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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38377 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103768 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1360 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299533 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126255 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify does not work on iPhone anymore - but no issues on other iOS devices

Hi all, For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was over and not automatically switch to the next song either. I...

Casual Listener

Hi all,   For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was ...

dsa_7

Roadie

742 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Uninstalling iOS App while Keeping Offline Tracks

I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added for offline songs and albums on my iPhone. Does an...

Visitor

I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added...

driveflanger

Community Legend

598 Views

1 replies

0 likes

iOS
Offline Access
Uninstall
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  • 1 replies
  • 0 likes

Upgraded, but still on free account on IOS.

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success. i have tried contactingspotify via their support system, but I ne...

Newbie

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success.   i hav...

MattSuda

Spotify Star

735 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Premium yet shuffle won't turn off

I see so many others with this problem but what is the solution? I use my Spotify to teach classes and cannot get the Shuffle to turn off.

Newbie

I see so many others with this problem but what is the solution?  I use my Spotify to teach classes and cannot get the Shuffle to turn off.

MattSuda

Spotify Star

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Premium family plan

I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on the current, not sure if I just wasted an extra $5 f...

Newbie

I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on t...

MattSuda

Spotify Star

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on ipad pro.

Spotify crashes, at startup, on ipad pro. Any suggestions?

Visitor

Spotify crashes, at startup, on ipad pro.   Any suggestions?

MattSuda

Spotify Star

3268 Views

11 replies

3 likes

  • 3268 Views
  • 11 replies
  • 3 likes

hid Cover album for less data

Can I use spotify without view the cover album to use less data ? Tks

Newbie

Can I use spotify without view the cover album to use less data ?   Tks

945 Views

0 replies

0 likes

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Spotify Running should be able to play my own playlist!!!

Hallo Spotify. I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the problem in calculating my playlist's BPM insted? Kind regards Ande...

Music Fan

Hallo Spotify.   I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the proble...

AndersSaronD

Music Fan

745 Views

2 replies

0 likes

BPM
Playlist feature
Running with spotify
  • 745 Views
  • 2 replies
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Playlist trouble !!

Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! Am on an iPhone and have no access to a desktop. Ple...

Casual Listener

Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! A...

gaz1

Casual Listener

470 Views

1 replies

0 likes

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  • 1 replies
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Spotify family subscription

I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather confused.

Newbie

I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather co...

Nico

Community Legend

674 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify wont let me download my OWN list.

Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist on my iphone 6. I got the 9.1 update, my premium exp...

Casual Listener

Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist o...

Logicsbrother

Casual Listener

837 Views

2 replies

0 likes

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  • 2 replies
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Connecting..

My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone 6.

Newbie

My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone ...

379 Views

0 replies

0 likes

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Solved!! Can't connect ios9

Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1 when I try to connect, the "connecting..." bar just stays the same and never connects. strangely tracks will play for about 10-12 seconds then pause, even though Spotify...

Casual Listener

Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1   when I try to connect, the "connecting..." bar just stays the same and never connects.   strangely tra...

retro40

Casual Listener

769 Views

1 replies

0 likes

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Not playing on iPhone

While working on my Mac, listening on my iPhone is not working. How can i fix?

Casual Listener

While working on my Mac, listening on my iPhone is not working.  How can i fix?

Pricilla

Spotify

1372 Views

9 replies

0 likes

  • 1372 Views
  • 9 replies
  • 0 likes

Chromecast Audio and iOS

Hello, I have a couple of questions vwith Spotify via Chromecast Audio. 1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends. This is not the normal gap between songs, this happens whi...

Visitor

Hello, I have a couple of questions vwith Spotify via Chromecast Audio.   1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends...

631 Views

0 replies

0 likes

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  • 0 replies
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When I play over Airplay the system stutters and stops (kicked out of Airplay connection)

Description When I use spotify over Airplay the music stops or stutters consistenly A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Connect to my Apple TV via wireless 3. Plays briefly and stops / stutt...

Casual Listener

Description When I use spotify over Airplay the music stops or stutters consistenly   A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Co...

bradparas

Casual Listener

8862 Views

12 replies

7 likes

  • 8862 Views
  • 12 replies
  • 7 likes

Skärmen helt svart

Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registrera dig men när jag klickar på appen blir det återig...

Newbie

Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registre...

2160 Views

0 replies

3 likes

Fml
  • 2160 Views
  • 0 replies
  • 3 likes

Songs disappeared from playlist bit not from preview

Hello everyone!2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (last album and few songs from previous ones). The strang...

Newbie

Hello everyone! 2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (las...

343 Views

0 replies

0 likes

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I added a bunch of albums on my iPhone to library and they do not sync to iPad

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPadSteps to reproduce the issue: Add a song on my iPhone, wait for days, nothing added on my phone syncs to my iPadWhen I add songs on my iPhon...

Casual Listener

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPad Steps to reproduce the issue: Add a song on my iPhone, wait for days, nothing adde...

ollesdotter

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
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Playlists

I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone. where are they?

Visitor

I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone.  where are they?

ollesdotter

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes