Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232548 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114136 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442983 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303925 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just got a new iphone 6s and had all my stuff transferred from my old phone to my new phone. Since then I have not been able to log in. It gives me error message 404 (temporary log in problem). I have reset my spotify password and my facebook passw...
I just got a new iphone 6s and had all my stuff transferred from my old phone to my new phone. Since then I have not been able to log in. It gives me error message 404 (temporary log in p...
Casual Listener
1122 Views
4 replies
0 likes
I love spotify, but it is a very shi**y solution when it comes til local files. I have several times had the problem, that the playlist including spotify and local files dont play the local files. They are greyed out on the iPhone even thogh the same...
I love spotify, but it is a very shi**y solution when it comes til local files. I have several times had the problem, that the playlist including spotify and local files dont play the local ...
Newbie
1096 Views
3 replies
0 likes
On iOs 9.1 (iPhone 6) the keyboard overlay blocks the possibility to choose "Listen on this iPhone" button when remote play starts on another PC while you are searching on the iPhone. Steps to reproduce the issue:Remote play must not be activeOpen iP...
On iOs 9.1 (iPhone 6) the keyboard overlay blocks the possibility to choose "Listen on this iPhone" button when remote play starts on another PC while you are searching on the iPhone. Steps ...
586 Views
0 replies
1 likes
Spotify connects almost instantly on any other network, except mine. And i have a pretty stable and fast network. This didn't use to happen, but i cannot remember exacty when it started.
Spotify connects almost instantly on any other network, except mine. And i have a pretty stable and fast network. This didn't use to happen, but i cannot remember exacty when it started.
Casual Listener
532 Views
2 replies
0 likes
I am using Spotify on my iPad. I would like Spotify to keep playing continuous without shutting down. I am hoping that it will not shut down after 3 hours of play like some other music service does. Is there a way to do this ? Thanks
I am using Spotify on my iPad. I would like Spotify to keep playing continuous without shutting down. I am hoping that it will not shut down after 3 hours of play like ...
341 Views
0 replies
0 likes
Hi. I registered to Spotify 129 this morning, activated in via link then entered the verification and it's not yet activated until now.
Hi. I registered to Spotify 129 this morning, activated in via link then entered the verification and it's not yet activated until now.
352 Views
0 replies
0 likes
Device:iPhone 6Operating System Version:9.0.2 (13A452)Spotify Version:4.4.0.1576Description:I had my music stored on my iPhone in downloadquality normal. I changed this to high. The problem is that now still a lot of songs have to be downloaded/chang...
Device: iPhone 6 Operating System Version: 9.0.2 (13A452) Spotify Version: 4.4.0.1576 Description: I had my music stored on my iPhone in downloadquality normal. I changed this to high. T...
536 Views
0 replies
0 likes
I've already subscribed Spotify99 to globe, but whenever i'm going to verify it to the site it won't verify. Pls send help.
I've already subscribed Spotify99 to globe, but whenever i'm going to verify it to the site it won't verify. Pls send help.
Spotify Star
1057 Views
1 replies
0 likes
Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - the air play icon isnt coming up Thank you
Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - the air play icon isnt coming up 🙂 Thank you
593 Views
0 replies
0 likes
Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up Thank you
Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up 🙂 Thank you
651 Views
0 replies
0 likes
=== START OF TEMPLATE ===Brief description of the issue:Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. Steps to reproduce the issue:Updated iOS app like anyone no...
=== START OF TEMPLATE === Brief description of the issue: Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. &...
Community Legend
1476 Views
2 replies
1 likes
What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? Having looked through the forum it seems like folks have...
What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? ...
638 Views
0 replies
0 likes
I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i restart the app. This sucks! Spotify is like my on...
I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i...
373 Views
0 replies
0 likes
Hey guys, So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two problems that could be connected:1) Two of the ten local files appear gr...
Hey guys, So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two proble...
422 Views
0 replies
0 likes
Device: Every (Mac, iPhone, etc) Operating System Version: 10.14 Spotify Version: All Description: I see an unauthorized device in my "Spotify Connect" that doesn't allow me to play my song. It keeps switch and controlling that device. It's not on my...
Device: Every (Mac, iPhone, etc) Operating System Version: 10.14 Spotify Version: All Description: I see an unauthorized device in my "Spotify Connect" that doesn't a...
Community Legend
724 Views
1 replies
0 likes
Hi,Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight?Thanks in advance
Hi, Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight? Thanks in advance
Spotify Star
847 Views
1 replies
0 likes
The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homescreen icon, it just gives the unsupported 3D touch v...
The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homesc...
Spotify Star
900 Views
1 replies
0 likes
Hello, I'm a long time Spotify user and overall love the app! I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinitely. At this page, the home button stops working (ie. it won't return...
Hello, I'm a long time Spotify user and overall love the app! I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinite...
Spotify Star
16504 Views
27 replies
12 likes
Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1. maybe some screen size issue. Is there a new version coming soon to address the larger screen?
Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1. maybe some screen size issue. Is there a new version coming soon to address the larger screen?
Spotify Star
2819 Views
2 replies
15 likes
As no response comes on the referred main thread, maybe I'll try starting a new one. Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will take one week to fix" and wait, instead of having no news and g...
As no response comes on the referred main thread, maybe I'll try starting a new one. Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will tak...
Spotify Star
1168 Views
5 replies
2 likes
