Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242130 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124966 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451680 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307725 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says waiting to download. Does anyone have a solution to t...
So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says wa...
521 Views
0 replies
0 likes
Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my phone (although playlists do just fine)...? So I have say 900 songs...
Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my...
Newbie
3377 Views
6 replies
0 likes
Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausing. It plays fine when not connected to the chromec...
Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausi...
1069 Views
0 replies
0 likes
I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to sync just appears with no songs on the Ipod. When i...
I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to ...
Casual Listener
1758 Views
5 replies
0 likes
my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i did put it in available offline plz help, i need help...
my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i di...
339 Views
0 replies
0 likes
This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!
This is my second account that I made but I'm not getting the 7 day free trial. HOW DO I GET IT?!?!!?!!
Community Legend
823 Views
3 replies
0 likes
Hello,today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited Now it still not works, after restart and reinstall it. Please help me, btw I have a jailbroken device, is that the...
Hello, today I just bought Spotify-Premium with my iPhone, but after that it said "Supscription failed", but the money was just debited 😞 Now it still not works, after restart and reinstall it. Pl...
Community Legend
678 Views
1 replies
0 likes
Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??
Worked fine downloading playlists until a few days ago, the it just stopped.. I know i have space (own the 128GB iPhone 6s) and I'm trying to download over wifi. Help please??
752 Views
0 replies
0 likes
Hello,I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The music is downloaded as I have premium. Either the music...
Hello, I use an iPhone 6s and I utilize the following bluetooth devices simultaneously Headphones, Smartwatch (over bluetooth le), and a medical sensor. Occasionally music will randomly stop. The ...
477 Views
0 replies
0 likes
Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPad app does ... couldn't see anywhere on the Spotify www to contact...
Hi New to this forum. I've got Spotify working with my Chromecast Audio (Sonos for £28 - great!), but the iPhone app won't let me chose which devices or Groups to stream to ... the iPa...
Casual Listener
464 Views
1 replies
0 likes
Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.
Shuffle play is not automatic on my computer, so why is it on my phone? I might have to drop you even though I was considering Premium.
299 Views
0 replies
0 likes
Hi everyone, Problem:When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabetically, which leads to weird sorting like "The Beatles, The Radio D...
Hi everyone, Problem: When I go to see my saved albums and sort them by artist name, all bands beginning with "The" get sorted under "T". Within the "T" items, they get sorted alphabet...
259 Views
0 replies
0 likes
What was the bottom is now the top how do I switch it back?
What was the bottom is now the top how do I switch it back?
Newbie
6964 Views
6 replies
1 likes
Im temporarily using the free version of Spotify on my iPhone.When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone.I accept that I cannot use the online Spotify music in any other wa...
Im temporarily using the free version of Spotify on my iPhone. When I was trying to syng Local Files (mp3 from my WindowsPC), Im only able to play the songs using Shuffle on my iPhone. I accept tha...
Community Legend
521 Views
1 replies
0 likes
So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only switch songs from my iphone now (9.2.1) HELPP I don't ...
So since the latest update came out I am no longer able to use the controls from the console or steering wheel of my car to switch between tracks. Any idea why this might have occured? I can only swi...
Newbie
739 Views
1 replies
2 likes
How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?
How can I make Spotify play songs in the order listed and not shuffled/random order? Or is it impossible?
Spotify Star
676 Views
3 replies
0 likes
Hello!I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not working anymore.It s first time when I use spotify. I t...
Hello! I just putted 10 euros in my account, and now i want to activate Spotify Premium, but every time I want to buy it, says to put the code from the card i already used, and of course it s not wo...
Community Legend
344 Views
1 replies
0 likes
Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to sync them to my phone it just says "waiting to downl...
Hi. I cant download my local files on my phone. They are songs that doesnt exist on spotify so i bought them and downloaded them and i can play them without problem on my computer but when i try to s...
381 Views
0 replies
0 likes
Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.
Hi My ipod is visible on itunes but wont connect to spotify. I have ensured itunes is shutdown.
Newbie
1924 Views
8 replies
0 likes
So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even shows up on my iphone under my playlist but is grayed ...
So I tried syncing a song onto my iPhone and everything on the PC and iPhone is the latest version of spotify. THe problem is that, The local file works and plays on my PC in my playlist and even sho...
264 Views
0 replies
0 likes
