Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37319 Views

41 replies

10 likes

  • 37319 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102947 Views

115 replies

12 likes

Other
  • 102947 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299261 Views

61 replies

16 likes

  • 299261 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126048 Views

19 replies

38 likes

  • 126048 Views
  • 19 replies
  • 38 likes

Solved!! Playing but no sound

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

Newbie

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge  the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

jean3601

Community Legend

1344 Views

1 replies

0 likes

  • 1344 Views
  • 1 replies
  • 0 likes

Local Files (German)

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots) Thanks

Newbie

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots)   Thanks

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Three family members on three different plans are seeing Spotify crash on opening the app

Three family members are seeing spotify crash when we open the app. 2 are using iphone 6+1 is using iphone 5c we all have ios 9.1 installed. Have deleted and re-installed, soft resets, etc Still no joy? Can you help

Newbie

Three family members are seeing spotify crash when we open the app.   2 are using iphone 6+ 1 is using iphone 5c   we all have ios 9.1 installed.   Have deleted and re-installed...

jean3601

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Form expired?

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

Newbie

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

Nico

Community Legend

651 Views

1 replies

0 likes

error message
  • 651 Views
  • 1 replies
  • 0 likes

BMW Connected Drive - Starred Playlist in Reverse (Oldest First) - But fine on iPhone

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDrive, my Starred playlist is showing all my songs by...

Regular

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDr...

poisike

Roadie

3289 Views

11 replies

0 likes

  • 3289 Views
  • 11 replies
  • 0 likes

iPhone: local files don't sync

It seems i can't sync any song to my iPhone, all i can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 and it still doesn't work.. I notice that a lot of people...

Regular

It seems i can't sync any song to my iPhone, all i  can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 ...

gabrielq2000

Newbie

886 Views

2 replies

0 likes

iOS
  • 886 Views
  • 2 replies
  • 0 likes

Have EQ settings or Sound engine changed for iOS?

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization...Even with Normalization turned off - the dynamic range and audio quality of playback has significantly decr...

Gig Goer

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization... Even with Normalization turned off - the dynamic ran...

970 Views

0 replies

1 likes

normalize
Sound Quality
  • 970 Views
  • 0 replies
  • 1 likes

Can`t sync my local files from PC to iPhone

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on computer 2. Added them to playlists and also in offli...

Roadie

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on ...

-_--_-

Newbie

4961 Views

5 replies

0 likes

  • 4961 Views
  • 5 replies
  • 0 likes

Offline Songs - Local Files from Mac vs Offline Songs from Spotify Library and the 3333 song Limit

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spotify app in a playlist and then chose the option for...

Newbie

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spot...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

Solved!! iOS apps not matching between accounts

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps show they are on 3.9.0.1054, and both show under th...

Regular

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps ...

jean3601

Community Legend

1604 Views

10 replies

0 likes

  • 1604 Views
  • 10 replies
  • 0 likes

Hannah's Iphone

Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen to spotify, a screen appears saying that Hannah's Iphone is connected ...

Casual Listener

Good afternoon,   Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1   Since a few days, it appears that when I listen t...

docvg

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Song stops mid song iPhone 6.

Hello all, I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after 1-2 mins. If I fast forward the song it continues. Is there...

Casual Listener

Hello all,   I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Spotify Now ?? Where are you NOW.

Hey,I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it. I really need this feature in my life Living in the Netherlands, maybe this feature isn't released here? Let me know!

Roadie

Hey, I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it.  I really need this feature in my life 🙂  Living in the Nethe...

MattSuda

Spotify Star

792 Views

3 replies

1 likes

  • 792 Views
  • 3 replies
  • 1 likes

charge in dollars

hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this problem I might have to cancel the account, or can so...

Casual Listener

hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this pr...

MattSuda

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Volume normalization

I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frustrating. Spotify on my android phone has this option...

Casual Listener

I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frust...

MattSuda

Spotify Star

1487 Views

3 replies

0 likes

  • 1487 Views
  • 3 replies
  • 0 likes

Instagram

When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to prevent Instagram from over-riding Spotify? It's not ...

Newbie

When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to pr...

MattSuda

Spotify Star

610 Views

1 replies

0 likes

Instagram
  • 610 Views
  • 1 replies
  • 0 likes

Download Spotify songs

Hey is it possible to download songs from Spotify for free? How,?

Casual Listener

Hey is it possible to download songs from Spotify for free? How,?

mike_vengeance

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Cannot log in on iPhone6

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

Newbie

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

mike_vengeance

Roadie

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Reset password

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is that I'll not be able to use the Sonos app when I pur...

Newbie

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is th...

mike_vengeance

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

playing music offline

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?

Newbie

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...

mike_vengeance

Roadie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes