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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31019 Views

40 replies

9 likes

  • 31019 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95661 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1047 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293999 Views

60 replies

15 likes

  • 293999 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123901 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Repeated crash on iPad Pro

I have just got an iPad Pro and can't run Spotify. I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obviously) using the latest version from the App Store. It ope...

Casual Listener

I have just got an iPad Pro and can't run Spotify.  I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obvio...

MattSuda

Spotify Star

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
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iPad Pro application

The Spotify iPad Pro application crashes as soon as I try to open it.

Casual Listener

The Spotify iPad Pro application crashes as soon as I try to open it.

MattSuda

Spotify Star

1102 Views

6 replies

1 likes

  • 1102 Views
  • 6 replies
  • 1 likes

Spotify crash ios9.1 ipad pro

Hello, spotify don't load corrzctmy and crash just after the black screen with the logo.same result after reinstall. thanks for your help.

Casual Listener

Hello,     spotify don't load corrzctmy and crash just after the black screen with the logo. same result after reinstall.   thanks for your help.

MattSuda

Spotify Star

2901 Views

6 replies

0 likes

  • 2901 Views
  • 6 replies
  • 0 likes

How to disable Spotify connect?

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I have to select my own device, thus interrupting her l...

Regular

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I ha...

jean3601

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Subscripción a Premium no se puede

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que ya tengo

Newbie

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que...

felix17araiza

Newbie

782 Views

3 replies

0 likes

Subscripción
  • 782 Views
  • 3 replies
  • 0 likes

Spotify pause when opening other apps

Hi! When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

Newbie

Hi!    When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

MattSuda

Spotify Star

822 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App frequently crashing on iPad

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce: 1. Play a song, any song. 2. Listen for about 20 seconds. 3. App crashes almost every time. Or 1. Browse to an artist. 2. Scroll down ...

Roadie

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce:   1. Play a song, any song.  2. Listen for about 20 seconds.  3....

MattSuda

Spotify Star

517 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Playing but no sound

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

Newbie

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge  the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

jean3601

Community Legend

1327 Views

1 replies

0 likes

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  • 1 replies
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Local Files (German)

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots) Thanks

Newbie

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots)   Thanks

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
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Three family members on three different plans are seeing Spotify crash on opening the app

Three family members are seeing spotify crash when we open the app. 2 are using iphone 6+1 is using iphone 5c we all have ios 9.1 installed. Have deleted and re-installed, soft resets, etc Still no joy? Can you help

Newbie

Three family members are seeing spotify crash when we open the app.   2 are using iphone 6+ 1 is using iphone 5c   we all have ios 9.1 installed.   Have deleted and re-installed...

jean3601

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Form expired?

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

Newbie

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

Nico

Community Legend

622 Views

1 replies

0 likes

error message
  • 622 Views
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BMW Connected Drive - Starred Playlist in Reverse (Oldest First) - But fine on iPhone

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDrive, my Starred playlist is showing all my songs by...

Regular

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDr...

poisike

Roadie

3211 Views

11 replies

0 likes

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  • 11 replies
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iPhone: local files don't sync

It seems i can't sync any song to my iPhone, all i can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 and it still doesn't work.. I notice that a lot of people...

Regular

It seems i can't sync any song to my iPhone, all i  can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 ...

gabrielq2000

Newbie

856 Views

2 replies

0 likes

iOS
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Have EQ settings or Sound engine changed for iOS?

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization...Even with Normalization turned off - the dynamic range and audio quality of playback has significantly decr...

Gig Goer

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization... Even with Normalization turned off - the dynamic ran...

950 Views

0 replies

1 likes

normalize
Sound Quality
  • 950 Views
  • 0 replies
  • 1 likes

Can`t sync my local files from PC to iPhone

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on computer 2. Added them to playlists and also in offli...

Roadie

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on ...

-_--_-

Newbie

4931 Views

5 replies

0 likes

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  • 5 replies
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Offline Songs - Local Files from Mac vs Offline Songs from Spotify Library and the 3333 song Limit

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spotify app in a playlist and then chose the option for...

Newbie

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spot...

611 Views

0 replies

0 likes

  • 611 Views
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Solved!! iOS apps not matching between accounts

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps show they are on 3.9.0.1054, and both show under th...

Regular

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps ...

jean3601

Community Legend

1539 Views

10 replies

0 likes

  • 1539 Views
  • 10 replies
  • 0 likes

Hannah's Iphone

Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen to spotify, a screen appears saying that Hannah's Iphone is connected ...

Casual Listener

Good afternoon,   Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1   Since a few days, it appears that when I listen t...

docvg

Casual Listener

629 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Song stops mid song iPhone 6.

Hello all, I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after 1-2 mins. If I fast forward the song it continues. Is there...

Casual Listener

Hello all,   I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
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Spotify Now ?? Where are you NOW.

Hey,I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it. I really need this feature in my life Living in the Netherlands, maybe this feature isn't released here? Let me know!

Roadie

Hey, I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it.  I really need this feature in my life 🙂  Living in the Nethe...

MattSuda

Spotify Star

773 Views

3 replies

1 likes

  • 773 Views
  • 3 replies
  • 1 likes