Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246575 Views

27 replies

5 likes

  • 246575 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131721 Views

119 replies

13 likes

Other
  • 131721 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3347 Views

0 replies

0 likes

iOS
  • 3347 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309971 Views

62 replies

16 likes

  • 309971 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133620 Views

19 replies

38 likes

  • 133620 Views
  • 19 replies
  • 38 likes

how to transfer to ipod

i am trying to put some halloween music on my ipod and i cant figure out how to sync from computer to ipod. can someone help me

Newbie

i am trying to put some halloween music on my ipod and i cant figure out how to sync from computer to ipod. can someone help me

dreslola

Newbie

683 Views

2 replies

0 likes

  • 683 Views
  • 2 replies
  • 0 likes

iOS--Spotify, wifi connection problem

For some time now, I've been having troubles with running Spotify with use of a wifi network. I mean the app wouldn't connect via wifi to the account. It works fine though if I use a 4G connection. I've tried some solutions available on the web, but ...

Newbie

For some time now, I've been having troubles with running Spotify with use of a wifi network. I mean the app wouldn't connect via wifi to the account. It works fine though if I use a 4G connection. I...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Solved!! Can't share on iPhone

I'm logged onto Spotify with Facebook. So is my friend. We're also each other's friend on Facebook, if that matters. I can "send" him songs via the web version of Spotify but when I go to share and "send to" on the iPhone app, I get the "no users fou...

Music Fan

I'm logged onto Spotify with Facebook. So is my friend. We're also each other's friend on Facebook, if that matters. I can "send" him songs via the web version of Spotify but when I go to share and "...

Sl33pwalker

Music Fan

2411 Views

6 replies

0 likes

  • 2411 Views
  • 6 replies
  • 0 likes

Problem sync offline playlists

Having problems syncing my offline playlists on my iPhone. Never had this problem before and do not have more than 3000 songs!!! What to do?

Newbie

Having problems syncing my offline playlists on my iPhone. Never had this problem before and do not have more than 3000 songs!!! What to do?

460 Views

0 replies

0 likes

offline playlist
  • 460 Views
  • 0 replies
  • 0 likes

Spotify has major issues on my iphone6 not on y mac

The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play.My playlist has emptied after the last update. Please help! Sara

Newbie

The sound stops when it hit the middle of the song although my soundcheck is working and the song continues to play. My playlist has emptied after the last update.   Please help!   Sar...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Ver. 4.5 won't work on iPhone 6.

This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE PREMIUM and am currently running this on an iPhone 6. When I...

Newbie

  This is quite complicated but stay with me. So I've been using Spotify now for a good couple of years and this problem has happened once before not too long ago. Keep in mind that I DO HAVE P...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Freezing when changing sources

I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using my phone. When this happens, the album art is on the...

Casual Listener

I have an issue where spotify will freeze on my iphone, sometimes randomly when i'm playing a song in the album art view, but always when I change the audio output from my laptop to my phone, using m...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Sync error in playlists

HiI've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem: At first, when offline and synced all songs of the playlist are available and I can listen to them perfectly offline. However, after s...

Newbie

Hi I've got my playlists created but when I make them available offline on my iphone 5s there seems to be a problem:   At first, when offline and synced all songs of the playlist are availabl...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Can't sync new local files to iphone

I've tried everything recommened. I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting to download" my phone is also showing up under devices The...

Newbie

I've tried everything recommened.  I'm connected to the same wifi as my computer, and i've hit offline sync on both playlists. It's worked in the past but now on my phone it just says "waiting ...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

My Taylor Swift songs are not showing up on my IPhone

I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs just not showing up at all? If anyone has been abl...

Newbie

I want to sync my taylor swift songs from my computer on to my IPhone but they aren't even showing up in my local files for my phone. There is no greyed out text, there is just nothing. Are her songs...

jonasherdegen

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

No my music option on my iPod touch.

Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has doubled, so I'm gone use my iPod instead. So installe...

Casual Listener

Hi can anyone shed any light on the problem I'm having. I have been using my iPhone to listen to spotify, but I'm having to stop using that as for some reason even in offline mode my allowance has do...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!! "Your Music" appears on my mac and iPhone but not iPad?

Hi, As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipad app support "Your Music" and my ipad is just lagging? Thanks...

Newbie

Hi,   As mentioned, I have the "your music" option on both my Mac and iphone however it doesn't seem to appear on my ipad. This fragmentation would be quite frustrating I think. Does the ipa...

shaftesbury11

Casual Listener

8527 Views

16 replies

1 likes

  • 8527 Views
  • 16 replies
  • 1 likes

Capacidad

Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?

Newbie

Tengo cuenta Premium pero me aparece que mi cuenta esta llena y que no puedo almacenar más musica, me podrían decir a que se debe eso? qué no es selección ilimitada?    

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Spotify crashing on iPhone 5

Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few seconds, I need to restart the app, and it cuts out again...

Casual Listener

Can any one help with the following. I am a spotify premium user on Mac and iPhone. Yesterday, I began suddenly having problems with Spotify on the iPhone. It just cuts out/crashes after a few second...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Spotify Connect to control Mac playback from iPhone

I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your devices" and there's a computer on the image, so I've ...

Casual Listener

I can't use Spotify Connect from my iPhone to control music playing on my Mac. On the icon of Spotify Connect it says though that "with Spotify Connect you can play and control Sptify in all your dev...

shanmf-us

Newbie

33908 Views

11 replies

9 likes

  • 33908 Views
  • 11 replies
  • 9 likes

Everything in "My Music" is gone after a trip to overseas

Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can only listen for two weeks.Now I'm back in Germany an...

Newbie

Hey everybody, I'm from Germany and I was for a couple of weeks in South Africa. At the Hotel I used to listen to Spotify. After two weeks there was an Error-Message on my iPhone which says - I can o...

Merik

Community Legend

623 Views

1 replies

0 likes

iOS playlist
  • 623 Views
  • 1 replies
  • 0 likes

Problems with syncing to my phone

So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on my computer and on my phone it is greyed out. My pr...

Newbie

So it seems that to download "local file" songs off of your computer to your phone there was a devices tab and you just had to plug your phone to your computer. I put the local file in a playlist on ...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Only hear sound when keep pressing the title of the song

Hi I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other apps are fine and I can hear the sound so it seems it must b...

Newbie

Hi   I have a strange issue with the ipad app. If I press a song it seems to play but without any sound but if I keep pressing the song I can hear the sound until I take the finger off. Other ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

No Premium-Status with iOS 9

I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5. But when I login in the Spotify App on my iPhone, I am a still Free User??? I had already uninstalled it and did logout/login. Nothing changed. Have anybody a ni...

Newbie

I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5.   But when I login in the Spotify App on my iPhone, I am a still Free User???   I had alrea...

Jordi

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

problemas while connecting to car audio system

I have problems with my iphone 5 (updated) while connecting to USB port , Spotify runs "plays the songs" but the sound does not comes out. My husbands iphone 6 plus works fine but no with mine, could somebody help me!? I'm desperate! thanks!

Casual Listener

I have problems with my iphone 5 (updated) while connecting to USB port , Spotify runs "plays the songs" but the sound does not comes out. My husbands iphone 6 plus works fine but no w...

Jon_UK

Roadie

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes