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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30997 Views

40 replies

9 likes

  • 30997 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95645 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1046 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293992 Views

60 replies

15 likes

  • 293992 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123898 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Logging in on ipone 6s

I just got a new iphone 6s and had all my stuff transferred from my old phone to my new phone. Since then I have not been able to log in. It gives me error message 404 (temporary log in problem). I have reset my spotify password and my facebook passw...

Casual Listener

I just got a new iphone 6s and had all my stuff transferred from my old phone to my new phone.  Since then I have not been able to log in.  It gives me error message 404 (temporary log in p...

tstubbendick

Casual Listener

1065 Views

4 replies

0 likes

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  • 4 replies
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Local files on iPhone 6

I love spotify, but it is a very shi**y solution when it comes til local files. I have several times had the problem, that the playlist including spotify and local files dont play the local files. They are greyed out on the iPhone even thogh the same...

Casual Listener

I love spotify, but it is a very shi**y solution when it comes til local files.   I have several times had the problem, that the playlist including spotify and local files dont play the local ...

ali3nz

Newbie

1061 Views

3 replies

0 likes

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  • 3 replies
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Keyboard blocks remote play options when searching

On iOs 9.1 (iPhone 6) the keyboard overlay blocks the possibility to choose "Listen on this iPhone" button when remote play starts on another PC while you are searching on the iPhone. Steps to reproduce the issue:Remote play must not be activeOpen iP...

Casual Listener

On iOs 9.1 (iPhone 6) the keyboard overlay blocks the possibility to choose "Listen on this iPhone" button when remote play starts on another PC while you are searching on the iPhone.   Steps ...

558 Views

0 replies

1 likes

remote play
Search
  • 558 Views
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  • 1 likes

Spotify "connecting.." for too long in my home network

Spotify connects almost instantly on any other network, except mine. And i have a pretty stable and fast network. This didn't use to happen, but i cannot remember exacty when it started.

Casual Listener

Spotify connects almost instantly on any other network, except mine. And i have a pretty stable and fast network. This didn't use to happen, but i cannot remember exacty when it started. 

marioschr

Casual Listener

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
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Continuous Play

I am using Spotify on my iPad. I would like Spotify to keep playing continuous without shutting down. I am hoping that it will not shut down after 3 hours of play like some other music service does. Is there a way to do this ? Thanks

Visitor

I am using Spotify on my iPad.    I would like Spotify to keep playing continuous without shutting down.     I am hoping that it will not shut down after 3 hours of play like ...

325 Views

0 replies

0 likes

  • 325 Views
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not activated

Hi. I registered to Spotify 129 this morning, activated in via link then entered the verification and it's not yet activated until now.

Newbie

Hi. I registered to Spotify 129 this morning, activated in via link then entered the verification and it's not yet activated until now.

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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songs are not being downloaden

Device:iPhone 6Operating System Version:9.0.2 (13A452)Spotify Version:4.4.0.1576Description:I had my music stored on my iPhone in downloadquality normal. I changed this to high. The problem is that now still a lot of songs have to be downloaded/chang...

Casual Listener

Device: iPhone 6 Operating System Version: 9.0.2 (13A452) Spotify Version: 4.4.0.1576 Description: I had my music stored on my iPhone in downloadquality normal. I changed this to high. T...

501 Views

0 replies

0 likes

ios 9
Offline Access
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Can't verify my account.

I've already subscribed Spotify99 to globe, but whenever i'm going to verify it to the site it won't verify. Pls send help.

Newbie

I've already subscribed Spotify99 to globe, but whenever i'm going to verify it to the site it won't verify. Pls send help.

MattSuda

Spotify Star

1034 Views

1 replies

0 likes

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Connecting to Bowers and Wilkins

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - the air play icon isnt coming up Thank you

Casual Listener

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - the air play icon isnt coming up 🙂   Thank you

560 Views

0 replies

0 likes

  • 560 Views
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How to play to my Bowers and Wilkins speaker

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up Thank you

Casual Listener

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up 🙂   Thank you

638 Views

0 replies

0 likes

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Solved!! Spotify iOS App v4.3.0 Crash on Launch

=== START OF TEMPLATE ===Brief description of the issue:Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. Steps to reproduce the issue:Updated iOS app like anyone no...

Community Legend

=== START OF TEMPLATE === Brief description of the issue: Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. &...

kirashi

Community Legend

1342 Views

2 replies

1 likes

bug
bug report
  • 1342 Views
  • 2 replies
  • 1 likes

Can't follow friends on Iphone

What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? Having looked through the forum it seems like folks have...

Newbie

What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? ...

615 Views

0 replies

0 likes

  • 615 Views
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Playlists wont load (ios6)

I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i restart the app. This sucks! Spotify is like my on...

Casual Listener

I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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Local Files Acting Up

Hey guys, So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two problems that could be connected:1) Two of the ten local files appear gr...

Newbie

Hey guys,    So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two proble...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
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Spotify Connect Invalid Device

Device: Every (Mac, iPhone, etc) Operating System Version: 10.14 Spotify Version: All Description: I see an unauthorized device in my "Spotify Connect" that doesn't allow me to play my song. It keeps switch and controlling that device. It's not on my...

Newbie

Device: Every (Mac, iPhone, etc)    Operating System Version: 10.14   Spotify Version: All   Description: I see an unauthorized device in my "Spotify Connect" that doesn't a...

jean3601

Community Legend

688 Views

1 replies

0 likes

Android
iOS
Mac
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  • 1 replies
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Solved!! Test apps

Hi,Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight?Thanks in advance

Casual Listener

Hi, Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight? Thanks in advance

MattSuda

Spotify Star

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Where are the 3D Touch feautures?

The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homescreen icon, it just gives the unsupported 3D touch v...

Roadie

The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homesc...

MattSuda

Spotify Star

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Issues on iPad Pro

Hello, I'm a long time Spotify user and overall love the app! I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinitely. At this page, the home button stops working (ie. it won't return...

Regular

Hello, I'm a long time Spotify user and overall love the app!     I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinite...

MattSuda

Spotify Star

15742 Views

27 replies

12 likes

iOS
pro
Spotify
  • 15742 Views
  • 27 replies
  • 12 likes

Solved!! Spotify App on Ipad Pro iOS9.1

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1. maybe some screen size issue. Is there a new version coming soon to address the larger screen?

Visitor

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1.  maybe some screen size issue.  Is there a new version coming soon to address the larger screen?

MattSuda

Spotify Star

2745 Views

2 replies

15 likes

  • 2745 Views
  • 2 replies
  • 15 likes

Any news on an expected solution for the iPad pro bug?

As no response comes on the referred main thread, maybe I'll try starting a new one. Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will take one week to fix" and wait, instead of having no news and g...

Casual Listener

As no response comes on the referred main thread, maybe I'll try starting a new one.   Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will tak...

MattSuda

Spotify Star

1092 Views

5 replies

2 likes

iPad pro crash issue
  • 1092 Views
  • 5 replies
  • 2 likes