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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44175 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109986 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1689 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302212 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128131 Views

19 replies

38 likes

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Spotify Basics for the IOS app

These things need to be fixed/added in the IOS app: Takes way too long to boot up recently. No album year or number of songs or timing info on album info page. You hear a song in a playlist or radio, and you click on "Go to album" and you would like ...

Roadie

These things need to be fixed/added in the IOS app:   Takes way too long to boot up recently.    No album year or number of songs or timing info on album info page. You hear a ...

498 Views

0 replies

1 likes

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Mobile sync spotify desktop without wifi

I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the two by joining the same Wireless network and choos...

Music Fan

I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the...

compujosh

Newbie

11985 Views

13 replies

4 likes

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Star vs Save and other general frustrations

As many other posters have already mentioned -- the latest update is a train wreck. The app was horribly slow playing anything which was typically done from my star tracks of which I had over 800. It seemed to me with the new update the push was to g...

Casual Listener

As many other posters have already mentioned -- the latest update is a train wreck.   The app was horribly slow playing anything which was typically done from my star tracks of which I had o...

HarryV

Casual Listener

718 Views

1 replies

1 likes

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Syncing wrong songs

Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversion of that song...

Casual Listener

Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversio...

steffemos

Casual Listener

980 Views

1 replies

0 likes

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Solved!! iphone 5 not recognized

Hi all, Been experiencing the above as my ip5 is not appearing on the "Devices" tab. I've tried EVERYTHING including changing my router settings (enabling uPnP, etc.) but nothing works! Funny thing is tho I remember clearly my ip5 has been recognized...

Casual Listener

Hi all,   Been experiencing the above as my ip5 is not appearing on the "Devices" tab. I've tried EVERYTHING including changing my router settings (enabling uPnP, etc.) but nothing work...

CheapTrick1977

Regular

1067 Views

3 replies

0 likes

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Your music: albums all jumbled up!

I have saved a number of albums so that I can browse them via the new Your Music section. However I now notice lots of these saved albums are all jumbled up - so gas arranged alphabetically I think, therefore rendering the Your Music section complete...

Music Fan

I have saved a number of albums so that I can browse them via the new Your Music section. However I now notice lots of these saved albums are all jumbled up - so gas arranged alphabetically I think, ...

CheapTrick1977

Regular

1143 Views

4 replies

1 likes

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Don't bother contacting Spotify customer Service. What a joke.

I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall. They didn't even bother having a real person read my problem because in my original message I stated I already did this. What...

Gig Goer

I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall.  They didn't even bother having a real person read my problem beca...

CheapTrick1977

Regular

1770 Views

4 replies

0 likes

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Album view in Your Music

It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because only this view shows me which albums are locally sa...

Music Fan

It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because ...

519 Views

0 replies

1 likes

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Why is there a search error

One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other playlists. I tried deleting the app and reinstalli...

Regular

One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other...

Lancer

Regular

1731 Views

2 replies

0 likes

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Alphabetize Spotify Friends

I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music. I can't figure out for the life of me why they aren't alphabetized in the system...? Even when I touch the letter on the left, it s...

Casual Listener

I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music.  I can't figure out for the life of me why they aren't alphabetized in the ...

kbrooksc

Community Legend

822 Views

1 replies

0 likes

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IOS Newest Version - Annoying Changes to Playback in Newest Version 1.0.0.3251

I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version: 1. When you maximize the current song being played to full screen -- They have made it more difficult to perform actions while...

Casual Listener

I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version:   1.  When you maximize the current song being played to full...

ashaw953

Regular

1940 Views

5 replies

2 likes

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New IOs Changes - Not a fan

Hi Spotify, I recently upgraded my iOs Spotify app and I have to say I'm not a fan of the new menu choices. Before the update, with one tap of a finger I could select more from that artist, listen to the album, hit random, and (my favorite) Star a so...

Newbie

Hi Spotify,   I recently upgraded my iOs Spotify app and I have to say I'm not a fan of the new menu choices.  Before the update, with one tap of a finger I could select more from that ...

458 Views

0 replies

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iPhone App Crashes Accessing "Your Music"

Description When I open the Spotify app on my iPhone, I view the menu and select "Your Music" and Spotify crashes (as near as I can tell), and I have to select it again from the home screen. Even after clearing Safari cache/cookies, uninstalling, res...

Newbie

Description When I open the Spotify app on my iPhone, I view the menu and select "Your Music" and Spotify crashes (as near as I can tell), and I have to select it again from the home screen.  ...

493 Views

0 replies

0 likes

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Filter or search functionality in "Your Music" on iOS 7?

Hello everybody, I'm just trying to find out how to use the "Your Music" collection so it works best for me. With the old Spotify I just put all great songs I stumbled upon in my star list. Now I'd just "save" the songs within my "Your Music" collect...

Newbie

Hello everybody,   I'm just trying to find out how to use the "Your Music" collection so it works best for me. With the old Spotify I just put all great songs I stumbled upon in my star list...

536 Views

0 replies

2 likes

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Local Files can't sync, pending

my local files on my mac does not sync to my iphone 5 ios 7.1 running the "spotify music" app v 1.0.0 it's just say "pending" and nothing happens! can someone please help!? (they worked fine before i updated to "spotify music" and they are all .mp3 f...

Casual Listener

my local files on my mac does not sync to my iphone 5 ios 7.1 running the "spotify music" app v 1.0.0 it's just say "pending" and nothing happens! can someone please help!?   (they worke...

Rafael

Spotify Legend

1903 Views

1 replies

0 likes

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Queuing issues in the new design

Anyone else experiencing issues with queuing songs in the new iPhone app? For me it's like a 50/50 chance at the moment that the track i queue plays, and if it doesn't, sometimes it just pops up like 3 tracks later? It's getting very annoying.

Newbie

Anyone else experiencing issues with queuing songs in the new iPhone app? For me it's like a 50/50 chance at the moment that the track i queue plays, and if it doesn't, sometimes it just pops up like...

443 Views

0 replies

0 likes

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Very annoying (and possibly major) bugs

Using the latest version of Spotify (Free) on an iPhone 4 with iOS 7.1. There are a couple of annoying bugs that I can reproduce without fail everytime. The first bug has to do with shuffling. Every couple of songs or so, if I hear a song I don't lik...

Roadie

Using the latest version of Spotify (Free) on an iPhone 4 with iOS 7.1. There are a couple of annoying bugs that I can reproduce without fail everytime.    The first bug has to do with ...

user-removed

Not applicable

1438 Views

3 replies

0 likes

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Too buggy to use

I have been using Spotify on my Iphone 4 for a couple of years. It worked fine until the latest update. Here are some of the problems: - Changing songs takes 5-10 seconds. Meanwhile, everything freezes in the app. - Queing songs takes 5-10 seconds. M...

Newbie

I have been using Spotify on my Iphone 4 for a couple of years. It worked fine until the latest update. Here are some of the problems:   - Changing songs takes 5-10 seconds. Meanwhile, every...

555 Views

0 replies

0 likes

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Spotify is unsyncing my local files on its own

I am using in Iphone with the latest version of IOS and Spotify: I have my playlist set to available offline and my local files were just synced last night. Today, I connected my phone to my computer through wi-fi and my local files were no longer sy...

Roadie

I am using in Iphone with the latest version of IOS and Spotify:     I have my playlist set to available offline and my local files were just synced last night. Today, I connected my ...

ws1482

Roadie

946 Views

2 replies

0 likes

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Latest iOS update is completely broken!

First it tells me I'm offline when on wifi. When I can get it to connect it freezes on the Browse screen. Seriously, Spotify, what is going on?! Now I can't use this at all!

Music Fan

First it tells me I'm offline when on wifi.   When I can get it to connect it freezes on the Browse screen.   Seriously, Spotify, what is going on?! Now I can't use this at all!

cyclinghfpilot

Music Fan

679 Views

2 replies

0 likes

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