[iOS][Other] Serious issue with stopping playback

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[iOS][Other] Serious issue with stopping playback

woutervogel
Newbie

Dear Spotify,

 

I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well.

 

When playing music through headphones or AirPlay, it should automatically stop when either unplugging the headphones or losing connection with AirPlay. This works for Apple Music, but not for Spotify (at least not the current version, I think it worked before). When the volume of the phone is set very low, you do not notice Spotify is still playing in your pocket. If this happens outside of your home, e.g. no WiFi, Spotify will continue to play all day and consume your 4G data bundle. This typically occurs when unplugging the headphones after traveling somewhere, or when leaving your home AirPlay zone when leaving for work.

 

I have now already lost 3Gb+ twice, thus depleting my complete bundle twice, and bringing high costs of extra data for the rest of the month. please repair the standard functionality of automatically stopping playback.

 

Thanks,

Wouter

 

 

1 Reply

Re: [iOS][Other] Serious issue with stopping playback

Swanny
Community Legend
Hi Wouter, I'm pretty sure the unplugging of your headphones to stop media playback should still be working. I'm fairly sure it's an iOS feature that any media playback should stop straight away.

Have you simply tried uninstalling and reinstalling the app, or restarting your device?

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