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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30449 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95019 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293768 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123718 Views

19 replies

38 likes

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APP CRASHING MULTIPLE TIMES

The app would not open for me at all today. I tried restarting my phone, restarting the app, everything and everytime it would open with the logo screen for a few seconds then close out back to the homescreen. I tried at least 20 times. If I'm paying...

Casual Listener

The app would not open for me at all today. I tried restarting my phone, restarting the app, everything and everytime it would open with the logo screen for a few seconds then close out back to the h...

jlz19

Casual Listener

516 Views

2 replies

0 likes

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[Desktop][Your Music] Ability to make "Your Music" available offline on desktop client

I am using Spotify Premium on both on my desktop (Win7) and iPhone 6. When I save or delete albums on my Your Music on the dektop client (note that it is not off-line, everything is online), the changes are not reflected on the iPhone client. I canno...

Casual Listener

I am using Spotify Premium on both on my desktop (Win7) and iPhone 6.  When I save or delete albums on my Your Music on the dektop client (note that it is not off-line, everything is o...

341 Views

0 replies

0 likes

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Re: Beta testing Spotify

2014.11.07 Applications for the Spotify for iOS beta are now open For more info and to apply look to your right and find the header called "Beta test Spotify for iOS".This is a copy of this original post.

Spotify Legend

2014.11.07 Applications for the Spotify for iOS beta are now open For more info and to apply look to your right and find the header called "Beta test Spotify for iOS". This is a copy of this ...

nschwend76

Regular

24656 Views

127 replies

3 likes

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  • 127 replies
  • 3 likes

i cant sync music offline

It won't work, its taking like 30 minutes to download one song offlineits an iphone 6s+ on latest iosany tips? tried wifi and 4g....

Newbie

It won't work, its taking like 30 minutes to download one song offline its an iphone 6s+ on latest ios any tips? tried wifi and 4g....

ufkknt

Newbie

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Free trial

If i currently have a 30day free trial, and i subscribe on the premium, will the remaining days of the free trial add to the monthly premium?

Newbie

If i currently have a 30day free trial, and i subscribe on the premium, will the remaining days of the free trial add to the monthly premium?

driveflanger

Community Legend

417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Update to version 5.0.0.992 breaks Spotify

Today, I updated my iPad Spotify app to version 5.0.0.992. This version is broken!Every time that I play a song, it plays for a minute or so, then the app crashes. By "crashes", I mean that it disappears from the task list. I have to relaunch Spotify...

Visitor

Today, I updated my iPad Spotify app to version 5.0.0.992. This version is broken! Every time that I play a song, it plays for a minute or so, then the app crashes. By "crashes", I mean that it...

user-removed

Not applicable

1456 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

How can I delete songs?

Hi there. I'm using Spotify Premium, saving songs in my iPhone. I still want to have the songs as favorites but i want to delete the physical files due to space.Can you help me?Thanks.

Casual Listener

Hi there. I'm using Spotify Premium, saving songs in my iPhone. I still want to have the songs as favorites but i want to delete the physical files due to space. Can you help me? Thanks.

Bittencourt

Spotify Star

815 Views

4 replies

0 likes

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  • 4 replies
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Spotify is not downloading

I have a premium account and its not downloading songs

Newbie

I have a premium account and its not downloading songs

Nico

Community Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
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Solved!! Can't sync local files to device

Hi, I am using an iPhone 5S currently and I'm trying to sync songs that I've downloaded from the internet and that I've added to a playlist on Spotify to my device. My computer and phone are on the same wifi, but it is not syncing. I can even control...

Regular

Hi, I am using an iPhone 5S currently and I'm trying to sync songs that I've downloaded from the internet and that I've added to a playlist on Spotify to my device. My computer and phone are on the s...

hugorubin

Newbie

8875 Views

15 replies

0 likes

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  • 15 replies
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Song that doesnt appear

Hi! I have been having trouble because I wanted to download a song but it did not appesred to me but to my friends yes...

Newbie

Hi! I have been having trouble because I wanted to download a song but it did not appesred to me but to my friends yes...

661 Views

0 replies

0 likes

appear
doesnt
  • 661 Views
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Spotify is acting up

I was on my iPod yesterday and I saw that Spotify was updating so I let it. Two hours later it was still at the same spot so I tried stopping the update and restarting it. It didn't work. Now I have the square for Spotify on my iPod and no way of get...

Casual Listener

I was on my iPod yesterday and I saw that Spotify was updating so I let it. Two hours later it was still at the same spot so I tried stopping the update and restarting it. It didn't work. Now I have ...

Riah_M

Casual Listener

1441 Views

4 replies

0 likes

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  • 4 replies
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Spotify is messing up

Every time I listen to a song, it stops at exactly 10 seconds. I try to play it from the beginning, logging out of it, and everything, but it still does it. I can't enjoy a simple song anymore without this happening and everything is updated. It's ne...

Casual Listener

Every time I listen to a song, it stops at exactly 10 seconds. I try to play it from the beginning, logging out of it, and everything, but it still does it. I can't enjoy a simple song anymore withou...

775 Views

0 replies

0 likes

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How Do I Influence Recommended for You Playlist in Spotify Running?

It seems to play the same playlist over and over and over and it never changes. How can I influence what goes into this playlist so that it will change?

Casual Listener

It seems to play the same playlist over and over and over and it never changes. How can I influence what goes into this playlist so that it will change?

ltraughb

Regular

4172 Views

7 replies

5 likes

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  • 7 replies
  • 5 likes

Spotify crashes when loading app in wifi

Hello I can not use Spotify when on wifi it crashes every time I have to turn wifi off in order for it to work, I have tried reinstalling the app and no success I'm using an iPhone 6s Plus and on the latest iOS fw

Newbie

Hello I can not use Spotify when on wifi it crashes every time I have to turn wifi off in order for it to work, I have tried reinstalling the app and no success I'm using an iPhone 6s Plus and on the...

503 Views

0 replies

0 likes

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Icon Disappeared after update

My Spotify app icon disappeared on my iPhone after I updated. I try to download it from the App Store and when I click the install button, it spins for a second and install pops right back up. I can't find it to delete it and Can't install either. He...

Newbie

My Spotify app icon disappeared on my iPhone after I updated. I try to download it from the App Store and when I click the install button, it spins for a second and install pops right back up. I can'...

661 Views

0 replies

0 likes

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Solved!! Downloading spotify playlists for offline mode

Hello! I just became a premium member and wanted to download some playlists to immediately make use of the offline mode on my way to work tomorrow. But whenever I open any of the playlists in the charts or browse mode or whatever, the 'available offl...

Casual Listener

Hello!   I just became a premium member and wanted to download some playlists to immediately make use of the offline mode on my way to work tomorrow. But whenever I open any of the playlists i...

Nico

Community Legend

872 Views

3 replies

0 likes

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Download on old Mac

Hi! I have an ancient Mac, Mac OS 10.6.8.Recently spofity stopped working altogether, so I decidede to uninstall and install/download it again, but now it does not allow me to install as it says the version is not suitable for my mac.Where can I find...

Newbie

Hi!   I have an ancient Mac, Mac OS 10.6.8. Recently spofity stopped working altogether, so I decidede to uninstall and install/download it again, but now it does not allow me to install as i...

brazier1997

Regular

1864 Views

1 replies

0 likes

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  • 1 replies
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I can't download my local files

I want to download local files from my PC to my Iphone but I can't. I turn "Availible in offline" but the songs remain grey. I never had this issue. I recently swithced from android to Iphone 6s. I tried everything, reinstall, reboot, etc

Casual Listener

I want to download local files from my PC to my Iphone but I can't. I turn "Availible in offline" but the songs remain grey. I never had this issue. I recently swithced from android to Iphone 6s. I t...

teohalaguena

Newbie

837 Views

4 replies

0 likes

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  • 4 replies
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Gift Card

I Buyed The gift Card but when i was home and i type the code is doestn exist

Newbie

I Buyed The gift Card but when i was home and i type the code is doestn exist

OviiiOne

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

HELP syncing Local files to Iphone 6

Hi ! i clearly need some help syncing my local files from spotify on my PC to spotify on my iphone :< i can download songs alredy ON spotify to offline mode on my mobile but i cant for the life on me access my "local files" I added some local files t...

Newbie

  Hi ! i clearly need some help syncing my local files from spotify on my PC to spotify on my iphone :<     i can download songs alredy ON spotify to offline mode on my mobile b...

406 Views

0 replies

0 likes

  • 406 Views
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