Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44196 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
110013 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438665 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302228 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
pressing the search icon only works occasionaly,& the keyboard wont appear.Also trying to save an album is hard work
pressing the search icon only works occasionaly,& the keyboard wont appear. Also trying to save an album is hard work
Community Legend
961 Views
2 replies
0 likes
Ever since the new design I can't use spotify. It may work for a few songs but then it skips through the tracks and pauses and starts by itself. How can I fit this? I have deleted and redownloaded the program and it still happens! I have even reset m...
Ever since the new design I can't use spotify. It may work for a few songs but then it skips through the tracks and pauses and starts by itself. How can I fit this? I have deleted and redownloaded th...
Community Legend
2117 Views
1 replies
0 likes
Hi.Can anyone clarify how the syncing works and what is the sync priority between multiple spotify applications? Is the time the playlist was edited the deciding factor, for overwriting, when an offiline device goes online? Will a playlist that was u...
Hi.Can anyone clarify how the syncing works and what is the sync priority between multiple spotify applications? Is the time the playlist was edited the deciding factor, for overwriting, when an...
Community Legend
1076 Views
1 replies
0 likes
I have been using Spotify Premium for a year now. I was very happy with how it worked and looked. Last update ruined it all. The app works slow and doesn't look premium anymore. C'mon Spotify. Who came out with the idea of oval shaped artwork? Or Shu...
I have been using Spotify Premium for a year now. I was very happy with how it worked and looked. Last update ruined it all. The app works slow and doesn't look premium anymore. C'mon Spotify. Who ca...
Community Legend
598 Views
1 replies
1 likes
If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it. I. It keeps crashing all the time 2. it is so slow now to change songs. 3. it takes for ever to ...
If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it. I. It keeps crashing all the time ...
Community Legend
657 Views
1 replies
1 likes
The original post I've seen about the Spotify app crashing was months ago, 7 months to be exact. It's happening to me now!!! I can't even use the app. I cancelled my monthly subscription. What's the point in paying for it monthly if I can't even use ...
The original post I've seen about the Spotify app crashing was months ago, 7 months to be exact. It's happening to me now!!! I can't even use the app. I cancelled my monthly subscription. What's the ...
Community Legend
461 Views
1 replies
0 likes
Hey there, we have two connected devices. With the former version, if you start playing a song of one device the music stopped on th other. That's ok. But now if listening to music on device one and someone (logged into the same account) try to start...
Hey there, we have two connected devices. With the former version, if you start playing a song of one device the music stopped on th other. That's ok. But now if listening to music on device one an...
Casual Listener
6810 Views
4 replies
0 likes
Ok... please help. Why is their not a 'sync button' in the program like itunes has? can i speak to the designer? Are you mad for not putting the simple piece of design in the setup. If Itune has it their must be a good reason. Ive waited too long for...
Ok... please help. Why is their not a 'sync button' in the program like itunes has? can i speak to the designer? Are you mad for not putting the simple piece of design in the setu...
Casual Listener
1009 Views
4 replies
1 likes
I've had this happen on two different iPhones (5 and 5S) and iPad Mini Retina today. I'll be playing a song and it will randomly skip to another song. As if someone else is playing my playlist and changing the song. Then I was playing on a Bluetooth ...
I've had this happen on two different iPhones (5 and 5S) and iPad Mini Retina today. I'll be playing a song and it will randomly skip to another song. As if someone else is playing my playlist and ch...
Community Legend
720 Views
3 replies
0 likes
I like to use shuffle, in all off my playlists, but when I'm using Spotify on my iPhone 4S, and I'm shuffelin, but I want to listen to one particular song, I find the song, listen to it, and I'm expecting the shuffle to still be on, like after the so...
I like to use shuffle, in all off my playlists, but when I'm using Spotify on my iPhone 4S, and I'm shuffelin, but I want to listen to one particular song, I find the song, listen to it, and I'm...
Community Legend
838 Views
2 replies
0 likes
Following the latest pushed Spotify update it takes more than 25 seconds before you are able to advance to next/previous song. It used to be instantly swapping the screening to right or left. iPHONE iOS 7.1
Following the latest pushed Spotify update it takes more than 25 seconds before you are able to advance to next/previous song. It used to be instantly swapping the screening to right or left. iPHONE ...
Community Legend
832 Views
4 replies
1 likes
I used a $10 gift card. And said that I had unlimited. But I want Premium. What should I do if I don't hava credit Card.
I used a $10 gift card. And said that I had unlimited. But I want Premium. What should I do if I don't hava credit Card.
Community Legend
498 Views
1 replies
0 likes
So I notice that when using the app in offline mode it seems much better. I believe that when playing back tracks from your offline playlist and when you are on cell data the app is retrieving tracks and artwork from the cloud as opposed to using the...
So I notice that when using the app in offline mode it seems much better. I believe that when playing back tracks from your offline playlist and when you are on cell data the app is retrieving tracks...
Regular
1002 Views
4 replies
1 likes
What quality is on Offline mode?? I wanted to use this in my Mini (BMW) Clubman, but the quality coming through the Y-Cable is dreadful. I know its a slim chance, but anyone else have/had this issue?
What quality is on Offline mode?? I wanted to use this in my Mini (BMW) Clubman, but the quality coming through the Y-Cable is dreadful. I know its a slim chance, but anyone else hav...
Community Legend
514 Views
1 replies
0 likes
Hi there, I have just installed the Spotify App on my iPhone, however I can't seem to find any of my friends who use Spotify with their Facebook? My Friend has a playlist he wants me to follow, but when I do a search for his profile on my iPhone, I c...
Hi there, I have just installed the Spotify App on my iPhone, however I can't seem to find any of my friends who use Spotify with their Facebook? My Friend has a playlist he wants me...
Community Legend
503 Views
1 replies
0 likes
I know this question has been asked before, but I'm not asking for the reaons of trying to copy it or what ever. Let me explain where this question came from. So a few months ago my device would ping me when I got home and say "Hey, your icloud is fu...
I know this question has been asked before, but I'm not asking for the reaons of trying to copy it or what ever. Let me explain where this question came from. So a few months ago my ...
Community Legend
3048 Views
1 replies
0 likes
After the latest black and white update from April the 2nd I have lost lots of playlists. ( & yes I I know they are now located under Your Music ) Most upsettingly a lot of Underworld albums have gone missing and are no longer in Spotify. I have Spot...
After the latest black and white update from April the 2nd I have lost lots of playlists. ( & yes I I know they are now located under Your Music ) Most upsettingly a lot of Unde...
Community Legend
425 Views
1 replies
0 likes
Hi, Spotify on my iPhone 4 sometimes 'de-synchs' the songs that I have downloaded for use offline. It used to be an occasional annoyance (maybe once a month or less) and I could just about put up with it. However, since the latest app update it has h...
Hi, Spotify on my iPhone 4 sometimes 'de-synchs' the songs that I have downloaded for use offline. It used to be an occasional annoyance (maybe once a month or less) and I could...
Community Legend
334 Views
1 replies
0 likes
Using version 1.0.0.3251 on iOS. It doesn't appear (at least I don't know how) to have the option to save albums or tracks or artists. Is this a feature that is only going to be included in the desktop and/or web versions? Or, is it only enabled afte...
Using version 1.0.0.3251 on iOS. It doesn't appear (at least I don't know how) to have the option to save albums or tracks or artists. Is this a feature that is only going to be incl...
Community Legend
970 Views
2 replies
2 likes
Hi there, I`got Premium. Now starts my 30days trial period. I`ve tried to made an album available offline, but automaticly indicate me to make subscribe to Premium... What can i do?
Hi there, I`got Premium. Now starts my 30days trial period. I`ve tried to made an album available offline, but automaticly indicate me to make subscribe to Premium... What can i do?
Community Legend
422 Views
1 replies
0 likes
