Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
31419 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95864 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425081 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294095 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eventually, the screen disappears as if it had been sent, but the...
Hello, I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eve...
Community Legend
490 Views
1 replies
0 likes
I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. Does anyone know how I can use spotify on my iPAD 1? ...
I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. ...
Community Legend
7145 Views
7 replies
0 likes
Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other track that i have in the sam playlist. A more detail...
Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other...
Community Legend
1903 Views
5 replies
2 likes
Im so sick of having to reauthorise spotify with sonos. Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will continue with my subscription for much longer.
Im so sick of having to reauthorise spotify with sonos. Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will cont...
Community Legend
431 Views
1 replies
0 likes
Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks for helping
Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks f...
Community Legend
740 Views
1 replies
0 likes
This new redesign is absolute garbage. We should not have to pay $9.99 plus tax for this. Spotify obviously has litle respect for the people that pay them for their service. I am so sick and tired of scripted responses from someone in a foreign count...
This new redesign is absolute garbage. We should not have to pay $9.99 plus tax for this. Spotify obviously has litle respect for the people that pay them for their service. I am so...
Community Legend
722 Views
1 replies
1 likes
Community Legend
959 Views
2 replies
0 likes
EDIT - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks before the upgrade, and one since.cheersMonty
EDIT - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks bef...
Community Legend
527 Views
1 replies
0 likes
Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when it is not selected. Songs take 15-20 seconds to load a...
Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when i...
Roadie
1378 Views
6 replies
3 likes
Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone, chose manual selection and ticked playlists - a gr...
Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone,...
Community Legend
487 Views
1 replies
0 likes
Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the massive influx of problems, the techs are frantical...
Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the ...
Community Legend
1272 Views
1 replies
1 likes
Hi all,Can't find a definitive answer to this one, so here goes...New to spotify premium and have downloaded a few playlists and made them available offline. All good.If I am out and about with only 3G coverage and play a playlist that has been downl...
Hi all, Can't find a definitive answer to this one, so here goes... New to spotify premium and have downloaded a few playlists and made them available offline. All good. If I am out and abou...
Regular
579 Views
2 replies
0 likes
Sent this to spotify help but thought I would throw this out here: I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still have iOS6. Without having to explain the reason, it it necessary ...
Sent this to spotify help but thought I would throw this out here: I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still hav...
Newbie
879 Views
2 replies
0 likes
Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user friendly interface to date and full of loads of complete...
Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user frien...
Newbie
1110 Views
2 replies
7 likes
Hi guys, I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). In 40 minutes I can easily go though 25% of battery. Any ideas...
Hi guys, I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). ...
Not applicable
1258 Views
3 replies
1 likes
Spotify Star
991 Views
1 replies
1 likes
These things need to be fixed/added in the IOS app: Takes way too long to boot up recently. No album year or number of songs or timing info on album info page. You hear a song in a playlist or radio, and you click on "Go to album" and you would like ...
These things need to be fixed/added in the IOS app: Takes way too long to boot up recently. No album year or number of songs or timing info on album info page. You hear a ...
473 Views
0 replies
1 likes
I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the two by joining the same Wireless network and choos...
I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the...
Newbie
11699 Views
13 replies
4 likes
As many other posters have already mentioned -- the latest update is a train wreck. The app was horribly slow playing anything which was typically done from my star tracks of which I had over 800. It seemed to me with the new update the push was to g...
As many other posters have already mentioned -- the latest update is a train wreck. The app was horribly slow playing anything which was typically done from my star tracks of which I had o...
Casual Listener
694 Views
1 replies
1 likes
Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversion of that song...
Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversio...
Casual Listener
917 Views
1 replies
0 likes
