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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238320 Views

27 replies

5 likes

  • 238320 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119652 Views

118 replies

13 likes

Other
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  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2739 Views

0 replies

0 likes

iOS
  • 2739 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305738 Views

62 replies

16 likes

  • 305738 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131024 Views

19 replies

38 likes

  • 131024 Views
  • 19 replies
  • 38 likes

Reset password

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is that I'll not be able to use the Sonos app when I pur...

Newbie

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is th...

mike_vengeance

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

playing music offline

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?

Newbie

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...

mike_vengeance

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Offline Syncing Issues On iPhone 6s

I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it hit a snag and I keep getting a message on the playl...

Casual Listener

I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it h...

joejask

Casual Listener

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
  • 0 likes

Spotify On iPhone 6 ISSUES!!!

I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs were not only available offline in the full song list but I co...

Newbie

I have the upgraded version of Spotify allowing me to listen to my music offline.  I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus.  When I was on the Galaxy, all of my songs...

joejask

Casual Listener

1618 Views

3 replies

0 likes

  • 1618 Views
  • 3 replies
  • 0 likes

Premium subscription not showing on laptop (2nd device)

I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do?? HELP

Newbie

I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do...

kbrooksc

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Playlist not the same

Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite playlist and sent countless hours putting them togethe...

Visitor

Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite pla...

Nico

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Trouble Syncing Playlists

I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists don't appear. Any suggestions?

Casual Listener

I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists do...

Nico

Community Legend

719 Views

5 replies

0 likes

  • 719 Views
  • 5 replies
  • 0 likes

Solved!! Can no longer go online

My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or any connection to http://ap.gslb.spotify.com/ I realise this is old softwa...

Regular

My old iPod Touch can no longer go online with Spotify.   It is a G1 and I'm running Spotify 0.4.20.155   It can't establish a secure connection to https://ap.gslb.spotify.com/ or ...

Timewarp

Regular

1527 Views

1 replies

0 likes

ipod touch
  • 1527 Views
  • 1 replies
  • 0 likes

Offline listening on a devise that won't ever be online

A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My intention is to keep using this old devise to listen to music o...

Newbie

A question, that may be simple to answer.   I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My int...

jonasherdegen

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing after one song

Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...

Newbie

Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...

cindyz

Newbie

942 Views

1 replies

0 likes

ios 9
Playback problem
Spotify Premium
  • 942 Views
  • 1 replies
  • 0 likes

iPhone unable to scrobble tracks to last.fm since latest update.

I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling perfectly from my desktop. I'm using an iPhone 6 and...

Newbie

I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling p...

berryll

Newbie

834 Views

2 replies

1 likes

  • 834 Views
  • 2 replies
  • 1 likes

iPhone app wont detect network

Hey!I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no connection".This bothers me because I have a working wif...

Casual Listener

Hey! I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no c...

Arnt1

Casual Listener

739 Views

1 replies

0 likes

network
  • 739 Views
  • 1 replies
  • 0 likes

In offline mode some album covers disappear

Hi there I am using Spotify on my iPhone6 and have the following situation.In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offline music is available, but not all album covers are available. I d...

Newbie

Hi there   I am using Spotify on my iPhone6 and have the following situation. In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offl...

Horiakuma

Newbie

507 Views

1 replies

1 likes

  • 507 Views
  • 1 replies
  • 1 likes

Can not play Spotify on Yamaha RX-A730 Receiver through USB connection

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick. However, when I try to play songs from Spotify using the USB connection, I can see the album artwor...

Casual Listener

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick.  However, when I try to play songs from Spo...

DaHan

Casual Listener

1681 Views

1 replies

1 likes

no sound
Spotify
usb
Yamaha
  • 1681 Views
  • 1 replies
  • 1 likes

Spotify Won't Stay Logged In

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't listen to my playlists offline. Everything I log back i...

Casual Listener

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't list...

kathygee465

Casual Listener

2579 Views

5 replies

0 likes

  • 2579 Views
  • 5 replies
  • 0 likes

Solved!! iOS 9.0.2 iPhone 6S Plus

Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone 6S Plus these songs doesnt work anymore. Have almo...

Music Fan

Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone...

user-removed

Not applicable

6230 Views

26 replies

0 likes

  • 6230 Views
  • 26 replies
  • 0 likes

Spotify won't connect over Wlan

Hi!The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine.I never had problems with my old iPhone 4. Is there a Solution?Thx fix3l

Casual Listener

Hi! The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine. I never had problems with my old iPhone 4.   Is there a Solution? Thx fix3l  

Fix3l

Casual Listener

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

IPAD SYNC NOT WORKING

MY IPAD IS NOT SYNCING "WHY" IT IS ON THE SAME WIFI AND SPOTIFY IS NOT USING CLOUDS IT IS USING ROAMING LOCAL (NORMALLY) (HIDDEN) EMPTIED THE HIDDEN FILE DATA BECAUSE IT IS MAKING MY HARD DRIVE SLOW IT IS NOT PROPER TO USE USER DATA PERSONAL ON INDIV...

Newbie

MY   IPAD  IS    NOT   SYNCING   "WHY"     IT    IS    ON   THE  SAME WIFI  AN...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Solved!! "Unable to Play Track" - I'm getting fed up.

I'm becoming more and more frustrated with this annoying message. I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. However, it's getting beyond annoying that I get songs in my play...

Casual Listener

I'm becoming more and more frustrated with this annoying message.   I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. &...

beckyp3434

Casual Listener

40082 Views

22 replies

0 likes

  • 40082 Views
  • 22 replies
  • 0 likes

It keeps playing different songs

Hey! Sorry, I know there are topics about this but they haven't helped me at all.I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albums starts.This problem is only on my iPhone, it's fin...

Casual Listener

Hey! Sorry, I know there are topics about this but they haven't helped me at all. I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albu...

651 Views

0 replies

0 likes

different songs
Playlist iOS
  • 651 Views
  • 0 replies
  • 0 likes