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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

266574 Views

58 replies

14 likes

  • 266574 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

169195 Views

507 replies

108 likes

  • 169195 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

113080 Views

19 replies

38 likes

  • 113080 Views
  • 19 replies
  • 38 likes

It keeps playing different songs

Hey! Sorry, I know there are topics about this but they haven't helped me at all.I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albums starts.This problem is only on my iPhone, it's fin...

Casual Listener

Hey! Sorry, I know there are topics about this but they haven't helped me at all. I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albu...

569 Views

0 replies

0 likes

different songs
Playlist iOS
  • 569 Views
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Spotify won't connect to the internet [iPad Mini]

On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my laptop and Android device can connect to the inter...

Visitor

On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my...

789 Views

0 replies

0 likes

connecting
internet
iOS
problem
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Two subscriptions

So I recently got my facebook back, which last 3 months long. with that, i lost my spotify account. I got back my spotify, but my subscription had ended. so I got the student premium sub, I was trying to open spotify on my phone and use the same info...

Newbie

So I recently got my facebook back, which last 3 months long. with that, i lost my spotify account. I got back my spotify, but my subscription had ended. so I got the student premium sub, I was tryin...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Solved!! Black Screen

Hello, My spotify App on my phone will open, however when it does open, it just goes to a highlighted black screen. I have deleted the app from my phone and reinstalled, however the problem is persistant. I am unable to use the app at this point and ...

Casual Listener

Hello,   My spotify App on my phone will open, however when it does open, it just goes to a highlighted black screen. I have deleted the app from my phone and reinstalled, however the problem ...

MattSuda

Spotify Star

3837 Views

3 replies

0 likes

  • 3837 Views
  • 3 replies
  • 0 likes

Playlist disappears with 3G connection.

Hi, So, not sure if this is a feature or a fault to be honest. However, I have recently encountered a frustrating problem. I should preface this by saying, I know that there are ways to avoid this problem, I just think it shouldn't be engineered this...

Newbie

Hi,    So, not sure if this is a feature or a fault to be honest.    However, I have recently encountered a frustrating problem. I should preface this by saying, I know that t...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Using all my memory

I have somehow downloaded all of my playlist and used all of my phone memory. How can I set it back to only play when I am online

Casual Listener

I have somehow downloaded all of my playlist and used all of my phone memory. How can I set it back to only play when I am online

Joyk

Casual Listener

617 Views

2 replies

0 likes

  • 617 Views
  • 2 replies
  • 0 likes

missing playlists

so hard to get to email for tec support. having the same problems is always have with my i phone 4 and spotify. i sign in and for some reason on my iphone none of my music or playlist want to show up. sign in on my ipad andu fine, but all playlists m...

Regular

so hard to get to email for tec support.  having the same problems is always have with my i phone 4 and spotify.   i sign in and for some reason on my iphone none of my music or playlist ...

ollesdotter

Spotify Legend

1249 Views

13 replies

0 likes

  • 1249 Views
  • 13 replies
  • 0 likes

My iPhone app won't download songs to offline anymore.

It has worked great for the year+ that I've had premium, and now it's just stuck in this loop. I save an album or song and the download symbol turns grey and says waiting to download but never does, or it goes red. I've just about everything that I c...

Newbie

It has worked great for the year+ that I've had premium, and now it's just stuck in this loop. I save an album or song and the download symbol turns grey and says waiting to download but never d...

jeremygoh

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
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Solved!! Help!

I have premium on my computer but cannot get the app on my iphone to recognize the upgrade. I've tried deleting and reinstalling the app multiple times and still nothing. I am so frustrated what do i do?

Newbie

I have premium on my computer but cannot get the app on my iphone to recognize the upgrade. I've tried deleting and reinstalling the app multiple times and still nothing. I am so frustrated what do i...

cristinamunoz

Newbie

749 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Does a Spotify Connect Receiver on a USB stick exist?

Hello, I have a pair of Quad 9L powered speakers with built in dac.There is a usb input on the speaker for use with digital audi in (like from an amp or pc).There is also a 3.5mm jack for analogue in on the speaker too. Ideally, I would like to plug ...

Newbie

Hello,   I have a pair of Quad 9L powered speakers with built in dac. There is a usb input on the speaker for use with digital audi in (like from an amp or pc). There is also a 3.5mm jack fo...

driveflanger

Community Legend

3149 Views

1 replies

0 likes

  • 3149 Views
  • 1 replies
  • 0 likes

Solved!! Can no longer log into Spotify via Facebook on my ipad

On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps. what is happening now is when I choose the log via Facebook...

Regular

On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps.   ...

no31

Regular

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Premium Problem

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to settings and it said I will get my first month December...

Casual Listener

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to sett...

MattSuda

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

subscription

Good evening, I would like to know why since I made premium subscription I can not hear my music. Thanks for quick response

Newbie

Good evening, I would like to know why since I made premium subscription I can not hear my music. Thanks for quick response

MattSuda

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

[iOS] No artwork showing in offline mode

Im on iOS 9.0.2 and when im in offline mode i wont get any artworks until i go online than it shows. Im using spotify v4.2.0 and im Premium

Newbie

Im on iOS 9.0.2 and when im in offline mode i wont get any artworks until i go online than it shows.   Im using spotify v4.2.0 and im Premium

MattSuda

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
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Solved!! How to change playlist order

Hi everyone!I have a little problem with my playlist order for my iPhone5s. I renamed the favourites playlist simply adding a star emoji and now the order of the songs is changed: it's not 'from the newest to the oldest' anymore... now it shows me th...

Newbie

Hi everyone! I have a little problem with my playlist order for my iPhone5s. I renamed the favourites playlist simply adding a star emoji and now the order of the songs is changed: it's not 'from ...

MattSuda

Spotify Star

1124 Views

1 replies

0 likes

  • 1124 Views
  • 1 replies
  • 0 likes

Solved!! Artists with "The" Prefix in Name Sort Order in Album View

On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know if this is a "bug" or intended behavior. If the former, p...

Newbie

On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know i...

MattSuda

Spotify Star

1530 Views

1 replies

0 likes

Album view
  • 1530 Views
  • 1 replies
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Solved!! Time display

Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you are trying to keep track of the time. When I tap t...

Newbie

Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you...

MattSuda

Spotify Star

1435 Views

1 replies

2 likes

  • 1435 Views
  • 1 replies
  • 2 likes

Solved!! when adding new songs why dont they go to the top

so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now i have to go through my 400 starred + songs to get ...

Newbie

so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now ...

MattSuda

Spotify Star

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Premium account

Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent in a request for help but haven't heard back. I'm ...

Newbie

Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent...

MattSuda

Spotify Star

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Giftcard

I brought a Giftcard, activated it but it isn't working. I have dried everything......

Newbie

I brought a Giftcard, activated it but it isn't working. I have dried everything......

MattSuda

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes