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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74258 Views
  • 16 replies
  • 37 likes
  • 74258 Views
  • 16 replies
  • 37 likes

lost all songs on "your music"

I got a new phone and when I logged in to my premium account all my music that I had saved was gone then I noticed I wasn't even a premium member anymore. So when I got my premium account back my music still wasn't there please help me get it back I ...

  • Newbie
  • I got a new phone and when I logged in to my premium account all my music that I had saved was gone then I noticed I wasn't even a premium member anymore. So when I got my premium account back my mus...
  • Nico
  • Community Legend
  • 276 Views
  • 1 replies
  • 1 likes
  • 276 Views
  • 1 replies
  • 1 likes

[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIX

[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIXSpotify Version 4.0.0 Iphone 9.0.2 Spotify crashes on startup, loads the Icon then the whole app crashes.I've tried every single method of fixing this no the spotify board.I've tried the region changi...

  • Newbie
  • [S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIX Spotify Version 4.0.0   Iphone 9.0.2   Spotify crashes on startup, loads the Icon then the whole app crashes. I've tried every singl...
  • Andrew_S
  • Casual Listener
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Offline Alben werden nicht gespeichert

Hallo,langsam nervt es.Ich speichere die gewünschten Alben. Diese sehen ich dann unt er DEINE MUSIK -> ALBEN.Nun setze ich den Schieber auf "Offline verfügbar". Alle Lieder werden grün markiert. Der Download ist beendet.Wenn ich dann auf OFFLINE MODU...

  • Newbie
  • Hallo, langsam nervt es. Ich speichere die gewünschten Alben. Diese sehen ich dann unt er DEINE MUSIK -> ALBEN. Nun setze ich den Schieber auf "Offline verfügbar". Alle Lieder werden grün marki...
  • Nico
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Saving albums, Spotify starts downloading to offline...

Hi folks!I use iOS 9 on an iPhone 6.When I "save" an album, Spotify immediately starts downloading to "available offline".Those little green arrows are starting to show up.When the album is downloaded, undoing the "available offline" with the toggle ...

  • Visitor
  • Hi folks! I use iOS 9 on an iPhone 6. When I "save" an album, Spotify immediately starts downloading to "available offline". Those little green arrows are starting to show up. When the album is d...
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Offline on T-Mobile

When ever I am on celular network, my Spotify app says I am offline and I can't browse or do anything in the app. Offline Mode is turned off. I have an iPhone 6s with t-Mobile. It works fine on my iPhone 5s on ATT. Any help would be great.

  • Casual Listener
  • When ever I am on celular network, my Spotify app says I am offline and I can't browse or do anything in the app. Offline Mode is turned off. I have an iPhone 6s with t-Mobile. It works fine on my iP...
  • MattSuda
  • Spotify Star
  • 2299 Views
  • 3 replies
  • 0 likes
  • 2299 Views
  • 3 replies
  • 0 likes

Can not find radio in app.

I recently open my Spotify app and could no longer find my radio setting in order to listen to radio stations can anyone tell me what happened to it

  • Newbie
  • I recently open my Spotify app and could no longer find my radio setting in order to listen to radio stations can anyone tell me what happened to it
  • Kawikzguy
  • Newbie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Not Syncing local files

My local files are not syncing up with my playlist on my iPhone.I followed all of the instructions and it has worked before.

  • Newbie
  • My local files are not syncing up with my playlist on my iPhone. I followed all of the instructions and it has worked before.
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Who has a picture of this dialog box?

Does anyone have a screenshot (or can take one right now) of the dialog box that pops up and asks you to agree to the new Terms of Service if you haven't done so yet? Could you post it below? Thanks!

  • Newbie
  • Does anyone have a screenshot (or can take one right now) of the dialog box that pops up and asks you to agree to the new Terms of Service if you haven't done so yet? Could you post it below? Thanks!
  • 411 Views
  • 0 replies
  • 0 likes
  • IOS 8.4
    mobile app
    picture
  • 411 Views
  • 0 replies
  • 0 likes

Phone not showing up in devices/ can't sync songs iphone 5s

I got a new phone for my birthday the iphone 5s and everything worked well until I tried to sync a song to it. The song syncs onto my computer but not to my phone. I looked for help and I have tried everything posted: check if on same wi-fi, not conn...

  • Visitor
  • I got a new phone for my birthday the iphone 5s and everything worked well until I tried to sync a song to it. The song syncs onto my computer but not to my phone.    I looked fo...
  • denisselucin
  • Newbie
  • 2130 Views
  • 3 replies
  • 0 likes
  • 2130 Views
  • 3 replies
  • 0 likes

Says I can only use Spotify abroad for 14 days

I was an exchange student in Italy for six months and used my account that I created in the U.S. The whole time. I have been back in the states for almost three months and when I updated my iPad and cell phone it kicked me out. Of my account. Is ther...

  • Casual Listener
  • I was an exchange student in Italy for six months and used my account that I created in the U.S. The whole time. I have been back in the states for almost three months and when I updated my iPad and ...
  • driveflanger
  • Community Legend
  • 642 Views
  • 3 replies
  • 0 likes
  • 642 Views
  • 3 replies
  • 0 likes

Can't play songs on my iPhone, but have Premium. HELP PLEASE!

So I just got the 1 month free trial for Spotify Premium, on my cp it says that I have premium but I am not allowed to play songs on my phone, and its telling me that I do not have premium. I logged in and out of both accounts on my cp and iPhone. I'...

  • Newbie
  • So I just got the 1 month free trial for Spotify Premium, on my cp it says that I have premium but I am not allowed to play songs on my phone, and its telling me that I do not have premium. I logged ...
  • davido975
  • Newbie
  • 756 Views
  • 2 replies
  • 0 likes
  • 756 Views
  • 2 replies
  • 0 likes

Local files greyed out, despite being synced for offline.

Alright so like the thread title says, some of my local files (not all of them) are greyed out despite the fact that the green arrow for offline play is there. There's nothing I can do to force it to sync so I can play it on my iPhone, except for del...

  • Newbie
  • Alright so like the thread title says, some of my local files (not all of them) are greyed out despite the fact that the green arrow for offline play is there. There's nothing I can do to force it to...
  • jrodimo
  • Newbie
  • 1137 Views
  • 3 replies
  • 1 likes
  • 1137 Views
  • 3 replies
  • 1 likes

playlists

trying to make a playlist with songs synced offline. keep getting a "these tracks are unavailable try again later " message. only able to make playlists while online. what to do?

  • Newbie
  • trying to make a playlist with songs synced offline. keep getting a "these tracks are unavailable try again later " message. only able to make playlists while online. what to do?
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

I can't find a song, but my friend has it on his list...

Hey, im trying to find the song "7 years old" by Lukas Graham, but i can't find it.My friend has the song on his Spotify list!And he can't send it to me? Why ?

  • Newbie
  • Hey, im trying to find the song "7 years old" by Lukas Graham, but i can't find it. My friend has the song on his Spotify list! And he can't send it to me? Why ?
  • jean3601
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Paid for Spotify but I still have the free version

Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something before it happens? I've had Spotify premium before...

  • Casual Listener
  • Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something...
  • jean3601
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Spotify iOS on iPhone crashes every time

All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message: Browse is not available while in offline mode. When I last used the app about 3 days ago, it was not in offline mode. I do have one playlist th...

  • Casual Listener
  • All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message:   Browse is not available while in offline mode.   When I last used the ap...
  • rotten881
  • Regular
  • 1361 Views
  • 12 replies
  • 0 likes
  • 1361 Views
  • 12 replies
  • 0 likes

Speicherplatzbelegung IPHONE

Hallo zusammen,bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand eine Idee warum? Natürlich kann ich die wieder löschen ...

  • Newbie
  • Hallo zusammen, bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand ei...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

iOS 9 - Missing Stations

I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6. I've logged out of the app on my phone, rebooted the device, logged back in and it still says I have no stations.

  • Casual Listener
  • I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6.  I've logged out of the app on my phone, rebooted the device, logge...
  • MattSuda
  • Spotify Star
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Track Cut Short if Cross-Fade is On

If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track.I am on iOS build 4.0.0.919

  • Newbie
  • If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track. I am on iOS build 4.0.0.919
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes