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Paid for Premium but still on Free

Paid for Premium but still on Free

I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice on how to get my account back to premium? I have been a premium member for over a year and never experienced this problem before.
1 Reply

Hey @j-spike


Sorry for the late reply.


Read this post for troubleshooting steps

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

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