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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43360 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127800 Views

19 replies

38 likes

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Switches on by itself and volume spike to full??

OK. I am going to try and explain in detail. This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on youtube via my PS or Xbox all through my AVR's. Then suddenl...

Casual Listener

OK. I am going to try and explain in detail.   This issue has occured on 2 of my 3 AVR's. It has happened on my Yamaga and Sony. I will be watching TV through Directv or listening to music on ...

342 Views

0 replies

0 likes

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Log in on other devices using Facebook

I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?

Newbie

I'm trying to log in on my partners phone as mine has died but I can't log in as her device is synced with her account. Am I just being a fool?

319 Views

0 replies

0 likes

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REQUEST: Older Version of Spotify

Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if you have please let me borrow it. Please. Thank you i...

Newbie

Please pm me older version of Spotify. The new versions are so slow in my iPhone 4 and won't even let me play songs, not a bug I think my phone is just that old. I don't have backup of old IPA, if yo...

806 Views

0 replies

0 likes

IPA REQUEST
IPHONE 4
OLDER VERSIONS
Spotify
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Spotify en radio de auto

Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro no habían canciones, ya que las tenía todas descarga...

Casual Listener

Hola, dejo este tema para los que tengan problemas sincronizando su radio del auto con el telefono por medio de usb, a mi me pasaba que la radio decía: "no hay canciones en el dispositivo", y claro n...

413 Views

0 replies

0 likes

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How do I disable the 30 minute ad free listening feature?

I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free, thanks to the following sponsor" it played the 15...

Visitor

I came across this feature where I can watch a 15-30 second video to get a 30 minute break from the ads. I did it a few times and then it started to automatically say "The next 30 minutes are ad free...

user-removed

Not applicable

3434 Views

4 replies

0 likes

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Sleep mode

Hey a new feature that should be put in the mobile app is a sleep mode.Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, just to wake up in the middle of the night to listen to...

Casual Listener

Hey a new feature that should be put in the mobile app is a sleep mode. Where you can turn on how many hours/minutes the app should play music before it stops. From experience when I go to sleep, ju...

magicbunnyr

Casual Listener

4802 Views

6 replies

0 likes

Sleep mode
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iTunes music won't sync to iPhone :(

Hey guys, So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it. I was really hoping I could just sync it as a local file then put it in my playlist, but it's not working. I've reset everything then s...

Visitor

Hey guys,   So I recently got a new iPhone and bought Adele's new album on iTunes because her label won't stream it.  I was really hoping I could just sync it as a local file then put it ...

392 Views

0 replies

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Using my account

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that didn't help. Can someone tell me what to do? Thanks...

Newbie

When I try to play music through the app on my iPhone 6 it stops and says it's being used on another device, when I do not have it signed in on any other device. I just changed the password but that ...

Jordi

Community Legend

332 Views

1 replies

0 likes

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Songs not syncing to offline mode

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

Newbie

I have read up on this issue, and I have over 20gb free memory and am nowhere near 3,000 song, but it has stopped downloading songs

Nico

Community Legend

360 Views

1 replies

0 likes

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Spotify doesn't sync music - no matter what (ios)

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS.This is really *swearword* annoying, since i don't have...

Casual Listener

It happens again and again, that spotify just doesn't sync music anymore. It doesn't matter what i do, restart the app, restart the phone, restart both, reset the network settings. NOTHING WORKS. Th...

288 Views

0 replies

0 likes

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Solved!! iPhone 6 and iPhone 6+ Look Different?

Wife has the iPhone 6 and I have the Plus. On hers, she has a Now option and an option for Shows. I don't seem to have that on my iPhone 6+ Is this normal or is anyone else seeing this?

Music Fan

Wife has the iPhone 6 and I have the Plus.   On hers, she has a Now option and an option for Shows.   I don't seem to have that on my iPhone 6+   Is this normal or is anyone else...

RatBoyGL

Music Fan

1567 Views

5 replies

0 likes

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Not able to follow Facebook friends

I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to respond and even following people individually does...

Newbie

I just downloaded the app and signed in using my Facebook account. When I go to find friends, I can see my Facebook friend list but I cannot follow any of them. The follow all button doesn't seem to ...

274 Views

0 replies

0 likes

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iPhone not showing up on computer

I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting The computer and iPhone to The same wi-fi, which i...

Newbie

I usel to be able to sync my local files to my iPhone. Then something happend months ago, and my local files were gone. Now you no longer can connect via cable, why? Now it's only possible connecting...

412 Views

0 replies

0 likes

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Radio Won't Work

I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple times and nothing has fixed this. Pretty disappointed ...

Newbie

I am running the newest version of Spotify and android OS and the radio has refused to work for the last 3 weeks. I am a premium member, I've installed the Spotify app and reinstalled it multiple tim...

292 Views

0 replies

0 likes

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Spotify offline even when connected to wifi

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per website help.

Casual Listener

I am unable to connect to Spotify with my iPhone w iOS 9 even when connected to wifi. I can connect when just using my cellular data. Any ideas? Spotify settings-playback - offline mode is OFF per we...

jarppii_

Casual Listener

694 Views

3 replies

0 likes

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Iphone app (iphone 6S ios 9.1) camera kills Spotify

Hi, Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug??

Casual Listener

Hi,    Spotify dieds when using the camera (native or Instagram) is this a Spotify bug or iOS bug?? 

jean3601

Community Legend

679 Views

3 replies

0 likes

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Offline button doesn't appear

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists.

Newbie

I just got a new phone (iphone 6) and now my offline button does not appear when I listen to different playlists. 

jean3601

Community Legend

427 Views

1 replies

0 likes

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I need help subscribing with iTunes

I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gift card that I have. BOTTOME LINE: How can I take a...

Newbie

I am trying to subscribe through the 99 cents for 3 months deal, and whenever I tap upgrade on my phone it still says that it will cost $12.99 I am currently only able to subscribe using my iTunes gi...

jean3601

Community Legend

331 Views

1 replies

0 likes

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Thumbs up/down connected to Soundtouch

The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch. Why? Its a pain in the ass.

Newbie

The thumbs up/down buttons are grayed out and inaccessible once I connect to my Bose Soundtouch.  Why?  Its a pain in the ass.

372 Views

0 replies

0 likes

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My iPhone Won't Connect To My Mac Spotify

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please help!

Newbie

I've followed so many community instructions but no matter what I do I cannot get my iPhone to show up in the Devices section of my spotify and I'm not able to put any local files on my phone. Please...

366 Views

0 replies

0 likes

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