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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32311 Views

40 replies

9 likes

  • 32311 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96304 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294258 Views

60 replies

15 likes

  • 294258 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124016 Views

19 replies

38 likes

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  • 19 replies
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Songs will not automatically download when switched to "available offline."

Hi,I have an issue with songs not automatically downloading when switched to "available offline." It just says waiting for download. All software and operating systems updates for iPad and Spotify are current. This problem occurs weather on 4G or WiF...

Newbie

Hi, I have an issue with songs not automatically downloading when switched to "available offline." It just says waiting for download. All software and operating systems updates for iPad and Spotif...

499 Views

0 replies

0 likes

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Spotify Connect Not Playing Offline Songs To Home Stereo

Here's the set up: Macbook Pro Laptop:- There is an MP3 file in a folder on the laptop.- Spotify PREMIUM account.- Spotify 'Local Files' folder set to view that MP3's folder location on the laptop. I.e. the MP3 can be seen in 'Local Files'.- A playli...

Casual Listener

Here's the set up:   Macbook Pro Laptop: - There is an MP3 file in a folder on the laptop. - Spotify PREMIUM account. - Spotify 'Local Files' folder set to view that MP3's folder location o...

novaf4

Casual Listener

937 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to add songs to playlists whilst offline

Hi I think I used to be able to add songs to playlists whilst I was offline. I uninstalled Spotify on my iPhone to clear the cache. Installed the latest Spotify and cannot see the option of adding the song to a playlist whilst offline. The option app...

Casual Listener

Hi   I think I used to be able to add songs to playlists whilst I was offline. I uninstalled Spotify on my iPhone to clear the cache. Installed the latest Spotify and cannot see the option of ...

dshinks

Newbie

3261 Views

3 replies

0 likes

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  • 3 replies
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says that there are two songs but only one song?

when I search for eg Ran-D - Fck Edm it says that there are two songs but when I open it, it is just a radio version I want to be able to play original mix. is it a bug?

Newbie

when I search for eg Ran-D - Fck Edm it says that there are two songs but when I open it, it is just a radio version I want to be able to play original mix. is it a bug?

359 Views

0 replies

0 likes

  • 359 Views
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Offline mode not listing offline music on iphone 5c

My offline mode does not show any of my offline content.Ive tried reinstalling the app and also tried switching the offline mode switch on and off, but I get nothing listed in the offline music tab in "your music".My iPhone 5c has about 3gb free spac...

Regular

My offline mode does not show any of my offline content. Ive tried reinstalling the app and also tried switching the offline mode switch on and off, but I get nothing listed in the offline music tab...

Stephilippe

Casual Listener

1337 Views

3 replies

0 likes

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  • 3 replies
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Don't have volume control

All of a sudden I no longer have the volume control in Spotify. I listen from my iPad and the control thing has been in the lower right corner ever since I first got Spotify several months ago. Went to turn the music up this am, and I no longer have ...

Casual Listener

All of a sudden I no longer have the volume control in Spotify. I listen from my iPad and the control thing has been in the lower right corner ever since I first got Spotify several months ago. Went ...

RSP

Casual Listener

943 Views

4 replies

0 likes

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  • 4 replies
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Arranging the order of songs in a playlist

How do I arrange my songs in a playlist by artist on my Iphone? I did it on my computer, but the order didn't change on my phone. So how do I do it from my phone?

Visitor

How do I arrange my songs in a playlist by artist on my Iphone? I did it on my computer, but the order didn't change on my phone. So how do I do it from my phone?

seelahsee

Newbie

946 Views

2 replies

0 likes

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Family Premium Online Streaming

We are looking at getting a premium family subscription, but only saw that offline streaming was available for multiple accounts. Would we also be able to stream online from our separate accounts?

Casual Listener

We are looking at getting a premium family subscription, but only saw that offline streaming was available for multiple accounts. Would we also be able to stream online from our separate accounts?

Bookfiend85

Casual Listener

354 Views

1 replies

0 likes

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  • 1 replies
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Iphone doesn't sync all titles

I'm new at spotify and totally lost... Why all my titles available on my PC don't sync with my Iphone?! I have some, I don't have others... Please help

Newbie

I'm new at spotify and totally lost... Why all my titles available on my PC don't sync with my Iphone?! I have some, I don't have others... Please help 🙂

352 Views

0 replies

0 likes

  • 352 Views
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Were Are my volume button?

Before my volyme button was in the corner to right, but now i can't find it. Now there is a symbol with two arrows pointing agaist each other insted.This is important for med because my iphone volume button does not work.

Visitor

Before my volyme button was in the corner to right, but now i can't find it. Now there is a symbol with two arrows pointing agaist each other insted. This is important for med because my iphone volu...

lukeandangela

Casual Listener

711 Views

3 replies

0 likes

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  • 3 replies
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IO9 iPhone6s

My Spotify keeps crashing when it starts up, I've tried reinstalling, nothing. Only works when in offline mode. Anyone got an idea to help me?

Visitor

My Spotify keeps crashing when it starts up, I've tried reinstalling, nothing. Only works when in offline mode. Anyone got an idea to help me?

1185 Views

0 replies

0 likes

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Spotify keeps crashing with brand new update

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Every single time. This is getting very irritating as I...

Casual Listener

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Ever...

doodlebugamy

Newbie

2789 Views

9 replies

2 likes

Account
Login
Other
Premium
Subscription
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I-Pod won't play in offline mode all of a sudden

I-Pod has been synced with network, laptop, etc. All fo a sudden it says "Track only Available Online." and, "This track is not synced and not available offline. Connect to a network and try again." I've reconnected to laptop to sync and I still get ...

Newbie

I-Pod has been synced with network,  laptop, etc.  All fo a sudden it says "Track only Available Online." and, "This track is not synced and not available offline.  Connect to a networ...

405 Views

0 replies

0 likes

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I added a bunch of albums on my iPhone to library and they do not sync to iPad

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPadSteps to reproduce the issue: Add a song on my iPhone, wait for days, nothing added on my phone syncs to my iPadWhen I add songs on my iPhon...

Casual Listener

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPad Steps to reproduce the issue: Add a song on my iPhone, wait for days, nothing adde...

350 Views

0 replies

0 likes

bug
  • 350 Views
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Sync failure on mobile.

Hi my name is Firoh and i have a problem with syncronizing my playlists to offline.Brief description of the issue:Everytime i try and switch the "available offline" button it does nothing, i dont get any grey or green arrows indicating if its in proc...

Newbie

Hi my name is Firoh and i have a problem with syncronizing my playlists to offline. Brief description of the issue: Everytime i try and switch the "available offline" button it does nothing, i do...

559 Views

0 replies

1 likes

iphone
IPHONE 4
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  • 1 likes

iOS App Version

Hi. I have recently upgraded to the iPhone 6S, and I have noticed something fairly strange with the iOS app my phone is running. My friend, who also has an iPhone 6S, has a different layout of the app then I do. The menus, song lists, and pretty much...

Newbie

Hi. I have recently upgraded to the iPhone 6S, and I have noticed something fairly strange with the iOS app my phone is running. My friend, who also has an iPhone 6S, has a different layout of the ap...

twodogsinthetub

Newbie

883 Views

3 replies

0 likes

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  • 3 replies
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Ford Sync / Applink not loading artists via iPhone

Brand new Ford Escape with the latest SYNC / Applink installed. When I connect Spotify through Applink, it only loads artists through the letter F. Because the Sync applink takes over the screen of spotify, it's impossible to access any artists later...

Regular

Brand new Ford Escape with the latest SYNC / Applink installed. When I connect Spotify through Applink, it only loads artists through the letter F. Because the Sync applink takes over the screen of s...

501 Views

0 replies

0 likes

  • 501 Views
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Login on new phone

I'm trying to login in my new iPhone 6s+, from my iPhone 5 and it's saying my password is invalid, I even set a new password and tried to log in, and it said that password is invalid. Feeling frustrated, please help, Jennifer M.

Newbie

I'm trying to login in my new iPhone 6s+, from my iPhone 5 and it's saying my password is invalid, I even set a new password and tried to log in, and it said that password is invalid. Feeling frustra...

315 Views

0 replies

0 likes

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Alternatives

Any suggestions for an alternative music service now that Spotify has terminated folder support for playlists in the iOS app and I am confronted with a total mess?

Visitor

Any suggestions for an alternative music service now that Spotify has terminated folder support for playlists in the iOS app and I am confronted with a total mess?

user-removed

Not applicable

571 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes