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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37171 Views

41 replies

10 likes

  • 37171 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125844 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cover

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

Newbie

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

385 Views

0 replies

0 likes

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can not log in

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the remove all devices and i removed spotify from my old ...

Newbie

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the re...

MaryS

Roadie

948 Views

6 replies

0 likes

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  • 6 replies
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Notifications not working for playlist updates

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setting enabled to send me a push notification whenever a pla...

Regular

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setti...

536 Views

0 replies

0 likes

Notifications
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Album Artwork screwed up on iPhone App

Hi Everyone, I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account. When I use Spotify through my Macbook Pro there are no issues... however when I use my iPhone, songs either have the in...

Visitor

Hi Everyone,  I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account.  When I use Spotify through my Macbook Pro there are no...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
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'Available Offline' toggle won't download music

Hi all, I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been happening - the download icons don't appear next to tracks and...

Visitor

Hi all,   I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been ha...

506 Views

0 replies

0 likes

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Solved!! Playlist Gone

Hi, my playlists no longer appear. I am a paying member. How can I get them back?

Casual Listener

Hi, my playlists no longer appear. I am a  paying member.  How can I get them back?

amdigital

Casual Listener

861 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! All my playlists are gone.

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlists it's empty. Anyone know how to fix this? I have a pr...

Casual Listener

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlist...

amdigital

Casual Listener

1745 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Spotify won't play on my iPhone

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't work? My playlists are also disappearing until I ad...

Newbie

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't ...

MattSuda

Spotify Star

519 Views

2 replies

0 likes

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Sonos connection

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

Casual Listener

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

schmidig

Newbie

1365 Views

10 replies

0 likes

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  • 10 replies
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Solved!! search an error occured

Hello, I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing. I also tried:Logging off, removing app, installing again.Rebooting device ...

Casual Listener

Hello,   I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing.   I als...

Swanny

Community Legend

7009 Views

5 replies

0 likes

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  • 5 replies
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iPod has to login when i play offline

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

Newbie

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

MaryS

Roadie

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
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Solved!! Playlist sorting options

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android phone all the songs I had in my playlist were in the...

Newbie

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android p...

1242133733

Newbie

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
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I can't log in to Spotify!

I've try to do everything to log in nothing is working, I need this for work to night need help now,

Newbie

I've try to do everything to log in nothing is working, I need this for work to night need help now,

mapuya19

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Menu changed from left to bottom

I had the new view all of a sudden and I liked it much.It's hard to push the buttons on the left corner on an iPhone 6S plus.But the equalizer didn't work, even if I reinstalled it.At same time I opened Spotify on my iPhone 6 and had the old view.Aft...

Casual Listener

I had the new view all of a sudden and I liked it much. It's hard to push the buttons on the left corner on an iPhone 6S plus. But the equalizer didn't work, even if I reinstalled it. At same ti...

lolastian

Casual Listener

1888 Views

2 replies

1 likes

  • 1888 Views
  • 2 replies
  • 1 likes

App download problem

I cant download the whole app to my iphone 6 at the moment. I have enough space and just bought premium... I deleted the app few days a go because I had log in problems but now I cant get it back...

Newbie

I cant download the whole app to my iphone 6 at the moment. I have enough space and just bought premium... I deleted the app few days a go because I had log in problems but now I cant get it back...

Swanny

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Is there anyway to download Spotify version 1.8.5 for iOS 6

I'm a current Spotify user and I was wondering is there anyway possible to download the old version of this app so it can be compatible with my iPod touch 4th gen.

Newbie

I'm a current Spotify user and I was wondering is there anyway possible to download the old version of this app so it can be compatible with my iPod touch 4th gen.

Mbirdlet

Regular

16200 Views

12 replies

0 likes

Spotify 1.8.5 iOS 6
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Can't find user when I want to send a playlist

Hi!I want to send a playlist to a friend but he doesn't show up in the list when I search for him. I do follow him so he should show up. What could be the problem?

Newbie

Hi! I want to send a playlist to a friend but he doesn't show up in the list when I search for him. I do follow him so he should show up. What could be the problem?

MaryS

Roadie

472 Views

1 replies

0 likes

Playlist iOS
  • 472 Views
  • 1 replies
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How to get local file music to download on your iPhone

I recently got spotify and have mostly only added music that I downloaded off of youtube and added in to spotify using local files. I have 2 songs in the playlist that I found on spotify, and those 2 songs downloaded fine after turning the offline pl...

Newbie

I recently got spotify and have mostly only added music that I downloaded off of youtube and added in to spotify using local files. I have 2 songs in the playlist that I found on spotify, and those 2...

user-removed

Not applicable

663 Views

1 replies

0 likes

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  • 1 replies
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Headphones that control Spotify iphone

Some of my headphones with controls do not seem to support Spotify advance track function with my iphone 6s. Anyone have any suggestions?

Casual Listener

Some of my headphones with controls do not seem to support Spotify advance track function with my iphone 6s.  Anyone have any suggestions?

bluesman78

Casual Listener

553 Views

2 replies

0 likes

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  • 2 replies
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Spotify connect is missing in latest IOS update

I can't change device on my iPhone 6s after this last update, there is no button for it below the playbutton or anywhere else btw.But on my computers I can change to what ever I want. http://imgur.com/wVmWjlZhttp://imgur.com/wk7DKr2

Newbie

I can't change device on my iPhone 6s after this last update, there is no button for it below the playbutton or anywhere else btw. But on my computers I can change to what ever I want.   http...

dfitzgibbon-1

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes