Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44119 Views

44 replies

10 likes

  • 44119 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109799 Views

116 replies

13 likes

Other
  • 109799 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1687 Views

0 replies

0 likes

iOS
  • 1687 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302186 Views

62 replies

16 likes

  • 302186 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128108 Views

19 replies

38 likes

  • 128108 Views
  • 19 replies
  • 38 likes

My Spotify App froze while updating. Unable to use it now.

I updated my Spotify app in my iphone 4 (iOS 7.1.2) last week. It froze and will not get out of the "waiting" mode since then. There is nothing I can do with it. I am unable to use it, even delete it, or move it. It's just been frozen since. Anyone c...

Newbie

I updated my Spotify app in my iphone 4 (iOS 7.1.2) last week. It froze and will not get out of the "waiting" mode since then. There is nothing I can do with it. I am unable to use it, even dele...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Spotify app on iOS 9.1 crashing even after reinstalled

Hi everyone, My Spotify app keeps crashing on my iPhone 6 (running iOS 9.1) even after I reinstalled the app. (Spotify from my MacBook Air seems to be working fine.) Any suggestions as to how I can get the app to stop crashing? Thank you!

Newbie

Hi everyone,   My Spotify app keeps crashing on my iPhone 6 (running iOS 9.1) even after I reinstalled the app. (Spotify from my MacBook Air seems to be working fine.)   Any suggestions...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Local Files won't download offline

I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work. My firewall is off, I'm on a school wifi with no other ones around, and I've tried redownloading both the phone app and the MacBook ...

Regular

I'm trying to add some songs to the local files portion of my Iphone's Spotify app from my MacBook and it won't work.  My firewall is off, I'm on a school wifi with no other ones around, and I'v...

1261864612

Newbie

1076 Views

1 replies

1 likes

  • 1076 Views
  • 1 replies
  • 1 likes

bug: Spotify Connect and Play Queue

I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on the left). But the song is not played on the bose. All manu...

Newbie

I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on t...

heols

Newbie

3650 Views

7 replies

4 likes

  • 3650 Views
  • 7 replies
  • 4 likes

Radio Thumbs up/down buttons missing or disabled

When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enabled rarely. One time out of 5 I start the radio, they...

Casual Listener

When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enable...

ak9882

Newbie

6343 Views

8 replies

6 likes

Radio feature
thumbs
  • 6343 Views
  • 8 replies
  • 6 likes

Solved!! Sonos working but can't login to iphone

Hi. I use Spotify premium on my home Sonos system and it works fine. My problem is that I am unable to access Spotify on my iPhone 5 to stream in my car or use at work. I've uninstalled Spotify on my iPhone and then powered down the iphone and reinst...

Casual Listener

Hi.  I use Spotify premium on my home Sonos system and it works fine.  My problem is that I am unable to access Spotify on my iPhone 5 to stream in my car or use at work.  I've uninsta...

Nico

Community Legend

1246 Views

3 replies

0 likes

  • 1246 Views
  • 3 replies
  • 0 likes

Premium Payment failures

My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as we are midway through November) it also will not al...

Newbie

My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as ...

JoeThomas

Community Legend

747 Views

1 replies

0 likes

fail
Payment
Spotify Premium
won't download
  • 747 Views
  • 1 replies
  • 0 likes

mobiledata search issue

Spotify doesn't let me search music through mobiledata. It works fine when I got Wi-Fi on but it says that "there was an error" if I try to search with mobiledata. It only allows me to play songs from my playlist. I've allowed mobileconnection and ha...

Casual Listener

Spotify doesn't let me search music through mobiledata. It works fine when I got Wi-Fi on but it says that "there was an error" if I try to search with mobiledata. It only allows me to play songs fro...

Hessu1

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Deleted song

I have unintentionally deleted a song which i liked very much and i can't find it again. can i search for a deleted song of me or is there a register of the songs that i have listened to?

Newbie

I have unintentionally deleted a song which i liked very much and i can't find it again. 😞 can i search for a deleted song of me or is there a register of the songs that i have listened to?

JoeThomas

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Radio from playlist does not work (anymore)

On my IPad, radio from playlist does not work any more.Yesterday i have made a new playlist, and started a radio from it.Worked fine.Today notting.Got message" Sorry this station cannot be started"

Casual Listener

On my IPad, radio from playlist does not work any more. Yesterday i have made a new playlist, and started a radio from it. Worked fine. Today notting. Got message" Sorry this station cannot be st...

giubehringer

Newbie

622 Views

1 replies

1 likes

  • 622 Views
  • 1 replies
  • 1 likes

spotify will not allow me to get any new music

Everytime I try to add new music it tells me "All filled up Friend, epic music collection". Originally when I started spotify I transfered 5k songs over from I Tunes. I have since deleted from my computer and device and know FOR SURE I have not reach...

Newbie

Everytime I try to add new music it tells me "All filled up Friend, epic music collection". Originally when I started spotify I transfered 5k songs over from I Tunes. I have since deleted from my com...

Kamran

Composer

985 Views

1 replies

2 likes

  • 985 Views
  • 1 replies
  • 2 likes

My Solution to Spotify's Horrible Queue Management

I think I found THE solution to Spotify's horrible queue management. It's an app called Q.us:Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app! by budtobudhttps://appsto.re/us/TswD0.iThe queue management it of...

Roadie

I think I found THE solution to Spotify's horrible queue management. 😄 It's an app called Q.us: Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app! by budt...

798 Views

0 replies

0 likes

iOS
  • 798 Views
  • 0 replies
  • 0 likes

Spotify Connect with Pioneer VSX-923-K not working anymore

Hi, I have a Pioneer VSX-923-K receiver that is enabled for Spotify Connect. I'm not sure when, but for some reason the iOS app won't allow me to stream to my receiver anymore. What do I need to do to get Spotify Connect to work again? Thanks, Jean-M...

Casual Listener

Hi,   I have a Pioneer VSX-923-K receiver that is enabled for Spotify Connect. I'm not sure when, but for some reason the iOS app won't allow me to stream to my receiver anymore. What do I n...

jmvdkolk

Casual Listener

3707 Views

6 replies

2 likes

  • 3707 Views
  • 6 replies
  • 2 likes

Queue function not working iPhone

I had no problems with this in the past, but dragging a track to the left does not queue it anymore in Spotify Premium. I do not get the notification that says "queued" and the song does not show up in the queue. Again, this worked yesterday but not ...

Visitor

I had no problems with this in the past, but dragging a track to the left does not queue it anymore in Spotify Premium. I do not get the notification that says "queued" and the song does not show up ...

user-removed

Not applicable

1110 Views

3 replies

0 likes

iphone
queue
  • 1110 Views
  • 3 replies
  • 0 likes

Deleted Musics

Ok... third time now that all my songs are completely vanished from my iphone. Every now and them sometinh trashy happens to spotify app and and have to redownload all my musics again... and it takes a lot of time that it's totally unreasonable, spec...

Newbie

Ok... third time now that all my songs are completely vanished from my iphone. Every now and them sometinh trashy happens to spotify app and and have to redownload all my musics again... and it takes...

idjmikey

Newbie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Spotify won't sync any songs

I have spotify on only 1 phone and my ps4. I have 20 go free on my phone, and yet Spotify won't allow me to download any playlists. I'm on wifi and out of offline mode. In the playlists, when I switch the playlist to 'offline mode' it turns back off ...

Visitor

I have spotify on only 1 phone and my ps4. I have 20 go free on my phone, and yet Spotify won't allow me to download any playlists. I'm on wifi and out of offline mode. In the playlists, when I switc...

edwardpakpahan

Casual Listener

1254 Views

2 replies

1 likes

mode
synced offline won't play
  • 1254 Views
  • 2 replies
  • 1 likes

Spotify says "You're Offline" while I'm not + problems in the vicinity

Hi, the problem is as in the title. And I'm trying to follow all the existing suggestions: 1. Rebooted the iphone2. turned off the offline mode3. Re-log to facebook - I'm not using my fbook account with spotify4. Allow cellular data for spotify - THE...

Newbie

Hi,   the problem is as in the title. And I'm trying to follow all the existing suggestions:   1. Rebooted the iphone 2. turned off the offline mode 3. Re-log to facebook - I'm not us...

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

Local Files Do Not Appear on iPhone 6 Spotify app. Playlists Do Not Sync Either

As the title states, I cannot see my local files on my iPhone spotify app, or play any of my playlists, which all get stuck at "waiting to download". I have reinstalled the app, desktop app, and done most conceivable methods to solve this issue. I am...

Casual Listener

As the title states, I cannot see my local files on my iPhone spotify app, or play any of my playlists, which all get stuck at "waiting to download".  I have reinstalled the app, desktop app, an...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

Connecting to other's devices and playing their music

This has happened twice to me since this weekend. I'll be listening to music and then my device will A) start playing random music and then when I try to switch it back, I wind up in some weird battle for control with other people's spotify. The last...

Newbie

This has happened twice to me since this weekend. I'll be listening to music and then my device will A) start playing random music and then when I try to switch it back, I wind up in some weird battl...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes