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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44157 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109914 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1689 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302208 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128129 Views

19 replies

38 likes

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  • 19 replies
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new update 4/2/14... everything is slow

I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my songs are downloaded. Not an internet problem. Never ...

Newbie

I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my so...

Archleaf

Newbie

2372 Views

7 replies

5 likes

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  • 7 replies
  • 5 likes

Spotify is syncing downloads to local files

Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them) they are downloaded to Local Files instead. They still appea...

Gig Goer

Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them)...

manipulation

Gig Goer

1369 Views

2 replies

0 likes

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  • 2 replies
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Making facebook invisible to all friends so that i can still share with friends via spotify mobile

I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of facebook last week so that i could deactive FB, but t...

Gig Goer

I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of fa...

574 Views

0 replies

1 likes

  • 574 Views
  • 0 replies
  • 1 likes

Why no star?!?

The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get added to the your music part. This fills it with 1...

Newbie

The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get...

851 Views

0 replies

6 likes

Playlists
star
  • 851 Views
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  • 6 likes

double tracklisting bug (iphone)

Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem in the Spotify player for my mac, but on iphone the ...

Newbie

Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem...

533 Views

0 replies

2 likes

  • 533 Views
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  • 2 likes

iOS app switching between songs lags / crashing of app since last app update

Hi, I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and crashes frequently. Switching between songs is almost no possible. In t...

Regular

Hi,   I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and cr...

Yous

Regular

1629 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

The new App is almost perfect!

The new Spotify App looks great and with the new function Your Music the App is almost perfect. Only there are a few thing missing in the app. 1. HOLD a song to pop-up the menu for adding a song to que. Now you have to touch the icon one the right of...

Newbie

The new Spotify App looks great and with the new function Your Music the App is almost perfect.  Only there are a few thing missing in the app.   1. HOLD a song to pop-up the menu ...

ajgray

Music Fan

3229 Views

10 replies

1 likes

  • 3229 Views
  • 10 replies
  • 1 likes

Tracks disappearing after update - iphone 4S

Hi there I've been using Spotify with no probloem for several months until this latest update. I did have a problem where the album names in my Playlists didn't shoe, just the number of tracks. This now seems to be OK after several reinstalls. Howeve...

Regular

Hi there   I've been using Spotify with no probloem for several months until this latest update.   I did have a problem where the album names in my Playlists didn't shoe, just the n...

RichieP

Regular

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
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Navigating from current song to current Playlist not possible (iphone, ios7)

In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included. When the playlist is not saved yet. How to reproduce: Search for some playlist that is not saved yet ... Start Playi...

Newbie

In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included.  When the playlist is not saved yet.   How t...

776 Views

0 replies

1 likes

  • 776 Views
  • 0 replies
  • 1 likes

Payment problems...

So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had already ended (25 days earlier) and now I can't sub...

Visitor

So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had ...

user-removed

Not applicable

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
  • 0 likes

Can't sync iPod

So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become useless and become completely unable to sync to my iTu...

Newbie

So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become use...

Joe

Community Legend

475 Views

1 replies

0 likes

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Re: Albums and Songs missing from ipad and android devices

I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views. In order to play these songs, i have to go to the playlist then search for t...

Casual Listener

I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views.  In order to play th...

Joe

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

New Update, but I still can't sort playlist tracks in iOS

Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actually, the only issue I have with Spotify is lack of so...

Music Fan

Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actuall...

1000 Views

0 replies

3 likes

  • 1000 Views
  • 0 replies
  • 3 likes

i cant sync from spotify to my iPod

Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !

Casual Listener

Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !

Pawszo

Casual Listener

644 Views

2 replies

0 likes

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  • 2 replies
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Back from Beats Music - And Confused. Help?

Hello, Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked out Spotify and saw that the features I wanted had been added....

Newbie

Hello,   Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked ...

sttevehere

Roadie

663 Views

1 replies

0 likes

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Cannot add song to starred playlist directly on iPhone since latest upgrade

Hi, Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist. Is there any way of actually starring directly ? Many thanks, Elisa

Gig Goer

Hi,    Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist.    Is there any...

Joe

Community Legend

1419 Views

3 replies

0 likes

iphone 5
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Please fix "your music" album tab

Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy flicking thorough album art and browsing our collection ...

Music Fan

Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy f...

485 Views

0 replies

1 likes

  • 485 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Offline Mode - Does it still work when you add songs to Starred playlist?

I don't understand how to use the1 latest version of spotify. When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. I am greeted with a message that says 'Track Only Available On...

Newbie

I don't understand how to use the1 latest version of spotify.   When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. ...

kbrooksc

Community Legend

1027 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify app crashed 4 times today

and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist when I had my playlist on shuffle play. I was going to...

Roadie

and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist whe...

491 Views

0 replies

0 likes

  • 491 Views
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Please fix the ability to skip tracks

I'm using version Spotify 1.0.0.3251 on iOS and I'm having tons of trouble with this new version. Specifically with the ability to skip forward or back through my songs. Whether I’m on my lock screen or in the Spotify app. It takes forever to skip to...

Newbie

I'm using version Spotify 1.0.0.3251 on iOS and I'm having tons of trouble with this new version. Specifically with the ability to skip forward or back through my songs. Whether I’m on my lock screen...

642 Views

0 replies

1 likes

  • 642 Views
  • 0 replies
  • 1 likes