Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238276 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
119601 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447850 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305725 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is available offline). As I listen to that Starred playlist, I sort music th...
Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is avail...
Roadie
1714 Views
3 replies
5 likes
I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has been playing for 30 seconds or more. User commands ...
I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has...
Regular
941 Views
5 replies
1 likes
I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed the fact that I can create playlists to listen on the...
I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed th...
Community Legend
504 Views
1 replies
0 likes
Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad can you please help me. Thank you
Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad 😞 &n...
Casual Listener
1164 Views
2 replies
0 likes
HiI have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions?Petter
Hi I have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions? Petter
Regular
4019 Views
6 replies
0 likes
Description After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fine, just not my music. A more detailed description, using numb...
Description After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fi...
Newbie
683 Views
3 replies
0 likes
Yesterday everything was fine. Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed. Everything else is GONE. Still shows my "Starred" playlist with 2,264 track, but everything else is gone. Went o...
Yesterday everything was fine. Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed. Everything else is GONE. Still shows m...
Community Legend
664 Views
1 replies
0 likes
I love this music service, and enjoy it at the office and the gym. However, the latest update is giving me problems. I am using an iPod Touch, and just recently the app updated itself. I thought nothing of it. But lately the application has been cras...
I love this music service, and enjoy it at the office and the gym. However, the latest update is giving me problems. I am using an iPod Touch, and just recently the app updated itsel...
Regular
641 Views
2 replies
0 likes
I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the same delay. This is very annoying... I have an iphone ...
I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the sam...
Gig Goer
3143 Views
6 replies
0 likes
My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get my old local files to sync? I have tried adding an...
My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get...
Casual Listener
462 Views
1 replies
0 likes
Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is it really gone? It's a huge problem for me because S...
Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is i...
Casual Listener
1711 Views
2 replies
4 likes
I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...
I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...
Regular
613 Views
1 replies
1 likes
Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed? Playing the top 10 songs of an artist in random order and then stopping is NOT a shuffle feature by any stretch of the imagination. Playing ALL the songs that...
Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed? Playing the top 10 songs of an artist in random order and then stopping is NOT a shuff...
458 Views
0 replies
0 likes
I just turned off my Iphone and turned it back on, restarted Spotify, and voila, I have the "Your Music" feature. I have to say that I am baffled, to say the least. First, there is no way to save an entire artist to "Your Music:" - you have to do eac...
I just turned off my Iphone and turned it back on, restarted Spotify, and voila, I have the "Your Music" feature. I have to say that I am baffled, to say the least. First, there...
Roadie
6394 Views
14 replies
10 likes
Can we get a feature to disable the album art in iOS? Maybe get a Spotify-Lite setting? I know personally I could care less when I'm flinging through playlist, what the album cover looked like, or any of the other extrenous content. Especially when i...
Can we get a feature to disable the album art in iOS? Maybe get a Spotify-Lite setting? I know personally I could care less when I'm flinging through playlist, what the album cover looked...
Casual Listener
1368 Views
2 replies
1 likes
Hi, When I'm using queue on spotify it plays the last of the queued songs always twice (Ipad).
Hi, When I'm using queue on spotify it plays the last of the queued songs always twice (Ipad).
Casual Listener
2283 Views
2 replies
0 likes
Hey guys, Not sure if anyone else has had this issue, but since the recent update (love the new design btw) it seems that when I play my local files that I've synced from my mac when they are played on my iPhone they dont show up in on the lock scree...
Hey guys, Not sure if anyone else has had this issue, but since the recent update (love the new design btw) it seems that when I play my local files that I've synced from my mac when they ...
Spotify Star
1046 Views
2 replies
0 likes
What is the purpose of this section? I have been using the starred playlist for almost 3 years, if you want to replace the starred section, please make "Your music" searchable, rearrangeable and most importantly, sync-able! At the moment Your music i...
What is the purpose of this section? I have been using the starred playlist for almost 3 years, if you want to replace the starred section, please make "Your music" searchable, rearrangeable and most...
881 Views
0 replies
2 likes
Hey my spotify app won't suddenly launch, I can't remember to have changed anything significant? It works perfect in the webplayer. have tried to remove it and install it again a couple of times but doesnt help. When trying to launch, the small windo...
Hey my spotify app won't suddenly launch, I can't remember to have changed anything significant? It works perfect in the webplayer. have tried to remove it and install it again a couple of...
Community Legend
733 Views
1 replies
0 likes
Hi all, Iv'e have a iPod Touch 4Gen with newest iOS installed. But when i Use Spotify on my unit it skip 2 sec. of the music playing?? Iv'e tried to install spotify again after deleted it, and reset the whole unit, downgrade iOS but nothing happent, ...
Hi all, Iv'e have a iPod Touch 4Gen with newest iOS installed. But when i Use Spotify on my unit it skip 2 sec. of the music playing?? Iv'e tried to install spotify again after deleted it,...
Casual Listener
788 Views
2 replies
0 likes
