Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232549 Views

27 replies

5 likes

  • 232549 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114132 Views

116 replies

13 likes

Other
  • 114132 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2304 Views

0 replies

0 likes

iOS
  • 2304 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303925 Views

61 replies

16 likes

  • 303925 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129653 Views

19 replies

38 likes

  • 129653 Views
  • 19 replies
  • 38 likes

Spotify won't update!

I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hung"! Any ideas?

Newbie

I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hu...

kbrooksc

Community Legend

1784 Views

1 replies

0 likes

  • 1784 Views
  • 1 replies
  • 0 likes

Solved!! Radio problems with iOS 6

Hi everyone, first timer here at the forums. I have been using Spotify on my iPhone 4S for a few months. In the recent a few weeks, I have been experiencing problems with the radio function of the Spotify app. The radio just does not load. I first st...

Casual Listener

Hi everyone, first timer here at the forums. I have been using Spotify on my iPhone 4S for a few months. In the recent a few weeks, I have been experiencing problems with the radio function of the Sp...

jdhewitt

Newbie

2678 Views

7 replies

0 likes

  • 2678 Views
  • 7 replies
  • 0 likes

IOS spotify crash

Brief description of the issue:Spotify iOS app crashes after 30 seconds of being open/playing a song.App only crashes when using Wi-fi. App does not crash on cellular or on offline mode. When the app crashes, it closes and shows the home screen but i...

Newbie

Brief description of the issue: Spotify iOS app crashes after 30 seconds of being open/playing a song. App only crashes when using Wi-fi. App does not crash on cellular or on offline mode.   ...

morhout

Casual Listener

1482 Views

2 replies

1 likes

iOS 9.2.1 crash
  • 1482 Views
  • 2 replies
  • 1 likes

Iphone 5S app crashes when going on wifi

The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi. If I am not online via wifi, the app launches and I am able to listen to music. The minute I enable wifi the app crashes again. I have tried uninstalling...

Newbie

The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi.    If I am not online via wifi, the app launches and I am able to listen to music. Th...

morhout

Casual Listener

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Spotify on iPhone 5

Hi,Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start.Is there anybody who knows how to fix it? Thanks

Casual Listener

Hi, Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start. Is there anybody who knows how to fix it?   Thanks

frederic84

Casual Listener

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
  • 0 likes

Songs don't start

Dear Community, I have a problem since a few days on my Spotify App on Iphone (premium account).The problem is the following : When I start a song, it stays at 00:00 and even if the button "play" is on, nothing is happening. The time doesn't move and...

Casual Listener

Dear Community,   I have a problem since a few days on my Spotify App on Iphone (premium account). The problem is the following :   When I start a song, it stays at 00:00 and even if t...

AurelN

Casual Listener

647 Views

3 replies

1 likes

  • 647 Views
  • 3 replies
  • 1 likes

Devices available not showing under big play/pause button on iPhone 6 plus

Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airplay or spotify connect before.

Music Fan

Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airp...

660 Views

0 replies

2 likes

  • 660 Views
  • 0 replies
  • 2 likes

Download to iPod

Hi All, This is a real newbie question but, how do you download from Spotify to iPod? When I plus in my iPod, nothing pops up on Spotify. Help. Gary

Casual Listener

Hi All,   This is a real newbie question but, how do you download from Spotify to iPod?  When I plus in my iPod, nothing pops up on Spotify.   Help.   Gary

garywilliamsipl

Casual Listener

1061 Views

4 replies

0 likes

Windows
  • 1061 Views
  • 4 replies
  • 0 likes

I keep getting login failed Error 404 when trying to login to my iPhone Spotify app

I've got a new iPhone and have installed Spotify app which works on my android phone. Trying to login it won't allow me to do so and say Login Error 404. Trying to login through Facebook doesn't work either and I either get the same error message or ...

Casual Listener

I've got a new iPhone and have installed Spotify app which works on my android phone. Trying to login it won't allow me to do so and say Login Error 404. Trying to login through Facebook doesn't work...

pprmorgan

Casual Listener

3445 Views

2 replies

0 likes

error message
iphone app
  • 3445 Views
  • 2 replies
  • 0 likes

How would a single one thumb up affect my radio experience? It can't be canceled

Hi everyone, I like radio because I like the feeling that I can't choose, which means I listen to what the radio station plays to me. So I never give any songs thumbs up or down. However, just now, I accidently hit a thumb up, and to my surprise, it ...

Casual Listener

Hi everyone, I like radio because I like the feeling that I can't choose, which means I listen to what the radio station plays to me. So I never give any songs thumbs up or down.   H...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Unplayable songs

Yesterday everything on a playlist was able to play, today (after I did a software update, idk if it's because of this or just a coincidence) only 5 songs from a certain album were able to play, so me thinking it was my phone screwing up, deleted my ...

Regular

Yesterday everything on a playlist was able to play, today (after I did a software update, idk if it's because of this or just a coincidence) only 5 songs from a certain album were able to play, so m...

Kelseyann529

Regular

2551 Views

13 replies

0 likes

  • 2551 Views
  • 13 replies
  • 0 likes

iOS 5 compatible app?

Spotify is now iOS 6+ only. Spotify for iOS 4 is a very outdated version/app, not the same as the latest iOS 5 compatible version of Spotify. Could we get a Spotify for iOS 5 app in App Store? With the "latest" additions possible. As of now, iOS 5 us...

Newbie

Spotify is now iOS 6+ only. Spotify for iOS 4 is a very outdated version/app, not the same as the latest iOS 5 compatible version of Spotify.   Could we get a Spotify f...

Velkkr0

Newbie

9229 Views

6 replies

5 likes

  • 9229 Views
  • 6 replies
  • 5 likes

Saved albums not showing on my Mac

I selected and saved Albums on my iPad and they are not showing on my Mac (I am logged in the same account - my starred tracks are showing but not the saved albums).

Newbie

I selected and saved Albums on my iPad and they are not showing on my Mac (I am logged in the same account - my starred tracks are showing but not the saved albums). 

plants_

Newbie

1121 Views

2 replies

0 likes

  • 1121 Views
  • 2 replies
  • 0 likes

Certain songs stop playing after 10-14 seconds

Some songs on my library will stop playing after 10-14 seconds and will not ever load. After they stop they won't download either, it started happening right after the last update. Any ideas on how I can fix this?

Visitor

Some songs on my library will stop playing after 10-14 seconds and will not ever load. After they stop they won't download either, it started happening right after the last update. Any ideas on how I...

Nico

Community Legend

1214 Views

7 replies

0 likes

  • 1214 Views
  • 7 replies
  • 0 likes

Still crashes

Spotify works on my iphone but not my iPad pro. I've uninstalled and reinstalled several times. I've even tried the "changing the region" trick. Still doesn't work. When the app isn't frozen when I open the app, which is every time, the times I mange...

Casual Listener

Spotify works on my iphone but not my iPad pro. I've uninstalled and reinstalled several times. I've even tried the "changing the region" trick. Still doesn't work. When the app isn't frozen when I o...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Make your own mixes the default offline file?

Hi, One of my favourite albums was originally released heavily compressed, but now has a DVD-A uncompressed release that wouldn't be on spotify, but sounds 10x better and clearer. Is there a way I can set this album to be offline and then sync my mix...

Music Fan

Hi,   One of my favourite albums was originally released heavily compressed, but now has a DVD-A uncompressed release that wouldn't be on spotify, but sounds 10x better and clearer. Is there a...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Trubles with same sons's tempo

I had same song's that have the tempo slowed, I don't know why, please help me.

Casual Listener

I had same song's that have the tempo slowed, I don't know why, please help me.

matpastor

Casual Listener

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes

"Search Failed" on Iphone

I am getting a search failed message when trying to look for music on my iphone. I've tried restarting the phone, logging out and logging back in. This error is not occuring on my laptop. Anyone else having an issue?

Newbie

I am getting a search failed message when trying to look for music on my iphone. I've tried restarting the phone, logging out and logging back in. This error is not occuring on my laptop. Anyone else...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium

I purchased spotify premium through the AppStore, I have been charged for the purchase however I have not been given spotify premium. The email I use for my Facebook, spotify and App Store account is the exact same. Where would I go from here?

Newbie

I purchased spotify premium through the AppStore, I have been charged for the purchase however I have not been given spotify premium. The email I use for my Facebook, spotify and App Store account is...

meahtenoha

Spotify

686 Views

2 replies

1 likes

  • 686 Views
  • 2 replies
  • 1 likes

ps4 spotify

Im paying for premium i was saving playlist on my ps4 now i go in it only gives me the songs in a great long list line i used to have albums saved playlist saved and when i go on i would click on a specific playlist to play now under your music is ju...

Casual Listener

Im paying for premium i was saving playlist on my ps4 now i go in it only gives me the songs in a great long list line i used to have albums saved playlist saved and when i go on i would click on a s...

whydoineed1

Casual Listener

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes