didn't find anything--I hope this hasn't been answerd a million times.... So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP. However, on my iphone 6 I am unable to locate anyone who i...

Casual Listener

I did a quick search and didn't find anything--I hope this hasn't been answerd a million times....   So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP...

MattSuda

Spotify Star

13272 Views

3 replies

4 likes

  • 13272 Views
  • 3 replies
  • 4 likes

Solved!! Interface buggy

Some days ago the interface changed and seems buggy. This was before the 22 March update.I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downloading the songs again, the interface changed again. T...

Regular

Some days ago the interface changed and seems buggy. This was before the 22 March update. I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downlo...

MattSuda

Spotify Star

2051 Views

7 replies

0 likes

  • 2051 Views
  • 7 replies
  • 0 likes

Chromecast Audio broken in new apps?

Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working. I have tried on 2 iPads and my iPhone. I get the dooing noise but the streaming never starts. Meanwhile, Pandora from there devices works as expect...

Newbie

Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working.  I have tried on 2 iPads and my iPhone.  I get the dooing noise but the streaming neve...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Playlists are gone, music won't play properly

Hello,I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playing in the middle of any song. The pause button is shown...

Casual Listener

Hello, I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playi...

Mllow

Casual Listener

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

Solved!! Can't play the song I want

So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't even play the song I want through online, I need to...

Newbie

So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't ...

mapuya19

Community Legend

1492 Views

1 replies

0 likes

  • 1492 Views
  • 1 replies
  • 0 likes

Volume bar missing

Anyone else having this isssue?

Casual Listener

Anyone else having this isssue?

Elo55

Newbie

9890 Views

8 replies

2 likes

  • 9890 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stops and Jump While Moving IOS

Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's really annoying to have this issue. It's the same for...

Casual Listener

Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's re...

mapuya19

Community Legend

20007 Views

7 replies

0 likes

Spotify stops
  • 20007 Views
  • 7 replies
  • 0 likes

Search bug.

When i try to search a Chinese song then it gives me error message which is in the screenshot.

Regular

When i try to search a Chinese song then it gives me error message which is in the screenshot.

Brendan_Wang

Regular

946 Views

4 replies

0 likes

  • 946 Views
  • 4 replies
  • 0 likes

Sound stops in offline modus

I have a simulair problem. In the offline modus, everytime i play a song, the sound stops, but the seconde of the song keep going (it still plays, but without sound). I already reinstalled the app, still the same result.

Casual Listener

I have a simulair problem. In the offline modus, everytime i play a song, the sound stops, but the seconde of the song keep going (it still plays, but without sound). I already reinstalled the app, s...

724 Views

0 replies

0 likes

Offline listening
  • 724 Views
  • 0 replies
  • 0 likes

Solved!! Error occurred message

I have an iPhone 6 the past few weeks i have not been able to download any new music or listen to the radio. I am a Spotify premium member. Everything I try to do gives me an "error occurred" and a Try again option but no matter how many times you do...

Regular

I have an iPhone 6 the past few weeks i have not been able to download any new music or listen to the radio. I am a Spotify premium member. Everything I try to do gives me an "error occurred" and a T...

Nico

Community Legend

1519 Views

9 replies

0 likes

  • 1519 Views
  • 9 replies
  • 0 likes

Playlist not downloading on iPhone

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the songs arent downloaded, so i clicked the 'Avalible...

Regular

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the...

Swanny

Community Legend

1609 Views

9 replies

0 likes

  • 1609 Views
  • 9 replies
  • 0 likes

Can't login t app from iPhone 5S

i had spotify on my old android and never had any problemsDownloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account with this email address'.How do I log in and access my...

Casual Listener

i had spotify on my old android and never had any problems Downloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account w...

mapuya19

Community Legend

954 Views

5 replies

0 likes

  • 954 Views
  • 5 replies
  • 0 likes

How to delete saved/offline songs without a playlist?

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albums, just simply wanted to have them available when ...

Casual Listener

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albu...

mapuya19

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Spotify still with restrictions on iPad Air 2

Dear all, I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, it says that I can only play tracks on Shuffle mode which I ...

Regular

Dear all,   I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, ...

Swanny

Community Legend

2110 Views

9 replies

0 likes

  • 2110 Views
  • 9 replies
  • 0 likes

Running never manage to detect tempo

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated app would solve the problem. Today I got 5.3.0 and...

Newbie

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated...

452 Views

0 replies

0 likes

iOS
Running with spotify
  • 452 Views
  • 0 replies
  • 0 likes

ogni volta che chiudo spotify si cancellano i brani salvati.

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tutto di nuovo. Uso un Iphone 6S e la versione di spotify...

Casual Listener

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tut...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Automatically downgraded from premium

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins. Can anyone help with this? or has it happened to ...

Newbie

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes