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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242143 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124985 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307734 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132029 Views

19 replies

38 likes

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Solved!! 30-day free trial

I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I for some reason don't want to continue it, and I can...

Casual Listener

I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I f...

Cody0513

Casual Listener

789 Views

3 replies

0 likes

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Missing albums

Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I used to be able to play and enjoy them all both in...

Newbie

Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I...

287 Views

0 replies

0 likes

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browse not showing in iphone (ios 9.1) replaced by "moments" and "now"

Hey there- I am new to Spotify.... I'm a Rdio transplant and late to the game, I know. I just download a premium account through a family plan. Only problem is... on my iphone app "browse" isn't an option in the left menu. Mine menu reads: search, no...

Newbie

Hey there-   I am new to Spotify.... I'm a Rdio transplant and late to the game, I know.   I just download a premium account through a family plan. Only problem is... on my iphone ...

289 Views

0 replies

0 likes

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Conection

Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundos). Que debo hacer para escucharlas sin interrupcio...

Newbie

Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundo...

336 Views

0 replies

0 likes

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Spotify won't connect on 3G on iOS 9

After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however.Has anyone encountered this problem? I know the obvious answer would be to reinstall the app, however I've got more than 12GB of offline songs which...

Visitor

After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however. Has anyone encountered this problem? I know the obvious answer would be to reinstall the app,...

dsa_7

Roadie

1369 Views

1 replies

0 likes

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Not letting me buy premium

I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I click to buy premium the message goes away and nothi...

Newbie

I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I c...

dsa_7

Roadie

852 Views

1 replies

1 likes

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Available offline and playlist update

Hi Everybody, just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to during my commute. So my question is, when spotify updates those playlist, d...

Casual Listener

Hi Everybody,     just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to dur...

mike_vengeance

Roadie

1845 Views

3 replies

0 likes

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Issues with Spotify playlist and song playback

Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it.Background:I'm using iOS version 8.3. I only have Spotify installed o...

Casual Listener

Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it. Background: I...

olliedcat

Casual Listener

533 Views

1 replies

1 likes

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Syncing Songs Not In Spotify Archives to Mobile from Local Files

So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local library in Spotify on the mac. I can play them fro...

Newbie

So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local...

379 Views

0 replies

0 likes

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Can't get Spotify to play through bluetooth in 2012 Chevrolet on Iphone 5s

I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciated. Thanks

Newbie

I'm connected to bluetooth in vehicle, and can make calls through bluetooth.  However, when I play Spotify I can only hear it through my Iphone.  Any help or suggestions would be appreciate...

294 Views

0 replies

0 likes

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Playing local files to ChromeCast

Hi,I tried to create a playlist on the desktop, with local files in it.This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage to stream it to my Chromecast, message being: Sorry! Can't play ...

Newbie

Hi, I tried to create a playlist on the desktop, with local files in it. This playlist was then synced to my iPhone.   While I managed to play the file on the iPhone itself, I cannot manage ...

478 Views

0 replies

0 likes

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Spotify "not"-connect

Windows 7 Home Premium PC, 10GB ram, 6 core processor.iPhone 5s with latest iOS installed. This usually works.. Open spotify on PC, start music.Open Spotify on iPhone, tap song on bottom, tap "Devices available", then choose my PC name and I can cont...

Visitor

Windows 7 Home Premium PC, 10GB ram, 6 core processor. iPhone 5s with latest iOS installed.   This usually works..   Open spotify on PC, start music. Open Spotify on iPhone, tap song ...

user-removed

Not applicable

425 Views

2 replies

0 likes

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Starred Playlist Gone

I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showing up twice so I deleted one, apparently that wasn't...

Newbie

I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showin...

jnor_

Newbie

785 Views

4 replies

0 likes

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Login Failed

When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" But, I logged into my desktop computer with no problems. Can someone please...

Newbie

When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?"  But, I logged int...

jean3601

Community Legend

378 Views

1 replies

0 likes

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doesn't recognize my Premium account on my devices

Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck

Newbie

Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck

jean3601

Community Legend

383 Views

1 replies

0 likes

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Solved!! I could only log into the Spotify website, but not the app.

I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (because it's the only email I have) and that didn't...

Casual Listener

I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (...

Nico

Community Legend

1780 Views

4 replies

0 likes

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Can't find device on settings. Can't play local songs on phone but can on computer.

I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offline files. It seems all offline files the name is gr...

Casual Listener

I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offli...

763 Views

0 replies

0 likes

6s
iphone
local
Spotify
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Solved!! Is there a way to manually sort my playlists?

Former Rdio use here who has come over to Spotify. Is there a way to manually sort my playlists? I don't mean the songs within the playlist. I want to order my playlists in an order of my choosing. Why can't I just drag and drop them in different ord...

Casual Listener

Former Rdio use here who has come over to Spotify. Is there a way to manually sort my playlists? I don't mean the songs within the playlist. I want to order my playlists in an order of my choosing. W...

alytkitteh

Casual Listener

2441 Views

2 replies

0 likes

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Solved!! Re: Saved music disappeared

@12100460084! Sure. ^^ Here are the steps for the iPhone: 1. Go on the home screen, tap and hold the Spotify icon until it shakes.2. Tap the X symbol on the icon.3. Open the App Store then search for and install the Spotify Music app. Peace ^^

Community Legend

@12100460084!    Sure. ^^ Here are the steps for the iPhone: 1. Go on the home screen, tap and hold the Spotify icon until it shakes. 2. Tap the X symbol on the...

12100460084

Casual Listener

929 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

"Starred" list shows oldest song

my started list normally in the past showed my most recently added to the list now it shows the oldest firstHow do I change it back

Newbie

my started list normally in the past showed my most recently added to the list now it shows the oldest first How do I change it back

01jules04

Newbie

843 Views

2 replies

0 likes

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