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Blocked App after trying to update

Blocked App after trying to update

Avatar of jenni3
Newbie
2016-03-07 09:36 PM

Can someone help me here? Im trying to update the app on my iPhone and it simply STOPPED WORKING THE APP!!!
Now I cant update the app or even delete it. Its blocked and I dont know what to do.

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Avatar of Jordi
Community Legend
2016-03-07 09:39 PM

Hi there and welcome to the community,

 

Could you try doing a force restart of your iPhone?

https://support.apple.com/en-us/HT201559

 

That will clear some cache settings and fix common issues. Then try to remove the app and install it from the app-store.

 

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