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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

244060 Views

56 replies

13 likes

  • 244060 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160778 Views

507 replies

108 likes

  • 160778 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109040 Views

19 replies

38 likes

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  • 19 replies
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All artists now show "0 songs" -- all my music is gone! :(

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem.I opened the all today and even continued my queue from last night, but when I clicked Artists I noticed everyone was listed as "0 songs". Clic...

Roadie

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem. I opened the all today and even continued my queue from last night, but when I clicked A...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Random Song Algorithm

Hi, This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating multiple times. After a day or two of listening to a radio you'r...

Newbie

Hi,   This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating mult...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
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Got new phone. Won't let me sign in

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

Newbie

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
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I paid for the premium college student discount

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says I'm using spotify free how do I fix this?

Newbie

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says ...

MattSuda

Spotify Star

392 Views

2 replies

0 likes

  • 392 Views
  • 2 replies
  • 0 likes

Wrong email address on my account

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I create...

Newbie

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account an...

MattSuda

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Activity feed not working and missing profiles page

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941 On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does but with, what seems, a 5-10 minute delay on showing my fri...

Newbie

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941   On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does...

966 Views

0 replies

0 likes

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  • 0 replies
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Unable to Sync all Saved Music

I have been using Spotify for probably over 2 years now and have finally got up to contract renewal period. Got myself a nice new 128gb Iphone 6S to fit all my music on via Spotify. All the music I have saved from Spotify itself and are not local fil...

Casual Listener

I have been using Spotify for probably over 2 years now and have finally got up to contract renewal period. Got myself a nice new 128gb Iphone 6S to fit all my music on via Spotify. All the music I h...

kevin_onstein

Music Fan

558 Views

3 replies

0 likes

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  • 3 replies
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Login failed

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

Newbie

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

kbrooksc

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Shows-Now feature still not showing

I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscriber?

Casual Listener

I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscribe...

markmacfan

Newbie

682 Views

3 replies

0 likes

  • 682 Views
  • 3 replies
  • 0 likes

Solved!! Artists with "The" Prefix in Name Sort Order in Album View

On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know if this is a "bug" or intended behavior. If the former, p...

Newbie

On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know i...

MattSuda

Spotify Star

1506 Views

1 replies

0 likes

Album view
  • 1506 Views
  • 1 replies
  • 0 likes

How to get the old design?

Hi, I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify used to shows playlists because it would always show me new playlists...

Visitor

Hi,   I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify...

meahtenoha

Spotify

1081 Views

3 replies

0 likes

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  • 3 replies
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Waze stops Spotify

Hi,Since the iOS 9.0 update Spotify player is stopped after Waze spoke. When Wase is back silenced the Spotify music player don't restart to play.No problem occurs with Apple Music.First I play SpotifyThen I run WazeWaze spoke then Spotify stop and n...

Casual Listener

Hi, Since the iOS 9.0 update Spotify player is stopped after Waze spoke. When Wase is back silenced the Spotify music player don't restart to play. No problem occurs with Apple Music. First I pl...

Puuwik

Newbie

5191 Views

5 replies

1 likes

Spotify stops
Waze
  • 5191 Views
  • 5 replies
  • 1 likes

iPod touch 2g keeps trying to load Spotify after I log-in

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that after I log-in successfully I get a screen saying ...

Newbie

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that...

kerstimon

Newbie

1261 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Accidentally deleted songs from playlist

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing.Is there anyway to recover them? is there a history or something?Finally, is there anyway to protect a playlist from this happing again?

Newbie

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing. Is there anyway to recover them? is there a history or something? Finally, is there a...

MattSuda

Spotify Star

385 Views

1 replies

1 likes

  • 385 Views
  • 1 replies
  • 1 likes

iPhone app Running playlist turns shuffle on

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle, but it is frustrating to need to constantly turn ...

Newbie

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Listening to music offline

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc, i have 22GB free space on my phone. Any idea why ...

Newbie

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc...

706 Views

0 replies

0 likes

offline music
  • 706 Views
  • 0 replies
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spotify premium

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar

Newbie

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar  

MattSuda

Spotify Star

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Solved!! How to get Extreme streaming setting on Spotify app on iPhone 6 Plus

Hey guys, I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem... On my iPhone 6 Plus, under streaming quality in the settings of the spotify app, there's no high or extreme options available! Only Auto...

Casual Listener

Hey guys,   I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem...   On my iPhone 6 Plus, under streaming quality in the settings of the...

dantheman121

Casual Listener

1390 Views

1 replies

0 likes

  • 1390 Views
  • 1 replies
  • 0 likes

Family account

How can i connect my doughters account with mine after upgrading to a family account?

Newbie

How can i connect my doughters account with mine after upgrading to a family account?

Sunworshipper

Casual Listener

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Connect not showing available devices (iOS/Windows)

Hi my connect just stopped working earlier tonight. I have an iPhone 6 and a Windows 10 PC. This is the first time Ive had this problem it worked early in the day and for many days and weeks before. I havent changed anything on either device. I reins...

Newbie

Hi my connect just stopped working earlier tonight. I have an iPhone 6 and a Windows 10 PC. This is the first time Ive had this problem it worked early in the day and for many days and weeks before. ...

StefDriver

Casual Listener

3798 Views

9 replies

1 likes

  • 3798 Views
  • 9 replies
  • 1 likes