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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30706 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95430 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424718 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293861 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.fm, but the tracks are not scrobbled. I have uninstalled ...
When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.f...
Music Fan
1045 Views
2 replies
0 likes
I've got the latest version of the app and iOS 9.2.1. Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different user but it still crashes every time. Starting to think it m...
I've got the latest version of the app and iOS 9.2.1. Whenever I open the app it crashes a few seconds later. I've tried uninstalling, hard restarting my phone and logging in as a different ...
Spotify Star
744 Views
1 replies
0 likes
So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn't post on my Facebook. Is there any way to delete m...
So, I now have 2 Spotify accounts one free and premium. However, the old Spotify acc (free) is linked with my Facebook. I'm trying to share a music on Facebook with my new acc (premium) but it doesn'...
Community Legend
393 Views
1 replies
0 likes
A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...
A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...
320 Views
0 replies
0 likes
A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see them. It says that you can hit 'browse' to view them -...
A quandary - on my iPhone I have taken albums offline and they have downloaded correctly. However when I try to play them when offline, by tapping on the route your library / album - I cannot see the...
1226 Views
0 replies
0 likes
I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will play and nothing more. I have tried using it in di...
I updated my spotify app on my iPhone 6 last week. However, nothing has been the same since. I can open up Spotify and see all of my playlists. I can click on one, and a song will play. One song will...
400 Views
0 replies
0 likes
I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song? Thanks!
I accidentally swiped left and deleted a song, but didn't see which it was before it disappeared. Is there anywhere I can see my removed songs or somehow recover that song? Thanks!
Community Legend
601 Views
1 replies
0 likes
Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me an error saying I have to use premium. So how does t...
Hi I'm new to Spotify and don't have a subscription to it. I began listening in offline mode as I didn't want to use my data. However now I can't go into offline mode, and when I try to it gives me a...
Casual Listener
557 Views
2 replies
0 likes
I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan.This morning I got a reminder from my carrier that not much of the monthly data quota is left. So I checked the reason. Turns out the...
I have premium account. I downloaded playlist and play them on the road, to avoid eating up too much of my data plan. This morning I got a reminder from my carrier that not much of the monthly data ...
Casual Listener
661 Views
2 replies
0 likes
Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!
Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!
Community Legend
496 Views
1 replies
0 likes
I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the entire track, but then will not move on to the next ...
I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the e...
Spotify Star
464 Views
1 replies
0 likes
I have spotify premium but cannot access my account from abroad. This has not been a problem before.
I have spotify premium but cannot access my account from abroad. This has not been a problem before.
Community Legend
505 Views
4 replies
0 likes
I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...
I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...
Casual Listener
575 Views
2 replies
0 likes
Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a message "Search Failed. This search failed, please ...
Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a ...
Regular
1074 Views
2 replies
2 likes
Hello, i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone, ipad...) or sometimes don't not appear at all. If it appears I...
Hello, i've imported a couple of songs from Itunes, they are perfectly readable on my Mac (the one which the songs are saved on). Those same songs appear in grey on other devices (iphone,...
Newbie
1208 Views
8 replies
0 likes
I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work in either of the apps, and renaming them or redire...
I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work...
Newbie
680 Views
1 replies
1 likes
Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device culture. PLEASE implement the ability to move playlists on the app as s...
Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device cu...
Music Fan
4378 Views
2 replies
15 likes
Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I assume that they are saved to the Phone's memory??...
Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I...
Spotify Star
350 Views
1 replies
0 likes
When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify is playing music, but when I unlock it, the app is...
When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify...
465 Views
0 replies
0 likes
On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify Premium with PayPal. Just an Error but can't find m...
On my iPhone the Songs still switch so I can't hear music to go on Spotify. I don't know why, but it's since my 7 day Test Premium is over. And this is the second problem... I can't subscribe Sptify ...
Casual Listener
630 Views
2 replies
0 likes
