Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have both a new iPod Touch running 9.3, and iPhone 6 running 9.3. I have 14 songs in my local files on my desktop running version 1.0.25.127.g58007b4c. However, my local songs are only syncing to my iPod Touch, not by iPhone. Everything is coming t...
Casual Listener
I have both a new iPod Touch running 9.3, and iPhone 6 running 9.3. I have 14 songs in my local files on my desktop running version 1.0.25.127.g58007b4c. However, my local songs are onl...
288 Views
0 replies
0 likes
Hi folks. Bit of help if you can. I'm unable to save certain songs/albums to play in offline mode on my iPhone 6s. I've over 80gb of space and I'm using wifi. It may download partial songs but not the full album with the rest marked 'waiting to downl...
Newbie
Hi folks. Bit of help if you can. I'm unable to save certain songs/albums to play in offline mode on my iPhone 6s. I've over 80gb of space and I'm using wifi. It may download partial songs but not th...
Swanny
Community Legend
384 Views
1 replies
0 likes
I'm trying to connect my iPod Touch spotify app to the app on my laptop. When I play music on my Android phone or iPad, the "now playing" shows up on my laptop with no trouble at all. However, my iPod won't seem to show up for anything. I've tried re...
Regular
I'm trying to connect my iPod Touch spotify app to the app on my laptop. When I play music on my Android phone or iPad, the "now playing" shows up on my laptop with no trouble at all. How...
theanniemarie
Regular
1973 Views
6 replies
0 likes
My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there. I have read two other posts I found regarding the Word feature roll-outs and server-based update...
Newbie
My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there. I have read two other posts I found ...
willray411
Newbie
965 Views
2 replies
0 likes
I installed the app yesterday and I'm unable to login. I reset my password thinking maybe I was having a blonde moment on what it was. I've tried logging in with my username and email.... no luck. I can login on my pc and other mobile devices with th...
Newbie
I installed the app yesterday and I'm unable to login. I reset my password thinking maybe I was having a blonde moment on what it was. I've tried logging in with my username and email.......
263 Views
0 replies
0 likes
can't log in because I'm getting a message that says "you have already created an account with this email address"
Newbie
can't log in because I'm getting a message that says "you have already created an account with this email address"
340 Views
0 replies
0 likes
Hi all- Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has no depth of sound. In order to hear anything, I have to turn ...
Newbie
Hi all- Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has n...
566 Views
0 replies
1 likes
I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and the latest version of spotify app from March 2016 (5.1.0.10...
Casual Listener
I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and...
mah2059
Casual Listener
436 Views
1 replies
0 likes
I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline mode except for the local files i.e the songs that...
Newbie
I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline...
237 Views
0 replies
0 likes
Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's the link: https://play.spotify.com/track/3MAWd9n76UhXObJBsv4hFB anyway...
Casual Listener
Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's t...
Hotblack
Gig Goer
338 Views
1 replies
0 likes
I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make sure I navigate to playback -> settings and ensure offline mode is...
Casual Listener
I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make ...
lealbruce
Music Fan
14932 Views
4 replies
0 likes
Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please thank you heapshelp
Casual Listener
Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please 😞 thank you heapshelp
rjbeath
Newbie
552 Views
3 replies
0 likes
I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?
Newbie
I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?
241 Views
0 replies
0 likes
Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at the top "downloading" but just shows 0 out of 25...I have a...
Casual Listener
Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at...
jamiemp54
Casual Listener
364 Views
1 replies
0 likes
I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.
Music Fan
I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.
Analbatross
Casual Listener
1106 Views
2 replies
0 likes
I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so why doesn't it connect to the radio which is on my ...
Casual Listener
I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so...
Snowsride
Casual Listener
1570 Views
2 replies
0 likes
My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium-account for several years). I have logged in and out and I h...
Casual Listener
My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium...
OviiiOne
Community Legend
11132 Views
12 replies
0 likes
Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the rest of the A's, and everything that begins with the w...
Visitor
Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the res...
user-removed
Not applicable
1515 Views
9 replies
0 likes
I do not know if it's just here to talk about this problem, anything I'm sorry.Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's computer can not handle the transfer range that spotify...
Newbie
I do not know if it's just here to talk about this problem, anything I'm sorry. Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's co...
751 Views
0 replies
0 likes
I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has changed, with the currently playing song element now different to a few days a...
Gig Goer
I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has change...
Hotblack
Gig Goer
1095 Views
8 replies
0 likes