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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43372 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109060 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437816 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301897 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps show they are on 3.9.0.1054, and both show under th...
So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps ...
Community Legend
1617 Views
10 replies
0 likes
Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen to spotify, a screen appears saying that Hannah's Iphone is connected ...
Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen t...
Casual Listener
660 Views
2 replies
0 likes
Hello all, I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after 1-2 mins. If I fast forward the song it continues. Is there...
Hello all, I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after...
523 Views
0 replies
0 likes
Hey,I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it. I really need this feature in my life Living in the Netherlands, maybe this feature isn't released here? Let me know!
Hey, I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it. I really need this feature in my life 🙂 Living in the Nethe...
Spotify Star
810 Views
3 replies
1 likes
hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this problem I might have to cancel the account, or can so...
hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this pr...
Spotify Star
369 Views
1 replies
0 likes
I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frustrating. Spotify on my android phone has this option...
I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frust...
Spotify Star
1505 Views
3 replies
0 likes
When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to prevent Instagram from over-riding Spotify? It's not ...
When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to pr...
Spotify Star
624 Views
1 replies
0 likes
Hey is it possible to download songs from Spotify for free? How,?
Hey is it possible to download songs from Spotify for free? How,?
Roadie
493 Views
1 replies
0 likes
I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!
I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!
Roadie
364 Views
1 replies
0 likes
I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is that I'll not be able to use the Sonos app when I pur...
I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is th...
Roadie
364 Views
1 replies
0 likes
I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?
I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...
Roadie
378 Views
1 replies
0 likes
I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it hit a snag and I keep getting a message on the playl...
I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it h...
Casual Listener
923 Views
2 replies
0 likes
I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs were not only available offline in the full song list but I co...
I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs...
Casual Listener
1599 Views
3 replies
0 likes
I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do?? HELP
I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do...
Community Legend
408 Views
1 replies
0 likes
Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite playlist and sent countless hours putting them togethe...
Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite pla...
Community Legend
331 Views
1 replies
0 likes
I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists don't appear. Any suggestions?
I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists do...
Community Legend
696 Views
5 replies
0 likes
My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or any connection to http://ap.gslb.spotify.com/ I realise this is old softwa...
My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or ...
Regular
1511 Views
1 replies
0 likes
A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My intention is to keep using this old devise to listen to music o...
A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My int...
Community Legend
534 Views
1 replies
0 likes
Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...
Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...
Newbie
926 Views
1 replies
0 likes
I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling perfectly from my desktop. I'm using an iPhone 6 and...
I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling p...
Newbie
825 Views
2 replies
1 likes
