Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233002 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114593 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443400 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304078 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you are trying to keep track of the time. When I tap t...
Hi, I am new to Spotify so this may be a dumb question. I am trying to use this for the spin class that I teach but the time elapsed display on the song keeps disappearing which is not ideal when you...
Spotify Star
1586 Views
1 replies
2 likes
so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now i have to go through my 400 starred + songs to get ...
so i just got a new phone and i added my spotify and im a premium user. when i add a new song on my starred playlist it automatically goes to the bottom but on my old phone they went to the top, now ...
Spotify Star
754 Views
1 replies
0 likes
Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent in a request for help but haven't heard back. I'm ...
Since I updated my iPhone I cannot get my Spotify premium to work. I have reinstalled logged in and out numerous times. My playlists are all there but premium is gone and isn't even an option. I sent...
Spotify Star
743 Views
1 replies
0 likes
I brought a Giftcard, activated it but it isn't working. I have dried everything......
I brought a Giftcard, activated it but it isn't working. I have dried everything......
Spotify Star
483 Views
1 replies
0 likes
I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice on how to get my account back to premium? I have be...
I paid for premium on the 19th but I'm still on free. I have logged out of my Spotify account. I have uninstalled the app and reinstalled it, but still nothing will work. Does anyone have any advice ...
Spotify Star
431 Views
1 replies
0 likes
I paid for premium earlier but it's still not updated my profile? How long does this usually take?
I paid for premium earlier but it's still not updated my profile? How long does this usually take?
Spotify Star
584 Views
1 replies
0 likes
I got my account free for life when I took out a contract with Vodafone but now it's gone it's coming up free why is this it changed when I went on holidays and I never got it back
I got my account free for life when I took out a contract with Vodafone but now it's gone it's coming up free why is this it changed when I went on holidays and I never got it back
Spotify Star
576 Views
1 replies
0 likes
Hello Spotify Community! I have an iPod touch 5th gen, and when my friend and I had iOS 8 on my iPod and his iPad, he was getting the capablities of the web player on his iPad, while I didn't. For example, he could search any song he wanted and could...
Hello Spotify Community! I have an iPod touch 5th gen, and when my friend and I had iOS 8 on my iPod and his iPad, he was getting the capablities of the web player on his iPad, while I didn'...
Spotify Star
971 Views
1 replies
0 likes
Hi there, my favourites list was always in order of new to old songs. New added songs at top. Now, the lists order is the other way. So to listen to a new added song I must scroll all down. Anybody with an solution?
Hi there, my favourites list was always in order of new to old songs. New added songs at top. Now, the lists order is the other way. So to listen to a new added song I must scroll all down. Anybody w...
Spotify Star
992 Views
3 replies
0 likes
Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can assign this option to. Then it says waiting to down...
Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can ...
Roadie
1553 Views
3 replies
0 likes
I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I don't want as they play. Is it still possible to do t...
I can't seem to figure out a way to delete songs from my starred list on the new app for iPhones. I often add an entire album to my starred list so I can listen offline and then delete the songs I do...
Regular
3242 Views
6 replies
0 likes
I just purchased premium again and this time its not activating, could you please help
I just purchased premium again and this time its not activating, could you please help
Community Legend
486 Views
1 replies
0 likes
Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some people had same problems, and I tried looking for the 'q...
Hi. Ever since i stopped paying for premium when I try listening to one of my playlists, it play songs that aren't even on my list. . . and it won't let me skip them or anything. . . I saw some peopl...
Community Legend
500 Views
1 replies
0 likes
After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems very odd that I can send to FB friends but not non...
After a fair amount of hunting I located a non-Facebook friend on Spotify ( *gasp* they DO exist!) but while we can share songs via desktop we are unable to share on our iPads/iPods/iPhones. It seems...
Casual Listener
966 Views
4 replies
2 likes
On my Windows , i can see the lyric of all song but in my IPAD the button is not there. WHY? I download Musixmatch on my ipad and i have Spotify premium and the button is not there? Than you for help
On my Windows , i can see the lyric of all song but in my IPAD the button is not there. WHY? I download Musixmatch on my ipad and i have Spotify premium and the button is not there? ...
Spotify Star
2763 Views
1 replies
0 likes
It has been 2 or 3 years that I am fighting for having my cover arts of my local files on my IPad !! They are all very well (cover arts) on my music in ITunes , these local files are sometimes with the cover Art on Spotify on my IMac but very rarely ...
It has been 2 or 3 years that I am fighting for having my cover arts of my local files on my IPad !! They are all very well (cover arts) on my music in ITunes , these local files are sometimes with t...
Spotify Star
733 Views
1 replies
0 likes
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be able to play songs on demand????
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be abl...
Spotify Star
568 Views
1 replies
0 likes
I am wondering if somebody knows something that I am missing here. I want to use my Chromecast with my iPhone, however I can only see the Chromecast icon from the playback controls. Which means if there is nothing playing (or paused) I cannot see the...
I am wondering if somebody knows something that I am missing here. I want to use my Chromecast with my iPhone, however I can only see the Chromecast icon from the playback controls. Wh...
Spotify Star
497 Views
1 replies
0 likes
Hi, When using Spotify via Chromecast, is there any way to switch tracks on your device's lock screen instead of having to unlock your device and opening the app? Thanks.
Hi, When using Spotify via Chromecast, is there any way to switch tracks on your device's lock screen instead of having to unlock your device and opening the app? Thanks...
Spotify Star
721 Views
1 replies
0 likes
Hey guys! Just updated my Facebook app today and now when playing music from my Spotify app the volume automatically lowers and raises from entering and exiting the Facebook app? Kinda annoying?!?!? I'm running iOS 9.1 with the latest Spotify and Fac...
Hey guys! Just updated my Facebook app today and now when playing music from my Spotify app the volume automatically lowers and raises from entering and exiting the Facebook app? Kinda annoying...
Spotify Star
691 Views
1 replies
0 likes
