Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

242602 Views

56 replies

13 likes

  • 242602 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160483 Views

507 replies

108 likes

  • 160483 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108835 Views

19 replies

38 likes

  • 108835 Views
  • 19 replies
  • 38 likes

Offline button doesn't appear

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists.

Newbie

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists. 

jean3601

Community Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Cannot Listen To Local Files And Playlists On My iPod Touch

I would like to listen to my Local Files and my playlists that I created on the Spotify app. No Local Files are showing up on the iPod Touch. Instead, it says this: Local files is currently empty Install Spotify on your computer to add and play songs...

Visitor

I would like to listen to my Local Files and my playlists that I created on the Spotify app.   No Local Files are showing up on the iPod Touch.    Instead, it says this:   L...

user-removed

Not applicable

404 Views

2 replies

0 likes

  • 404 Views
  • 2 replies
  • 0 likes

My iPhone Won't Connect To My Mac Spotify

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please help!

Newbie

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Iphone app (iphone 6S ios 9.1) camera kills Spotify

Hi, Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug??

Casual Listener

Hi,    Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug?? 

jean3601

Community Legend

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
  • 0 likes

PREMIUM USER - NOW NOT THE CASE SINCE CONTRACT UPGRADE

Ok, hope you can help (awaiting spotify response) Me and my Wife have SPOTIFY PREMIUM and have done for ages now and been paying the monthly amount, no issues. We upgraded last Friday to new handsets and have since gone to use SPOTIFY again and now n...

Newbie

Ok, hope you can help (awaiting spotify response)   Me and my Wife have SPOTIFY PREMIUM and have done for ages now and been paying the monthly amount, no issues. We upgraded last Friday to new...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Imported playlist stuck waiting to download?

Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren't downloaded from a trusted, verified source, you w...

Casual Listener

Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren'...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Randomly pausing

I'm wondering if anyone can help me.Everytime I put my phone (iPhone 6) in my pocket whilst Spotify is playing (through headphones) it randomly pauses and skips. It's so annoying, my phone is locked when it happens so I can't think of what it can be....

Newbie

I'm wondering if anyone can help me. Everytime I put my phone (iPhone 6) in my pocket whilst Spotify is playing (through headphones) it randomly pauses and skips. It's so annoying, my phone is locke...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Family member can't download spotify to her iPhone abroad

Hi, I just got a family subscription yesterday and sent login credentials to a family, who is abroad for a few weeks. She has her birthday today, so its a birthday gift. However she couldn't download it for her iPhone, she got a message saying someth...

Casual Listener

Hi,   I just got a family subscription yesterday and sent login credentials to a family, who is abroad for a few weeks. She has her birthday today, so its a birthday gift. However she couldn't...

199 Views

0 replies

0 likes

  • 199 Views
  • 0 replies
  • 0 likes

Solved!! Unable to login

I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website.

Casual Listener

I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website. 

Nico

Community Legend

857 Views

5 replies

0 likes

  • 857 Views
  • 5 replies
  • 0 likes

unable to add songs to existing playlists

Hi all,since a couple of weeks, I am having troubles adding songs to my existing playlists (on ios). This is very annoying!!Solution anyone?thanks,D

Newbie

Hi all, since a couple of weeks, I am having troubles adding songs to my existing playlists (on ios). This is very annoying!! Solution anyone? thanks, D

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

Spotify offline even when connected to wifi

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per website help.

Casual Listener

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per we...

jarppii_

Casual Listener

460 Views

3 replies

0 likes

  • 460 Views
  • 3 replies
  • 0 likes

Spotify wird von meinem Golf 7 nicht erkannt

Nabend zusammen, könnt ihr mir erklären, warum jede App bei meinem Golf 7 erkannt wird, nur jeden mal bekomme ich bei Spotify die Meldung, dass keine Verbindung möglich ist? Nur, wenn ich kurz vorher selber über Spotify Musik gehört habe, dann geht e...

Newbie

Nabend zusammen,   könnt ihr mir erklären, warum jede App bei meinem Golf 7 erkannt wird, nur jeden mal bekomme ich bei Spotify die Meldung, dass keine Verbindung möglich ist? Nur, wenn ich ku...

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

I can't login to spotify with facebook

Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this stage and I can't pass this screen. I tired to rein...

Newbie

Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this ...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Problems with song quality exclusively on my Account

Hello, recently i am having a disturbing problem with my account. The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several times but it doesnt seem to work. I have tried other 3 acc...

Newbie

Hello, recently i am having a disturbing problem with my account.  The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several t...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Ihave forgot the password to my account and the email address i registrated does not exist any more

hiI have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to me on my current email adress, Stinaaune@gmail.com?

Casual Listener

hi I have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to m...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Missing albums

Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I used to be able to play and enjoy them all both in...

Newbie

Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Remove Spotify Connect Devices

Hi I have a spotify connect speaker device at both Home and Work, i have found out that i can control the speaker at work even when im not on the same wifi due to it being conencted to the internet. Is there anyway to prevent his speaker coming up in...

Newbie

Hi   I have a spotify connect speaker device at both Home and Work, i have found out that i can control the speaker at work even when im not on the same wifi due to it being conencted to the i...

TheCokebear

Newbie

960 Views

2 replies

0 likes

  • 960 Views
  • 2 replies
  • 0 likes

Solved!! 30-day free trial

I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I for some reason don't want to continue it, and I can...

Casual Listener

I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I f...

Cody0513

Casual Listener

592 Views

3 replies

0 likes

  • 592 Views
  • 3 replies
  • 0 likes

Songs imported from iTunes skipping

Hey guys,I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my phone it skips all the iTunes tracks. The cover art co...

Newbie

Hey guys, I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my...

dewmanchewy

Newbie

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

browse not showing in iphone (ios 9.1) replaced by "moments" and "now"

Hey there- I am new to Spotify.... I'm a Rdio transplant and late to the game, I know. I just download a premium account through a family plan. Only problem is... on my iphone app "browse" isn't an option in the left menu. Mine menu reads: search, no...

Newbie

Hey there-   I am new to Spotify.... I'm a Rdio transplant and late to the game, I know.   I just download a premium account through a family plan. Only problem is... on my iphone ...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes