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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243325 Views

27 replies

5 likes

  • 243325 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126992 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3064 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308251 Views

62 replies

16 likes

  • 308251 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132319 Views

19 replies

38 likes

  • 132319 Views
  • 19 replies
  • 38 likes

Solved!! Spotify App on Ipad Pro iOS9.1

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1. maybe some screen size issue. Is there a new version coming soon to address the larger screen?

Visitor

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1.  maybe some screen size issue.  Is there a new version coming soon to address the larger screen?

MattSuda

Spotify Star

2857 Views

2 replies

15 likes

  • 2857 Views
  • 2 replies
  • 15 likes

Any news on an expected solution for the iPad pro bug?

As no response comes on the referred main thread, maybe I'll try starting a new one. Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will take one week to fix" and wait, instead of having no news and g...

Casual Listener

As no response comes on the referred main thread, maybe I'll try starting a new one.   Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will tak...

MattSuda

Spotify Star

1192 Views

5 replies

2 likes

iPad pro crash issue
  • 1192 Views
  • 5 replies
  • 2 likes

Repeated crash on iPad Pro

I have just got an iPad Pro and can't run Spotify. I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obviously) using the latest version from the App Store. It ope...

Casual Listener

I have just got an iPad Pro and can't run Spotify.  I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obvio...

MattSuda

Spotify Star

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

iPad Pro application

The Spotify iPad Pro application crashes as soon as I try to open it.

Casual Listener

The Spotify iPad Pro application crashes as soon as I try to open it.

MattSuda

Spotify Star

1241 Views

6 replies

1 likes

  • 1241 Views
  • 6 replies
  • 1 likes

Spotify crash ios9.1 ipad pro

Hello, spotify don't load corrzctmy and crash just after the black screen with the logo.same result after reinstall. thanks for your help.

Casual Listener

Hello,     spotify don't load corrzctmy and crash just after the black screen with the logo. same result after reinstall.   thanks for your help.

MattSuda

Spotify Star

3023 Views

6 replies

0 likes

  • 3023 Views
  • 6 replies
  • 0 likes

How to disable Spotify connect?

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I have to select my own device, thus interrupting her l...

Regular

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I ha...

jean3601

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Subscripción a Premium no se puede

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que ya tengo

Newbie

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que...

felix17araiza

Newbie

852 Views

3 replies

0 likes

Subscripción
  • 852 Views
  • 3 replies
  • 0 likes

Spotify pause when opening other apps

Hi! When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

Newbie

Hi!    When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

MattSuda

Spotify Star

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

App frequently crashing on iPad

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce: 1. Play a song, any song. 2. Listen for about 20 seconds. 3. App crashes almost every time. Or 1. Browse to an artist. 2. Scroll down ...

Roadie

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce:   1. Play a song, any song.  2. Listen for about 20 seconds.  3....

MattSuda

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Solved!! Playing but no sound

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

Newbie

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge  the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

jean3601

Community Legend

1373 Views

1 replies

0 likes

  • 1373 Views
  • 1 replies
  • 0 likes

Local Files (German)

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots) Thanks

Newbie

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots)   Thanks

331 Views

0 replies

0 likes

  • 331 Views
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Three family members on three different plans are seeing Spotify crash on opening the app

Three family members are seeing spotify crash when we open the app. 2 are using iphone 6+1 is using iphone 5c we all have ios 9.1 installed. Have deleted and re-installed, soft resets, etc Still no joy? Can you help

Newbie

Three family members are seeing spotify crash when we open the app.   2 are using iphone 6+ 1 is using iphone 5c   we all have ios 9.1 installed.   Have deleted and re-installed...

jean3601

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
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Form expired?

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

Newbie

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

Nico

Community Legend

686 Views

1 replies

0 likes

error message
  • 686 Views
  • 1 replies
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BMW Connected Drive - Starred Playlist in Reverse (Oldest First) - But fine on iPhone

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDrive, my Starred playlist is showing all my songs by...

Regular

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDr...

poisike

Roadie

3396 Views

11 replies

0 likes

  • 3396 Views
  • 11 replies
  • 0 likes

iPhone: local files don't sync

It seems i can't sync any song to my iPhone, all i can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 and it still doesn't work.. I notice that a lot of people...

Regular

It seems i can't sync any song to my iPhone, all i  can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 ...

gabrielq2000

Newbie

930 Views

2 replies

0 likes

iOS
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  • 2 replies
  • 0 likes

Have EQ settings or Sound engine changed for iOS?

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization...Even with Normalization turned off - the dynamic range and audio quality of playback has significantly decr...

Gig Goer

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization... Even with Normalization turned off - the dynamic ran...

1068 Views

0 replies

1 likes

normalize
Sound Quality
  • 1068 Views
  • 0 replies
  • 1 likes

Can`t sync my local files from PC to iPhone

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on computer 2. Added them to playlists and also in offli...

Roadie

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on ...

-_--_-

Newbie

5025 Views

5 replies

0 likes

  • 5025 Views
  • 5 replies
  • 0 likes

Offline Songs - Local Files from Mac vs Offline Songs from Spotify Library and the 3333 song Limit

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spotify app in a playlist and then chose the option for...

Newbie

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spot...

635 Views

0 replies

0 likes

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Solved!! iOS apps not matching between accounts

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps show they are on 3.9.0.1054, and both show under th...

Regular

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps ...

jean3601

Community Legend

1664 Views

10 replies

0 likes

  • 1664 Views
  • 10 replies
  • 0 likes

Hannah's Iphone

Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen to spotify, a screen appears saying that Hannah's Iphone is connected ...

Casual Listener

Good afternoon,   Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1   Since a few days, it appears that when I listen t...

docvg

Casual Listener

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes