Announcements

Help Wizard

Step 1

NEXT STEP

Paid for Premium but still on Free

Paid for Premium but still on Free

I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice on how to get my account back to premium? I have been a premium member for over a year and never experienced this problem before.
Reply
1 Reply

Hey @j-spike

 

Sorry for the late reply.

 

Read this post for troubleshooting steps

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random