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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232492 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114089 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303913 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

  • 129645 Views
  • 19 replies
  • 38 likes

Playlist not downloading on iPhone

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the songs arent downloaded, so i clicked the 'Avalible...

Regular

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the...

Swanny

Community Legend

1663 Views

9 replies

0 likes

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  • 9 replies
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Can't login t app from iPhone 5S

i had spotify on my old android and never had any problemsDownloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account with this email address'.How do I log in and access my...

Casual Listener

i had spotify on my old android and never had any problems Downloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account w...

mapuya19

Community Legend

1002 Views

5 replies

0 likes

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  • 5 replies
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How to delete saved/offline songs without a playlist?

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albums, just simply wanted to have them available when ...

Casual Listener

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albu...

mapuya19

Community Legend

586 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify still with restrictions on iPad Air 2

Dear all, I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, it says that I can only play tracks on Shuffle mode which I ...

Regular

Dear all,   I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, ...

Swanny

Community Legend

2162 Views

9 replies

0 likes

  • 2162 Views
  • 9 replies
  • 0 likes

Running never manage to detect tempo

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated app would solve the problem. Today I got 5.3.0 and...

Newbie

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated...

465 Views

0 replies

0 likes

iOS
Running with spotify
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ogni volta che chiudo spotify si cancellano i brani salvati.

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tutto di nuovo. Uso un Iphone 6S e la versione di spotify...

Casual Listener

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tut...

538 Views

0 replies

0 likes

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Automatically downgraded from premium

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins. Can anyone help with this? or has it happened to ...

Newbie

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins...

346 Views

0 replies

0 likes

  • 346 Views
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Cover

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

Newbie

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

400 Views

0 replies

0 likes

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can not log in

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the remove all devices and i removed spotify from my old ...

Newbie

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the re...

MaryS

Roadie

994 Views

6 replies

0 likes

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  • 6 replies
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Notifications not working for playlist updates

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setting enabled to send me a push notification whenever a pla...

Regular

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setti...

547 Views

0 replies

0 likes

Notifications
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Album Artwork screwed up on iPhone App

Hi Everyone, I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account. When I use Spotify through my Macbook Pro there are no issues... however when I use my iPhone, songs either have the in...

Visitor

Hi Everyone,  I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account.  When I use Spotify through my Macbook Pro there are no...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
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'Available Offline' toggle won't download music

Hi all, I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been happening - the download icons don't appear next to tracks and...

Visitor

Hi all,   I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been ha...

527 Views

0 replies

0 likes

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Solved!! Playlist Gone

Hi, my playlists no longer appear. I am a paying member. How can I get them back?

Casual Listener

Hi, my playlists no longer appear. I am a  paying member.  How can I get them back?

amdigital

Casual Listener

901 Views

7 replies

0 likes

  • 901 Views
  • 7 replies
  • 0 likes

Solved!! All my playlists are gone.

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlists it's empty. Anyone know how to fix this? I have a pr...

Casual Listener

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlist...

amdigital

Casual Listener

1837 Views

11 replies

0 likes

  • 1837 Views
  • 11 replies
  • 0 likes

Spotify won't play on my iPhone

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't work? My playlists are also disappearing until I ad...

Newbie

Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't ...

MattSuda

Spotify Star

533 Views

2 replies

0 likes

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  • 2 replies
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Sonos connection

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

Casual Listener

When I play music with the sonos system, after a minute the connection with Spotify is lost and the system jumps to a new song. It's irritating. How can I solve this?

schmidig

Newbie

1455 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Solved!! search an error occured

Hello, I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing. I also tried:Logging off, removing app, installing again.Rebooting device ...

Casual Listener

Hello,   I have an Ipad air and all of sudden spotify tells me "an error occured" when i try to search or browse. Radio works and my music works also. Trying again does nothing.   I als...

Swanny

Community Legend

7173 Views

5 replies

0 likes

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  • 5 replies
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iPod has to login when i play offline

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

Newbie

When i login to play offline in my car all works and lately i have to relogin a few times a day using fb login. Often this failes. I can't login then so no music. Any one else has this?

MaryS

Roadie

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Playlist sorting options

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android phone all the songs I had in my playlist were in the...

Newbie

Hi guys I was just wondering I've recently switched from an Android device (HTC One M8) to an IOS device (iPhone SE) and I downloaded Spotify and noticed something weird on my iPhone. On my Android p...

1242133733

Newbie

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

I can't log in to Spotify!

I've try to do everything to log in nothing is working, I need this for work to night need help now,

Newbie

I've try to do everything to log in nothing is working, I need this for work to night need help now,

mapuya19

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes