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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137060 Views
  • 503 replies
  • 108 likes
  • 137060 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94989 Views
  • 19 replies
  • 38 likes
  • 94989 Views
  • 19 replies
  • 38 likes

App iPhone 6s

The Spotify's app doesnt work on my iPhone 6 s. I'm a premium account. what should I do? is that a bug or what?

  • Newbie
  • The Spotify's app doesnt work on my iPhone 6 s. I'm a premium account. what should I do? is that a bug or what?
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Account Statistics / Information

My new iPad wants to log me into the wrong Facebook account. How do I change it to the correct Facebook account? I gave two Facebook accounts. I am a premium member.

  • Visitor
  • My new iPad wants to log me into the wrong Facebook account.  How do I change it to the correct Facebook account?  I gave two Facebook accounts.  I am a premium member.
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Saved Albums/Music Disappeared from iPhone

So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if this is related to the update, but seems like a bug...

  • Newbie
  • So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if ...
  • GabeJacobs
  • Newbie
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Tries to sync *all* of my music for offline play

Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2) Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't stop trying to download/sync my music for offline play. When I...

  • Newbie
  • Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2)   Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't st...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Songs Automatically Thumbs Upped

I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down something after it's been thumbs upped. What is going on? ...

  • Music Fan
  • I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down somethi...
  • Vynomer
  • Newbie
  • 1212 Views
  • 4 replies
  • 0 likes
  • 1212 Views
  • 4 replies
  • 0 likes

how to play spotify on wifi direct with iphone?

I used to conect my previous phone with android and played spotify with wifi direct (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos on tv and music but I cant do it with spotify. does anyo...

  • Newbie
  • I used to conect my previous phone with android and played spotify with wifi direct  (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos...
  • Mohamma-ka
  • Newbie
  • 2328 Views
  • 1 replies
  • 0 likes
  • 2328 Views
  • 1 replies
  • 0 likes

Have premium service and music is on an off without me pausing it....

Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular off line streaming please.Thanks!

  • Casual Listener
  • Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular o...
  • MattSuda
  • Spotify Star
  • 375 Views
  • 3 replies
  • 0 likes
  • 375 Views
  • 3 replies
  • 0 likes

Spotify at my Iphone

Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?

  • Newbie
  •   Why when I try to connect to my spotify account in my iphone do not recognize the account?    Do I have to create another account for my Iphone and Ipad? 
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Saved Music/Songs Not Syncing Between Devices

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, and it shows that I have no friend on my iPhone.Steps to...

  • Newbie
  • Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, ...
  • 632 Views
  • 0 replies
  • 1 likes
  • 632 Views
  • 0 replies
  • 1 likes

I deleted my liked from radio play list

How do I get it back because I'm getting tired of having to manually put it on a playlist.

  • Newbie
  • How do I get it back because I'm getting tired of having to manually put it on a playlist.
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Spotify issue

New phone & spotify won't let me in says I already have account with this email what do I do

  • Casual Listener
  • New phone & spotify won't let me in says I already have account with this email what do I do
  • Schamberger03
  • Casual Listener
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Spotify won't sync local files from my iTunes playlist to my iphone 6 plus

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd party site) i included 3 screenshots (2 from my mac and 1 from m...

  • Casual Listener
  • My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac   I have added several files in my iTunes playlist (2 paid albums from 3rd ...
  • jbscaf
  • Newbie
  • 1852 Views
  • 3 replies
  • 0 likes
  • 1852 Views
  • 3 replies
  • 0 likes

Solved!! Chromecast

Hello, anyone having problems casting spotify on their chromecast?

  • Casual Listener
  • Hello, anyone having problems casting spotify on their chromecast?
  • lessak
  • Newbie
  • 715 Views
  • 5 replies
  • 0 likes
  • 715 Views
  • 5 replies
  • 0 likes

"songs" dont sync when locked (and even not afterwards)

Hi, the following is driving me crazy:- I am listening to any music on my laptop (connected to internet)- when I find a cool song, I hit the "plus" button, to put it on my "songs" list so far, so good: song is added to my "songs" list on laptop - now...

  • Newbie
  • Hi,   the following is driving me crazy: - I am listening to any music on my laptop (connected to internet) - when I find a cool song, I hit the "plus" button, to put it on my "songs" list ...
  • 843 Views
  • 0 replies
  • 0 likes
  • 843 Views
  • 0 replies
  • 0 likes

Multi devices

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have.But when he is listening and I go get on to listen to mine ( he's at work. I'm home ) it turns his off or mine. Which ever is listen...

  • Casual Listener
  • Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have. But when he is listening and I go get on to listen to mine ( he's at work. I'm ...
  • Tracihamm
  • Casual Listener
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Songs cannot be played

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were...

  • Casual Listener
  • This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album howev...
  • livenlove13
  • Casual Listener
  • 844 Views
  • 3 replies
  • 0 likes
  • 844 Views
  • 3 replies
  • 0 likes

second search not allowing tracks to play

Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stoppedbehaving properly.Can search for one track - then add it to a play list.Often when I then seach f...

  • Casual Listener
  • Had been using spotify for months without much issues.  Starting creating more playlists on ipad tonight and after a while the seach functionality stopped behaving properly. Can search for on...
  • awcraig
  • Casual Listener
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

cierre inesperado

Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamenteYa lo desinstale varias veces y sigue pasando lo mismoPor favor ayuda

  • Casual Listener
  • Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamente Ya lo desinstale varias veces y sigue pasando lo mismo Por favor ayuda
  • 289 Views
  • 0 replies
  • 1 likes
  • 289 Views
  • 0 replies
  • 1 likes

Free stops after awhile

Can I listen for only so long (ie 30 mins) on free?

  • Newbie
  • Can I listen for only so long (ie 30 mins) on free?
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Wrong email address on my account

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I create...

  • Newbie
  • I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account an...
  • MattSuda
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes