Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234425 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
115992 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
444775 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304576 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
hi can anyone help i have paid for the premium spotify i can get the title of the song into itunes but no song appears and of course it wont play any suggestions thanks phil
hi can anyone help i have paid for the premium spotify i can get the title of the song into itunes but no song appears and of course it wont play any suggestions thanks phil
678 Views
0 replies
0 likes
Hello. i have 5 playlists: Metall: 3700 songs Trance: 840 songs - offline available, all songs downloaded Trance 2: 340 songs - offline available, all songs downloaded Dance: 430 songs - offline available, all songs downloaded Blues: 380 songs - not ...
Hello. i have 5 playlists: Metall: 3700 songs Trance: 840 songs - offline available, all songs downloaded Trance 2: 340 songs - offline available, all songs downloaded Dance: 43...
Casual Listener
728 Views
2 replies
0 likes
I used to use stars to mark songs that I wanted to delete from a playlist when listening from my iPod. Now i can't find stars anymore. Basically i was starring albums and adding them to playlists, then while listening on my iPod if i didn't like a so...
I used to use stars to mark songs that I wanted to delete from a playlist when listening from my iPod. Now i can't find stars anymore. Basically i was starring albums and adding them to playlists, ...
Community Legend
869 Views
1 replies
0 likes
Now when I go into my playlists the 'huge' shuffle play button I find is quite annoying. I've had spotify premium for over a year now and I've never used shuffle play and would rather go without it. I know that shuffle play is essential for free spot...
Now when I go into my playlists the 'huge' shuffle play button I find is quite annoying. I've had spotify premium for over a year now and I've never used shuffle play and would rather go without it. ...
Community Legend
1263 Views
5 replies
3 likes
Hejsan! My iPhone 4S, still with iOS 6.[the last update], seems to be using excessive amounts of data when I play synced songs but not in "offline mode". It actually seems like the app is streaming the synced songs just because the app is not in offl...
Hejsan! My iPhone 4S, still with iOS 6.[the last update], seems to be using excessive amounts of data when I play synced songs but not in "offline mode". It actually seems like the app is ...
Casual Listener
588 Views
2 replies
0 likes
the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I get an orange exclamation point next to each song. I ...
the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I ge...
Community Legend
1465 Views
7 replies
0 likes
Hi! Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly. These are my main problems: When I try to login with facebook, I get this error message: "error: com.facebook.sdk, 5" Wh...
Hi! Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly. These are my main problems: When I...
Community Legend
1752 Views
2 replies
0 likes
I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared. Am I missing something? Running latest iOS on iPhone4. Thanks in advance.
I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared. Am I missing something? Running latest iOS on iPhone4. Thanks in...
Community Legend
1266 Views
3 replies
0 likes
I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tried restarting both the phone and my computer but no...
I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tri...
366 Views
0 replies
0 likes
I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playlist. Couple of days back, there has been another up...
I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playl...
Community Legend
691 Views
1 replies
0 likes
Community Legend
2029 Views
3 replies
0 likes
I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change songs and it has become a chore. Anyone else having th...
I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change son...
Regular
624 Views
2 replies
0 likes
Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is available offline). As I listen to that Starred playlist, I sort music th...
Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is avail...
Roadie
1707 Views
3 replies
5 likes
I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has been playing for 30 seconds or more. User commands ...
I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has...
Regular
941 Views
5 replies
1 likes
I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed the fact that I can create playlists to listen on the...
I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed th...
Community Legend
502 Views
1 replies
0 likes
Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad can you please help me. Thank you
Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad 😞 &n...
Casual Listener
1157 Views
2 replies
0 likes
HiI have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions?Petter
Hi I have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions? Petter
Regular
4015 Views
6 replies
0 likes
Description After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fine, just not my music. A more detailed description, using numb...
Description After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fi...
Newbie
679 Views
3 replies
0 likes
Yesterday everything was fine. Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed. Everything else is GONE. Still shows my "Starred" playlist with 2,264 track, but everything else is gone. Went o...
Yesterday everything was fine. Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed. Everything else is GONE. Still shows m...
Community Legend
662 Views
1 replies
0 likes
I love this music service, and enjoy it at the office and the gym. However, the latest update is giving me problems. I am using an iPod Touch, and just recently the app updated itself. I thought nothing of it. But lately the application has been cras...
I love this music service, and enjoy it at the office and the gym. However, the latest update is giving me problems. I am using an iPod Touch, and just recently the app updated itsel...
Regular
640 Views
2 replies
0 likes
