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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243341 Views

27 replies

5 likes

  • 243341 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127021 Views

119 replies

13 likes

Other
  • 127021 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3067 Views

0 replies

0 likes

iOS
  • 3067 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308253 Views

62 replies

16 likes

  • 308253 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132330 Views

19 replies

38 likes

  • 132330 Views
  • 19 replies
  • 38 likes

Chromecast Icon only in playback controls

I am wondering if somebody knows something that I am missing here. I want to use my Chromecast with my iPhone, however I can only see the Chromecast icon from the playback controls. Which means if there is nothing playing (or paused) I cannot see the...

Regular

I am wondering if somebody knows something that I am missing here.   I want to use my Chromecast with my iPhone, however I can only see the Chromecast icon from the playback controls.  Wh...

MattSuda

Spotify Star

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Switching tracks on Chromecast

Hi, When using Spotify via Chromecast, is there any way to switch tracks on your device's lock screen instead of having to unlock your device and opening the app? Thanks.

Newbie

Hi,    When using Spotify via Chromecast, is there any way to switch tracks on your device's lock screen instead of having to unlock your device and opening the app?    Thanks...

MattSuda

Spotify Star

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Facebook automatically lowers volume iOS 9.1

Hey guys! Just updated my Facebook app today and now when playing music from my Spotify app the volume automatically lowers and raises from entering and exiting the Facebook app? Kinda annoying?!?!? I'm running iOS 9.1 with the latest Spotify and Fac...

Newbie

Hey guys! Just updated my Facebook app today and now when playing music from my Spotify app the volume automatically lowers and raises  from entering and exiting the Facebook app? Kinda annoying...

MattSuda

Spotify Star

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

I have a premium account but it's not recognizing it

I have a premium account under Cmandou. I recently reset my password and now it's saying upgrade to premium for 12.99 when I already pay $10. Please help!!

Newbie

I have a premium account under Cmandou. I recently reset my password and now it's saying upgrade to premium for 12.99 when I already pay $10. Please help!!

MattSuda

Spotify Star

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

My saved music library disappearing

Today I noticed all of my saved music was erases, thankfully I also keep it in playlists, for different genres too, so I decided to re-save all 1454 songs again, I'd did it. So today I was listening to one of my playlists that compiles stuff from the...

Newbie

Today I noticed all of my saved music was erases, thankfully I also keep it in playlists, for different genres too, so I decided to re-save all 1454 songs again, I'd did it. So today I was listening ...

dsa_7

Roadie

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

webversion

hey a question i know somehow you can get the spotify app to work on ios 5but can't we just use the webversion ?

Roadie

hey a question  i know somehow you can get the spotify app to work on ios 5 but can't we just use the webversion ?

MattSuda

Spotify Star

1548 Views

6 replies

0 likes

  • 1548 Views
  • 6 replies
  • 0 likes

Can I still use Spotify on my old iPod?

I just found my old iPod nano and I was wondering if I can still use Spotify to put music on it like I could in the first year of Spotify?

Casual Listener

I just found my old iPod nano and I was wondering if I can still use Spotify to put music on it like I could in the first year of Spotify?

dsa_7

Roadie

4926 Views

1 replies

0 likes

  • 4926 Views
  • 1 replies
  • 0 likes

Spotify crashing on iPhone 5S

Hi there. This just started. === START OF TEMPLATE ===Brief description of the issue: Spotify crashes as soon as I click on the icon to open it on my iPhone. Steps to reproduce the issue:Click Spotify icon. It rests on a screen that says I am offline...

Newbie

Hi there. This just started.    === START OF TEMPLATE === Brief description of the issue: Spotify crashes as soon as I click on the icon to open it on my iPhone.  Steps...

dsa_7

Roadie

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Spotify does not work on iPhone anymore - but no issues on other iOS devices

Hi all, For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was over and not automatically switch to the next song either. I...

Casual Listener

Hi all,   For a couple of weeks, I am having problems with Spotify on my iPhone. It first started that whenever I started playing a song, it would stop a couple of seconds before the song was ...

dsa_7

Roadie

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

Uninstalling iOS App while Keeping Offline Tracks

I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added for offline songs and albums on my iPhone. Does an...

Visitor

I have not needed to do this yet, but I know there will come a day when I will need to uninstall and then reinstall the Spotify app. What I don't want to happen is lose the settings that I have added...

driveflanger

Community Legend

630 Views

1 replies

0 likes

iOS
Offline Access
Uninstall
  • 630 Views
  • 1 replies
  • 0 likes

Upgraded, but still on free account on IOS.

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success. i have tried contactingspotify via their support system, but I ne...

Newbie

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success.   i hav...

MattSuda

Spotify Star

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

Premium yet shuffle won't turn off

I see so many others with this problem but what is the solution? I use my Spotify to teach classes and cannot get the Shuffle to turn off.

Newbie

I see so many others with this problem but what is the solution?  I use my Spotify to teach classes and cannot get the Shuffle to turn off.

MattSuda

Spotify Star

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Premium family plan

I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on the current, not sure if I just wasted an extra $5 f...

Newbie

I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on t...

MattSuda

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on ipad pro.

Spotify crashes, at startup, on ipad pro. Any suggestions?

Visitor

Spotify crashes, at startup, on ipad pro.   Any suggestions?

MattSuda

Spotify Star

3371 Views

11 replies

3 likes

  • 3371 Views
  • 11 replies
  • 3 likes

hid Cover album for less data

Can I use spotify without view the cover album to use less data ? Tks

Newbie

Can I use spotify without view the cover album to use less data ?   Tks

956 Views

0 replies

0 likes

  • 956 Views
  • 0 replies
  • 0 likes

Spotify Running should be able to play my own playlist!!!

Hallo Spotify. I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the problem in calculating my playlist's BPM insted? Kind regards Ande...

Music Fan

Hallo Spotify.   I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the proble...

AndersSaronD

Music Fan

768 Views

2 replies

0 likes

BPM
Playlist feature
Running with spotify
  • 768 Views
  • 2 replies
  • 0 likes

Playlist trouble !!

Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! Am on an iPhone and have no access to a desktop. Ple...

Casual Listener

Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! A...

gaz1

Casual Listener

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Spotify family subscription

I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather confused.

Newbie

I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather co...

Nico

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Spotify wont let me download my OWN list.

Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist on my iphone 6. I got the 9.1 update, my premium exp...

Casual Listener

Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist o...

Logicsbrother

Casual Listener

863 Views

2 replies

0 likes

  • 863 Views
  • 2 replies
  • 0 likes

Connecting..

My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone 6.

Newbie

My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes