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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32258 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96262 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1074 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294256 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124010 Views

19 replies

38 likes

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  • 19 replies
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Chromecast Audio and iOS

Hello, I have a couple of questions vwith Spotify via Chromecast Audio. 1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends. This is not the normal gap between songs, this happens whi...

Visitor

Hello, I have a couple of questions vwith Spotify via Chromecast Audio.   1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends...

627 Views

0 replies

0 likes

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When I play over Airplay the system stutters and stops (kicked out of Airplay connection)

Description When I use spotify over Airplay the music stops or stutters consistenly A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Connect to my Apple TV via wireless 3. Plays briefly and stops / stutt...

Casual Listener

Description When I use spotify over Airplay the music stops or stutters consistenly   A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Co...

bradparas

Casual Listener

8708 Views

12 replies

7 likes

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  • 12 replies
  • 7 likes

Skärmen helt svart

Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registrera dig men när jag klickar på appen blir det återig...

Newbie

Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registre...

2150 Views

0 replies

3 likes

Fml
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  • 3 likes

Songs disappeared from playlist bit not from preview

Hello everyone!2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (last album and few songs from previous ones). The strang...

Newbie

Hello everyone! 2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (las...

331 Views

0 replies

0 likes

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I added a bunch of albums on my iPhone to library and they do not sync to iPad

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPadSteps to reproduce the issue: Add a song on my iPhone, wait for days, nothing added on my phone syncs to my iPadWhen I add songs on my iPhon...

Casual Listener

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPad Steps to reproduce the issue: Add a song on my iPhone, wait for days, nothing adde...

ollesdotter

Spotify Legend

409 Views

1 replies

0 likes

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  • 1 replies
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Playlists

I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone. where are they?

Visitor

I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone.  where are they?

ollesdotter

Spotify Legend

492 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone 6 with IOS 9.1 Spotify Sound Problem

Hi Everyone, I have a Spotify sound problem with my iphone 6 with IOS 9.1. I have used two bluetooth wireless speakers separately and both of them experience the same problem. Both devices (Ultimate Ears Boom and Fugoo Style XL) had same problem that...

Casual Listener

Hi Everyone, I have a Spotify sound problem with my iphone 6 with IOS 9.1. I have used two bluetooth wireless speakers separately and both of them experience the same problem. Both devices (Ultimate ...

AcidSlide

Regular

2464 Views

3 replies

0 likes

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Spotify premium Not working on iPhone or iPad showing as free subscription

I have tried to use Spotify on my iPhone today and it won't allow me to play offline, even though I've had premium for many months. It says my subscription type is free and even when I try to select a song it doesn't allow me. When I click shuffle pl...

Newbie

I have tried to use Spotify on my iPhone today and it won't allow me to play offline, even though I've had premium for many months. It says my subscription type is free and even when I try to select ...

428 Views

0 replies

0 likes

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Spotify app defect

The Spotify app on my iPhone seems to have some bugs. The icon shows up as if it was installing but can't be accessed.I have tried to reinstall without any chanceTried to delete it but it can't be deletedOnly accessing it from the information menu do...

Newbie

The Spotify app on my iPhone seems to have some bugs. The icon shows up as if it was installing but can't be accessed. I have tried to reinstall without any chance Tried to delete it but it can't b...

harleyrossi_7

Regular

1007 Views

4 replies

0 likes

Defect app
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Playlist freezing / not shown after resume using Spotfy on Iphone6

Hi all, when resuming using spotify after some time, the app is shown, but last playlist is not shown. Just the three small circles are apearing in the middle of the screen. It is possible to start the last played track at the bottom. After leaving t...

Newbie

Hi all,   when resuming using spotify after some time, the app is shown, but last playlist is not shown. Just the three small circles are apearing in the middle of the screen. It is possible t...

Nico

Community Legend

448 Views

1 replies

0 likes

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  • 1 replies
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Syncing Songs and Playlists

Hello people,I need guidance for syncing my playlists and songs to my iPhone. Yes I have Internet connection, 1GB + worth of free space and a Premium Spotify account. Everytime I attempt to turn 'Available Offline' on, it will change to green but do ...

Newbie

Hello people, I need guidance for syncing my playlists and songs to my iPhone. Yes I have Internet connection, 1GB + worth of free space and a Premium Spotify account. Everytime I attempt to turn ...

446 Views

0 replies

0 likes

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Solved!! AirPlay and Bluetooth play-back not possible

Since of today I am not longer able to play Spotify on any of my AirPlay or Bluetooth devices. The only thing I can hear is some kind of a strange low noise.I use the Spotify app 4.3.0 with iOS 9.1 on an iPhone 6

Visitor

Since of today I am not longer able to play Spotify on any of my AirPlay or Bluetooth devices. The only thing I can hear is some kind of a strange low noise. I use the Spotify app 4.3.0 with iOS 9.1...

Grangi

Casual Listener

1146 Views

2 replies

0 likes

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  • 2 replies
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Playlist is not displayed properly on a device with Ipod integration

I use iPhone 5s in my car (Opel Insignia 2013). It's connected via USB and detected as iPod device. When I try to display playlist on car's display I get something like this: Gotye - Somebody That I Used To KnowGotye - Somebody That I Used To KnowGot...

Newbie

I use iPhone 5s in my car (Opel Insignia 2013). It's connected via USB and detected as iPod device. When I try to display playlist on car's display I get something like this:   Gotye - Somebod...

417 Views

0 replies

0 likes

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Spotify via AUDI MMI music interface

Hi - I am tearing my hair out trying to get Spotify to play through my 2013 Audi A3 via the Audi MMI I have connected my IPAD mini to my car with the Audi provided connector and a 30 pin/lightning adapter, and my device connects fine only to say 'no ...

Newbie

Hi - I am tearing my hair out trying to get Spotify to play through my 2013 Audi A3 via the Audi MMI   I have connected my IPAD mini to my car with the Audi provided connector and a 30 pin/lig...

1626 Views

0 replies

1 likes

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Can't listen to Local Files on my Mac/iPhone

On my Mac, the "Local Files" playlist is visible, with all of my music in it, but spotify won't let me make the playlist available offline. Because of this, when I use spotify on my phone, none of my local files are even visible. I looked it up on th...

Newbie

On my Mac, the "Local Files" playlist is visible, with all of my music in it, but spotify won't let me make the playlist available offline. Because of this, when I use spotify on my phone, none ...

477 Views

0 replies

0 likes

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My Spotify App froze while updating. Unable to use it now.

I updated my Spotify app in my iphone 4 (iOS 7.1.2) last week. It froze and will not get out of the "waiting" mode since then. There is nothing I can do with it. I am unable to use it, even delete it, or move it. It's just been frozen since. Anyone c...

Newbie

I updated my Spotify app in my iphone 4 (iOS 7.1.2) last week. It froze and will not get out of the "waiting" mode since then. There is nothing I can do with it. I am unable to use it, even dele...

383 Views

0 replies

0 likes

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Spotify app on iOS 9.1 crashing even after reinstalled

Hi everyone, My Spotify app keeps crashing on my iPhone 6 (running iOS 9.1) even after I reinstalled the app. (Spotify from my MacBook Air seems to be working fine.) Any suggestions as to how I can get the app to stop crashing? Thank you!

Newbie

Hi everyone,   My Spotify app keeps crashing on my iPhone 6 (running iOS 9.1) even after I reinstalled the app. (Spotify from my MacBook Air seems to be working fine.)   Any suggestions...

453 Views

0 replies

0 likes

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Local Files won't download offline

I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work. My firewall is off, I'm on a school wifi with no other ones around, and I've tried redownloading both the phone app and the MacBook ...

Regular

I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work.  My firewall is off, I'm on a school wifi with no other ones around, and I'v...

1261864612

Newbie

1013 Views

1 replies

1 likes

  • 1013 Views
  • 1 replies
  • 1 likes

bug: Spotify Connect and Play Queue

I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on the left). But the song is not played on the bose. All manu...

Newbie

I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on t...

heols

Newbie

3475 Views

7 replies

4 likes

  • 3475 Views
  • 7 replies
  • 4 likes

Radio Thumbs up/down buttons missing or disabled

When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enabled rarely. One time out of 5 I start the radio, they...

Casual Listener

When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enable...

ak9882

Newbie

6276 Views

8 replies

6 likes

Radio feature
thumbs
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  • 6 likes