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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246525 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131689 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3341 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309948 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133603 Views

19 replies

38 likes

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iTunes music won't sync to iPhone :(

Hey guys, So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it. I was really hoping I could just sync it as a local file then put it in my playlist, but it's not working. I've reset everything then s...

Visitor

Hey guys,   So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it.  I was really hoping I could just sync it as a local file then put it ...

412 Views

0 replies

0 likes

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Using my account

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that didn't help. Can someone tell me what to do? Thanks...

Newbie

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that ...

Jordi

Community Legend

358 Views

1 replies

0 likes

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  • 1 replies
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Songs not syncing to offline mode

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

Newbie

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

Nico

Community Legend

379 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesn't sync music - no matter what (ios)

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS.This is really *swearword* annoying, since i don't have...

Casual Listener

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS. Th...

302 Views

0 replies

0 likes

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Solved!! iPhone 6 and iPhone 6+ Look Different?

Wife has the iPhone 6 and I have the Plus. On hers, she has a Now option and an option for Shows. I don't seem to have that on my iPhone 6+ Is this normal or is anyone else seeing this?

Music Fan

Wife has the iPhone 6 and I have the Plus.   On hers, she has a Now option and an option for Shows.   I don't seem to have that on my iPhone 6+   Is this normal or is anyone else...

RatBoyGL

Music Fan

1601 Views

5 replies

0 likes

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Not able to follow Facebook friends

I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to respond and even following people individually does...

Newbie

I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to ...

286 Views

0 replies

0 likes

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iPhone not showing up on computer

I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting The computer and iPhone to The same wi-fi, which i...

Newbie

I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting...

430 Views

0 replies

0 likes

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Radio Won't Work

I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple times and nothing has fixed this. Pretty disappointed ...

Newbie

I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple tim...

308 Views

0 replies

0 likes

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Spotify offline even when connected to wifi

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per website help.

Casual Listener

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per we...

jarppii_

Casual Listener

736 Views

3 replies

0 likes

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Iphone app (iphone 6S ios 9.1) camera kills Spotify

Hi, Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug??

Casual Listener

Hi,    Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug?? 

jean3601

Community Legend

713 Views

3 replies

0 likes

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Offline button doesn't appear

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists.

Newbie

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists. 

jean3601

Community Legend

457 Views

1 replies

0 likes

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  • 1 replies
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I need help subscribing with iTunes

I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gift card that I have. BOTTOME LINE: How can I take a...

Newbie

I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gi...

jean3601

Community Legend

352 Views

1 replies

0 likes

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Thumbs up/down connected to Soundtouch

The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch. Why? Its a pain in the ass.

Newbie

The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch.  Why?  Its a pain in the ass.

388 Views

0 replies

0 likes

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My iPhone Won't Connect To My Mac Spotify

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please help!

Newbie

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please...

385 Views

0 replies

0 likes

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track unavailable

Why would some of my songs become unavailabe on on my iphone, while here I am listening to them on spotify through the desktop client? As an example, I have been listening to Aimee Mann's "Video" and "Guys Like Me" for a week or so on the iphone flaw...

Newbie

Why would some of my songs become unavailabe on on my iphone, while here I am listening to them on spotify through the desktop client?   As an example, I have been listening to Aimee Mann's ...

duncanreid-us

Casual Listener

600 Views

1 replies

0 likes

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PREMIUM USER - NOW NOT THE CASE SINCE CONTRACT UPGRADE

Ok, hope you can help (awaiting spotify response) Me and my Wife have SPOTIFY PREMIUM and have done for ages now and been paying the monthly amount, no issues. We upgraded last Friday to new handsets and have since gone to use SPOTIFY again and now n...

Newbie

Ok, hope you can help (awaiting spotify response)   Me and my Wife have SPOTIFY PREMIUM and have done for ages now and been paying the monthly amount, no issues. We upgraded last Friday to new...

406 Views

0 replies

0 likes

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Solved!! Newest update kills local file sync.

Spotify Version: 2.1.0.2676Account: PremiumiOS: 8.1.1iPhone: 5SMac Desktop OS: Yosemite 10.10.1Updated to the latest Spotify version yesterday. It removed all of my locally synced music (the tracks not available on Spotify, like AC/DC and Tool). Now ...

Gig Goer

Spotify Version: 2.1.0.2676 Account: Premium iOS: 8.1.1 iPhone: 5S Mac Desktop OS: Yosemite 10.10.1 Updated to the latest Spotify version yesterday. It removed all of my locally synced music ...

suito

Casual Listener

3506 Views

13 replies

1 likes

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  • 13 replies
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Solved!! Unable to login

I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website.

Casual Listener

I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website. 

Nico

Community Legend

1158 Views

5 replies

0 likes

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Imported playlist stuck waiting to download?

Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren't downloaded from a trusted, verified source, you w...

Casual Listener

Where were your local files downloaded from? I went through this last night, easy fix if you know what to look for. It's not Spotify, your software or storage. I'm thinking if your local files weren'...

750 Views

0 replies

0 likes

  • 750 Views
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Understanding offline playlists

Hi, I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting to download. I've re-installed the app and nothing's change...

Composer

Hi,   I've made a playlist and enabled available offline. After syncing/downloading some songs have the green arrow, some songs doesn't, some songs are grayed out and the playlist says waiting...

Dasiaw419

Casual Listener

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
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