Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37308 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102927 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431606 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299258 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?
I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...
Roadie
368 Views
1 replies
0 likes
I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it hit a snag and I keep getting a message on the playl...
I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it h...
Casual Listener
903 Views
2 replies
0 likes
I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs were not only available offline in the full song list but I co...
I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs...
Casual Listener
1591 Views
3 replies
0 likes
I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do?? HELP
I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do...
Community Legend
399 Views
1 replies
0 likes
Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite playlist and sent countless hours putting them togethe...
Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite pla...
Community Legend
328 Views
1 replies
0 likes
I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists don't appear. Any suggestions?
I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists do...
Community Legend
686 Views
5 replies
0 likes
My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or any connection to http://ap.gslb.spotify.com/ I realise this is old softwa...
My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or ...
Regular
1507 Views
1 replies
0 likes
A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My intention is to keep using this old devise to listen to music o...
A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My int...
Community Legend
523 Views
1 replies
0 likes
Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...
Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...
Newbie
913 Views
1 replies
0 likes
I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling perfectly from my desktop. I'm using an iPhone 6 and...
I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling p...
Newbie
815 Views
2 replies
1 likes
Hey!I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no connection".This bothers me because I have a working wif...
Hey! I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no c...
Casual Listener
712 Views
1 replies
0 likes
Hi there I am using Spotify on my iPhone6 and have the following situation.In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offline music is available, but not all album covers are available. I d...
Hi there I am using Spotify on my iPhone6 and have the following situation. In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offl...
Newbie
488 Views
1 replies
1 likes
I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick. However, when I try to play songs from Spotify using the USB connection, I can see the album artwor...
I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick. However, when I try to play songs from Spo...
Casual Listener
1658 Views
1 replies
1 likes
Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't listen to my playlists offline. Everything I log back i...
Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't list...
Casual Listener
2533 Views
5 replies
0 likes
Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone 6S Plus these songs doesnt work anymore. Have almo...
Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone...
Not applicable
5980 Views
26 replies
0 likes
Hi!The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine.I never had problems with my old iPhone 4. Is there a Solution?Thx fix3l
Hi! The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine. I never had problems with my old iPhone 4. Is there a Solution? Thx fix3l
Casual Listener
468 Views
1 replies
0 likes
MY IPAD IS NOT SYNCING "WHY" IT IS ON THE SAME WIFI AND SPOTIFY IS NOT USING CLOUDS IT IS USING ROAMING LOCAL (NORMALLY) (HIDDEN) EMPTIED THE HIDDEN FILE DATA BECAUSE IT IS MAKING MY HARD DRIVE SLOW IT IS NOT PROPER TO USE USER DATA PERSONAL ON INDIV...
MY IPAD IS NOT SYNCING "WHY" IT IS ON THE SAME WIFI AN...
387 Views
0 replies
0 likes
I'm becoming more and more frustrated with this annoying message. I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. However, it's getting beyond annoying that I get songs in my play...
I'm becoming more and more frustrated with this annoying message. I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. &...
Casual Listener
39772 Views
22 replies
0 likes
Hey! Sorry, I know there are topics about this but they haven't helped me at all.I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albums starts.This problem is only on my iPhone, it's fin...
Hey! Sorry, I know there are topics about this but they haven't helped me at all. I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albu...
631 Views
0 replies
0 likes
On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my laptop and Android device can connect to the inter...
On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my...
835 Views
0 replies
0 likes
