Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Playsists: New problem with Spotify 1.0.0 along with iOS 7.1

Playsists: New problem with Spotify 1.0.0 along with iOS 7.1

Finally having found out that the huge "Random play" butten doesn't effect my premium subscriber status I have encountered a new problem:


Every time I'm using radio and try to add a song to one of my playlists the screen I am taken to won't react to any touch action.

Radio keeps playing but I can't even return from that screen, let alone add the song to the desired playlist.

3 Replies

Hey and welcome to the Community!

Have you tried reinstaling the app? 


I am using iPhone 5 with iOS 7.1 and Spotify 1.0 and I do not have that problem. 


Try reinstalling and come back to share the results 🙂 

okay, thanks. I'll give it a try. I'm using it on an iPhone 4S but the periphery is the same.

I'll let you know about the result.

I think I've found the reason now.

It doesn't help me with my problem but at least it makes sense.


It seems to be a memory issue.


I found out it still works with the first tracks that are playing.

My problem is that I listen to radio when a go to bed and fall alsleep with spotify running.

When I wake up to a tune that sounds interesting I try to add it to the playlist so that I can explore the artist's output the next day.


It seems that when spotify has been rumming for 4 hours or more, there's not enough free ram on my iPhone left to make the GUI react properly.

Suggested posts