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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43377 Views

43 replies

10 likes

  • 43377 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109074 Views

116 replies

13 likes

Other
  • 109074 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
  • 1640 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301899 Views

62 replies

16 likes

  • 301899 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127813 Views

19 replies

38 likes

  • 127813 Views
  • 19 replies
  • 38 likes

Trubles with same sons's tempo

I had same song's that have the tempo slowed, I don't know why, please help me.

Casual Listener

I had same song's that have the tempo slowed, I don't know why, please help me.

matpastor

Casual Listener

366 Views

2 replies

0 likes

  • 366 Views
  • 2 replies
  • 0 likes

"Search Failed" on Iphone

I am getting a search failed message when trying to look for music on my iphone. I've tried restarting the phone, logging out and logging back in. This error is not occuring on my laptop. Anyone else having an issue?

Newbie

I am getting a search failed message when trying to look for music on my iphone. I've tried restarting the phone, logging out and logging back in. This error is not occuring on my laptop. Anyone else...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium

I purchased spotify premium through the AppStore, I have been charged for the purchase however I have not been given spotify premium. The email I use for my Facebook, spotify and App Store account is the exact same. Where would I go from here?

Newbie

I purchased spotify premium through the AppStore, I have been charged for the purchase however I have not been given spotify premium. The email I use for my Facebook, spotify and App Store account is...

meahtenoha

Spotify

674 Views

2 replies

1 likes

  • 674 Views
  • 2 replies
  • 1 likes

ps4 spotify

Im paying for premium i was saving playlist on my ps4 now i go in it only gives me the songs in a great long list line i used to have albums saved playlist saved and when i go on i would click on a specific playlist to play now under your music is ju...

Casual Listener

Im paying for premium i was saving playlist on my ps4 now i go in it only gives me the songs in a great long list line i used to have albums saved playlist saved and when i go on i would click on a s...

whydoineed1

Casual Listener

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

1 notification on app been showing for months - can't get rid of it

I've had a notification showing on my iphone6 for Spotify for about 6 months. I don't have any new messages, Ive changed all the settings, turning off all notifications and turning them on again, changing other settings and still it won't disappear. ...

Casual Listener

I've had a notification showing on my iphone6 for Spotify for about 6 months. I don't have any new messages, Ive changed all the settings, turning off all notifications and turning them on again, cha...

Mattosaurus

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify Not Scrobbling to Last.fm When Played on Phone

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.fm, but the tracks are not scrobbled. I have uninstalled ...

Music Fan

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.f...

an-ja-ler

Music Fan

1090 Views

2 replies

0 likes

  • 1090 Views
  • 2 replies
  • 0 likes

iPhone 6s+ Crashing

I've got the latest version of the app and iOS 9.2.1. Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different user but it still crashes every time. Starting to think it m...

Newbie

I've got the latest version of the app and iOS 9.2.1.  Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different ...

Bittencourt

Spotify Star

776 Views

1 replies

0 likes

crashing app
iPhone 6s
  • 776 Views
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Facebook

So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn't post on my Facebook. Is there any way to delete m...

Visitor

So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn'...

kbrooksc

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

Casual Listener

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

iPhone 6 Offline 'Browse'

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...

Casual Listener

A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...

1236 Views

0 replies

0 likes

iPhone 6 Offline 'Browse'
  • 1236 Views
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Latest update issue

I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will play and nothing more. I have tried using it in di...

Casual Listener

I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will...

409 Views

0 replies

0 likes

Update
  • 409 Views
  • 0 replies
  • 0 likes

Accidentally removed a song, but dont know which

I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song? Thanks!

Newbie

I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song?   Thanks!

kbrooksc

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Spotify offline mode

Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me an error saying I have to use premium. So how does t...

Casual Listener

Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me a...

Ccleary006

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Downloaded music became streamed again, big cellular data used

I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan.This morning I got a reminder from my carrier that not much of the monthly data quota is left. So I checked the reason. Turns out the...

Casual Listener

I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan. This morning I got a reminder from my carrier that not much of the monthly data ...

wbao

Casual Listener

686 Views

2 replies

0 likes

iOS 9.2
Premium
  • 686 Views
  • 2 replies
  • 0 likes

Discover weekly

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Newbie

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Jayb72

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Songs stop and playlists won't play - Spotify rendered pointless!

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the entire track, but then will not move on to the next ...

Newbie

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the e...

MattSuda

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

access spotify from abroad

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

Regular

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

OviiiOne

Community Legend

547 Views

4 replies

0 likes

  • 547 Views
  • 4 replies
  • 0 likes

Premium Not Working

I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...

Casual Listener

I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...

Shannon492

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

"Search Failed..." on IPod Touch 3G.

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a message "Search Failed. This search failed, please ...

Newbie

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a ...

Manu244

Regular

1112 Views

2 replies

2 likes

  • 1112 Views
  • 2 replies
  • 2 likes

Local files on computer not playing on other devices

Hello, i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone, ipad...) or sometimes don't not appear at all. If it appears I...

Regular

Hello,  i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone,...

niemyjskaa

Newbie

1306 Views

8 replies

0 likes

  • 1306 Views
  • 8 replies
  • 0 likes