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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37337 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102982 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431663 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299272 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this stage and I can't pass this screen. I tired to rein...
Hello, I have ipod touch 5g ios 8.4.1 installed. I am using last version of spotify(4.4.0) as well. When I try to login with my facebook account, three dots appears on screen and app freezes at this ...
298 Views
0 replies
0 likes
Hello, recently i am having a disturbing problem with my account. The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several times but it doesnt seem to work. I have tried other 3 acc...
Hello, recently i am having a disturbing problem with my account. The song quality is extremely bad only on my account on streaming or downloaded songs. I have tried resintall the app several t...
284 Views
0 replies
0 likes
hiI have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to me on my current email adress, Stinaaune@gmail.com?
hi I have forgot the password to my spotify account, and to get a new one you're sending it to me by email. But the email address i registrated does not exist any more. Could you please send it to m...
335 Views
0 replies
0 likes
I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I for some reason don't want to continue it, and I can...
I'm wanting to initiate the 30-day free trial to get a better feel for the premium subscription. I know that after the 30 days, I would be charged if I chose to continue said subscription. But if I f...
Casual Listener
742 Views
3 replies
0 likes
Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I used to be able to play and enjoy them all both in...
Hi. I have a Spotify Premium subscription which has been working well for eighteen months but has now gone berserk. I have downloaded 50 or so albums to my iphone 5 and made them available offline. I...
271 Views
0 replies
0 likes
Hey there- I am new to Spotify.... I'm a Rdio transplant and late to the game, I know. I just download a premium account through a family plan. Only problem is... on my iphone app "browse" isn't an option in the left menu. Mine menu reads: search, no...
Hey there- I am new to Spotify.... I'm a Rdio transplant and late to the game, I know. I just download a premium account through a family plan. Only problem is... on my iphone ...
280 Views
0 replies
0 likes
Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundos). Que debo hacer para escucharlas sin interrupcio...
Cuando escucho canciones desde Spotify en mis parlantes por intermedio de Bose SoundTouch (instalado en un IPad) las canciones se interrumpen por segundos todo el tiempo(se corta a cada 2 o 3 segundo...
308 Views
0 replies
0 likes
After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however.Has anyone encountered this problem? I know the obvious answer would be to reinstall the app, however I've got more than 12GB of offline songs which...
After upgrading to iOS 9, Spotify won't connect on 3G or LTE anymore. It does connect on wifi however. Has anyone encountered this problem? I know the obvious answer would be to reinstall the app,...
Roadie
1285 Views
1 replies
0 likes
I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I click to buy premium the message goes away and nothi...
I am trying to buy premium on my iPhone and when I go into account there is no option to buy premium then when I use all my skips and the message pops up that says to skip I need premium and when I c...
Roadie
807 Views
1 replies
1 likes
Hi Everybody, just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to during my commute. So my question is, when spotify updates those playlist, d...
Hi Everybody, just recently turned premium and I follow a few spotify-managed playlist on my account, and there are a few playlist that i make it offline for me to listen to dur...
Roadie
1792 Views
3 replies
0 likes
Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it.Background:I'm using iOS version 8.3. I only have Spotify installed o...
Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it. Background: I...
Casual Listener
498 Views
1 replies
1 likes
So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local library in Spotify on the mac. I can play them fro...
So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local...
355 Views
0 replies
0 likes
I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciated. Thanks
I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciate...
276 Views
0 replies
0 likes
Hi,I tried to create a playlist on the desktop, with local files in it.This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage to stream it to my Chromecast, message being: Sorry! Can't play ...
Hi, I tried to create a playlist on the desktop, with local files in it. This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage ...
455 Views
0 replies
0 likes
Windows 7 Home Premium PC, 10GB ram, 6 core processor.iPhone 5s with latest iOS installed. This usually works.. Open spotify on PC, start music.Open Spotify on iPhone, tap song on bottom, tap "Devices available", then choose my PC name and I can cont...
Windows 7 Home Premium PC, 10GB ram, 6 core processor. iPhone 5s with latest iOS installed. This usually works.. Open spotify on PC, start music. Open Spotify on iPhone, tap song ...
Not applicable
401 Views
2 replies
0 likes
I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showing up twice so I deleted one, apparently that wasn't...
I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showin...
Newbie
720 Views
4 replies
0 likes
When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" But, I logged into my desktop computer with no problems. Can someone please...
When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" But, I logged int...
Community Legend
345 Views
1 replies
0 likes
Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck
Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck
Community Legend
367 Views
1 replies
0 likes
I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (because it's the only email I have) and that didn't...
I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (...
Community Legend
1735 Views
4 replies
0 likes
I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offline files. It seems all offline files the name is gr...
I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offli...
742 Views
0 replies
0 likes
