Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44186 Views

44 replies

10 likes

  • 44186 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110007 Views

116 replies

13 likes

Other
  • 110007 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1689 Views

0 replies

0 likes

iOS
  • 1689 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302214 Views

62 replies

16 likes

  • 302214 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128138 Views

19 replies

38 likes

  • 128138 Views
  • 19 replies
  • 38 likes

Solved!! iPod Nano 7G

Is it still not possible to snyc spotify with a nano 7g?

Regular

Is it still not possible to snyc spotify with a nano 7g?

Peter__

Community Legend

3687 Views

2 replies

0 likes

  • 3687 Views
  • 2 replies
  • 0 likes

Clarify Ipod Shuffle Issue

Hi Just wanted to clarify what I am pretty sure is the case, but even though I have a Spotify Premium Membership, I can't put playlists, even those avaliable offline onto an Ipod Shuffle? Is this is the case it may not be worth my while keeping the m...

Casual Listener

Hi   Just wanted to clarify what I am pretty sure is the case, but even though I have a Spotify Premium Membership, I can't put playlists, even those avaliable offline onto an Ipod Shuffle?&...

yourboywillis

Casual Listener

1341 Views

2 replies

0 likes

  • 1341 Views
  • 2 replies
  • 0 likes

NEW Default mobile Location reset is TERRIBLE

Now whenever I open my iPhone Spotify client it resets to a useless promotion window. I want it to just open to the last playlist I had open like it used to. Seriously, I love spotify, but this is a multiple times a day irritation, and its making me ...

Casual Listener

Now whenever I open my iPhone Spotify client it resets to a useless promotion window.   I want it to just open to the last playlist I had open like it used to.   Seriously, I love ...

Peter__

Community Legend

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Please save a 7 year olds holiday from being ruined :(

Hi administrators My daughter and I are due to go on holiday in 6 hours and i am desperately trying to get her ipod nano synced with my pc. It worked earlier but i noticed the syncing of local files was killing all the space so when i rectified this ...

Newbie

Hi administrators   My daughter and I are due to go on holiday in 6 hours and i am desperately trying to get her ipod nano synced with my pc.    It worked earlier but i noticed...

Peter__

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Can't share music on my new iphone 5s. Please help.

Hello, I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eventually, the screen disappears as if it had been sent, but the...

Newbie

Hello,   I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eve...

Peter__

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!! IPAD 1

I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. Does anyone know how I can use spotify on my iPAD 1? ...

Casual Listener

I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. ...

Peter__

Community Legend

7259 Views

7 replies

0 likes

  • 7259 Views
  • 7 replies
  • 0 likes

no crossfade or gapless playback on local tracks

Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other track that i have in the sam playlist. A more detail...

Casual Listener

Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other...

Peter__

Community Legend

2316 Views

5 replies

2 likes

  • 2316 Views
  • 5 replies
  • 2 likes

sick of paying good money for crap

Im so sick of having to reauthorise spotify with sonos. Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will continue with my subscription for much longer.

Casual Listener

Im so sick of having to reauthorise spotify with sonos.  Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will cont...

Peter__

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

How do I download a playlist on ipad

Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks for helping

Newbie

Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks f...

Peter__

Community Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Boycott/Report Spotify to Better Business Bureau

This new redesign is absolute garbage. We should not have to pay $9.99 plus tax for this. Spotify obviously has litle respect for the people that pay them for their service. I am so sick and tired of scripted responses from someone in a foreign count...

Regular

This new redesign is absolute garbage.  We should not have to pay $9.99 plus tax for this.  Spotify obviously has litle respect for the people that pay them for their service.  I am so...

Peter__

Community Legend

740 Views

1 replies

1 likes

  • 740 Views
  • 1 replies
  • 1 likes

All "Liked from radio" tracks DELETED since the upgrade. Thanks spotify...

EDIT - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks before the upgrade, and one since.cheersMonty

Casual Listener

EDIT   - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks bef...

Peter__

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

New iPhone update is rubbish!!!

Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when it is not selected. Songs take 15-20 seconds to load a...

Regular

Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when i...

nonstopdigital

Roadie

1447 Views

6 replies

3 likes

  • 1447 Views
  • 6 replies
  • 3 likes

iOS playlists

Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone, chose manual selection and ticked playlists - a gr...

Casual Listener

Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone,...

Peter__

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

FIX FOR iOS 7 SPOTIFY APP ISSUES - FREEZING, ALBUM ART NOT SHOWING ETC

Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the massive influx of problems, the techs are frantical...

Casual Listener

Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the ...

Peter__

Community Legend

1293 Views

1 replies

1 likes

  • 1293 Views
  • 1 replies
  • 1 likes

iOS offline tracks favoured?

Hi all,Can't find a definitive answer to this one, so here goes...New to spotify premium and have downloaded a few playlists and made them available offline. All good.If I am out and about with only 3G coverage and play a playlist that has been downl...

Newbie

Hi all, Can't find a definitive answer to this one, so here goes... New to spotify premium and have downloaded a few playlists and made them available offline. All good. If I am out and abou...

LtMunst

Regular

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Solved!! Chronic Can't Login... message freezes even after reset and reinstall

Sent this to spotify help but thought I would throw this out here: I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still have iOS6. Without having to explain the reason, it it necessary ...

Music Fan

Sent this to spotify help but thought I would throw this out here:   I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still hav...

Jakeintexas

Newbie

920 Views

2 replies

0 likes

  • 920 Views
  • 2 replies
  • 0 likes

Latest update sucks

Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user friendly interface to date and full of loads of complete...

Music Fan

Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user frien...

jag007442

Newbie

1155 Views

2 replies

7 likes

  • 1155 Views
  • 2 replies
  • 7 likes

Solved!! iOS battery drain

Hi guys, I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). In 40 minutes I can easily go though 25% of battery. Any ideas...

Visitor

Hi guys,   I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). ...

user-removed

Not applicable

1334 Views

3 replies

1 likes

  • 1334 Views
  • 3 replies
  • 1 likes