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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242135 Views

27 replies

5 likes

  • 242135 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124975 Views

119 replies

13 likes

Other
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  • 119 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307726 Views

62 replies

16 likes

  • 307726 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132026 Views

19 replies

38 likes

  • 132026 Views
  • 19 replies
  • 38 likes

How to play to my Bowers and Wilkins speaker

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up Thank you

Casual Listener

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up 🙂   Thank you

658 Views

0 replies

0 likes

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Solved!! Spotify iOS App v4.3.0 Crash on Launch

=== START OF TEMPLATE ===Brief description of the issue:Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. Steps to reproduce the issue:Updated iOS app like anyone no...

Community Legend

=== START OF TEMPLATE === Brief description of the issue: Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. &...

kirashi

Community Legend

1502 Views

2 replies

1 likes

bug
bug report
  • 1502 Views
  • 2 replies
  • 1 likes

Can't follow friends on Iphone

What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? Having looked through the forum it seems like folks have...

Newbie

What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? ...

643 Views

0 replies

0 likes

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Playlists wont load (ios6)

I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i restart the app. This sucks! Spotify is like my on...

Casual Listener

I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
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Local Files Acting Up

Hey guys, So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two problems that could be connected:1) Two of the ten local files appear gr...

Newbie

Hey guys,    So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two proble...

431 Views

0 replies

0 likes

  • 431 Views
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Spotify Connect Invalid Device

Device: Every (Mac, iPhone, etc) Operating System Version: 10.14 Spotify Version: All Description: I see an unauthorized device in my "Spotify Connect" that doesn't allow me to play my song. It keeps switch and controlling that device. It's not on my...

Newbie

Device: Every (Mac, iPhone, etc)    Operating System Version: 10.14   Spotify Version: All   Description: I see an unauthorized device in my "Spotify Connect" that doesn't a...

jean3601

Community Legend

755 Views

1 replies

0 likes

Android
iOS
Mac
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  • 1 replies
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Solved!! Test apps

Hi,Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight?Thanks in advance

Casual Listener

Hi, Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight? Thanks in advance

MattSuda

Spotify Star

870 Views

1 replies

0 likes

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  • 1 replies
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Where are the 3D Touch feautures?

The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homescreen icon, it just gives the unsupported 3D touch v...

Roadie

The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homesc...

MattSuda

Spotify Star

905 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Issues on iPad Pro

Hello, I'm a long time Spotify user and overall love the app! I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinitely. At this page, the home button stops working (ie. it won't return...

Regular

Hello, I'm a long time Spotify user and overall love the app!     I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinite...

MattSuda

Spotify Star

16817 Views

27 replies

12 likes

iOS
pro
Spotify
  • 16817 Views
  • 27 replies
  • 12 likes

Solved!! Spotify App on Ipad Pro iOS9.1

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1. maybe some screen size issue. Is there a new version coming soon to address the larger screen?

Visitor

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1.  maybe some screen size issue.  Is there a new version coming soon to address the larger screen?

MattSuda

Spotify Star

2854 Views

2 replies

15 likes

  • 2854 Views
  • 2 replies
  • 15 likes

Any news on an expected solution for the iPad pro bug?

As no response comes on the referred main thread, maybe I'll try starting a new one. Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will take one week to fix" and wait, instead of having no news and g...

Casual Listener

As no response comes on the referred main thread, maybe I'll try starting a new one.   Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will tak...

MattSuda

Spotify Star

1188 Views

5 replies

2 likes

iPad pro crash issue
  • 1188 Views
  • 5 replies
  • 2 likes

Repeated crash on iPad Pro

I have just got an iPad Pro and can't run Spotify. I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obviously) using the latest version from the App Store. It ope...

Casual Listener

I have just got an iPad Pro and can't run Spotify.  I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obvio...

MattSuda

Spotify Star

589 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPad Pro application

The Spotify iPad Pro application crashes as soon as I try to open it.

Casual Listener

The Spotify iPad Pro application crashes as soon as I try to open it.

MattSuda

Spotify Star

1231 Views

6 replies

1 likes

  • 1231 Views
  • 6 replies
  • 1 likes

Spotify crash ios9.1 ipad pro

Hello, spotify don't load corrzctmy and crash just after the black screen with the logo.same result after reinstall. thanks for your help.

Casual Listener

Hello,     spotify don't load corrzctmy and crash just after the black screen with the logo. same result after reinstall.   thanks for your help.

MattSuda

Spotify Star

3022 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

How to disable Spotify connect?

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I have to select my own device, thus interrupting her l...

Regular

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I ha...

jean3601

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Subscripción a Premium no se puede

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que ya tengo

Newbie

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que...

felix17araiza

Newbie

850 Views

3 replies

0 likes

Subscripción
  • 850 Views
  • 3 replies
  • 0 likes

Spotify pause when opening other apps

Hi! When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

Newbie

Hi!    When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

MattSuda

Spotify Star

889 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App frequently crashing on iPad

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce: 1. Play a song, any song. 2. Listen for about 20 seconds. 3. App crashes almost every time. Or 1. Browse to an artist. 2. Scroll down ...

Roadie

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce:   1. Play a song, any song.  2. Listen for about 20 seconds.  3....

MattSuda

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Playing but no sound

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

Newbie

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge  the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

jean3601

Community Legend

1370 Views

1 replies

0 likes

  • 1370 Views
  • 1 replies
  • 0 likes

Local Files (German)

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots) Thanks

Newbie

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots)   Thanks

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes