Log In Problem

[Ashiposh]

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline device list). When I log in, I get an error message saying that I've already created an account u set my email address. I'm super frustrated. Please help.

[Bittencourt]

Hi @Ashiposh,

please try logging in using your username only, instead of your username@email.com

and let me know if it helps.

[Ashiposh]

Thanks so much! It did.

[Bittencourt]

You're welcome!
Please don't forget to give kudos and accept as solution 🙂