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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31391 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95843 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1059 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294086 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123941 Views

19 replies

38 likes

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New Spotify Design

If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it. I. It keeps crashing all the time 2. it is so slow now to change songs. 3. it takes for ever to ...

Newbie

If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it.   I. It keeps crashing all the time ...

Peter__

Community Legend

623 Views

1 replies

1 likes

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It's still happening!!

The original post I've seen about the Spotify app crashing was months ago, 7 months to be exact. It's happening to me now!!! I can't even use the app. I cancelled my monthly subscription. What's the point in paying for it monthly if I can't even use ...

Newbie

The original post I've seen about the Spotify app crashing was months ago, 7 months to be exact. It's happening to me now!!! I can't even use the app. I cancelled my monthly subscription. What's the ...

Peter__

Community Legend

441 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Streaming to wrong device

Hey there, we have two connected devices. With the former version, if you start playing a song of one device the music stopped on th other. That's ok. But now if listening to music on device one and someone (logged into the same account) try to start...

Casual Listener

Hey there, we have two connected devices. With the former version, if you start playing a song of one device the music stopped on th other. That's ok. But now if listening to music on device one an...

Yessgo

Casual Listener

6740 Views

4 replies

0 likes

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Waiting for S to sync with nano...where is the sync button?

Ok... please help. Why is their not a 'sync button' in the program like itunes has? can i speak to the designer? Are you mad for not putting the simple piece of design in the setup. If Itune has it their must be a good reason. Ive waited too long for...

Visitor

  Ok... please help. Why is their not a 'sync button' in the program like itunes has? can i speak to the designer? Are you mad for not   putting the simple piece of design in the setu...

kfiasche

Casual Listener

991 Views

4 replies

1 likes

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  • 1 likes

iOS app screwed up

I've had this happen on two different iPhones (5 and 5S) and iPad Mini Retina today. I'll be playing a song and it will randomly skip to another song. As if someone else is playing my playlist and changing the song. Then I was playing on a Bluetooth ...

Casual Listener

I've had this happen on two different iPhones (5 and 5S) and iPad Mini Retina today. I'll be playing a song and it will randomly skip to another song. As if someone else is playing my playlist and ch...

Peter__

Community Legend

675 Views

3 replies

0 likes

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  • 3 replies
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Shuffle problem with iPhone

I like to use shuffle, in all off my playlists, but when I'm using Spotify on my iPhone 4S, and I'm shuffelin, but I want to listen to one particular song, I find the song, listen to it, and I'm expecting the shuffle to still be on, like after the so...

Newbie

I like to use shuffle, in all off my playlists, but when I'm using Spotify on my iPhone 4S, and I'm shuffelin, but I want to listen to one particular song, I find the song, listen to it, and I'm...

Peter__

Community Legend

797 Views

2 replies

0 likes

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25 seconds lag before u can advance to next song

Following the latest pushed Spotify update it takes more than 25 seconds before you are able to advance to next/previous song. It used to be instantly swapping the screening to right or left. iPHONE iOS 7.1

Newbie

Following the latest pushed Spotify update it takes more than 25 seconds before you are able to advance to next/previous song. It used to be instantly swapping the screening to right or left. iPHONE ...

Peter__

Community Legend

786 Views

4 replies

1 likes

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  • 1 likes

How to move from Unlimited to Premium without using a Credit Card

I used a $10 gift card. And said that I had unlimited. But I want Premium. What should I do if I don't hava credit Card.

Regular

I used a $10 gift card. And said that I had unlimited. But I want Premium. What should I do if I don't hava credit Card.

Peter__

Community Legend

469 Views

1 replies

0 likes

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1.0 update uses cell data instead of playing offline playlists

So I notice that when using the app in offline mode it seems much better. I believe that when playing back tracks from your offline playlist and when you are on cell data the app is retrieving tracks and artwork from the cloud as opposed to using the...

Regular

So I notice that when using the app in offline mode it seems much better. I believe that when playing back tracks from your offline playlist and when you are on cell data the app is retrieving tracks...

stevengupta

Regular

941 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

iOS Offline Mode quality? MiniBMW Y-Cable quality AWFUL

What quality is on Offline mode?? I wanted to use this in my Mini (BMW) Clubman, but the quality coming through the Y-Cable is dreadful. I know its a slim chance, but anyone else have/had this issue?

Regular

What quality is on Offline mode??   I wanted to use this in my Mini (BMW) Clubman, but the quality coming through the Y-Cable is dreadful.  I know its a slim chance, but anyone else hav...

Peter__

Community Legend

508 Views

1 replies

0 likes

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Following Spotify Users on Facebook

Hi there, I have just installed the Spotify App on my iPhone, however I can't seem to find any of my friends who use Spotify with their Facebook? My Friend has a playlist he wants me to follow, but when I do a search for his profile on my iPhone, I c...

Newbie

Hi there,   I have just installed the Spotify App on my iPhone, however I can't seem to find any of my friends who use Spotify with their Facebook?  My Friend has a playlist he wants me...

Peter__

Community Legend

460 Views

1 replies

0 likes

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Where does IOS Store Offline Music? (NOT for the reason everyone asks to steal music)

I know this question has been asked before, but I'm not asking for the reaons of trying to copy it or what ever. Let me explain where this question came from. So a few months ago my device would ping me when I got home and say "Hey, your icloud is fu...

Newbie

I know this question has been asked before, but I'm not asking for the reaons of trying to copy it or what ever. Let me explain where this question came from.    So a few months ago my ...

Peter__

Community Legend

3034 Views

1 replies

0 likes

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  • 1 replies
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Loss of playlists and albums after 1.0.0.3251

After the latest black and white update from April the 2nd I have lost lots of playlists. ( & yes I I know they are now located under Your Music ) Most upsettingly a lot of Underworld albums have gone missing and are no longer in Spotify. I have Spot...

Newbie

After the latest black and white update from April the 2nd I have lost lots of playlists. ( & yes I I know they are now located under Your Music )    Most upsettingly a lot of Unde...

Peter__

Community Legend

406 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone 4 offline playlists de-synching

Hi, Spotify on my iPhone 4 sometimes 'de-synchs' the songs that I have downloaded for use offline. It used to be an occasional annoyance (maybe once a month or less) and I could just about put up with it. However, since the latest app update it has h...

Newbie

Hi,    Spotify on my iPhone 4 sometimes 'de-synchs' the songs that I have downloaded for use offline. It used to be an occasional annoyance (maybe once a month or less) and I could...

Peter__

Community Legend

319 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Saving Albums on Mobile

Using version 1.0.0.3251 on iOS. It doesn't appear (at least I don't know how) to have the option to save albums or tracks or artists. Is this a feature that is only going to be included in the desktop and/or web versions? Or, is it only enabled afte...

Regular

Using version 1.0.0.3251 on iOS.    It doesn't appear (at least I don't know how) to have the option to save albums or tracks or artists. Is this a feature that is only going to be incl...

Peter__

Community Legend

909 Views

2 replies

2 likes

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No Available Offline!

Hi there, I`got Premium. Now starts my 30days trial period. I`ve tried to made an album available offline, but automaticly indicate me to make subscribe to Premium... What can i do?

Visitor

Hi there, I`got Premium. Now starts my 30days trial period. I`ve tried to made an album available offline, but automaticly indicate me to make subscribe to Premium...  What can i do?

Peter__

Community Legend

407 Views

1 replies

0 likes

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Solved!! iPod Nano 7G

Is it still not possible to snyc spotify with a nano 7g?

Regular

Is it still not possible to snyc spotify with a nano 7g?

Peter__

Community Legend

3663 Views

2 replies

0 likes

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  • 2 replies
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Clarify Ipod Shuffle Issue

Hi Just wanted to clarify what I am pretty sure is the case, but even though I have a Spotify Premium Membership, I can't put playlists, even those avaliable offline onto an Ipod Shuffle? Is this is the case it may not be worth my while keeping the m...

Casual Listener

Hi   Just wanted to clarify what I am pretty sure is the case, but even though I have a Spotify Premium Membership, I can't put playlists, even those avaliable offline onto an Ipod Shuffle?&...

yourboywillis

Casual Listener

1315 Views

2 replies

0 likes

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  • 2 replies
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NEW Default mobile Location reset is TERRIBLE

Now whenever I open my iPhone Spotify client it resets to a useless promotion window. I want it to just open to the last playlist I had open like it used to. Seriously, I love spotify, but this is a multiple times a day irritation, and its making me ...

Casual Listener

Now whenever I open my iPhone Spotify client it resets to a useless promotion window.   I want it to just open to the last playlist I had open like it used to.   Seriously, I love ...

Peter__

Community Legend

521 Views

2 replies

0 likes

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Please save a 7 year olds holiday from being ruined :(

Hi administrators My daughter and I are due to go on holiday in 6 hours and i am desperately trying to get her ipod nano synced with my pc. It worked earlier but i noticed the syncing of local files was killing all the space so when i rectified this ...

Newbie

Hi administrators   My daughter and I are due to go on holiday in 6 hours and i am desperately trying to get her ipod nano synced with my pc.    It worked earlier but i noticed...

Peter__

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes