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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59572 Views
  • 16 replies
  • 36 likes
  • 59572 Views
  • 16 replies
  • 36 likes

iOS 6 playlist problems

I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of problems with the iPod touch. The iPod touch runs iOS 6.1...

  • Newbie
  • I have recently started using Spotify (Premium Family) on my iPad, android cellphone and now on my 4G iPod Touch. Everything works really well on the first two devices, but I am having lots of p...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Starred playlist will not load and songs only play for 1 minutes

Hi there, Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues. Recently spotify just won't load my starred playlist or show any or my playlists it just sits on starred ...

  • Newbie
  • Hi there,   Having frustrating issues. I have premium, have for about 2 years now, no problems. Have an iphone 5S and have used it with no issues.   Recently spotify just won't load...
  • todep
  • Newbie
  • 1119 Views
  • 3 replies
  • 1 likes
  • 1119 Views
  • 3 replies
  • 1 likes

Casting to chromecast pause the song

I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast.I see the video on the tv but whenever I try to play any song it autimatically pause again. Any ideas?

  • Casual Listener
  • I`m Having problems whenever I try to cast spotify from my Iphone to Chromecast. I see the video on the tv but whenever I try to play any song it autimatically pause again.   Any ideas?
  • mauricegl
  • Casual Listener
  • 688 Views
  • 4 replies
  • 0 likes
  • 688 Views
  • 4 replies
  • 0 likes

no radio on mobile device

I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. When I look up help for this, it says there is a radio...

  • Newbie
  • I recently upgraded to premium. When listening to Spotify on my Macbook, there is an option for radio. I can create a station by choosing an artist. I cannot find this option on my mobile device. Whe...
  • Bittencourt
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

What happened to "Up Next"?

In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might have been eliminated. I'm using 9.1.230.

  • Casual Listener
  • In the latest iOS update it seems I've lost the "Up Next" function that allowed me to see the songs in my queue. What happened to this functionality -- I loved it and don't understand why it might ha...
  • life40fied
  • Newbie
  • 1428 Views
  • 6 replies
  • 1 likes
  • 1428 Views
  • 6 replies
  • 1 likes

Cannot sync local files to iPhone

So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening? The albums do not show up in my Local Files folder on my phone, and I tried making a new playlist with the album...

  • Newbie
  • So I've been trying to sync all of my Tool onto my iPhone Spotify app, and it just isn't working. Does anyone know why this is happening?    The albums do not show up in my Local Files fo...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

It says it has failed to connect and Spotify is abroad for 14 days

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my password because I've changed it lots of times. Plea...

  • Newbie
  • Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my p...
  • 325 Views
  • 0 replies
  • 0 likes
  • Login
  • 325 Views
  • 0 replies
  • 0 likes

Compatible iOS6 version

Recently purchased Spotify Premium and works great on my iPhone 6. But recently was given a used iPod Touch which is pegged out at iOS 6.1.6. Would llike to use the Touch exclusively for Spotify and free up my phone. My version of Spotify needs iOS 7...

  • Newbie
  • Recently purchased Spotify Premium and works great on my iPhone 6.  But recently was given a used iPod Touch which is pegged out at iOS 6.1.6.  Would llike to use the Touch exclusively for ...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

cuenta familiy

Compre una versión familiy pero no puedo accesar como versión premiun

  • Newbie
  • Compre una versión familiy pero no puedo accesar como versión premiun
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Local song misreplaced by a Spotify catalog song

Hi everyone, I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. The problem is Spotify thinking their version of the song is ...

  • Newbie
  • Hi everyone,   I just had a problem with the local syncinf function in the iPhone. I have just load some song of mine in spotify, made a playlist out of them and then synced it on my iPhone. T...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify phantom storage?

I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?

  • Newbie
  • I've been having an issue where My Spotify playlist (1 GB) has taken up 4x that amount in storage. Anyone know how to stop that from happening?
  • Swanny
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Saved songs-playlist disappearing on iPhone

Hello! My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it... Thank you for your help, love Caroline

  • Newbie
  • Hello!   My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it....
  • Bittencourt
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Some songs not playing or stop after 10 seconds

I have an issue where some songs just wont play and others stop after 10 seconds.I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466I have tried to delete and redownload from the app store but the problem persists.It is very frustrating.David

  • Newbie
  • I have an issue where some songs just wont play and others stop after 10 seconds. I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466 I have tried to delete and redownload from the app ...
  • Bittencourt
  • Spotify Star
  • 1305 Views
  • 1 replies
  • 0 likes
  • bug
  • 1305 Views
  • 1 replies
  • 0 likes

Ipad Air IOS 9.1 connection/delayproblem chromecast

Hello, I couldnt find a topic about this matter so direct me to it please if there is already one.I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 days.But since several days spotify has realy a hard time to mak...

  • Casual Listener
  • Hello,  I couldnt find a topic about this matter so direct me to it please if there is already one. I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 ...
  • ppdaoc
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

Shuffle from phone to work server

I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So annoying

  • Casual Listener
  • I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So...
  • 287 Views
  • 0 replies
  • 0 likes
  • Help
  • 287 Views
  • 0 replies
  • 0 likes

Ads pausing when screen locked

I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (usually 15 second ads). all I have to do for them to pl...

  • Casual Listener
  • I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466 I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (us...
  • eajsimko
  • Newbie
  • 763 Views
  • 1 replies
  • 0 likes
  • iOS 9.2
    Ipad version
    pause
    pauses
  • 763 Views
  • 1 replies
  • 0 likes

Screen on iPhone goes completely black after connecting to spotify connect since ios9

Hisince downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although the track / playlist continues to play through the sp...

  • Newbie
  • Hi since downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although ...
  • adpq
  • Newbie
  • 3841 Views
  • 2 replies
  • 0 likes
  • 3841 Views
  • 2 replies
  • 0 likes

Monthly Payment

I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to contact them because when I write a letter to them ...

  • Newbie
  • I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to ...
  • Bittencourt
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

I couldnt download it on Appstore

hi,For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help.Is it a server problem for us or something? What would you suggest me...

  • Visitor
  • hi, For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help. Is it a se...
  • TanMaNobel
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes