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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 42527 Views
  • 15 replies
  • 36 likes
  • 42527 Views
  • 15 replies
  • 36 likes

Solved!! Running and other selections missing of menu

Hello!I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only shows "Search, Browse, Radio, and Your Music". So I have...

  • Newbie
  • Hello! I am a spotify premium user and have been for a few years now. The app on my Iphone 5S has recently acting strange. I went to use to running app and it was no longer there... my menu only sho...
  • SpaceCowboy303
  • Newbie
  • 1445 Views
  • 7 replies
  • 0 likes
  • 1445 Views
  • 7 replies
  • 0 likes

Spotify Running Dissappears

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...

  • Newbie
  • Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it agai...
  • user-removed
  • Not applicable
  • 367 Views
  • 1 replies
  • 0 likes
  • connection
    Running
  • 367 Views
  • 1 replies
  • 0 likes

Shows are not showing

Hi all, I am unable to see the Shows section within spotify. Shouldnt this feature be there already? Cannot access or see it via ios or osx. Im living in Germany by the way. Any ideas? Best

  • Casual Listener
  • Hi all,   I am unable to see the Shows section within spotify. Shouldnt this feature be there already?  Cannot access or see it via ios or osx.    Im living in Germany by the...
  • neorun
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Running app doesn't show up on iPhone

Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up even after reinstalling.... HELP!!! Thanks

  • Newbie
  • Hi, the new running app doesn't show up on my iPhone even after deleting and reinstalling the app multiple times. I have another Spotify on my Mac and that does the same, running app not showing up e...
  • Nico
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

my premium isn't working

I just payed for premium with the student discount last night and it still hasn't given me premium.

  • Casual Listener
  • I just payed for premium with the student discount last night and it still hasn't given me premium.
  • nunnnun
  • Community Legend
  • 212 Views
  • 3 replies
  • 0 likes
  • 212 Views
  • 3 replies
  • 0 likes

Local Files Appear as 0 on iPhone 6 (Device shows up on desktop)

I've tried reinstalling it on both phone AND PC, then firewall, etc. Didn't have this problem before... On my iPhone 6, I see that my local files are GONE. The list appears as 0 despite having numerous files on my Desktop, which all show up under Loc...

  • Regular
  • I've tried reinstalling it on both phone AND PC, then firewall, etc. Didn't have this problem before...   On my iPhone 6, I see that my local files are GONE. The list appears as 0 despite havi...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Solved!! iPad unable to play ANY songs - won't play downloaded/offline tracks or stream from radio.

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of all tracks I've tried, and I'm unable to stream from ...

  • Casual Listener
  • Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of al...
  • Allyw524
  • Newbie
  • 6585 Views
  • 5 replies
  • 0 likes
  • 6585 Views
  • 5 replies
  • 0 likes

Spotify does not play songs

Hey there, I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work: Every time I download the app to my iphone and play the first song from a playlist on shuffle, it works...

  • Casual Listener
  • Hey there,   I have a very annoying issue with Spotify since I switched to premium. It works perfectly on my mac, but on my iPhone, it doesn't work:   Every time I download the app to m...
  • dnlstn
  • Casual Listener
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

All songs song muffled/extremely low quality?

The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I change the sound quality they soun the same as well....

  • Newbie
  • The thing is I know it's not the song because I can play them on my computer just fine and they sound great. They aren't offline tracks either, and even if they are they sound low as well. And if I c...
  • rjjones031
  • Newbie
  • 994 Views
  • 1 replies
  • 0 likes
  • 994 Views
  • 1 replies
  • 0 likes

log in issues

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

  • Newbie
  • I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.
  • jessilynn94
  • Regular
  • 302 Views
  • 1 replies
  • 0 likes
  • Login
  • 302 Views
  • 1 replies
  • 0 likes

Offline use and recently played artists

Sometimes I save albums, save them for offline use on my iPhone, And listen to them offline. My questions is: Does listening offline get recognized by Spotify as streaming an album? Will the artist I listen to offline, eventually be added to my “rece...

  • Visitor
  • Sometimes I save albums, save them for offline use on my iPhone, And listen to them offline.   My questions is:  Does listening offline get recognized by Spotify as streaming an album?&nb...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Spotify Connect doesn't work with Running

When I use Spotify Running, Spotify Connect disappears. Compare that to the bar at the bottom that normally appears with the devices I can connect to. I assume this is Spotify Connect? This is the view that opens from that bar for when I'm not using ...

  • Regular
  • When I use Spotify Running, Spotify Connect disappears. Compare that to the bar at the bottom that normally appears with the devices I can connect to. I assume this is Spotify Connect? This...
  • 427 Views
  • 0 replies
  • 0 likes
  • chromecast audio
    Spotify running
  • 427 Views
  • 0 replies
  • 0 likes

Ipod Shuffle and Spotify Premium

Spotify help says that Ipod Shuffle should be able to sync with spotify: "Spotify supports streaming and offline syncing to iPod touch versions with iOS 5 or later. You can sync only your local files to the following models: All iPod classic, nano sh...

  • Newbie
  • Spotify help says that Ipod Shuffle should be able to sync with spotify:   "Spotify supports streaming and offline syncing to iPod touch versions with iOS 5 or later. You can sync only your loca...
  • 638 Views
  • 0 replies
  • 0 likes
  • 638 Views
  • 0 replies
  • 0 likes

Spotify says it has synced local files to my phone but won't play them

Hello, so I yesterday I got a new phone and restored it from a backup. It kept most of my information, but still required me to offline sync all of the songs from my spotify playlists. They are now all fully synced and have green checkmarks, but when...

  • Newbie
  • Hello, so I yesterday I got a new phone and restored it from a backup. It kept most of my information, but still required me to offline sync all of the songs from my spotify playlists. They are now a...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Running mode not visible

I used to use he Running mode on my iPhone 6 (iOS 9.2), but suddenly I cannot find it in the drop down menu. All I see are "Search," "Explore," "Radio," and "Your Music." I don't think it's important, but my phone operates in Spanish, so the app also...

  • Newbie
  • I used to use he Running mode on my iPhone 6 (iOS 9.2), but suddenly I cannot find it in the drop down menu. All I see are "Search," "Explore," "Radio," and "Your Music." I don't think it's important...
  • FraanTeruel
  • Music Fan
  • 411 Views
  • 1 replies
  • 0 likes
  • Running
  • 411 Views
  • 1 replies
  • 0 likes

Spotify automatically downloading albums to iOS app - how can this be prevented?

I apologise if this is referred and resolved elsewhere, but I have serached extensively, with no solution yet - I hope someone can help me! I am a (new) Spotify Premium user. I am running Version 4.6.0.1466 on iOS 9.2 on my iPhone.I also use Spotify ...

  • Newbie
  • I apologise if this is referred and resolved elsewhere, but I have serached extensively, with no solution yet - I hope someone can help me!   I am a (new) Spotify Premium user. I am running Ve...
  • augustoct26
  • Newbie
  • 735 Views
  • 1 replies
  • 2 likes
  • 735 Views
  • 1 replies
  • 2 likes

Christmas gift from Spotify.

Hey community ! Since yesterday, when I add to my music the Beatles songs, my account change into a free one. And I'm a premium user !!! 2 days without premium! And when I try to reach Spotify ! They don't have even an email !!!Thanks for your atenti...

  • Newbie
  • Hey community ! Since yesterday, when I add to my music the Beatles songs, my account change into a free one. And I'm a premium user !!! 2 days without premium! And when I try to reach Spotify ! They...
  • hayleynagy123
  • Newbie
  • 436 Views
  • 2 replies
  • 0 likes
  • Theft Spotify premium
  • 436 Views
  • 2 replies
  • 0 likes

Local files won't download

I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting annoying paying for a service that doesn't even wo...

  • Regular
  • I've been having this problem for awhile now....whenever i turn a playlist that contains any of my local files to available offline it just says "waiting for download" but never starts... Its getting...
  • jms30
  • Regular
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

queue list ipad

Hi how is it possible to see the queue list of songs and Edit it on ipad? regardsThomas

  • Newbie
  • Hi   how is it possible to see the queue list of songs and Edit it on ipad?   regards Thomas
  • 191 Views
  • 0 replies
  • 1 likes
  • 191 Views
  • 0 replies
  • 1 likes