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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43376 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109071 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

  • 301898 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

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  • 19 replies
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iPhone app wont detect network

Hey!I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no connection".This bothers me because I have a working wif...

Casual Listener

Hey! I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no c...

Arnt1

Casual Listener

720 Views

1 replies

0 likes

network
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In offline mode some album covers disappear

Hi there I am using Spotify on my iPhone6 and have the following situation.In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offline music is available, but not all album covers are available. I d...

Newbie

Hi there   I am using Spotify on my iPhone6 and have the following situation. In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offl...

Horiakuma

Newbie

497 Views

1 replies

1 likes

  • 497 Views
  • 1 replies
  • 1 likes

Can not play Spotify on Yamaha RX-A730 Receiver through USB connection

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick. However, when I try to play songs from Spotify using the USB connection, I can see the album artwor...

Casual Listener

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick.  However, when I try to play songs from Spo...

DaHan

Casual Listener

1667 Views

1 replies

1 likes

no sound
Spotify
usb
Yamaha
  • 1667 Views
  • 1 replies
  • 1 likes

Spotify Won't Stay Logged In

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't listen to my playlists offline. Everything I log back i...

Casual Listener

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't list...

kathygee465

Casual Listener

2551 Views

5 replies

0 likes

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Solved!! iOS 9.0.2 iPhone 6S Plus

Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone 6S Plus these songs doesnt work anymore. Have almo...

Music Fan

Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone...

user-removed

Not applicable

6070 Views

26 replies

0 likes

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Spotify won't connect over Wlan

Hi!The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine.I never had problems with my old iPhone 4. Is there a Solution?Thx fix3l

Casual Listener

Hi! The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine. I never had problems with my old iPhone 4.   Is there a Solution? Thx fix3l  

Fix3l

Casual Listener

485 Views

1 replies

0 likes

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IPAD SYNC NOT WORKING

MY IPAD IS NOT SYNCING "WHY" IT IS ON THE SAME WIFI AND SPOTIFY IS NOT USING CLOUDS IT IS USING ROAMING LOCAL (NORMALLY) (HIDDEN) EMPTIED THE HIDDEN FILE DATA BECAUSE IT IS MAKING MY HARD DRIVE SLOW IT IS NOT PROPER TO USE USER DATA PERSONAL ON INDIV...

Newbie

MY   IPAD  IS    NOT   SYNCING   "WHY"     IT    IS    ON   THE  SAME WIFI  AN...

392 Views

0 replies

0 likes

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Solved!! "Unable to Play Track" - I'm getting fed up.

I'm becoming more and more frustrated with this annoying message. I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. However, it's getting beyond annoying that I get songs in my play...

Casual Listener

I'm becoming more and more frustrated with this annoying message.   I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. &...

beckyp3434

Casual Listener

39854 Views

22 replies

0 likes

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  • 22 replies
  • 0 likes

It keeps playing different songs

Hey! Sorry, I know there are topics about this but they haven't helped me at all.I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albums starts.This problem is only on my iPhone, it's fin...

Casual Listener

Hey! Sorry, I know there are topics about this but they haven't helped me at all. I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albu...

637 Views

0 replies

0 likes

different songs
Playlist iOS
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Spotify won't connect to the internet [iPad Mini]

On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my laptop and Android device can connect to the inter...

Visitor

On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my...

837 Views

0 replies

0 likes

connecting
internet
iOS
problem
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Two subscriptions

So I recently got my facebook back, which last 3 months long. with that, i lost my spotify account. I got back my spotify, but my subscription had ended. so I got the student premium sub, I was trying to open spotify on my phone and use the same info...

Newbie

So I recently got my facebook back, which last 3 months long. with that, i lost my spotify account. I got back my spotify, but my subscription had ended. so I got the student premium sub, I was tryin...

359 Views

0 replies

0 likes

  • 359 Views
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Solved!! Black Screen

Hello, My spotify App on my phone will open, however when it does open, it just goes to a highlighted black screen. I have deleted the app from my phone and reinstalled, however the problem is persistant. I am unable to use the app at this point and ...

Casual Listener

Hello,   My spotify App on my phone will open, however when it does open, it just goes to a highlighted black screen. I have deleted the app from my phone and reinstalled, however the problem ...

MattSuda

Spotify Star

4009 Views

3 replies

0 likes

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  • 3 replies
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Playlist disappears with 3G connection.

Hi, So, not sure if this is a feature or a fault to be honest. However, I have recently encountered a frustrating problem. I should preface this by saying, I know that there are ways to avoid this problem, I just think it shouldn't be engineered this...

Newbie

Hi,    So, not sure if this is a feature or a fault to be honest.    However, I have recently encountered a frustrating problem. I should preface this by saying, I know that t...

416 Views

0 replies

0 likes

  • 416 Views
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Using all my memory

I have somehow downloaded all of my playlist and used all of my phone memory. How can I set it back to only play when I am online

Casual Listener

I have somehow downloaded all of my playlist and used all of my phone memory. How can I set it back to only play when I am online

Joyk

Casual Listener

732 Views

2 replies

0 likes

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  • 2 replies
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missing playlists

so hard to get to email for tec support. having the same problems is always have with my i phone 4 and spotify. i sign in and for some reason on my iphone none of my music or playlist want to show up. sign in on my ipad andu fine, but all playlists m...

Regular

so hard to get to email for tec support.  having the same problems is always have with my i phone 4 and spotify.   i sign in and for some reason on my iphone none of my music or playlist ...

ollesdotter

Spotify Legend

1710 Views

13 replies

0 likes

  • 1710 Views
  • 13 replies
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My iPhone app won't download songs to offline anymore.

It has worked great for the year+ that I've had premium, and now it's just stuck in this loop. I save an album or song and the download symbol turns grey and says waiting to download but never does, or it goes red. I've just about everything that I c...

Newbie

It has worked great for the year+ that I've had premium, and now it's just stuck in this loop. I save an album or song and the download symbol turns grey and says waiting to download but never d...

jeremygoh

Community Legend

760 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Help!

I have premium on my computer but cannot get the app on my iphone to recognize the upgrade. I've tried deleting and reinstalling the app multiple times and still nothing. I am so frustrated what do i do?

Newbie

I have premium on my computer but cannot get the app on my iphone to recognize the upgrade. I've tried deleting and reinstalling the app multiple times and still nothing. I am so frustrated what do i...

cristinamunoz

Newbie

930 Views

3 replies

0 likes

  • 930 Views
  • 3 replies
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Does a Spotify Connect Receiver on a USB stick exist?

Hello, I have a pair of Quad 9L powered speakers with built in dac.There is a usb input on the speaker for use with digital audi in (like from an amp or pc).There is also a 3.5mm jack for analogue in on the speaker too. Ideally, I would like to plug ...

Newbie

Hello,   I have a pair of Quad 9L powered speakers with built in dac. There is a usb input on the speaker for use with digital audi in (like from an amp or pc). There is also a 3.5mm jack fo...

driveflanger

Community Legend

3318 Views

1 replies

0 likes

  • 3318 Views
  • 1 replies
  • 0 likes

Solved!! Can no longer log into Spotify via Facebook on my ipad

On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps. what is happening now is when I choose the log via Facebook...

Regular

On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps.   ...

no31

Regular

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
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Premium Problem

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to settings and it said I will get my first month December...

Casual Listener

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to sett...

MattSuda

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes