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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31472 Views

40 replies

9 likes

  • 31472 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1060 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294117 Views

60 replies

15 likes

  • 294117 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123952 Views

19 replies

38 likes

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  • 19 replies
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Syncing playlists with ipod nano

I have an ipod nano 6th Gen.my old 2nd gen nano worked perfectly fine, i'd make a playlist and whenever i plugged it in that playlist would also be on my ipod. however i haven't had the same luck with this new ipod. I have a playlist i want on my ipo...

Casual Listener

I have an ipod nano 6th Gen. my old 2nd gen nano worked perfectly fine, i'd make a playlist and whenever i plugged it in that playlist would also be on my ipod. however i haven't had the same luck w...

Joe

Community Legend

2207 Views

1 replies

0 likes

6th gen
ipod
Playlists
syncing
  • 2207 Views
  • 1 replies
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Solved!! Can you copy your "starred" tracks to "your music?"

I'm a premium user and have accumulated many "starred" tracks, but it does not appear I can add to that list. Has "my music" replaced the "starred" list? Is there a way to copy the entire "starred" list to "my music?"

Casual Listener

I'm a premium user and have accumulated many "starred" tracks, but it does not appear I can add to that list. Has "my music" replaced the "starred" list? Is there a way to copy the entire "starred" ...

Sea_Core_Sun

Casual Listener

1552 Views

3 replies

0 likes

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  • 3 replies
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New Spotify update

Wow ! The new update has got the download sharks at websites like C-Net whipped into a frenzy they have got loads of old spotify versions to give away for "Free", and don't foget all the malware they will send down with the old version of spotify, th...

Regular

Wow ! The new update has got the download sharks at websites like C-Net whipped into a frenzy they have got loads of old spotify versions to give away for "Free", and don't foget all the malware...

519 Views

0 replies

0 likes

  • 519 Views
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Volume limit in new version?

I recently upgraded to the new version of spotify on iOS and it seems that the volume limiter has been set lower than in previous versions? I find myself having to listen to songs on full volume which would previously have been loud enough on 3/4 ful...

Newbie

I recently upgraded to the new version of spotify on iOS and it seems that the volume limiter has been set lower than in previous versions? I find myself having to listen to songs on full volume whic...

1015 Views

0 replies

1 likes

  • 1015 Views
  • 0 replies
  • 1 likes

It's all going wrong

Spotify, Before the big update ALL was fine. Now It's NOT!!!! All of the familys iPhones are freezing. Not only that the update isn't driver friendly. It's hard to see which albums you have downloaded because the green icon is much smaller now. Would...

Newbie

Spotify,   Before the big update ALL was fine.   Now It's NOT!!!!   All of the familys iPhones are freezing.  Not only that the update isn't driver friendly. It's ha...

621 Views

0 replies

0 likes

  • 621 Views
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iOS app won't let me search for songs or add to playlists!

Last night I wanted to start a playlist for a party I'm throwing. Everytime I search for a song I get "an Error occurred - try again". When I try to add tracks from previous playlist to the new one, I get "track is unavailable". The tracks from old p...

Casual Listener

Last night I wanted to start a playlist for a party I'm throwing. Everytime I search for a song I get "an Error occurred - try again". When I try to add tracks from previous playlist to the new one,...

Km1501

Casual Listener

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
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I can't pick a song to play

Hi I'm new to spotify, just downloaded on iPhone but can't pick an individual song to play, only git shuffle option

Newbie

Hi I'm new to spotify, just downloaded on iPhone but can't pick an individual song to play, only git shuffle option

Liam

Community Legend

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
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New iphone, songs not downloading....???

i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem????????????

Casual Listener

i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem??????????...

ThisIsDansk

Newbie

1265 Views

2 replies

0 likes

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  • 2 replies
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New iOS app is terrible

First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this to kick off again is to restart my phone. Really irr...

Casual Listener

First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this t...

Rhiggins86

Casual Listener

845 Views

1 replies

0 likes

IOS 7
terrible
  • 845 Views
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The NEW iOS Looks Great, but SUCKS!

I like this new design, but there are some major changes that I dislike. MAIN: Man is this new app SLOWWWWWWWWW. I hate trying to switch tracks. Simply going the next song may make it crash on my 4S or 5S. This is ridiculous. There are tons of bugs i...

Casual Listener

I like this new design, but there are some major changes that I dislike.   MAIN:  Man is this new app SLOWWWWWWWWW.  I hate trying to switch tracks.  Simply going the next son...

langle

Newbie

1172 Views

5 replies

8 likes

  • 1172 Views
  • 5 replies
  • 8 likes

Do local tracks take up disk space?

I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod?

Casual Listener

I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod? 

IB-Puffin

Gig Goer

2431 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! iPad and iPhone - featue or bug?

My scenario: I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone. Feature or bug? Both devices are on the same network, both running...

Casual Listener

My scenario:   I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone....

PlatzDK

Casual Listener

1154 Views

5 replies

0 likes

  • 1154 Views
  • 5 replies
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Changed password on desktop app now mobile on iPhone crashes

HiI changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user name or install but I can't click on "ok" and it then cra...

Casual Listener

Hi I changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user na...

Nvtalmad

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Can't see my playlist descriptions on my Ipod when offline

I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. The playlists/music are there on the IPOD, in fact S...

Newbie

I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. T...

618 Views

0 replies

0 likes

  • 618 Views
  • 0 replies
  • 0 likes

iOS 7.1, iPhone 5S

Hello guys, i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same issue? Best regards

Casual Listener

Hello guys,   i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same iss...

sttevehere

Roadie

825 Views

2 replies

0 likes

  • 825 Views
  • 2 replies
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Using lock screen control causes app unresponsiveness

Version: 1.0.0.3251 Device: iPod Touch 5 There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

Casual Listener

Version: 1.0.0.3251 Device: iPod Touch 5   There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

433 Views

0 replies

0 likes

  • 433 Views
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Grey on Black...Seriously???

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see How about giving us the option to choose a color scheme......

Regular

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see &nbsp...

714 Views

0 replies

4 likes

  • 714 Views
  • 0 replies
  • 4 likes

Need Separate Stream Quality Setting

There should be separate settings for playback quality on Wifi vs. Cellular.

Regular

There should be separate settings for playback quality on Wifi vs. Cellular.

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes