Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
38349 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103760 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432521 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299530 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi Everyone, I have a Spotify sound problem with my iphone 6 with IOS 9.1. I have used two bluetooth wireless speakers separately and both of them experience the same problem. Both devices (Ultimate Ears Boom and Fugoo Style XL) had same problem that...
Hi Everyone, I have a Spotify sound problem with my iphone 6 with IOS 9.1. I have used two bluetooth wireless speakers separately and both of them experience the same problem. Both devices (Ultimate ...
Regular
2499 Views
3 replies
0 likes
I have tried to use Spotify on my iPhone today and it won't allow me to play offline, even though I've had premium for many months. It says my subscription type is free and even when I try to select a song it doesn't allow me. When I click shuffle pl...
I have tried to use Spotify on my iPhone today and it won't allow me to play offline, even though I've had premium for many months. It says my subscription type is free and even when I try to select ...
439 Views
0 replies
0 likes
The Spotify app on my iPhone seems to have some bugs. The icon shows up as if it was installing but can't be accessed.I have tried to reinstall without any chanceTried to delete it but it can't be deletedOnly accessing it from the information menu do...
The Spotify app on my iPhone seems to have some bugs. The icon shows up as if it was installing but can't be accessed. I have tried to reinstall without any chance Tried to delete it but it can't b...
Regular
1072 Views
4 replies
0 likes
Hi all, when resuming using spotify after some time, the app is shown, but last playlist is not shown. Just the three small circles are apearing in the middle of the screen. It is possible to start the last played track at the bottom. After leaving t...
Hi all, when resuming using spotify after some time, the app is shown, but last playlist is not shown. Just the three small circles are apearing in the middle of the screen. It is possible t...
Community Legend
462 Views
1 replies
0 likes
Hello people,I need guidance for syncing my playlists and songs to my iPhone. Yes I have Internet connection, 1GB + worth of free space and a Premium Spotify account. Everytime I attempt to turn 'Available Offline' on, it will change to green but do ...
Hello people, I need guidance for syncing my playlists and songs to my iPhone. Yes I have Internet connection, 1GB + worth of free space and a Premium Spotify account. Everytime I attempt to turn ...
461 Views
0 replies
0 likes
Since of today I am not longer able to play Spotify on any of my AirPlay or Bluetooth devices. The only thing I can hear is some kind of a strange low noise.I use the Spotify app 4.3.0 with iOS 9.1 on an iPhone 6
Since of today I am not longer able to play Spotify on any of my AirPlay or Bluetooth devices. The only thing I can hear is some kind of a strange low noise. I use the Spotify app 4.3.0 with iOS 9.1...
Casual Listener
1177 Views
2 replies
0 likes
I use iPhone 5s in my car (Opel Insignia 2013). It's connected via USB and detected as iPod device. When I try to display playlist on car's display I get something like this: Gotye - Somebody That I Used To KnowGotye - Somebody That I Used To KnowGot...
I use iPhone 5s in my car (Opel Insignia 2013). It's connected via USB and detected as iPod device. When I try to display playlist on car's display I get something like this: Gotye - Somebod...
426 Views
0 replies
0 likes
Hi - I am tearing my hair out trying to get Spotify to play through my 2013 Audi A3 via the Audi MMI I have connected my IPAD mini to my car with the Audi provided connector and a 30 pin/lightning adapter, and my device connects fine only to say 'no ...
Hi - I am tearing my hair out trying to get Spotify to play through my 2013 Audi A3 via the Audi MMI I have connected my IPAD mini to my car with the Audi provided connector and a 30 pin/lig...
1644 Views
0 replies
1 likes
On my Mac, the "Local Files" playlist is visible, with all of my music in it, but spotify won't let me make the playlist available offline. Because of this, when I use spotify on my phone, none of my local files are even visible. I looked it up on th...
On my Mac, the "Local Files" playlist is visible, with all of my music in it, but spotify won't let me make the playlist available offline. Because of this, when I use spotify on my phone, none ...
487 Views
0 replies
0 likes
I updated my Spotify app in my iphone 4 (iOS 7.1.2) last week. It froze and will not get out of the "waiting" mode since then. There is nothing I can do with it. I am unable to use it, even delete it, or move it. It's just been frozen since. Anyone c...
I updated my Spotify app in my iphone 4 (iOS 7.1.2) last week. It froze and will not get out of the "waiting" mode since then. There is nothing I can do with it. I am unable to use it, even dele...
397 Views
0 replies
0 likes
Hi everyone, My Spotify app keeps crashing on my iPhone 6 (running iOS 9.1) even after I reinstalled the app. (Spotify from my MacBook Air seems to be working fine.) Any suggestions as to how I can get the app to stop crashing? Thank you!
Hi everyone, My Spotify app keeps crashing on my iPhone 6 (running iOS 9.1) even after I reinstalled the app. (Spotify from my MacBook Air seems to be working fine.) Any suggestions...
473 Views
0 replies
0 likes
I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work. My firewall is off, I'm on a school wifi with no other ones around, and I've tried redownloading both the phone app and the MacBook ...
I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work. My firewall is off, I'm on a school wifi with no other ones around, and I'v...
Newbie
1051 Views
1 replies
1 likes
I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on the left). But the song is not played on the bose. All manu...
I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on t...
Newbie
3588 Views
7 replies
4 likes
When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enabled rarely. One time out of 5 I start the radio, they...
When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enable...
Newbie
6329 Views
8 replies
6 likes
Hi. I use Spotify premium on my home Sonos system and it works fine. My problem is that I am unable to access Spotify on my iPhone 5 to stream in my car or use at work. I've uninstalled Spotify on my iPhone and then powered down the iphone and reinst...
Hi. I use Spotify premium on my home Sonos system and it works fine. My problem is that I am unable to access Spotify on my iPhone 5 to stream in my car or use at work. I've uninsta...
Community Legend
1238 Views
3 replies
0 likes
My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as we are midway through November) it also will not al...
My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as ...
Community Legend
738 Views
1 replies
0 likes
Spotify doesn't let me search music through mobiledata. It works fine when I got Wi-Fi on but it says that "there was an error" if I try to search with mobiledata. It only allows me to play songs from my playlist. I've allowed mobileconnection and ha...
Spotify doesn't let me search music through mobiledata. It works fine when I got Wi-Fi on but it says that "there was an error" if I try to search with mobiledata. It only allows me to play songs fro...
Casual Listener
730 Views
2 replies
0 likes
I have unintentionally deleted a song which i liked very much and i can't find it again. can i search for a deleted song of me or is there a register of the songs that i have listened to?
I have unintentionally deleted a song which i liked very much and i can't find it again. 😞 can i search for a deleted song of me or is there a register of the songs that i have listened to?
Community Legend
451 Views
1 replies
0 likes
On my IPad, radio from playlist does not work any more.Yesterday i have made a new playlist, and started a radio from it.Worked fine.Today notting.Got message" Sorry this station cannot be started"
On my IPad, radio from playlist does not work any more. Yesterday i have made a new playlist, and started a radio from it. Worked fine. Today notting. Got message" Sorry this station cannot be st...
Newbie
617 Views
1 replies
1 likes
Everytime I try to add new music it tells me "All filled up Friend, epic music collection". Originally when I started spotify I transfered 5k songs over from I Tunes. I have since deleted from my computer and device and know FOR SURE I have not reach...
Everytime I try to add new music it tells me "All filled up Friend, epic music collection". Originally when I started spotify I transfered 5k songs over from I Tunes. I have since deleted from my com...
Composer
973 Views
1 replies
2 likes
