Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31455 Views

40 replies

9 likes

  • 31455 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95887 Views

115 replies

12 likes

Other
  • 95887 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1059 Views

0 replies

0 likes

iOS
  • 1059 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294107 Views

60 replies

15 likes

  • 294107 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123951 Views

19 replies

38 likes

  • 123951 Views
  • 19 replies
  • 38 likes

double tracklisting bug (iphone)

Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem in the Spotify player for my mac, but on iphone the ...

Newbie

Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem...

509 Views

0 replies

2 likes

  • 509 Views
  • 0 replies
  • 2 likes

iOS app switching between songs lags / crashing of app since last app update

Hi, I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and crashes frequently. Switching between songs is almost no possible. In t...

Regular

Hi,   I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and cr...

Yous

Regular

1597 Views

3 replies

2 likes

  • 1597 Views
  • 3 replies
  • 2 likes

The new App is almost perfect!

The new Spotify App looks great and with the new function Your Music the App is almost perfect. Only there are a few thing missing in the app. 1. HOLD a song to pop-up the menu for adding a song to que. Now you have to touch the icon one the right of...

Newbie

The new Spotify App looks great and with the new function Your Music the App is almost perfect.  Only there are a few thing missing in the app.   1. HOLD a song to pop-up the menu ...

ajgray

Music Fan

3133 Views

10 replies

1 likes

  • 3133 Views
  • 10 replies
  • 1 likes

Tracks disappearing after update - iphone 4S

Hi there I've been using Spotify with no probloem for several months until this latest update. I did have a problem where the album names in my Playlists didn't shoe, just the number of tracks. This now seems to be OK after several reinstalls. Howeve...

Regular

Hi there   I've been using Spotify with no probloem for several months until this latest update.   I did have a problem where the album names in my Playlists didn't shoe, just the n...

RichieP

Regular

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Navigating from current song to current Playlist not possible (iphone, ios7)

In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included. When the playlist is not saved yet. How to reproduce: Search for some playlist that is not saved yet ... Start Playi...

Newbie

In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included.  When the playlist is not saved yet.   How t...

753 Views

0 replies

1 likes

  • 753 Views
  • 0 replies
  • 1 likes

Payment problems...

So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had already ended (25 days earlier) and now I can't sub...

Visitor

So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had ...

user-removed

Not applicable

381 Views

2 replies

0 likes

  • 381 Views
  • 2 replies
  • 0 likes

Can't sync iPod

So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become useless and become completely unable to sync to my iTu...

Newbie

So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become use...

Joe

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Re: Albums and Songs missing from ipad and android devices

I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views. In order to play these songs, i have to go to the playlist then search for t...

Casual Listener

I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views.  In order to play th...

Joe

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

New Update, but I still can't sort playlist tracks in iOS

Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actually, the only issue I have with Spotify is lack of so...

Music Fan

Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actuall...

986 Views

0 replies

3 likes

  • 986 Views
  • 0 replies
  • 3 likes

i cant sync from spotify to my iPod

Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !

Casual Listener

Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !

Pawszo

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Back from Beats Music - And Confused. Help?

Hello, Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked out Spotify and saw that the features I wanted had been added....

Newbie

Hello,   Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked ...

sttevehere

Roadie

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Cannot add song to starred playlist directly on iPhone since latest upgrade

Hi, Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist. Is there any way of actually starring directly ? Many thanks, Elisa

Gig Goer

Hi,    Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist.    Is there any...

Joe

Community Legend

1379 Views

3 replies

0 likes

iphone 5
  • 1379 Views
  • 3 replies
  • 0 likes

Please fix "your music" album tab

Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy flicking thorough album art and browsing our collection ...

Music Fan

Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy f...

467 Views

0 replies

1 likes

  • 467 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Offline Mode - Does it still work when you add songs to Starred playlist?

I don't understand how to use the1 latest version of spotify. When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. I am greeted with a message that says 'Track Only Available On...

Newbie

I don't understand how to use the1 latest version of spotify.   When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. ...

kbrooksc

Community Legend

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Spotify app crashed 4 times today

and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist when I had my playlist on shuffle play. I was going to...

Roadie

and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist whe...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Please fix the ability to skip tracks

I'm using version Spotify 1.0.0.3251 on iOS and I'm having tons of trouble with this new version. Specifically with the ability to skip forward or back through my songs. Whether I’m on my lock screen or in the Spotify app. It takes forever to skip to...

Newbie

I'm using version Spotify 1.0.0.3251 on iOS and I'm having tons of trouble with this new version. Specifically with the ability to skip forward or back through my songs. Whether I’m on my lock screen...

612 Views

0 replies

1 likes

  • 612 Views
  • 0 replies
  • 1 likes

IOS App v1.0 - STILL no ability to view queue as a list?

I know some users have had it for 6 months...it's crazy to me that it took even that long on the old app to get it to everyone, but I thought for sure we'd get it with this big update....Am I missing it, or are we still not able to view the queue in ...

Gig Goer

I know some users have had it for 6 months...it's crazy to me that it took even that long on the old app to get it to everyone, but I thought for sure we'd get it with this big update....Am I missing...

cryoflaughter

Newbie

1132 Views

2 replies

4 likes

  • 1132 Views
  • 2 replies
  • 4 likes

New update is garbage!!!

So I installed the newest Spotify update on my IPhone the other day and I totally regret it. Not only is it confusing, but it manages to freeze up 99% of the time. For instance, when I'm trying to skip a song, it doesn't do so till nearly 5 seconds h...

Casual Listener

So I installed the newest Spotify update on my IPhone the other day and I totally regret it. Not only is it confusing, but it manages to freeze up 99% of the time. For instance, when I'm trying to sk...

Joe

Community Legend

1725 Views

5 replies

3 likes

  • 1725 Views
  • 5 replies
  • 3 likes

"Your Music" section not viewable on iPhone?!?!

I just updated my spotify on both my iphone and desktop(mac) versions. I migrated all my songs from starred to the songs section in "your music". However, where the hell is the "your music" section in the ios app?!?!?! Spotify, I have been a US subsc...

Newbie

I just updated my spotify on both my iphone and desktop(mac) versions. I migrated all my songs from starred to the songs section in "your music". However, where the hell is the "your music" section i...

484 Views

0 replies

1 likes

  • 484 Views
  • 0 replies
  • 1 likes

Not happy with iPhone update

I am not really happy with the new update.Sure, it dos look flashy at first, but then again, on the second look there is a collapse of great features.The star function - a one click time saver and on of the best things compared to Deezer and co. - GO...

Regular

I am not really happy with the new update. Sure, it dos look flashy at first, but then again, on the second look there is a collapse of great features. The star function - a one click time saver ...

Predata88

Music Fan

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes