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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242135 Views

27 replies

5 likes

  • 242135 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124975 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307726 Views

62 replies

16 likes

  • 307726 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132026 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

I can't connect to my account since I've moved

Help!I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.

Casual Listener

Help! I can't connect to my account since I've moved to Martinique. You can't use Spotify fee abroad for more than 14 days.. But I live here and I can't change my country cause I can't log in.

kbrooksc

Community Legend

574 Views

3 replies

0 likes

  • 574 Views
  • 3 replies
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All of my music disappeared!

Someone please help! All of my music is gone. Everything! I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely wiped except for the songs that I had just saved. I tried n...

Newbie

Someone please help! All of my music is gone. Everything!   I was listening to some new artists like normal and saved some new music, but when I went back to my songs everything was completely...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

songs will not sync

I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I tried to make a playlist of my local files , the playli...

Newbie

I am on the same wifi as my computer , my local files will not show up on my phone , my local files on my computer will play but once I go to look for them on my phone it says no local files . I trie...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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DATA usage even if wifi is ON

Hello community, I discover today that the app is using data when I'm on a wifi network, I really don't know why.Is it a bug from the app, or "normal" ? (The wifi asistance is off on my iphone 6, just to let you know) Thanks for your advice/opinion/s...

Regular

Hello community,   I discover today that the app is using data when I'm on a wifi network, I really don't know why. Is it a bug from the app, or "normal" ?  (The wifi asistance is off o...

vstomato

Regular

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
  • 0 likes

data roaming issue

Hey,I have this issue for like 3 months thanks to Telekom's incompetence: So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotify Premium.Spotify would have to use only its 2 GB however it k...

Newbie

Hey, I have this issue for like 3 months thanks to Telekom's incompetence:   So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotif...

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Artist not shoiwng up

Hello, I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist when i go into my music library. Thank you.

Newbie

Hello,    I am using the iphone 6 and Ipad air 2. Everytime I try to save an album to my library it does not show uo at all on either device/.It will save under albums but not the artist ...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
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Spotify constantly offline

I have a Spotify premium account.The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the offline mode was turned off and I had a connection ( do...

Newbie

I have a Spotify premium account. The app on my iPhone 5s suddenly stopped working (works on my other devices but still bugs). It says that I am offline allthe time. I checked the setting and the of...

471 Views

0 replies

0 likes

  • 471 Views
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Spotify keeps crashing out on my iphone 6 plus

Spotify crashes on my iphone everytime i use itIt starts playing a song then just disappears (please dont say "is it someone else playing on a different device" -I have had that question asked too many times)I have had this problem for ages can someo...

Casual Listener

Spotify crashes on my iphone everytime i use it It starts playing a song then just disappears (please dont say "is it someone else playing on a different device"  -I have had that question aske...

419 Views

0 replies

0 likes

  • 419 Views
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Premium

Am I able to get the $9.99/month deal with a iTunes card?

Newbie

Am I able to get the $9.99/month deal with a iTunes card?

kbrooksc

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Troubles With My Family Subscription

I buy a family subscription today and i add another devices with the e-mail invitation system, so ... i cant use my account on my iPhone 5S, i logged and my account still in Free and if i logged in a PC, my account gets the premium ...

Casual Listener

I buy a family subscription today and i add another devices with the e-mail invitation system, so ... i cant use my account on my iPhone 5S, i logged and my account still in Free and if i logged in a...

kbrooksc

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

[iOS][Running] Spotify/Runkeeper/Apple Watch Glitch

Please fix this glitch: Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper. I can activate Spotify with Runkeeper from my iPhone only. Thanks in advance.

Newbie

Please fix this glitch:  Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper.  I can activate Spotify with Runkeeper from my iPhone only. &nb...

895 Views

0 replies

1 likes

iOS
Running
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  • 1 likes

Local files playing on laptop but not iPhone/not synchronizing!

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played cause it hasn't been synched. I'm so goddamn tired of...

Regular

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played ca...

katrinascarlett

Regular

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
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OCD - Play/Pause button not properly centred

While using both the iOS App as well as the Destop App, I noticed that the play/pause button wasn't properly centred in it's circle, I felt like there was more space on the right, so I took a measuring tape to be sure, and I am. 2mm on the left and a...

Visitor

While using both the iOS App as well as the Destop App, I noticed that the play/pause button wasn't properly centred in it's circle, I felt like there was more space on the right, so I took a me...

user-removed

Not applicable

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

spotify connect available on now playing missing for iPhone to PS4

Followed the following page and Using spotify connect, you can play your Spotify music from your mobile device and play it on your PS4™ or PS3™, https://support.spotify.com/us/learn-more/guides/#!/article/how-to-use-spotify-on-playstation/?in=search ...

Newbie

Followed the following page and Using spotify connect, you can play your Spotify music from your mobile device and play it on your PS4™ or PS3™, https://support.spotify.com/us/learn-more/gu...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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FRAUDULENT CHARGES!!!!

I sent my issue to spotify customer service via their contact form. They told me that they are "sure" I will get the help I need by posting on the community forum and by looking at the help page. Really? Oh well, I'll give it a try. Here is a redacte...

Regular

I sent my issue to spotify customer service via their contact form. They told me that they are "sure" I will get the help I need by posting on the community forum and by looking at the help page. Rea...

MattSuda

Spotify Star

619 Views

1 replies

0 likes

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  • 1 replies
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help

My playlist wont play but all of my other ones wor. I even deleted the playlist and restored it and it still doesn't work.

Newbie

My playlist wont play but all of my other ones wor. I even deleted the playlist and restored it and it still doesn't work. 

MattSuda

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Is Spotify Now ever coming?

Remember last May (5/20/2015 to be exact) when Spotify told us about this cool new things Spotify Now? It would bring podcasts and shows and all kinds of cool things with it. Got lots of press. But it's never shown up on my Mac, iPhone, or iPad. Coul...

Newbie

Remember last May (5/20/2015 to be exact) when Spotify told us about this cool new things Spotify Now? It would bring podcasts and shows and all kinds of cool things with it. Got lots of press. But i...

gpinto67

Newbie

1978 Views

14 replies

1 likes

  • 1978 Views
  • 14 replies
  • 1 likes

If my iPhone is on I cannot use connect.

Currently if im logged into the app on my iPhone 6s+ I cannot use spotifiy connect. The options are all available, and even work for about half a second. Then the music just beigins playing on my phone. I'll hit play on a song on my computer and it w...

Newbie

Currently if im logged into the app on my iPhone 6s+ I cannot use spotifiy connect.  The options are all available, and even work for about half a second. Then the music just beigins playing on ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Circles with 3 dots to the right is not working..

The circles to the right on every song in a playlist is not working on my iPhone 6s Plus, so i can't queue any songs when in offline mode.

Newbie

The circles to the right on every song in a playlist is not working on my iPhone 6s Plus, so i can't queue any songs when in offline mode.

bananhe

Casual Listener

1221 Views

1 replies

0 likes

"Song option" not working on iPhone 6s Plus
  • 1221 Views
  • 1 replies
  • 0 likes