Spotify not playing next song on iOS for any playlist or album on lock screen

[hahern]

I am on version 5.1.0.1019 of Spotify on iOS version 9.2.1. I signed up for Spotiy premium just last Sunday and having searched through the community I can see I am not the first person to have this issue.

Albums/playlists nothing play the next song unless I have spotify open on an unlocked screen.

if the screen is on lock or I move to another app I have to go out and press next every time.

I have tried all the recommended actions, logging out & back in. Deleting the app & reloading from the app store but no good.

An issue that has been a problem for users for about 5 years and spotify still cannot sort this?

Would appreciate some productive advice from a support team member or somebody who definitively resolved this problem.

[Bittencourt]

Hi @hahern,

unless someone else have a better sugestion, there's a workaround for this: 

Some other app may have locked ownership of background audio. So go through the running apps list and kill anything that might play audio (or just kill em all). Then relaunch spotify and see if it works. 

[hahern]

Hi @Bittencourt. Unfortunately no good. I had everything killed anyway and even have spotify open now on an unlocked screen and the next song did not play.