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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31043 Views

40 replies

9 likes

  • 31043 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95674 Views

115 replies

12 likes

Other
  • 95674 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1049 Views

0 replies

0 likes

iOS
  • 1049 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294007 Views

60 replies

15 likes

  • 294007 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123905 Views

19 replies

38 likes

  • 123905 Views
  • 19 replies
  • 38 likes

charge in dollars

hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this problem I might have to cancel the account, or can so...

Casual Listener

hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this pr...

MattSuda

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Volume normalization

I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frustrating. Spotify on my android phone has this option...

Casual Listener

I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frust...

MattSuda

Spotify Star

1436 Views

3 replies

0 likes

  • 1436 Views
  • 3 replies
  • 0 likes

Instagram

When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to prevent Instagram from over-riding Spotify? It's not ...

Newbie

When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to pr...

MattSuda

Spotify Star

588 Views

1 replies

0 likes

Instagram
  • 588 Views
  • 1 replies
  • 0 likes

Download Spotify songs

Hey is it possible to download songs from Spotify for free? How,?

Casual Listener

Hey is it possible to download songs from Spotify for free? How,?

mike_vengeance

Roadie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Cannot log in on iPhone6

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

Newbie

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

mike_vengeance

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Reset password

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is that I'll not be able to use the Sonos app when I pur...

Newbie

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is th...

mike_vengeance

Roadie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

playing music offline

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?

Newbie

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...

mike_vengeance

Roadie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Offline Syncing Issues On iPhone 6s

I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it hit a snag and I keep getting a message on the playl...

Casual Listener

I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it h...

joejask

Casual Listener

882 Views

2 replies

0 likes

  • 882 Views
  • 2 replies
  • 0 likes

Spotify On iPhone 6 ISSUES!!!

I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs were not only available offline in the full song list but I co...

Newbie

I have the upgraded version of Spotify allowing me to listen to my music offline.  I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus.  When I was on the Galaxy, all of my songs...

joejask

Casual Listener

1566 Views

3 replies

0 likes

  • 1566 Views
  • 3 replies
  • 0 likes

Premium subscription not showing on laptop (2nd device)

I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do?? HELP

Newbie

I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do...

kbrooksc

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Playlist not the same

Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite playlist and sent countless hours putting them togethe...

Visitor

Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite pla...

Nico

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Trouble Syncing Playlists

I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists don't appear. Any suggestions?

Casual Listener

I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists do...

Nico

Community Legend

660 Views

5 replies

0 likes

  • 660 Views
  • 5 replies
  • 0 likes

Solved!! Can no longer go online

My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or any connection to http://ap.gslb.spotify.com/ I realise this is old softwa...

Regular

My old iPod Touch can no longer go online with Spotify.   It is a G1 and I'm running Spotify 0.4.20.155   It can't establish a secure connection to https://ap.gslb.spotify.com/ or ...

Timewarp

Regular

1493 Views

1 replies

0 likes

ipod touch
  • 1493 Views
  • 1 replies
  • 0 likes

Offline listening on a devise that won't ever be online

A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My intention is to keep using this old devise to listen to music o...

Newbie

A question, that may be simple to answer.   I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My int...

jonasherdegen

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing after one song

Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...

Newbie

Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...

cindyz

Newbie

900 Views

1 replies

0 likes

ios 9
Playback problem
Spotify Premium
  • 900 Views
  • 1 replies
  • 0 likes

iPhone unable to scrobble tracks to last.fm since latest update.

I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling perfectly from my desktop. I'm using an iPhone 6 and...

Newbie

I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling p...

berryll

Newbie

799 Views

2 replies

1 likes

  • 799 Views
  • 2 replies
  • 1 likes

iPhone app wont detect network

Hey!I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no connection".This bothers me because I have a working wif...

Casual Listener

Hey! I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no c...

Arnt1

Casual Listener

701 Views

1 replies

0 likes

network
  • 701 Views
  • 1 replies
  • 0 likes

In offline mode some album covers disappear

Hi there I am using Spotify on my iPhone6 and have the following situation.In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offline music is available, but not all album covers are available. I d...

Newbie

Hi there   I am using Spotify on my iPhone6 and have the following situation. In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offl...

Horiakuma

Newbie

471 Views

1 replies

1 likes

  • 471 Views
  • 1 replies
  • 1 likes

Can not play Spotify on Yamaha RX-A730 Receiver through USB connection

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick. However, when I try to play songs from Spotify using the USB connection, I can see the album artwor...

Casual Listener

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick.  However, when I try to play songs from Spo...

DaHan

Casual Listener

1638 Views

1 replies

1 likes

no sound
Spotify
usb
Yamaha
  • 1638 Views
  • 1 replies
  • 1 likes

Spotify Won't Stay Logged In

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't listen to my playlists offline. Everything I log back i...

Casual Listener

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't list...

kathygee465

Casual Listener

2505 Views

5 replies

0 likes

  • 2505 Views
  • 5 replies
  • 0 likes