iOS (iPhone, iPad)

Spotify family subscription

I had a spotify family account, and then when I renewed it, it kicked all my members off premium but me. Any help?

"Song Not Synched"

Hello, I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear in grey colored font and would say "Song Not Synched". I have...

Please help me I lost all my music

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Still no SPOTIFY HEUTE/NOW in Germany?

Is there someone from germany who got the new style and the NOW function?

Can login but I am not premium on iphone

Hi I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I deleted the app, log out and login for several times, still the same....

Why when I go to login in

Why when I go to login in I receive an error message saying, "Login Failed. You've already created an account with this email address."?

Neues Passwort

Hallo,Ich habe meine Emailadresse vergessen & kenne nur meinen Benutzernamen. Jetzt habe ich ein neues Handy und würde von dort aus gerne weiter Musik hören, kann mich aber nicht anmelden, weil ich weder das Passwort noch die Emailadresse weiß Was mu...

Spotify App causing lot of mobile traffic

Hi, I reset the mobile data statistic of my iphone on 2015-07-25.The next time I used Spotify on my iphone was on 2015-07-28. I was going for a run and was listening to a downloaded playlist during that time.Next day I received a SMS from my carrier ...

App crashes

hi guys just letting you know that you're latest app update crashes with iOS 9 , which needs urgent attention

I lose all my music

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Why can't I login to the Spotify app?

I used to have Premium for .99 cents for three months but it expired so I decided to get Premium and pay monthly. I got charged but now I can't log in to the app. I created another account, logged out and couldn't get back in either. A message shows ...

Is it possible to download older spotify app?

Hello,I have an iphone 4 and the spotify mobile app isn't optimized for this device. Is it possible to download an older version of the app?Please don't email back the email listed, reply back on here would be great.Thank you.

Will spotify every fix the shuffle feature?

out of 2756 songs, the same artist played 4 times in a row. Additionally I almost never hear about 75% of my playlist. I will also hear the same exact song within 4 songs of each other. This has been a super painfull experience for a long time. I put...

Local Files Will not Sync to iPhone and Gets Error.....

DescriptionI load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it works fine from "local files" but when I log onto my iPho...

Playlists and my music on my Macbook but not on my Iphone/IPad

I have Spotify Premium. On my Macbook Air, I can find my whole collection of albums and music, as well as some playlists. I would like to find them on my Iphone and my Ipad, but I cannot. How can I resolve the problem??? Thank you for your help.

Spotify Premium not working on iOS app.

On my laptop it's showing as a premium account but on my i-phone it's a free account. £9.99 has been taken out of my account each month so I know I have paid for the premium account. I have followed all the suggestions on the website but nothing seem...

No green tick and won't queue

I am a Spotify Premium-user and I like to tick a lot of songs. This way they end up in my "Songs".My problem is while most of my songs get the green tick (the offline mode) - some don't. As you can see in my screenshot! I have no problem playing thes...

I want to get the 3 month for $0.99 trial but I already signed up for the 1 month free trial. how?

iOS app starts to shuffle tracks after it connects to the desktop app

I've had this for quite a while: if I am playing an album on my iPod app and the PC my desktop app is open, it connects to it and then starts to play the tracks shuffled (from the iPod). First I checked if by any chance I had shuffle mode on, but no ...