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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45016 Views

45 replies

10 likes

  • 45016 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111282 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1900 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302822 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128679 Views

19 replies

38 likes

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  • 19 replies
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Spotify crashes whenever I click "Your Music" after the latest upgrade

Description After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fine, just not my music. A more detailed description, using numb...

Newbie

Description   After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fi...

ljames

Newbie

672 Views

3 replies

0 likes

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"Your Music" - Lost all of my music overnight??

Yesterday everything was fine. Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed. Everything else is GONE. Still shows my "Starred" playlist with 2,264 track, but everything else is gone. Went o...

Casual Listener

Yesterday everything was fine.  Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed.  Everything else is GONE.  Still shows m...

Peter__

Community Legend

662 Views

1 replies

0 likes

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  • 1 replies
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Crashes on iPod Touch

I love this music service, and enjoy it at the office and the gym. However, the latest update is giving me problems. I am using an iPod Touch, and just recently the app updated itself. I thought nothing of it. But lately the application has been cras...

Regular

I love this music service, and enjoy it at the office and the gym.   However, the latest update is giving me problems.  I am using an iPod Touch, and just recently the app updated itsel...

rwynne

Regular

635 Views

2 replies

0 likes

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  • 0 likes

Freeze when changing tracks

I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the same delay. This is very annoying... I have an iphone ...

Newbie

I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the sam...

windsorl

Gig Goer

3123 Views

6 replies

0 likes

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Trouble syncing local files after switched to my iphone 5

My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get my old local files to sync? I have tried adding an...

Casual Listener

My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get...

AmirKhaleghi

Casual Listener

456 Views

1 replies

0 likes

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  • 1 replies
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Title of album in playlist is gone? How to enable?

Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is it really gone? It's a huge problem for me because S...

Music Fan

Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is i...

Morgal

Casual Listener

1701 Views

2 replies

4 likes

  • 1701 Views
  • 2 replies
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Order playlist and music

I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...

Newbie

I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...

SpyrosM

Regular

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes

SHUFFLE from main artist page problem

Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed? Playing the top 10 songs of an artist in random order and then stopping is NOT a shuffle feature by any stretch of the imagination. Playing ALL the songs that...

Roadie

Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed?   Playing the top 10 songs of an artist in random order and then stopping is NOT a shuff...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
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Solved!! "Your Music"

I just turned off my Iphone and turned it back on, restarted Spotify, and voila, I have the "Your Music" feature. I have to say that I am baffled, to say the least. First, there is no way to save an entire artist to "Your Music:" - you have to do eac...

Roadie

I just turned off my Iphone and turned it back on, restarted Spotify, and voila, I have the "Your Music" feature.   I have to say that I am baffled, to say the least.   First, there...

nonstopdigital

Roadie

6341 Views

14 replies

10 likes

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  • 14 replies
  • 10 likes

Disable Cover Art or Spotify-Lite

Can we get a feature to disable the album art in iOS? Maybe get a Spotify-Lite setting? I know personally I could care less when I'm flinging through playlist, what the album cover looked like, or any of the other extrenous content. Especially when i...

Casual Listener

Can we get a feature to disable the album art in iOS?  Maybe get a Spotify-Lite setting?  I know personally I could care less when I'm flinging through playlist, what the album cover looked...

jntokarsky

Casual Listener

1360 Views

2 replies

1 likes

  • 1360 Views
  • 2 replies
  • 1 likes

Spotify plays queued track twice

Hi, When I'm using queue on spotify it plays the last of the queued songs always twice (Ipad).

Casual Listener

Hi,   When I'm using queue on spotify it plays the last of the queued songs always twice (Ipad).

Wallu

Casual Listener

2279 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Local Files not showing track info

Hey guys, Not sure if anyone else has had this issue, but since the recent update (love the new design btw) it seems that when I play my local files that I've synced from my mac when they are played on my iPhone they dont show up in on the lock scree...

Regular

Hey guys,   Not sure if anyone else has had this issue, but since the recent update (love the new design btw) it seems that when I play my local files that I've synced from my mac when they ...

MattSuda

Spotify Star

1042 Views

2 replies

0 likes

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  • 2 replies
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Your music confusion

What is the purpose of this section? I have been using the starred playlist for almost 3 years, if you want to replace the starred section, please make "Your music" searchable, rearrangeable and most importantly, sync-able! At the moment Your music i...

Music Fan

What is the purpose of this section? I have been using the starred playlist for almost 3 years, if you want to replace the starred section, please make "Your music" searchable, rearrangeable and most...

873 Views

0 replies

2 likes

  • 873 Views
  • 0 replies
  • 2 likes

Spotify won't launch on osx 10.9.2

Hey my spotify app won't suddenly launch, I can't remember to have changed anything significant? It works perfect in the webplayer. have tried to remove it and install it again a couple of times but doesnt help. When trying to launch, the small windo...

Newbie

Hey   my spotify app won't suddenly launch, I can't remember to have changed anything significant? It works perfect in the webplayer. have tried to remove it and install it again a couple of...

Peter__

Community Legend

728 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music skip 2 sec. on every number iPod Touch 4G

Hi all, Iv'e have a iPod Touch 4Gen with newest iOS installed. But when i Use Spotify on my unit it skip 2 sec. of the music playing?? Iv'e tried to install spotify again after deleted it, and reset the whole unit, downgrade iOS but nothing happent, ...

Casual Listener

Hi all,   Iv'e have a iPod Touch 4Gen with newest iOS installed. But when i Use Spotify on my unit it skip 2 sec. of the music playing?? Iv'e tried to install spotify again after deleted it,...

AndyDK

Casual Listener

777 Views

2 replies

0 likes

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  • 2 replies
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Can't sync local files to iPhone?

I'm trying to sync my local files to my iPhone 4 using my Mac using OSX 10.7.5. My Mac picks up my iPhone when I sync it over WiFi, however whenever I try and sync my local files it says 'pending'. Pending what? Can someone please tell me? Thank you!

Casual Listener

I'm trying to sync my local files to my iPhone 4 using my Mac using OSX 10.7.5. My Mac picks up my iPhone when I sync it over WiFi, however whenever I try and sync my local files it says 'pending'. P...

jonzzz

Casual Listener

10013 Views

5 replies

2 likes

iphone
local files
Mac
  • 10013 Views
  • 5 replies
  • 2 likes

Lots of Bugs with the New Spotify update on iOS 7

There are plenty of bugs with the new update. Specifically when it comes to moving forward or backwards on a playlist. There is always a lag when you try to skip a song, and sometimes it doesn't work at all. Pausing is also an issue, especially when ...

Newbie

There are plenty of bugs with the new update. Specifically when it comes to moving forward or backwards on a playlist. There is always a lag when you try to skip a song, and sometimes it doesn't work...

Askbill

Casual Listener

770 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! No Album Info on iPad client in Playlists

On my iPad, there is no album name of the track in my playlists. On the iPhone and the PC client there is. Annoying when I want to start a specific album in a playlist with just one artist. NP

Newbie

On my iPad, there is no album name of the track in my playlists. On the iPhone and the PC client there is.   Annoying when I want to start a specific album in a playlist with just one artist...

MattSuda

Spotify Star

705 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Good update. Now fix local track display.

Command center has a blank track display when playing music synced from iTunes. Album art is also blank.

Regular

Command center has a blank track display when playing music synced from iTunes. Album art is also blank.

MattSuda

Spotify Star

995 Views

2 replies

0 likes

  • 995 Views
  • 2 replies
  • 0 likes

Solved!! Local Files - Album Art (Version 1.1)

Album art cover is not appearing in local files. Even in version 1.1 of spotify for iOS. I didn't have this issue before updating to 1.0. Does anybody else have this problem?

Newbie

Album art cover is not appearing in local files. Even in version 1.1 of spotify for iOS. I didn't have this issue before updating to 1.0. Does anybody else have this problem?

MattSuda

Spotify Star

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes