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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246530 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131693 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3342 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309948 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133605 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

My saved Artists and Songs aren't in my iPhone.

Hi,I saved and followed a bunch of songs and artists on my computer but when I opened spotify on my phone there was nothing saved.Do I have to do it all over on my phone? Or is it some way to sync "my music" in my computer to my music in my phone?Hel...

Newbie

Hi, I saved and followed a bunch of songs and artists on my computer but when I opened spotify on my phone there was nothing saved. Do I have to do it all over on my phone? Or is it some way to syn...

Lucdedj

Music Fan

417 Views

1 replies

0 likes

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  • 1 replies
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Shows-Now feature still not showing

I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscriber?

Casual Listener

I heard this was released in May, but I dont have the shows (podcast) and now options? Im running iphone 6s, up to date software. When will I get this feature that's advertised as a premium subscribe...

markmacfan

Newbie

870 Views

3 replies

0 likes

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Sync my local files to iphone 6 plus

HelloI can't find anywhere where i can synd my phone to Spotify, on the computer i have local files but it is not in my phone, please help cause i can't use them in offline mode on the phone

Regular

Hello I can't find anywhere where i can synd my phone to Spotify, on the computer i have local files but it is not in my phone, please help cause i can't use them in offline mode on the phone

user-removed

Not applicable

890 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Not getting notifications

Hi. I do not appear to be getting notifications for playlists on SPotify on my macbook (I only get notifications for new albums) or on my phone or via email. In my spotify notification settings on the website, my settings all of the options for notif...

Newbie

Hi. I do not appear to be getting notifications for playlists on SPotify on my macbook (I only get notifications for new albums) or on my phone or via email. In my spotify notification settings on th...

AFX1

Casual Listener

640 Views

1 replies

4 likes

  • 640 Views
  • 1 replies
  • 4 likes

Syncing with Ipod Shuffle.

I just bought a couple of shuffles today with intentions of syncing them with my spotify account. After trying for a few hours I started to research the topic and apparently it is not possible. I pay $120.00 a year for this service and I can't use it...

Newbie

I just bought a couple of shuffles today with intentions of syncing them with my spotify account. After trying for a few hours I started to research the topic and apparently it is not possible. I pay...

user-removed

Not applicable

528 Views

2 replies

0 likes

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  • 2 replies
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Discounts for Students or signing for longer periods (eg. 1 year).

Dear Spotify, I signed up for spotify with the student discount for $4.99 a month but my payment details say I am being charged $9.99 a month. Please address this would be greatly appreciated, those $5 a month mean a lot to a college student haha. Th...

Newbie

Dear Spotify,   I signed up for spotify with the student discount for $4.99 a month but my payment details say I am being charged $9.99 a month. Please address this would be greatly appreciate...

349 Views

0 replies

0 likes

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Spotify on iPhone 6 looks different

Hey y'all I dunno whats wrong with my Spotify App but it looks like it's on an Android Phone.The app looks so fresh and much better with the concert crowd on the menu if y'all know what I mean.Mine is just completely black and seems like I'm using an...

Casual Listener

Hey y'all   I dunno whats wrong with my Spotify App but it looks like it's on an Android Phone. The app looks so fresh and much better with the concert crowd on the menu if y'all know what I ...

justandyyy

Casual Listener

415 Views

1 replies

0 likes

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  • 1 replies
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Carplay crashing when navigating down sub-folders

I recently got a Carplay head unit and have been using Spotify. I soon found a bug: Steps:1. Open Spotify (latest version) in Carplay2. Navigate to My Music > Playlists3. Go down a few subfolders Results: crash, Spotify quits and goes out to head uni...

Gig Goer

I recently got a Carplay head unit and have been using Spotify.  I soon found a bug:   Steps: 1. Open Spotify (latest version) in Carplay 2. Navigate to My Music > Playlists 3. Go d...

430 Views

0 replies

0 likes

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Spotify UI

I was using spotify with another account it was working perfect, with another user interface which never crashed. Then i had to change my account for some facebook connect issues, i bought premium on new account then i logged in spotify ios app (I am...

Regular

I was using spotify with another account it was working perfect, with another user interface which never crashed. Then i had to change my account for some facebook connect issues, i bought premium on...

stormgaze

Regular

1019 Views

7 replies

0 likes

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  • 7 replies
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Enable microphone command prompt?

Hello, I was listening to Spotify on my iPad. I have the basic version with commercials. An offer popped up to watch a video to allow me to have 30 minutes of free, no ad listening. When I unlocked my iPad to click the offer, I had a message pop up t...

Newbie

Hello, I was listening to Spotify on my iPad. I have the basic version with commercials. An offer popped up to watch a video to allow me to have 30 minutes of free, no ad listening. When I unlocked m...

1376 Views

0 replies

0 likes

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Spotify app doesn't work for me on ipad

If I try and go on it it just instantly goes to a black screen with the apple logo then after a few seconds goes to the unlock screen. It's been happening for over a week ever since the last update. I've shut the iPad down a few times but that didn't...

Visitor

If I try and go on it it just instantly goes to a black screen with the apple logo then after a few seconds goes to the unlock screen. It's been happening for over a week ever since the last update. ...

user-removed

Not applicable

332 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Dont get premium on my phone

Hi!I bought me spotify premium. I logged onto my iPhone but where there is no premium. I have deleted and installed the app again, but still not working. Can someone help me?

Newbie

Hi! I bought me spotify premium. I logged onto my iPhone but where there is no premium. I have deleted and installed the app again, but still not working. Can someone help me?

289 Views

0 replies

0 likes

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sync with ipod

not sure why I am unable to sync spotify with my ipod.I've deleted itunes and disabled windows media from my computer yet when i plug in my ipod it does not read that spotify has picked it up

Newbie

not sure why I am unable to sync spotify with my ipod.I've deleted itunes and disabled windows media from my computer yet when i plug in my ipod it does not read that spotify has picked it up

280 Views

0 replies

0 likes

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Switches on by itself and volume spike to full??

OK. I am going to try and explain in detail. This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on youtube via my PS or Xbox all through my AVR's. Then suddenl...

Casual Listener

OK. I am going to try and explain in detail.   This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on ...

357 Views

0 replies

0 likes

  • 357 Views
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Log in on other devices using Facebook

I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?

Newbie

I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?

339 Views

0 replies

0 likes

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REQUEST: Older Version of Spotify

Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if you have please let me borrow it. Please. Thank you i...

Newbie

Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if yo...

827 Views

0 replies

0 likes

IPA REQUEST
IPHONE 4
OLDER VERSIONS
Spotify
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Spotify en radio de auto

Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro no habían canciones, ya que las tenía todas descarga...

Casual Listener

Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro n...

433 Views

0 replies

0 likes

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How do I disable the 30 minute ad free listening feature?

I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free, thanks to the following sponsor" it played the 15...

Visitor

I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free...

user-removed

Not applicable

3479 Views

4 replies

0 likes

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  • 4 replies
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Sleep mode

Hey a new feature that should be put in the mobile app is a sleep mode.Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, just to wake up in the middle of the night to listen to...

Casual Listener

Hey a new feature that should be put in the mobile app is a sleep mode. Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, ju...

magicbunnyr

Casual Listener

4908 Views

6 replies

0 likes

Sleep mode
  • 4908 Views
  • 6 replies
  • 0 likes