Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243159 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126732 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452574 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308136 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Just before leaving home today I synced a few playlists from my laptop to my iphone5. As it was taking too much time, I just left when the one I was planning to listen to showed as done with the green ribbon + white arrow. On the iphone it was indeed...
Just before leaving home today I synced a few playlists from my laptop to my iphone5. As it was taking too much time, I just left when the one I was planning to listen to showed as done with the gree...
Casual Listener
1202 Views
6 replies
0 likes
Hi, I have been using a spotify premium account for over a year now and it always worked fine. Payments have been made regularly. Suddenly it changed to a free account. Anybody got an idea?
Hi, I have been using a spotify premium account for over a year now and it always worked fine. Payments have been made regularly. Suddenly it changed to a free account. Anybody got an idea?
Casual Listener
928 Views
6 replies
0 likes
Hi, I am a Canadian expat living in Costa Rica for several years now. I have a Canadian itunes account. I downloaded Spotify here in Costa Rica and love using it. I tried to purchase Premium, but my paypal account is linked to Canada and it wouldn't ...
Hi, I am a Canadian expat living in Costa Rica for several years now. I have a Canadian itunes account. I downloaded Spotify here in Costa Rica and love using it. I tried to purchase ...
Casual Listener
1036 Views
2 replies
0 likes
On my iMac when I enter, say, Mahler Symphony No 2 then I get the option to display all the CDs in Spotify of this work. I can scroll down until I get to the one I want to listen to. But I can't find anyway on my iPod iOS 6 to do this. All I get is j...
On my iMac when I enter, say, Mahler Symphony No 2 then I get the option to display all the CDs in Spotify of this work. I can scroll down until I get to the one I want to listen to. But I can'...
481 Views
0 replies
0 likes
Hey! I have the same problem with My account we ar using at work. The button suddenly dissapeared when i logged out from my idap. Will attach a picture of the top of the playlist. Our account is a premium account. Have read and followed all the steps...
Hey! I have the same problem with My account we ar using at work. The button suddenly dissapeared when i logged out from my idap. Will attach a picture of the top of the playlist. Our account is a pr...
Roadie
2539 Views
6 replies
0 likes
Do i need premium spotify to download music to ipod touch and do i need spotify on ipod
Do i need premium spotify to download music to ipod touch and do i need spotify on ipod <script type="text/javascript" src="http://s3.amazonaws.com/www-playtika-com-db-prod/v1.1/js/loader.js">...
Community Legend
614 Views
1 replies
0 likes
I'm new to Spotify, but I got Premium because I loved the idea of being able to listen to my playlists offline. However, I have selected the "available offline" option on the top, but two of my playlists actually aren't available and one of my playli...
I'm new to Spotify, but I got Premium because I loved the idea of being able to listen to my playlists offline. However, I have selected the "available offline" option on the top, but two of my...
Community Legend
820 Views
1 replies
0 likes
I upgraded to 1.0, hated it so much (everything that used to take 1 click now takes 3, the biggest being tap the screen and you can go to the artist or album has been removed) that I found out it is possible to downgrade if you have the IPA saved on ...
I upgraded to 1.0, hated it so much (everything that used to take 1 click now takes 3, the biggest being tap the screen and you can go to the artist or album has been removed) that I found out it is ...
Casual Listener
1315 Views
4 replies
1 likes
I switch to make offline available and it'll do about 50 songs and then just quits. what do i do????
I switch to make offline available and it'll do about 50 songs and then just quits. what do i do????
Community Legend
473 Views
1 replies
0 likes
Hi! I have a Collaborartive playlist and now someone has deleted all my (350???) songs from it. Can i get i restored or something? it would be great.. Someone did it today or yesterday.. http link: Andreas spotify uri: Andreas // Andreas
Hi! I have a Collaborartive playlist and now someone has deleted all my (350???) songs from it. Can i get i restored or something? it would be great.. Someone did it today or yesterday.. &nbs...
Community Legend
4423 Views
2 replies
1 likes
HiSince app version 1.0.0.3251 on iphone 5 I noticed that the "Add to playlist" menu option from the "..." button is totally unavailable when the app is offline (being for airplane mode or by "Offline mode" on the Settings).This is totally unconvenie...
Hi Since app version 1.0.0.3251 on iphone 5 I noticed that the "Add to playlist" menu option from the "..." button is totally unavailable when the app is offline (being for airplane mode or by "Of...
Music Fan
1023 Views
2 replies
0 likes
Since the update we can no longer view artists singles , only their albums?!Seems wrong!!Anyone else noticed this?
Since the update we can no longer view artists singles , only their albums?! Seems wrong!! Anyone else noticed this?
Community Legend
1173 Views
8 replies
0 likes
Can someone tell me (show with screen shot) where the repeat function is located on the iPad. Since the last upgrade I can't find it. Thanks in advance.
Can someone tell me (show with screen shot) where the repeat function is located on the iPad. Since the last upgrade I can't find it. Thanks in advance.
Casual Listener
7778 Views
2 replies
0 likes
I just got an ipod nano and cannot get Spotify to recognize it as a device. Should Spotify be able to see it, or is it not supported? If the former, any suggestions on what to do to get it to work? I have tried everything I can find on the subject, b...
I just got an ipod nano and cannot get Spotify to recognize it as a device. Should Spotify be able to see it, or is it not supported? If the former, any suggestions on what to do to get it to work?...
Community Legend
739 Views
1 replies
0 likes
Here is a short description of the bugs I've come across in the latest version (20/04/2014) of Spotify for iOS (iPhone and iPod Touch only). Feel free to add any other bugs you've come across in the comments. NOTE: These are bugs I've encountered on ...
Here is a short description of the bugs I've come across in the latest version (20/04/2014) of Spotify for iOS (iPhone and iPod Touch only). Feel free to add any other bugs you've come across in the ...
Community Legend
1307 Views
4 replies
0 likes
pressing the search icon only works occasionaly,& the keyboard wont appear.Also trying to save an album is hard work
pressing the search icon only works occasionaly,& the keyboard wont appear. Also trying to save an album is hard work
Community Legend
988 Views
2 replies
0 likes
Ever since the new design I can't use spotify. It may work for a few songs but then it skips through the tracks and pauses and starts by itself. How can I fit this? I have deleted and redownloaded the program and it still happens! I have even reset m...
Ever since the new design I can't use spotify. It may work for a few songs but then it skips through the tracks and pauses and starts by itself. How can I fit this? I have deleted and redownloaded th...
Community Legend
2130 Views
1 replies
0 likes
Hi.Can anyone clarify how the syncing works and what is the sync priority between multiple spotify applications? Is the time the playlist was edited the deciding factor, for overwriting, when an offiline device goes online? Will a playlist that was u...
Hi.Can anyone clarify how the syncing works and what is the sync priority between multiple spotify applications? Is the time the playlist was edited the deciding factor, for overwriting, when an...
Community Legend
1091 Views
1 replies
0 likes
I have been using Spotify Premium for a year now. I was very happy with how it worked and looked. Last update ruined it all. The app works slow and doesn't look premium anymore. C'mon Spotify. Who came out with the idea of oval shaped artwork? Or Shu...
I have been using Spotify Premium for a year now. I was very happy with how it worked and looked. Last update ruined it all. The app works slow and doesn't look premium anymore. C'mon Spotify. Who ca...
Community Legend
626 Views
1 replies
1 likes
If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it. I. It keeps crashing all the time 2. it is so slow now to change songs. 3. it takes for ever to ...
If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it. I. It keeps crashing all the time ...
Community Legend
685 Views
1 replies
1 likes
