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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37482 Views

41 replies

10 likes

  • 37482 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103217 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1335 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299335 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126126 Views

19 replies

38 likes

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  • 19 replies
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New iphone, songs not downloading....???

i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem????????????

Casual Listener

i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem??????????...

ThisIsDansk

Newbie

1302 Views

2 replies

0 likes

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New iOS app is terrible

First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this to kick off again is to restart my phone. Really irr...

Casual Listener

First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this t...

Rhiggins86

Casual Listener

871 Views

1 replies

0 likes

IOS 7
terrible
  • 871 Views
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The NEW iOS Looks Great, but SUCKS!

I like this new design, but there are some major changes that I dislike. MAIN: Man is this new app SLOWWWWWWWWW. I hate trying to switch tracks. Simply going the next song may make it crash on my 4S or 5S. This is ridiculous. There are tons of bugs i...

Casual Listener

I like this new design, but there are some major changes that I dislike.   MAIN:  Man is this new app SLOWWWWWWWWW.  I hate trying to switch tracks.  Simply going the next son...

langle

Newbie

1227 Views

5 replies

8 likes

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  • 5 replies
  • 8 likes

Do local tracks take up disk space?

I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod?

Casual Listener

I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod? 

IB-Puffin

Gig Goer

2456 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iPad and iPhone - featue or bug?

My scenario: I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone. Feature or bug? Both devices are on the same network, both running...

Casual Listener

My scenario:   I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone....

PlatzDK

Casual Listener

1194 Views

5 replies

0 likes

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  • 5 replies
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Changed password on desktop app now mobile on iPhone crashes

HiI changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user name or install but I can't click on "ok" and it then cra...

Casual Listener

Hi I changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user na...

Nvtalmad

Casual Listener

597 Views

2 replies

0 likes

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  • 2 replies
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Can't see my playlist descriptions on my Ipod when offline

I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. The playlists/music are there on the IPOD, in fact S...

Newbie

I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. T...

626 Views

0 replies

0 likes

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iOS 7.1, iPhone 5S

Hello guys, i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same issue? Best regards

Casual Listener

Hello guys,   i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same iss...

sttevehere

Roadie

842 Views

2 replies

0 likes

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  • 2 replies
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Using lock screen control causes app unresponsiveness

Version: 1.0.0.3251 Device: iPod Touch 5 There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

Casual Listener

Version: 1.0.0.3251 Device: iPod Touch 5   There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

452 Views

0 replies

0 likes

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Grey on Black...Seriously???

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see How about giving us the option to choose a color scheme......

Regular

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see &nbsp...

731 Views

0 replies

4 likes

  • 731 Views
  • 0 replies
  • 4 likes

Need Separate Stream Quality Setting

There should be separate settings for playback quality on Wifi vs. Cellular.

Regular

There should be separate settings for playback quality on Wifi vs. Cellular.

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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Latest update app

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscription

Casual Listener

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscript...

300 Views

0 replies

0 likes

  • 300 Views
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Question about local files.

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.

Newbie

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.&n...

363 Views

0 replies

0 likes

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spotify isnt letting me make playlists available offline

I subscribed to spotify premium so I could listen to my music on the go, but now MY SPOTIFY WONT ALLOW ME TO MAKE PLAYLISTS AVAILABLE OFFLINE. It is extremely frustrating, i also hate the new update for ios. What was wrong with the old layout that wa...

Casual Listener

I subscribed to spotify premium so I could listen to my music on the go, but now MY SPOTIFY WONT ALLOW ME TO MAKE PLAYLISTS AVAILABLE OFFLINE. It is extremely frustrating, i also hate the new update ...

WoodyJnr

Casual Listener

1480 Views

5 replies

0 likes

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  • 5 replies
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Offline function Your Music

Hi all, I set my old starred playlist to offline availabilty so songs would automatically be downloaded. How can I use this function with the new Your Music system? How can I make the songs I add/star easily available offline? This drives me crazy, h...

Newbie

Hi all,   I set my old starred playlist to offline availabilty so  songs would automatically be downloaded. How can I use this function with the new Your Music system? How can I make th...

pablofabianbm

Music Fan

1552 Views

4 replies

2 likes

  • 1552 Views
  • 4 replies
  • 2 likes

Delete the current song in a long playlist but can't find it (iOS)

I want to delete a song that I am currently listening out of a very looong playlist (on my iPhone). I can't find the song on the playlist where I could delete it. Ideally I could "jump" to the right location where the song is playing and just wipe to...

Casual Listener

I want to delete a song that I am currently listening out of a very looong playlist (on my iPhone). I can't find the song on the playlist where I could delete it. Ideally I could "jump" to the right ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
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spotify crashes on logon after newest update on my ipad2

The old one interface of spotify was nice, with plenty of posibilities. New one on Ipad looks same as on iphone but slightly bigger. But real problem it is useless, as crashes on logon no matter by the way I log- facebook or login. What is annoing al...

Casual Listener

The old one interface of spotify was nice, with plenty of posibilities. New one on Ipad looks same as on iphone but slightly bigger. But real problem it is useless, as crashes on logon no matter by t...

fixpol

Casual Listener

724 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Lock screen problem for latest version of Spotify with ios

With the latest version of Spotify (1.0.0.3251) with ios 7.0.4 in lock screen mode the track listing does not tally with the track playing and there is a lag. Is this a bug ?

Music Fan

With the latest version of Spotify (1.0.0.3251) with ios 7.0.4  in lock screen mode the track listing does not tally with the track playing and  there is a lag.  Is this a bug ?

Transbrak

Gig Goer

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes