Solved: Unable to login

robink13 · 2015-12-01

I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website.

Nico · 2015-12-01

Try to use your username instead of your email address in the login process.

This might help you. ^^

Peace

Nico · 2015-12-01

Hey @robink13! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks!

Peace ^^

robink13 · 2015-12-01

No it doesnt work

Nico · 2015-12-01

Try to use your username instead of your email address in the login process.

This might help you. ^^

Peace

robink13 · 2015-12-01

yes, that worked! Thank you!

Nico · 2015-12-01

You're welcome. ^^

Peace

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