Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246294 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131422 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456032 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309859 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I've been waiting for the podcast update for Spotify, and haven't seen it anywhere on my dashboard so I figured it was a gradual rollout. But the Running update is now available on my app. Is anybody else missing the "Shows" update? I'm on an iPho...
So I've been waiting for the podcast update for Spotify, and haven't seen it anywhere on my dashboard so I figured it was a gradual rollout. But the Running update is now available on my app. Is anyb...
Not applicable
8654 Views
32 replies
1 likes
Hi I noticed that this app ver. Has a glitch it doesn't download the music for offline use. I tied resetting the settings and doesn't download no music. I have the student premium.
Hi I noticed that this app ver. Has a glitch it doesn't download the music for offline use. I tied resetting the settings and doesn't download no music. I have the student premium.
Gig Goer
1152 Views
1 replies
2 likes
I've been looking through posts similat to the problems I've been having, but they all mentiom ios 8. I currently have ios 9.3 on an iPhone 6, and my music has been crashing sporadically lately. Usually every 20 or 30 minutes to an hour the app will ...
I've been looking through posts similat to the problems I've been having, but they all mentiom ios 8. I currently have ios 9.3 on an iPhone 6, and my music has been crashing sporadically lately. Usua...
Community Legend
623 Views
1 replies
0 likes
I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that all the songs disappeared in my local files playlis...
I updated to the latest version, and was playing around and pressed that button that said "Available Offline" at the top of the local files playlist on your iPhone, then switched it back. After that ...
Newbie
39196 Views
66 replies
8 likes
Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of Spotify) makes everything crash. I've restarted my...
Whenever I try to open the Spotify app on my phone, it keeps crashing to the startup screen with the Apple logo. I've never had a problem in the past, but for some reason (probably the new version of...
Casual Listener
3735 Views
10 replies
0 likes
I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signing in on my iphone but it said there was an error w...
I signed up with my facebook and use it regularly on my ps4 but last night it stop working and i thought it was a glitch so i left it. I tried again today but it still wasn't working so i tried signi...
Spotify Star
543 Views
1 replies
0 likes
Hi,I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them.Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn't play, they just appear (for example the song graveya...
Hi, I searched some songs on my iphone app (mostly covers or remixes) and I couldn't find them. Then I searched them in the web player and some would appear, but they weren't clickable, they wouldn...
Casual Listener
435 Views
2 replies
0 likes
HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? Typical bird question I'm sure but if the music playing ...
HI THERE My son has spotify premium on his iphone to listen to music, He had a B&W zepplin for his birthday and wants to listen to music through it via his iphone/spotify app. is this possible? T...
Roadie
468 Views
1 replies
0 likes
I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.
I've just signed my daughter to family member, her account is active but it's still showing my playlists, how does she make her own playlists?.
Spotify Star
592 Views
1 replies
0 likes
So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To save more, you'll need to remove some songs or albu...
So, I have an iPhone 5s and went to save a tune to My Music from my phone. Doing so gives me an error message stating: "All filled up. Epic collection, friend. There's no more room in Your Music. To ...
Newbie
2044 Views
6 replies
8 likes
I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I then thought I'd check out the offline features on ...
I did a quick scan and I couldn't see anyone with this problem so I hope I'm not being annoying and stating a problem that happens frequently, but basically I made a playlist with about 110 songs, I ...
Casual Listener
6432 Views
5 replies
0 likes
I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other way round.
I've made a playlist on my phone (iPhone 4) and I want to get it now on my computer. How do I do this? I see how I would get a computer playlist on my mobile but I can't see how I can do it the other...
Newbie
2983 Views
2 replies
0 likes
Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.
Selecting Party under Genres only sends me to playlists, no option for mood or beat syncing. I used to have it! Iphone 7 with latest ios and spotify updates.
Spotify Star
431 Views
1 replies
0 likes
Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. Only works when im online. It's really annoying as th...
Hey. When I put an album or playlist in offline mode on certain wifis, all songs are apparently downloaded super fast, but when i want to listen to these without wifi or cellular, it doesn't work. On...
Spotify Star
413 Views
1 replies
0 likes
Why the song played fast forward? Any idea? Is it because of my iphone setting?please help
Why the song played fast forward? Any idea? Is it because of my iphone setting?please help
Casual Listener
1213 Views
9 replies
0 likes
hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify. They show up on my ipad but they are greyed out, ...
hi, Ive looked at loads of threads and still can't fix my problem. I want to be able to listen to my local files from my macbook on my ipad so i have the correct local files to be availibl on spotify...
450 Views
0 replies
0 likes
Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como si no exitiesen. Me lo he desistalado y vuelto a i...
Hola, tengo Spotify premium desde hace mucho, y desde hace un tiempo no me aparecen ni las caratulas de los CD ni tampoco las letras, todo esto conectada al WIFI desde casa, y se quedan en negro como...
Spotify Star
2873 Views
1 replies
1 likes
Hi, I'm new to Spotify and want to know why there is an opsition "available offline" in artists, albums and songs and what is the difference. Where as Apple makes "available offline or online".
Hi, I'm new to Spotify and want to know why there is an opsition "available offline" in artists, albums and songs and what is the difference. Where as Apple makes "available offline or online".
Community Legend
482 Views
1 replies
0 likes
Hello, So I recently upgraded to premium (yesterday) for the offline feature. I downloaded a couple of my playlists, but when I go to offline mode, they don't play. I tried exiting the app, signing in and out, and even deleting and re installing the ...
Hello, So I recently upgraded to premium (yesterday) for the offline feature. I downloaded a couple of my playlists, but when I go to offline mode, they don't play. I tried exiti...
308 Views
0 replies
0 likes
I've been hearing a lot of feedback about the update for PC/Linux/Mac but I would like to know what you like or dislike about the spotify apple app.
I've been hearing a lot of feedback about the update for PC/Linux/Mac but I would like to know what you like or dislike about the spotify apple app.
Not applicable
3199 Views
12 replies
1 likes
