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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232496 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114101 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442951 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303915 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren't downloaded from a trusted, verified source, you w...
Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren'...
715 Views
0 replies
0 likes
Hi, I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting to download. I've re-installed the app and nothing's change...
Hi, I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting...
Casual Listener
914 Views
2 replies
0 likes
I'm wondering if anyone can help me.Everytime I put my phone (iPhone 6) in my pocket whilst Spotify is playing (through headphones) it randomly pauses and skips. It's so annoying, my phone is locked when it happens so I can't think of what it can be....
I'm wondering if anyone can help me. Everytime I put my phone (iPhone 6) in my pocket whilst Spotify is playing (through headphones) it randomly pauses and skips. It's so annoying, my phone is locke...
410 Views
0 replies
0 likes
Hi, I just got a family subscription yesterday and sent login credentials to a family, who is abroad for a few weeks. She has her birthday today, so its a birthday gift. However she couldn't download it for her iPhone, she got a message saying someth...
Hi, I just got a family subscription yesterday and sent login credentials to a family, who is abroad for a few weeks. She has her birthday today, so its a birthday gift. However she couldn't...
246 Views
0 replies
0 likes
Hi all,since a couple of weeks, I am having troubles adding songs to my existing playlists (on ios). This is very annoying!!Solution anyone?thanks,D
Hi all, since a couple of weeks, I am having troubles adding songs to my existing playlists (on ios). This is very annoying!! Solution anyone? thanks, D
295 Views
0 replies
0 likes
Nabend zusammen, könnt ihr mir erklären, warum jede App bei meinem Golf 7 erkannt wird, nur jeden mal bekomme ich bei Spotify die Meldung, dass keine Verbindung möglich ist? Nur, wenn ich kurz vorher selber über Spotify Musik gehört habe, dann geht e...
Nabend zusammen, könnt ihr mir erklären, warum jede App bei meinem Golf 7 erkannt wird, nur jeden mal bekomme ich bei Spotify die Meldung, dass keine Verbindung möglich ist? Nur, wenn ich ku...
676 Views
0 replies
0 likes
Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this stage and I can't pass this screen. I tired to rein...
Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this ...
304 Views
0 replies
0 likes
Hello, recently i am having a disturbing problem with my account. The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several times but it doesnt seem to work. I have tried other 3 acc...
Hello, recently i am having a disturbing problem with my account. The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several t...
292 Views
0 replies
0 likes
hiI have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to me on my current email adress, [email protected]?
hi I have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to m...
344 Views
0 replies
0 likes
I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I for some reason don't want to continue it, and I can...
I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I f...
Casual Listener
774 Views
3 replies
0 likes
Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I used to be able to play and enjoy them all both in...
Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I...
283 Views
0 replies
0 likes
Hey there- I am new to Spotify.... I'm a Rdio transplant and late to the game, I know. I just download a premium account through a family plan. Only problem is... on my iphone app "browse" isn't an option in the left menu. Mine menu reads: search, no...
Hey there- I am new to Spotify.... I'm a Rdio transplant and late to the game, I know. I just download a premium account through a family plan. Only problem is... on my iphone ...
287 Views
0 replies
0 likes
Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundos). Que debo hacer para escucharlas sin interrupcio...
Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundo...
327 Views
0 replies
0 likes
After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however.Has anyone encountered this problem? I know the obvious answer would be to reinstall the app, however I've got more than 12GB of offline songs which...
After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however. Has anyone encountered this problem? I know the obvious answer would be to reinstall the app,...
Roadie
1347 Views
1 replies
0 likes
I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I click to buy premium the message goes away and nothi...
I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I c...
Roadie
844 Views
1 replies
1 likes
Hi Everybody, just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to during my commute. So my question is, when spotify updates those playlist, d...
Hi Everybody, just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to dur...
Roadie
1820 Views
3 replies
0 likes
Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it.Background:I'm using iOS version 8.3. I only have Spotify installed o...
Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it. Background: I...
Casual Listener
519 Views
1 replies
1 likes
So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local library in Spotify on the mac. I can play them fro...
So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local...
368 Views
0 replies
0 likes
I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciated. Thanks
I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciate...
285 Views
0 replies
0 likes
Hi,I tried to create a playlist on the desktop, with local files in it.This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage to stream it to my Chromecast, message being: Sorry! Can't play ...
Hi, I tried to create a playlist on the desktop, with local files in it. This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage ...
467 Views
0 replies
0 likes
