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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137614 Views
  • 503 replies
  • 108 likes
  • 137614 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96477 Views
  • 19 replies
  • 38 likes
  • 96477 Views
  • 19 replies
  • 38 likes

reset Discover Weekly list

So I got a wild hair and listened to a Santana-Black Magic Woman on repeat one day. Now 2 weeks in a row, my Discover Weekly is filled with a lot of Hispanic Music (yo no hablo español) ... is there a way for Spotify to unlearn that? Muchas Gracias!

  • Casual Listener
  • So I got a wild hair and listened to a Santana-Black Magic Woman on repeat one day. Now 2 weeks in a row, my Discover Weekly is filled with a lot of Hispanic Music (yo no hablo español) ......
  • tongii
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Subscription issues

Can't access Spotify as message says there was a problem with my last payment and to renew my subscription online. My last subscription was taken from my bank account (Jan 2016), my next one is due on 8th Feb - I have auto subscription- what is the p...

  • Casual Listener
  • Can't access Spotify as message says there was a problem with my last payment and to renew my subscription online. My last subscription was taken from my bank account (Jan 2016), my next one is due o...
  • Caro31
  • Casual Listener
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Music stops after 1 min

Hey,I have been using the Spotify iPhone app for a while now and since the last update (21 January 2016) my music stops to play after 1 minute and my playlists are 'missing'. How do I get Spotify back to work?

  • Newbie
  • Hey, I have been using the Spotify iPhone app for a while now and since the last update (21 January 2016) my music stops to play after 1 minute and my playlists are 'missing'. How do I get Spotify b...
  • Steph_B
  • Roadie
  • 444 Views
  • 1 replies
  • 0 likes
  • Music stops irradically.
    playlists gone
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! [Solved] Can't login via Faceook

I can not login via Facebook. It just tries to connect. Tried on both 3G and WiFi. And I can not set a password for my account either. **bleep** your service. Really!

  • Casual Listener
  • I can not login via Facebook. It just tries to connect. Tried on both 3G and WiFi. And I can not set a password for my account either. **bleep** your service. Really!
  • Bittencourt
  • Spotify Star
  • 707 Views
  • 5 replies
  • 0 likes
  • 707 Views
  • 5 replies
  • 0 likes

Issue with Siri

I'm using Spotify on iPhone 4S (Verizon), iOS 6.0.1 and having issues with Siri while driving. When I press and hold home button on my iPhone to launch Siri then it launches (looks like phone call from car perspective) as usual but after 2 seconds "p...

  • Newbie
  • I'm using Spotify on iPhone 4S (Verizon), iOS 6.0.1 and having issues with Siri while driving.   When I press and hold home button on my iPhone to launch Siri then it launches (looks like ph...
  • kitten7452
  • Newbie
  • 3233 Views
  • 8 replies
  • 1 likes
  • 3233 Views
  • 8 replies
  • 1 likes

Downloads music when none is selected to

I have an iPhone 4s running iOS 9.2.1 (latest) and Spotify 4.7.0.985 (also latest).I don't have any music picked to download for offline play, but yet it still downloads it. Logging in and out don't help, removing the app doesn't help, restarting doe...

  • Casual Listener
  • I have an iPhone 4s running iOS 9.2.1 (latest) and Spotify 4.7.0.985 (also latest). I don't have any music picked to download for offline play, but yet it still downloads it. Logging in and out don'...
  • bursttplaylists
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

iPod touch 4th generation help

Hello everyone,I'm new to Spotify, and would like help figuring out how to put music onto my iPod touch 4th generation. I searched for the Spotify app on the app store, but the error message tells me that the app requires iOS 7 or later, which my iPo...

  • Casual Listener
  • Hello everyone, I'm new to Spotify, and would like help figuring out how to put music onto my iPod touch 4th generation. I searched for the Spotify app on the app store, but the error message tells ...
  • ItsTheFazz
  • Casual Listener
  • 507 Views
  • 2 replies
  • 0 likes
  • 507 Views
  • 2 replies
  • 0 likes

Solved!! Apple Watch support

I would like for u guys to add a Apple Watch app so I could use it in my watch

  • Newbie
  • I would like for u guys to add a Apple Watch app so I could use it in my watch
  • MattSuda
  • Spotify Star
  • 695 Views
  • 1 replies
  • 1 likes
  • 695 Views
  • 1 replies
  • 1 likes

Error 404 on iPhone after upgrading to family plan

Just upgraded to the family package and sent an invite to my fiancé and she can't log in.This is a problem we've had for two day's now.Any ideas of what's going on?

  • Visitor
  • Just upgraded to the family package and sent an invite to my fiancé and she can't log in.This is a problem we've had for two day's now.Any ideas of what's going on?
  • Bittencourt
  • Spotify Star
  • 474 Views
  • 3 replies
  • 0 likes
  • 474 Views
  • 3 replies
  • 0 likes

How to have Spotify repeat forever on offline mode?

Currently using spotify in offline mode for a certain playlist of about 60 songs. I have the playlist on random and repeat all. However, after a day, the playlist stops playing, spotify closes and i'm on the home screen of the ipad when I check to se...

  • Newbie
  • Currently using spotify in offline mode for a certain playlist of about 60 songs. I have the playlist on random and repeat all. However, after a day, the playlist stops playing, spotify closes and i'...
  • gossler
  • Newbie
  • 3549 Views
  • 2 replies
  • 0 likes
  • 3549 Views
  • 2 replies
  • 0 likes

Can't sync a specific local file to iphone

Hi there, I understand there have been numerous issues regarding local files and syncing to mobile devices, but in my particular case, it just seems to be limited to one single file, and I'm at a loss for what to do about it. Phone and computer are o...

  • Casual Listener
  • Hi there, I understand there have been numerous issues regarding local files and syncing to mobile devices, but in my particular case, it just seems to be limited to one single file, and I'm at a los...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Lossless Streaming 16bit 44.1khz CD quality

Hi, can anyone help? At the moment I stream Spotify to my hifi using my ipad2 to my Pioneer N-50 streamer. I'm thinking of getting premium but wonder if the music quality would improve as I've seen that Spotify through an iPad limits the sound qualit...

  • Newbie
  • Hi, can anyone help? At the moment I stream Spotify to my hifi using my ipad2 to my Pioneer N-50 streamer. I'm thinking of getting premium but wonder if the music quality would improve as I've seen t...
  • AllYouCanHear
  • Regular
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

No artworks for offline albums/songs

Hello, it's been a few spotify updates now and I sill can't get the artworks to show for songs downloaded for offline listening.I can't pinpoint the exact date when it stopped working but artworks were properly showing when I first subscribed to a pr...

  • Regular
  • Hello,   it's been a few spotify updates now and I sill can't get the artworks to show for songs downloaded for offline listening. I can't pinpoint the exact date when it stopped working...
  • Pepollet
  • Regular
  • 1050 Views
  • 14 replies
  • 0 likes
  • 1050 Views
  • 14 replies
  • 0 likes

Possibility to add friends without Facebook Accounts (Spotify ID)

If my friend types my account name in the search bar, it doesnt show up my account. It also doesn't show my playlists if they search them. Why is this ??

  • Newbie
  • If my friend types my account name in the search bar, it doesnt show up my account. It also doesn't show my playlists if they search them. Why is this ??
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Can't sync local files to iphone 5

Hi guys. I'm having trouble syncing local files from my computer to my iphone. I'm running the latest version of spotify on iOS 9.2, and I have Spotify premium. My firewall is not stopping anything because I allowed all spotify.exe programs to pass t...

  • Casual Listener
  • Hi guys. I'm having trouble syncing local files from my computer to my iphone. I'm running the latest version of spotify on iOS 9.2, and I have Spotify premium. My firewall is not stopping anything b...
  • mlars1
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

someone else in the devices??

Hi,for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play again I have some of his, and sometimes it doesn't pl...

  • Newbie
  • Hi, for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play ...
  • Bittencourt
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! Running and Moments sections not showing

I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse, Radio, and Your Music. How do I get Moments and Ru...

  • Newbie
  • I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse,...
  • Bittencourt
  • Spotify Star
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

New phone can't access my account

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account and should be able to acces from 3 devices? Help pl...

  • Casual Listener
  • I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account ...
  • Andyb11
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Faulty playing on iPad

On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is occurring and what I can do to stop it from happen...

  • Casual Listener
  • On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes