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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31446 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95881 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1059 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294102 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123948 Views

19 replies

38 likes

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Solved!! iphone 5 not recognized

Hi all, Been experiencing the above as my ip5 is not appearing on the "Devices" tab. I've tried EVERYTHING including changing my router settings (enabling uPnP, etc.) but nothing works! Funny thing is tho I remember clearly my ip5 has been recognized...

Casual Listener

Hi all,   Been experiencing the above as my ip5 is not appearing on the "Devices" tab. I've tried EVERYTHING including changing my router settings (enabling uPnP, etc.) but nothing work...

CheapTrick1977

Regular

1027 Views

3 replies

0 likes

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Your music: albums all jumbled up!

I have saved a number of albums so that I can browse them via the new Your Music section. However I now notice lots of these saved albums are all jumbled up - so gas arranged alphabetically I think, therefore rendering the Your Music section complete...

Music Fan

I have saved a number of albums so that I can browse them via the new Your Music section. However I now notice lots of these saved albums are all jumbled up - so gas arranged alphabetically I think, ...

CheapTrick1977

Regular

1085 Views

4 replies

1 likes

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Don't bother contacting Spotify customer Service. What a joke.

I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall. They didn't even bother having a real person read my problem because in my original message I stated I already did this. What...

Gig Goer

I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall.  They didn't even bother having a real person read my problem beca...

CheapTrick1977

Regular

1730 Views

4 replies

0 likes

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Album view in Your Music

It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because only this view shows me which albums are locally sa...

Music Fan

It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because ...

503 Views

0 replies

1 likes

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Why is there a search error

One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other playlists. I tried deleting the app and reinstalli...

Regular

One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other...

Lancer

Regular

1694 Views

2 replies

0 likes

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Alphabetize Spotify Friends

I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music. I can't figure out for the life of me why they aren't alphabetized in the system...? Even when I touch the letter on the left, it s...

Casual Listener

I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music.  I can't figure out for the life of me why they aren't alphabetized in the ...

kbrooksc

Community Legend

796 Views

1 replies

0 likes

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IOS Newest Version - Annoying Changes to Playback in Newest Version 1.0.0.3251

I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version: 1. When you maximize the current song being played to full screen -- They have made it more difficult to perform actions while...

Casual Listener

I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version:   1.  When you maximize the current song being played to full...

ashaw953

Regular

1876 Views

5 replies

2 likes

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New IOs Changes - Not a fan

Hi Spotify, I recently upgraded my iOs Spotify app and I have to say I'm not a fan of the new menu choices. Before the update, with one tap of a finger I could select more from that artist, listen to the album, hit random, and (my favorite) Star a so...

Newbie

Hi Spotify,   I recently upgraded my iOs Spotify app and I have to say I'm not a fan of the new menu choices.  Before the update, with one tap of a finger I could select more from that ...

447 Views

0 replies

0 likes

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iPhone App Crashes Accessing "Your Music"

Description When I open the Spotify app on my iPhone, I view the menu and select "Your Music" and Spotify crashes (as near as I can tell), and I have to select it again from the home screen. Even after clearing Safari cache/cookies, uninstalling, res...

Newbie

Description When I open the Spotify app on my iPhone, I view the menu and select "Your Music" and Spotify crashes (as near as I can tell), and I have to select it again from the home screen.  ...

467 Views

0 replies

0 likes

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Filter or search functionality in "Your Music" on iOS 7?

Hello everybody, I'm just trying to find out how to use the "Your Music" collection so it works best for me. With the old Spotify I just put all great songs I stumbled upon in my star list. Now I'd just "save" the songs within my "Your Music" collect...

Newbie

Hello everybody,   I'm just trying to find out how to use the "Your Music" collection so it works best for me. With the old Spotify I just put all great songs I stumbled upon in my star list...

509 Views

0 replies

2 likes

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Local Files can't sync, pending

my local files on my mac does not sync to my iphone 5 ios 7.1 running the "spotify music" app v 1.0.0 it's just say "pending" and nothing happens! can someone please help!? (they worked fine before i updated to "spotify music" and they are all .mp3 f...

Casual Listener

my local files on my mac does not sync to my iphone 5 ios 7.1 running the "spotify music" app v 1.0.0 it's just say "pending" and nothing happens! can someone please help!?   (they worke...

Rafael

Spotify Legend

1884 Views

1 replies

0 likes

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Queuing issues in the new design

Anyone else experiencing issues with queuing songs in the new iPhone app? For me it's like a 50/50 chance at the moment that the track i queue plays, and if it doesn't, sometimes it just pops up like 3 tracks later? It's getting very annoying.

Newbie

Anyone else experiencing issues with queuing songs in the new iPhone app? For me it's like a 50/50 chance at the moment that the track i queue plays, and if it doesn't, sometimes it just pops up like...

431 Views

0 replies

0 likes

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Very annoying (and possibly major) bugs

Using the latest version of Spotify (Free) on an iPhone 4 with iOS 7.1. There are a couple of annoying bugs that I can reproduce without fail everytime. The first bug has to do with shuffling. Every couple of songs or so, if I hear a song I don't lik...

Roadie

Using the latest version of Spotify (Free) on an iPhone 4 with iOS 7.1. There are a couple of annoying bugs that I can reproduce without fail everytime.    The first bug has to do with ...

user-removed

Not applicable

1398 Views

3 replies

0 likes

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Too buggy to use

I have been using Spotify on my Iphone 4 for a couple of years. It worked fine until the latest update. Here are some of the problems: - Changing songs takes 5-10 seconds. Meanwhile, everything freezes in the app. - Queing songs takes 5-10 seconds. M...

Newbie

I have been using Spotify on my Iphone 4 for a couple of years. It worked fine until the latest update. Here are some of the problems:   - Changing songs takes 5-10 seconds. Meanwhile, every...

533 Views

0 replies

0 likes

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Spotify is unsyncing my local files on its own

I am using in Iphone with the latest version of IOS and Spotify: I have my playlist set to available offline and my local files were just synced last night. Today, I connected my phone to my computer through wi-fi and my local files were no longer sy...

Roadie

I am using in Iphone with the latest version of IOS and Spotify:     I have my playlist set to available offline and my local files were just synced last night. Today, I connected my ...

ws1482

Roadie

914 Views

2 replies

0 likes

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Latest iOS update is completely broken!

First it tells me I'm offline when on wifi. When I can get it to connect it freezes on the Browse screen. Seriously, Spotify, what is going on?! Now I can't use this at all!

Music Fan

First it tells me I'm offline when on wifi.   When I can get it to connect it freezes on the Browse screen.   Seriously, Spotify, what is going on?! Now I can't use this at all!

cyclinghfpilot

Music Fan

635 Views

2 replies

0 likes

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new update 4/2/14... everything is slow

I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my songs are downloaded. Not an internet problem. Never ...

Newbie

I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my so...

Archleaf

Newbie

2274 Views

7 replies

5 likes

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Spotify is syncing downloads to local files

Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them) they are downloaded to Local Files instead. They still appea...

Gig Goer

Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them)...

manipulation

Gig Goer

1318 Views

2 replies

0 likes

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Making facebook invisible to all friends so that i can still share with friends via spotify mobile

I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of facebook last week so that i could deactive FB, but t...

Gig Goer

I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of fa...

549 Views

0 replies

1 likes

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Why no star?!?

The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get added to the your music part. This fills it with 1...

Newbie

The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get...

825 Views

0 replies

6 likes

Playlists
star
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