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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44102 Views

44 replies

10 likes

  • 44102 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109758 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1685 Views

0 replies

0 likes

iOS
  • 1685 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302178 Views

62 replies

16 likes

  • 302178 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128090 Views

19 replies

38 likes

  • 128090 Views
  • 19 replies
  • 38 likes

Solved!! Can no longer log into Spotify via Facebook on my ipad

On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps. what is happening now is when I choose the log via Facebook...

Regular

On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps.   ...

no31

Regular

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Premium Problem

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to settings and it said I will get my first month December...

Casual Listener

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to sett...

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

subscription

Good evening, I would like to know why since I made premium subscription I can not hear my music. Thanks for quick response

Newbie

Good evening, I would like to know why since I made premium subscription I can not hear my music. Thanks for quick response

MattSuda

Spotify Star

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

[iOS] No artwork showing in offline mode

Im on iOS 9.0.2 and when im in offline mode i wont get any artworks until i go online than it shows. Im using spotify v4.2.0 and im Premium

Newbie

Im on iOS 9.0.2 and when im in offline mode i wont get any artworks until i go online than it shows.   Im using spotify v4.2.0 and im Premium

MattSuda

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!! How to change playlist order

Hi everyone!I have a little problem with my playlist order for my iPhone5s. I renamed the favourites playlist simply adding a star emoji and now the order of the songs is changed: it's not 'from the newest to the oldest' anymore... now it shows me th...

Newbie

Hi everyone! I have a little problem with my playlist order for my iPhone5s. I renamed the favourites playlist simply adding a star emoji and now the order of the songs is changed: it's not 'from ...

MattSuda

Spotify Star

1239 Views

1 replies

0 likes

  • 1239 Views
  • 1 replies
  • 0 likes

Solved!! Artists with "The" Prefix in Name Sort Order in Album View

On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know if this is a "bug" or intended behavior. If the former, p...

Newbie

On iOS, in Album view, artists with "The" prefix incorrectly alphabetize to the "T" section rather than omitting the "The" prefix. The Desktop version correctly sorts these artists. Don't know i...

MattSuda

Spotify Star

1623 Views

1 replies

0 likes

Album view
  • 1623 Views
  • 1 replies
  • 0 likes

Solved!! Time display

Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you are trying to keep track of the time. When I tap t...

Newbie

Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you...

MattSuda

Spotify Star

1577 Views

1 replies

2 likes

  • 1577 Views
  • 1 replies
  • 2 likes

Solved!! when adding new songs why dont they go to the top

so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now i have to go through my 400 starred + songs to get ...

Newbie

so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now ...

MattSuda

Spotify Star

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Premium account

Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent in a request for help but haven't heard back. I'm ...

Newbie

Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent...

MattSuda

Spotify Star

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Giftcard

I brought a Giftcard, activated it but it isn't working. I have dried everything......

Newbie

I brought a Giftcard, activated it but it isn't working. I have dried everything......

MattSuda

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Paid for Premium but still on Free

I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice on how to get my account back to premium? I have be...

Newbie

I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice ...

MattSuda

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Waiting for premium Premium

I paid for premium earlier but it's still not updated my profile? How long does this usually take?

Newbie

I paid for premium earlier but it's still not updated my profile? How long does this usually take?

MattSuda

Spotify Star

583 Views

1 replies

0 likes

Premium payment
  • 583 Views
  • 1 replies
  • 0 likes

I got Spotify free with Vodafone but changed from perineum account to free even tho It should befree

I got my account free for life when I took out a contract with Vodafone but now it's gone it's coming up free why is this it changed when I went on holidays and I never got it back

Casual Listener

I got my account free for life when I took out a contract with Vodafone but now it's gone it's coming up free why is this it changed when I went on holidays and I never got it back

MattSuda

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Solved!! [iOS] why is my friend getting more out of spotify than me?

Hello Spotify Community! I have an iPod touch 5th gen, and when my friend and I had iOS 8 on my iPod and his iPad, he was getting the capablities of the web player on his iPad, while I didn't. For example, he could search any song he wanted and could...

Regular

Hello Spotify Community!   I have an iPod touch 5th gen, and when my friend and I had iOS 8 on my iPod and his iPad, he was getting the capablities of the web player on his iPad, while I didn'...

MattSuda

Spotify Star

965 Views

1 replies

0 likes

iOS 8
  • 965 Views
  • 1 replies
  • 0 likes

Favourites playlist order

Hi there, my favourites list was always in order of new to old songs. New added songs at top. Now, the lists order is the other way. So to listen to a new added song I must scroll all down. Anybody with an solution?

Casual Listener

Hi there, my favourites list was always in order of new to old songs. New added songs at top. Now, the lists order is the other way. So to listen to a new added song I must scroll all down. Anybody w...

MattSuda

Spotify Star

985 Views

3 replies

0 likes

favourites playlist
order
  • 985 Views
  • 3 replies
  • 0 likes

Songs not downloading on 6s Plus! Help!

Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can assign this option to. Then it says waiting to down...

Casual Listener

Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can ...

dsa_7

Roadie

1546 Views

3 replies

0 likes

downloading music
iPhone 6s
Spotify Premium
  • 1546 Views
  • 3 replies
  • 0 likes

Deleting songs from starred list

I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I don't want as they play. Is it still possible to do t...

Newbie

I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I do...

doriss

Regular

3223 Views

6 replies

0 likes

  • 3223 Views
  • 6 replies
  • 0 likes

Premium not activating

I just purchased premium again and this time its not activating, could you please help

Newbie

I just purchased premium again and this time its not activating, could you please help

Nico

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Spotify playing songs not on my playlist (android)

Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some people had same problems, and I tried looking for the 'q...

Casual Listener

Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some peopl...

Nico

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Sending songs to non-Facebook people on iOS (iPad, iPhone and iPod)

After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems very odd that I can send to FB friends but not non...

Newbie

After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems...

funkbunk

Casual Listener

960 Views

4 replies

2 likes

  • 960 Views
  • 4 replies
  • 2 likes