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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407948 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279266 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178751 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Im on iOS 9.0.2 and when im in offline mode i wont get any artworks until i go online than it shows. Im using spotify v4.2.0 and im Premium
Im on iOS 9.0.2 and when im in offline mode i wont get any artworks until i go online than it shows. Im using spotify v4.2.0 and im Premium
Spotify Star
407 Views
1 replies
0 likes
Hi everyone!I have a little problem with my playlist order for my iPhone5s. I renamed the favourites playlist simply adding a star emoji and now the order of the songs is changed: it's not 'from the newest to the oldest' anymore... now it shows me th...
Hi everyone! I have a little problem with my playlist order for my iPhone5s. I renamed the favourites playlist simply adding a star emoji and now the order of the songs is changed: it's not 'from ...
Spotify Star
1161 Views
1 replies
0 likes
On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know if this is a "bug" or intended behavior. If the former, p...
On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know i...
Spotify Star
1559 Views
1 replies
0 likes
Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you are trying to keep track of the time. When I tap t...
Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you...
Spotify Star
1470 Views
1 replies
2 likes
so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now i have to go through my 400 starred + songs to get ...
so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now ...
Spotify Star
658 Views
1 replies
0 likes
Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent in a request for help but haven't heard back. I'm ...
Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent...
Spotify Star
667 Views
1 replies
0 likes
I brought a Giftcard, activated it but it isn't working. I have dried everything......
I brought a Giftcard, activated it but it isn't working. I have dried everything......
Spotify Star
424 Views
1 replies
0 likes
I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice on how to get my account back to premium? I have be...
I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice ...
Spotify Star
369 Views
1 replies
0 likes
I paid for premium earlier but it's still not updated my profile? How long does this usually take?
I paid for premium earlier but it's still not updated my profile? How long does this usually take?
Spotify Star
528 Views
1 replies
0 likes
I got my account free for life when I took out a contract with Vodafone but now it's gone it's coming up free why is this it changed when I went on holidays and I never got it back
I got my account free for life when I took out a contract with Vodafone but now it's gone it's coming up free why is this it changed when I went on holidays and I never got it back
Spotify Star
471 Views
1 replies
0 likes
Hello Spotify Community! I have an iPod touch 5th gen, and when my friend and I had iOS 8 on my iPod and his iPad, he was getting the capablities of the web player on his iPad, while I didn't. For example, he could search any song he wanted and could...
Hello Spotify Community! I have an iPod touch 5th gen, and when my friend and I had iOS 8 on my iPod and his iPad, he was getting the capablities of the web player on his iPad, while I didn'...
Spotify Star
905 Views
1 replies
0 likes
Hi there, my favourites list was always in order of new to old songs. New added songs at top. Now, the lists order is the other way. So to listen to a new added song I must scroll all down. Anybody with an solution?
Hi there, my favourites list was always in order of new to old songs. New added songs at top. Now, the lists order is the other way. So to listen to a new added song I must scroll all down. Anybody w...
Spotify Star
922 Views
3 replies
0 likes
Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can assign this option to. Then it says waiting to down...
Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can ...
Roadie
1380 Views
3 replies
0 likes
I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I don't want as they play. Is it still possible to do t...
I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I do...
Regular
3060 Views
6 replies
0 likes
I just purchased premium again and this time its not activating, could you please help
I just purchased premium again and this time its not activating, could you please help
Community Legend
409 Views
1 replies
0 likes
Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some people had same problems, and I tried looking for the 'q...
Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some peopl...
Community Legend
445 Views
1 replies
0 likes
After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems very odd that I can send to FB friends but not non...
After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems...
Casual Listener
873 Views
4 replies
2 likes
On my Windows , i can see the lyric of all song but in my IPAD the button is not there. WHY? I download Musixmatch on my ipad and i have Spotify premium and the button is not there? Than you for help
On my Windows , i can see the lyric of all song but in my IPAD the button is not there. WHY? I download Musixmatch on my ipad and i have Spotify premium and the button is not there? ...
Spotify Star
2591 Views
1 replies
0 likes
It has been 2 or 3 years that I am fighting for having my cover arts of my local files on my IPad !! They are all very well (cover arts) on my music in ITunes , these local files are sometimes with the cover Art on Spotify on my IMac but very rarely ...
It has been 2 or 3 years that I am fighting for having my cover arts of my local files on my IPad !! They are all very well (cover arts) on my music in ITunes , these local files are sometimes with t...
Spotify Star
624 Views
1 replies
0 likes
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be able to play songs on demand????
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be abl...
Spotify Star
505 Views
1 replies
0 likes
