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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237467 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118668 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2693 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305467 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130808 Views

19 replies

38 likes

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Syncing with Ipod Shuffle.

I just bought a couple of shuffles today with intentions of syncing them with my spotify account. After trying for a few hours I started to research the topic and apparently it is not possible. I pay $120.00 a year for this service and I can't use it...

Newbie

I just bought a couple of shuffles today with intentions of syncing them with my spotify account. After trying for a few hours I started to research the topic and apparently it is not possible. I pay...

user-removed

Not applicable

513 Views

2 replies

0 likes

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  • 2 replies
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Discounts for Students or signing for longer periods (eg. 1 year).

Dear Spotify, I signed up for spotify with the student discount for $4.99 a month but my payment details say I am being charged $9.99 a month. Please address this would be greatly appreciated, those $5 a month mean a lot to a college student haha. Th...

Newbie

Dear Spotify,   I signed up for spotify with the student discount for $4.99 a month but my payment details say I am being charged $9.99 a month. Please address this would be greatly appreciate...

345 Views

0 replies

0 likes

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Spotify on iPhone 6 looks different

Hey y'all I dunno whats wrong with my Spotify App but it looks like it's on an Android Phone.The app looks so fresh and much better with the concert crowd on the menu if y'all know what I mean.Mine is just completely black and seems like I'm using an...

Casual Listener

Hey y'all   I dunno whats wrong with my Spotify App but it looks like it's on an Android Phone. The app looks so fresh and much better with the concert crowd on the menu if y'all know what I ...

justandyyy

Casual Listener

407 Views

1 replies

0 likes

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  • 1 replies
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Carplay crashing when navigating down sub-folders

I recently got a Carplay head unit and have been using Spotify. I soon found a bug: Steps:1. Open Spotify (latest version) in Carplay2. Navigate to My Music > Playlists3. Go down a few subfolders Results: crash, Spotify quits and goes out to head uni...

Gig Goer

I recently got a Carplay head unit and have been using Spotify.  I soon found a bug:   Steps: 1. Open Spotify (latest version) in Carplay 2. Navigate to My Music > Playlists 3. Go d...

425 Views

0 replies

0 likes

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Spotify UI

I was using spotify with another account it was working perfect, with another user interface which never crashed. Then i had to change my account for some facebook connect issues, i bought premium on new account then i logged in spotify ios app (I am...

Regular

I was using spotify with another account it was working perfect, with another user interface which never crashed. Then i had to change my account for some facebook connect issues, i bought premium on...

stormgaze

Regular

994 Views

7 replies

0 likes

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  • 7 replies
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Enable microphone command prompt?

Hello, I was listening to Spotify on my iPad. I have the basic version with commercials. An offer popped up to watch a video to allow me to have 30 minutes of free, no ad listening. When I unlocked my iPad to click the offer, I had a message pop up t...

Newbie

Hello, I was listening to Spotify on my iPad. I have the basic version with commercials. An offer popped up to watch a video to allow me to have 30 minutes of free, no ad listening. When I unlocked m...

1366 Views

0 replies

0 likes

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Spotify app doesn't work for me on ipad

If I try and go on it it just instantly goes to a black screen with the apple logo then after a few seconds goes to the unlock screen. It's been happening for over a week ever since the last update. I've shut the iPad down a few times but that didn't...

Visitor

If I try and go on it it just instantly goes to a black screen with the apple logo then after a few seconds goes to the unlock screen. It's been happening for over a week ever since the last update. ...

user-removed

Not applicable

325 Views

1 replies

0 likes

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Dont get premium on my phone

Hi!I bought me spotify premium. I logged onto my iPhone but where there is no premium. I have deleted and installed the app again, but still not working. Can someone help me?

Newbie

Hi! I bought me spotify premium. I logged onto my iPhone but where there is no premium. I have deleted and installed the app again, but still not working. Can someone help me?

284 Views

0 replies

0 likes

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sync with ipod

not sure why I am unable to sync spotify with my ipod.I've deleted itunes and disabled windows media from my computer yet when i plug in my ipod it does not read that spotify has picked it up

Newbie

not sure why I am unable to sync spotify with my ipod.I've deleted itunes and disabled windows media from my computer yet when i plug in my ipod it does not read that spotify has picked it up

272 Views

0 replies

0 likes

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Switches on by itself and volume spike to full??

OK. I am going to try and explain in detail. This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on youtube via my PS or Xbox all through my AVR's. Then suddenl...

Casual Listener

OK. I am going to try and explain in detail.   This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on ...

350 Views

0 replies

0 likes

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Log in on other devices using Facebook

I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?

Newbie

I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?

331 Views

0 replies

0 likes

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REQUEST: Older Version of Spotify

Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if you have please let me borrow it. Please. Thank you i...

Newbie

Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if yo...

815 Views

0 replies

0 likes

IPA REQUEST
IPHONE 4
OLDER VERSIONS
Spotify
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Spotify en radio de auto

Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro no habían canciones, ya que las tenía todas descarga...

Casual Listener

Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro n...

424 Views

0 replies

0 likes

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How do I disable the 30 minute ad free listening feature?

I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free, thanks to the following sponsor" it played the 15...

Visitor

I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free...

user-removed

Not applicable

3460 Views

4 replies

0 likes

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Sleep mode

Hey a new feature that should be put in the mobile app is a sleep mode.Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, just to wake up in the middle of the night to listen to...

Casual Listener

Hey a new feature that should be put in the mobile app is a sleep mode. Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, ju...

magicbunnyr

Casual Listener

4854 Views

6 replies

0 likes

Sleep mode
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iTunes music won't sync to iPhone :(

Hey guys, So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it. I was really hoping I could just sync it as a local file then put it in my playlist, but it's not working. I've reset everything then s...

Visitor

Hey guys,   So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it.  I was really hoping I could just sync it as a local file then put it ...

405 Views

0 replies

0 likes

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Using my account

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that didn't help. Can someone tell me what to do? Thanks...

Newbie

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that ...

Jordi

Community Legend

351 Views

1 replies

0 likes

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Songs not syncing to offline mode

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

Newbie

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

Nico

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
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Spotify doesn't sync music - no matter what (ios)

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS.This is really *swearword* annoying, since i don't have...

Casual Listener

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS. Th...

297 Views

0 replies

0 likes

  • 297 Views
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