Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
38263 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103743 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432499 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299524 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I think I found THE solution to Spotify's horrible queue management. It's an app called Q.us:Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app! by budtobudhttps://appsto.re/us/TswD0.iThe queue management it of...
I think I found THE solution to Spotify's horrible queue management. 😄 It's an app called Q.us: Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app! by budt...
779 Views
0 replies
0 likes
Hi, I have a Pioneer VSX-923-K receiver that is enabled for Spotify Connect. I'm not sure when, but for some reason the iOS app won't allow me to stream to my receiver anymore. What do I need to do to get Spotify Connect to work again? Thanks, Jean-M...
Hi, I have a Pioneer VSX-923-K receiver that is enabled for Spotify Connect. I'm not sure when, but for some reason the iOS app won't allow me to stream to my receiver anymore. What do I n...
Casual Listener
3672 Views
6 replies
2 likes
I had no problems with this in the past, but dragging a track to the left does not queue it anymore in Spotify Premium. I do not get the notification that says "queued" and the song does not show up in the queue. Again, this worked yesterday but not ...
I had no problems with this in the past, but dragging a track to the left does not queue it anymore in Spotify Premium. I do not get the notification that says "queued" and the song does not show up ...
Not applicable
1101 Views
3 replies
0 likes
Ok... third time now that all my songs are completely vanished from my iphone. Every now and them sometinh trashy happens to spotify app and and have to redownload all my musics again... and it takes a lot of time that it's totally unreasonable, spec...
Ok... third time now that all my songs are completely vanished from my iphone. Every now and them sometinh trashy happens to spotify app and and have to redownload all my musics again... and it takes...
Newbie
544 Views
1 replies
0 likes
I have spotify on only 1 phone and my ps4. I have 20 go free on my phone, and yet Spotify won't allow me to download any playlists. I'm on wifi and out of offline mode. In the playlists, when I switch the playlist to 'offline mode' it turns back off ...
I have spotify on only 1 phone and my ps4. I have 20 go free on my phone, and yet Spotify won't allow me to download any playlists. I'm on wifi and out of offline mode. In the playlists, when I switc...
Casual Listener
1243 Views
2 replies
1 likes
Hi, the problem is as in the title. And I'm trying to follow all the existing suggestions: 1. Rebooted the iphone2. turned off the offline mode3. Re-log to facebook - I'm not using my fbook account with spotify4. Allow cellular data for spotify - THE...
Hi, the problem is as in the title. And I'm trying to follow all the existing suggestions: 1. Rebooted the iphone 2. turned off the offline mode 3. Re-log to facebook - I'm not us...
631 Views
0 replies
0 likes
As the title states, I cannot see my local files on my iPhone spotify app, or play any of my playlists, which all get stuck at "waiting to download". I have reinstalled the app, desktop app, and done most conceivable methods to solve this issue. I am...
As the title states, I cannot see my local files on my iPhone spotify app, or play any of my playlists, which all get stuck at "waiting to download". I have reinstalled the app, desktop app, an...
584 Views
0 replies
0 likes
This has happened twice to me since this weekend. I'll be listening to music and then my device will A) start playing random music and then when I try to switch it back, I wind up in some weird battle for control with other people's spotify. The last...
This has happened twice to me since this weekend. I'll be listening to music and then my device will A) start playing random music and then when I try to switch it back, I wind up in some weird battl...
462 Views
0 replies
0 likes
I recently upgraded my iPhone (4S) to iOS 9.1. I have a Spotify Premium account.After the upgrade I can not access the Spotify App - iPhone and iPad. Problem: I try to login on the Spotify mobile app anymore... Message: User name or password are wron...
I recently upgraded my iPhone (4S) to iOS 9.1. I have a Spotify Premium account. After the upgrade I can not access the Spotify App - iPhone and iPad. Problem: I try to login on the Spotify...
Newbie
767 Views
1 replies
0 likes
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be able to play songs on demand????
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be abl...
Spotify Star
476 Views
1 replies
0 likes
The first time when i installed the spotify on my iPhone, it was everything great and my spotify was black painted.. But when my premium trial was at the end i unistalled spotify and now i installed spotify again and i bought premium ... Why can't i ...
The first time when i installed the spotify on my iPhone, it was everything great and my spotify was black painted.. But when my premium trial was at the end i unistalled spotify and now i installed ...
Regular
1757 Views
12 replies
0 likes
I would like to have a CCM genre - Contemporary Christian Music. Is it possible to add a genre or is there support for this?
I would like to have a CCM genre - Contemporary Christian Music. Is it possible to add a genre or is there support for this?
Casual Listener
773 Views
2 replies
0 likes
So i have my local files and they work fine on my desktop, but they don't seem to work on my phone. They show up but they're grayed out and my phone and computer are on the same wifi network. When I go to make playlists with these files available off...
So i have my local files and they work fine on my desktop, but they don't seem to work on my phone. They show up but they're grayed out and my phone and computer are on the same wifi network. When I ...
Regular
930 Views
4 replies
0 likes
Hi,I have an issue with songs not automatically downloading when switched to "available offline." It just says waiting for download. All software and operating systems updates for iPad and Spotify are current. This problem occurs weather on 4G or WiF...
Hi, I have an issue with songs not automatically downloading when switched to "available offline." It just says waiting for download. All software and operating systems updates for iPad and Spotif...
508 Views
0 replies
0 likes
Here's the set up: Macbook Pro Laptop:- There is an MP3 file in a folder on the laptop.- Spotify PREMIUM account.- Spotify 'Local Files' folder set to view that MP3's folder location on the laptop. I.e. the MP3 can be seen in 'Local Files'.- A playli...
Here's the set up: Macbook Pro Laptop: - There is an MP3 file in a folder on the laptop. - Spotify PREMIUM account. - Spotify 'Local Files' folder set to view that MP3's folder location o...
Casual Listener
953 Views
1 replies
0 likes
Hi I think I used to be able to add songs to playlists whilst I was offline. I uninstalled Spotify on my iPhone to clear the cache. Installed the latest Spotify and cannot see the option of adding the song to a playlist whilst offline. The option app...
Hi I think I used to be able to add songs to playlists whilst I was offline. I uninstalled Spotify on my iPhone to clear the cache. Installed the latest Spotify and cannot see the option of ...
Newbie
3340 Views
3 replies
0 likes
when I search for eg Ran-D - Fck Edm it says that there are two songs but when I open it, it is just a radio version I want to be able to play original mix. is it a bug?
when I search for eg Ran-D - Fck Edm it says that there are two songs but when I open it, it is just a radio version I want to be able to play original mix. is it a bug?
370 Views
0 replies
0 likes
My offline mode does not show any of my offline content.Ive tried reinstalling the app and also tried switching the offline mode switch on and off, but I get nothing listed in the offline music tab in "your music".My iPhone 5c has about 3gb free spac...
My offline mode does not show any of my offline content. Ive tried reinstalling the app and also tried switching the offline mode switch on and off, but I get nothing listed in the offline music tab...
Casual Listener
1360 Views
3 replies
0 likes
All of a sudden I no longer have the volume control in Spotify. I listen from my iPad and the control thing has been in the lower right corner ever since I first got Spotify several months ago. Went to turn the music up this am, and I no longer have ...
All of a sudden I no longer have the volume control in Spotify. I listen from my iPad and the control thing has been in the lower right corner ever since I first got Spotify several months ago. Went ...
Casual Listener
983 Views
4 replies
0 likes
