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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 385588 Views
  • 876 replies
  • 325 likes
  • 385588 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 75551 Views
  • 124 replies
  • 32 likes
  • 75551 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16679 Views
  • 8 replies
  • 0 likes
  • 16679 Views
  • 8 replies
  • 0 likes

Spotify screwed up on ipad more than iphone going back to previous version

Hi,My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc.I tried all the standard suggestion resetting setting, etc. no luck. For some strange reason even though I am not using this app my sys...

  • Casual Listener
  • Hi, My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc. I tried all the standard suggestion resetting setting, etc. no luck. For some st...
  • Adam
  • Roadie
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Spotify update

With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works

  • Casual Listener
  • With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify not showing correct track info in car

When connected to my car dock, Spotify does not send the correct track information to the vehicle's audio system. It seems to work for the first track, and then gets stuck and does not update until you get to a Spotify advertisement. I actually chose...

  • Casual Listener
  • When connected to my car dock, Spotify does not send the correct track information to the vehicle's audio system.   It seems to work for the first track, and then gets stuck and does not up...
  • steppi
  • Newbie
  • 817 Views
  • 2 replies
  • 0 likes
  • 817 Views
  • 2 replies
  • 0 likes

Starred files vastly different between desktop and phone

Hi all, I've searched and could not find this exact problem so if this has been asked before, please forgive me. I am a premium member and am having problems where my Desktop client (Mac OSX 10.8.3, Spotify Version 0.9.0.128.g3134f863) has 23 tracks ...

  • Casual Listener
  • Hi all,   I've searched and could not find this exact problem so if this has been asked before, please forgive me. I am a premium member and am having problems where my Desktop client (Mac OSX...
  • marianolatorre
  • Music Fan
  • 800 Views
  • 9 replies
  • 1 likes
  • 800 Views
  • 9 replies
  • 1 likes

Solved!! Premium not working on ipad

Hi,I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated.Thanks

  • Casual Listener
  • Hi, I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated. Tha...
  • Cbus70
  • Casual Listener
  • 608 Views
  • 2 replies
  • 0 likes
  • 608 Views
  • 2 replies
  • 0 likes

iPhone 5 Spotify reverted back to a previous version

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestions?

  • Casual Listener
  • Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestio...
  • fredricbrown
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

Top Tracks Playlist Disappeared

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

  • Casual Listener
  • Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?
  • LapinoBEL
  • Casual Listener
  • 457 Views
  • 4 replies
  • 0 likes
  • 457 Views
  • 4 replies
  • 0 likes

iphone not syncing offline playlists

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to music online and its not working

  • Newbie
  • my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to mus...
  • Peter__
  • Community Legend
  • 2891 Views
  • 1 replies
  • 1 likes
  • 2891 Views
  • 1 replies
  • 1 likes

I no longer have the new version of Spotify

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen. I can no longer change the queue order of songs, ...

  • Casual Listener
  • Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen...
  • Joe
  • Community Legend
  • 616 Views
  • 2 replies
  • 0 likes
  • 616 Views
  • 2 replies
  • 0 likes

Offline mode: Starred list not able to load [0.7.1.23]

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on top). The loading sign keeps rolling without any re...

  • Regular
  • Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on ...
  • japnl
  • Regular
  • 812 Views
  • 3 replies
  • 0 likes
  • 812 Views
  • 3 replies
  • 0 likes

Iphone 4s wont go online

Basically if I dont have the playlist marked offline mode it is empty. I can see the songs but they are greyed out and I cant click on them. On my computer I can play them all day long. This all took place after I installed an update.

  • Casual Listener
  • Basically if I dont have the playlist marked offline mode it is empty. I can see the songs but they are greyed out and I cant click on them. On my computer I can play them all day long. This all t...
  • Joe
  • Community Legend
  • 442 Views
  • 3 replies
  • 0 likes
  • 442 Views
  • 3 replies
  • 0 likes

Songs won't sync on my iPod Touch 3rd Gen

The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it tries syncing. Please help!

  • Newbie
  • The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it trie...
  • Joe
  • Community Legend
  • 755 Views
  • 1 replies
  • 0 likes
  • 755 Views
  • 1 replies
  • 0 likes

Spotify on iPad

No playlist don' know why?WW

  • Casual Listener
  • No playlist don' know why? WW
  • Joe
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

How do I listen to my playlists on my ipod

How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! Ps! I have a Mac and a pretty old ipod....

  • Newbie
  • How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! 😞   Ps! I have a Mac and a prett...
  • Peter__
  • Community Legend
  • 538 Views
  • 2 replies
  • 0 likes
  • 538 Views
  • 2 replies
  • 0 likes

Playlist sorting

Is there any way to sort playlists by things like song title, artist, etc.?

  • Visitor
  • Is there any way to sort playlists by things like song title, artist, etc.?
  • Adam
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Premium User - Non-Local Files to Ipod Touch

Hi there.... Only local files will sink to my ipod touch and play without an internet connection. What is the point of paying for premium if other files in my library won't be available offline? Is there any way to remedy this? Thanks!

  • Newbie
  • Hi there....   Only local files will sink to my ipod touch and play without an internet connection.  What is the point of paying for premium if other files in my library won't be availa...
  • Peter__
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Premium from I phone

I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x

  • Newbie
  • I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x
  • MichaelJerzak
  • Composer
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Update desyncs offline content

my offline songs doesn't appear in my ipod i dont know what happened after i updated the Spotify.....i dont know what i have to do reset my devices or what? Thanks

  • Newbie
  • my offline songs doesn't appear in my ipod i dont know what happened after i updated the Spotify.....i dont know what i have to do reset my devices or what?   Thanks
  • Robbie
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

4th device management

Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option to NOT start syncing my device no 4, Spotify automatic...

  • Casual Listener
  • Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option t...
  • Robbie
  • Spotify Legend
  • 1112 Views
  • 1 replies
  • 1 likes
  • 1112 Views
  • 1 replies
  • 1 likes

Unable to sync spotify music to ipod nano or shuffle- big disappointment!!

not being able to sync the music i spent hours picking out for my ipod shuffle and being Unable to put them onto my ipod from spotify is very disappointing... EXACTLY WHY i cancelled my service....I have a galaxy note2, the last thing i want to do is...

  • Newbie
  • not being able to sync the music i spent hours picking out for my ipod shuffle and being Unable to put them onto my ipod from spotify is very disappointing... EXACTLY WHY i cancelled my service....I ...
  • MichaelJerzak
  • Composer
  • 4553 Views
  • 1 replies
  • 1 likes
  • 4553 Views
  • 1 replies
  • 1 likes