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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31523 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95921 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1060 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294129 Views

60 replies

15 likes

  • 294129 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123953 Views

19 replies

38 likes

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  • 19 replies
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Latest update app

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscription

Casual Listener

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscript...

285 Views

0 replies

0 likes

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Question about local files.

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.

Newbie

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.&n...

344 Views

0 replies

0 likes

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spotify isnt letting me make playlists available offline

I subscribed to spotify premium so I could listen to my music on the go, but now MY SPOTIFY WONT ALLOW ME TO MAKE PLAYLISTS AVAILABLE OFFLINE. It is extremely frustrating, i also hate the new update for ios. What was wrong with the old layout that wa...

Casual Listener

I subscribed to spotify premium so I could listen to my music on the go, but now MY SPOTIFY WONT ALLOW ME TO MAKE PLAYLISTS AVAILABLE OFFLINE. It is extremely frustrating, i also hate the new update ...

WoodyJnr

Casual Listener

1435 Views

5 replies

0 likes

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  • 5 replies
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Offline function Your Music

Hi all, I set my old starred playlist to offline availabilty so songs would automatically be downloaded. How can I use this function with the new Your Music system? How can I make the songs I add/star easily available offline? This drives me crazy, h...

Newbie

Hi all,   I set my old starred playlist to offline availabilty so  songs would automatically be downloaded. How can I use this function with the new Your Music system? How can I make th...

pablofabianbm

Music Fan

1488 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Delete the current song in a long playlist but can't find it (iOS)

I want to delete a song that I am currently listening out of a very looong playlist (on my iPhone). I can't find the song on the playlist where I could delete it. Ideally I could "jump" to the right location where the song is playing and just wipe to...

Casual Listener

I want to delete a song that I am currently listening out of a very looong playlist (on my iPhone). I can't find the song on the playlist where I could delete it. Ideally I could "jump" to the right ...

347 Views

0 replies

0 likes

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spotify crashes on logon after newest update on my ipad2

The old one interface of spotify was nice, with plenty of posibilities. New one on Ipad looks same as on iphone but slightly bigger. But real problem it is useless, as crashes on logon no matter by the way I log- facebook or login. What is annoing al...

Casual Listener

The old one interface of spotify was nice, with plenty of posibilities. New one on Ipad looks same as on iphone but slightly bigger. But real problem it is useless, as crashes on logon no matter by t...

fixpol

Casual Listener

684 Views

5 replies

0 likes

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  • 5 replies
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Lock screen problem for latest version of Spotify with ios

With the latest version of Spotify (1.0.0.3251) with ios 7.0.4 in lock screen mode the track listing does not tally with the track playing and there is a lag. Is this a bug ?

Music Fan

With the latest version of Spotify (1.0.0.3251) with ios 7.0.4  in lock screen mode the track listing does not tally with the track playing and  there is a lag.  Is this a bug ?

Transbrak

Gig Goer

670 Views

1 replies

0 likes

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Solved!! Cant select what songs i want to listen.

Well... that's the main problem... i ve got an iPhone 5, and ive got the premium account, but nevertheless, i Can't choose the song i want, I just can Listen Random mode.. what can i do?

Gig Goer

Well... that's the main problem... i ve got an iPhone 5, and ive got the premium account, but nevertheless, i Can't choose the song i want, I just can Listen Random mode.. 😞   what can i do?

mohammadumair

Newbie

1564 Views

8 replies

0 likes

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New Spotify Design Problem

Have you noticed with the new update in 'your music' specifically in 'songs' (which i imported from my main playlist) are not sorted into alphabetical order of the songs. Instead they are sorted into album alphabetical order. Is it just me? Is there ...

Newbie

Have you noticed with the new update in 'your music' specifically in 'songs'  (which i imported from my main playlist) are not sorted into alphabetical order of the songs. Instead they are sorte...

robzim737

Community Legend

589 Views

1 replies

0 likes

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Cannot change Push Notification Settings

Toggling any option in push notifications to off does not save. When I leave and return to the push settings page in the app the previously disabled push notification type is enabled again.

Music Fan

Toggling any option in push notifications to off does not save. When I leave and return to the push settings page in the app the previously disabled push notification type is enabled again.

robzim737

Community Legend

1020 Views

5 replies

0 likes

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New spotify paint it black update issues

Ever since Spotify has updated to the new black layout, it crashes constantly, I doesn't how the correct song or information Half the time, is very laggy and has trouble skipping songs, before the update spotify worked fine. I have a iphone 4 with th...

Newbie

Ever since Spotify has updated to the new black layout, it crashes constantly, I doesn't how the correct song or information Half the time, is very laggy and has trouble skipping songs, before the up...

Joe

Community Legend

2237 Views

5 replies

4 likes

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  • 5 replies
  • 4 likes

Frequent login reset

Spotify is requiring that login frequently - almost once every 24 hours on my iPhone (iOS5; current version of Spotify app). I have a premium account and the login requests sometimes come when I am not able to connect to the internet (ie: on the subw...

Newbie

Spotify is requiring that login frequently - almost once every 24 hours on my iPhone (iOS5; current version of Spotify app).   I have a premium account and the login requests sometimes come ...

bigbartyeah

Regular

1846 Views

13 replies

0 likes

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New version for IPOD 4: MASTER DISASTER . PLEAS HELP!

Dear friends of music, I cant believe the new app for Ipod. I will be very short. Im a premium user and I think Spotify has to find a fix to this proble. 1. UNBELIEVABLE SLOW. (have to wait a few secs. to see the ball of song time). Every time I chan...

Newbie

Dear friends of music,   I cant believe the new app for Ipod. I will be very short. Im a premium user and I think Spotify has to find a fix to this proble.   1. UNBELIEVABLE SLOW. (...

459 Views

0 replies

0 likes

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Horrible update 1.0.0.

Guys, I love your app but since the latest update for IOS (Iphone 5s) Spotify simply sucks. Massive delays, skipping tracks backwards isn't possible, massive delays when touching any button, etc. Is it possible to downgrade until you've fixed all the...

Regular

Guys, I love your app but since the latest update for IOS (Iphone 5s) Spotify simply sucks. Massive delays, skipping tracks backwards isn't possible, massive delays when touching any button, etc. &...

Goodman

Spotify Legend

1998 Views

3 replies

7 likes

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  • 3 replies
  • 7 likes

The new Spotify iOS app is buggy and broken [Possible fixed?]

Update: There was a new update yesterday (2014-04-06) which seems to have fixed it for me, and seems to be why it's started working for two people after a reinstall. Hopefully this is the end of the story, and thanks Spotify for reacting quickly to t...

Visitor

Update: There was a new update yesterday (2014-04-06) which seems to have fixed it for me, and seems to be why it's started working for two people after a reinstall. Hopefully this is the end of the ...

jt77

Music Fan

8177 Views

21 replies

18 likes

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Thoughts on new 1.0 iPhone release??

I like the design of the new iPhone 1.0 version, in terms of visual appeal, but find it harder to use. I am really missing the ability to click on a song to bring up the song menu (Add to Playlist, Star, etc.). Making this menu accessible only via th...

Regular

I like the design of the new iPhone 1.0 version, in terms of visual appeal, but find it harder to use.  I am really missing the ability to click on a song to bring up the song menu (Add to Playl...

jt77

Music Fan

2992 Views

14 replies

3 likes

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New app useless. Premium acc is now useless aswell

Another post about the useless update. The delay and unresponsiveness of the app is unbearable... I have done the following: - Reboot - Reinstalled the app - Factory reset iPhone 4S

Newbie

Another post about the useless update.   The delay and unresponsiveness of the app is unbearable...   I have done the following: - Reboot - Reinstalled the app - Factory reset...

jt77

Music Fan

1596 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

iPhone 4 iOS 7 issues

Hi, I have an iPhone 4 with iOS 7 and Spotify sometimes freezes for like 2-3 secs, doesn't sound long but it does get annoying, but that mite be a OS thing, the second issue is that it crashes and jut goes to my home screen, again maybe a OS issue.Th...

Visitor

Hi, I have an iPhone 4 with iOS 7 and Spotify sometimes freezes for like 2-3 secs, doesn't sound long but it does get annoying, but that mite be a OS thing, the second issue is that it crashes and ju...

jt77

Music Fan

1593 Views

6 replies

0 likes

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  • 6 replies
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Fast way to start menu!

Hello! Is there a way to get to the startmenu in one click? (I'm on an iPhone) When you "travel" down in the structure you can get several steps from the startmenu and as I see you must click every step back! If I am right about this I really would l...

Regular

Hello!   Is there a way to get to the startmenu in one click?  (I'm on an iPhone)   When you "travel" down in the structure you can get several steps from the startmenu and as ...

umekolle

Regular

612 Views

1 replies

0 likes

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Star Feature Issues

Do you need to go into the playlist "starred music" just to "unstar" a song?!?!?...or basically delete the song to have the same function as to what you used to be able to do in the pop-up menu window for each song. Seems like a lot of work to have t...

Regular

Do you need to go into the playlist "starred music" just to "unstar" a song?!?!?...or basically delete the song to have the same function as to what you used to be able to do in the pop-up menu windo...

600 Views

0 replies

2 likes

  • 600 Views
  • 0 replies
  • 2 likes