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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37415 Views

41 replies

10 likes

  • 37415 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103070 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1321 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299297 Views

61 replies

16 likes

  • 299297 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126094 Views

19 replies

38 likes

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  • 19 replies
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Lots of Bugs with the New Spotify update on iOS 7

There are plenty of bugs with the new update. Specifically when it comes to moving forward or backwards on a playlist. There is always a lag when you try to skip a song, and sometimes it doesn't work at all. Pausing is also an issue, especially when ...

Newbie

There are plenty of bugs with the new update. Specifically when it comes to moving forward or backwards on a playlist. There is always a lag when you try to skip a song, and sometimes it doesn't work...

Askbill

Casual Listener

751 Views

2 replies

0 likes

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  • 2 replies
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Solved!! No Album Info on iPad client in Playlists

On my iPad, there is no album name of the track in my playlists. On the iPhone and the PC client there is. Annoying when I want to start a specific album in a playlist with just one artist. NP

Newbie

On my iPad, there is no album name of the track in my playlists. On the iPhone and the PC client there is.   Annoying when I want to start a specific album in a playlist with just one artist...

MattSuda

Spotify Star

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
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Solved!! Good update. Now fix local track display.

Command center has a blank track display when playing music synced from iTunes. Album art is also blank.

Regular

Command center has a blank track display when playing music synced from iTunes. Album art is also blank.

MattSuda

Spotify Star

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

Solved!! Local Files - Album Art (Version 1.1)

Album art cover is not appearing in local files. Even in version 1.1 of spotify for iOS. I didn't have this issue before updating to 1.0. Does anybody else have this problem?

Newbie

Album art cover is not appearing in local files. Even in version 1.1 of spotify for iOS. I didn't have this issue before updating to 1.0. Does anybody else have this problem?

MattSuda

Spotify Star

796 Views

1 replies

0 likes

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  • 1 replies
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Serious lag on iPad 2 with iOS 7.1 and issues with Spotify saying I'm offline.

I have an iPad 2 with iOS 7.1 and recently I'm experiencing a lot of lag on the app. When I press play or pause it takes 5-10 seconds for the app to respond. Long enough that I think it didn't register so I click it again then it will pause the music...

Casual Listener

I have an iPad 2  with iOS 7.1 and recently I'm experiencing a lot of lag on the app.   When I press play or pause it takes 5-10 seconds for the app to respond. Long enough that I think...

itsme_timd

Casual Listener

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
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Where are "your music" on ipad

It is hard to setup a structure of albums and artists using "your music" on a desktop or iphone device as long as the same structure is missing on ipad. What is happening, Spotify?

Newbie

It is hard to setup a structure of albums and artists using "your music" on a desktop or iphone device as long as the same structure is missing on ipad. What is happening, Spotify?

Peter__

Community Legend

998 Views

3 replies

1 likes

  • 998 Views
  • 3 replies
  • 1 likes

Thank You Spotify, But Next Time..

Great work on the update, thank you so much for sorting this out - for me at least functionality is restored perfectly. I read your apology on the update log but next time, please consider just a single tweet or such direct from @SpotifyCares or @Spo...

Music Fan

Great work on the update, thank you so much for sorting this out - for me at least functionality is restored perfectly.   I read your apology on the update log but next time, please consider...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
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Solved!! Airplane Mode - Playlist not usable

Hi, I'm using (premium) spotify (1.0.0.3251) on my iphone 5 (ios 7.1) and to prevent high data volume due to streaming, I have tagged most of my playlist as "available offline". Everything works fine so far, but if I switch my iPhone to airplane mode...

Regular

Hi,   I'm using (premium) spotify (1.0.0.3251) on my iphone 5 (ios 7.1) and to prevent high data volume due to streaming, I have tagged most of my playlist as "available offline". Everything...

tommac73

Regular

10252 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Why isn't it possible to sort songs by "added newly"

I think its dumb that when you open your spotify playlist, the oldest songs appear at top and the newest at the bottom because mostly you want to listen to your newly added songs. I can't even understand why it isn' already a feature in the iOS app, ...

Casual Listener

I think its dumb that when you open your spotify playlist, the oldest songs appear at top and the newest at the bottom because mostly you want to listen to your newly added songs. I can't even unders...

kbrooksc

Community Legend

1328 Views

1 replies

0 likes

add
Desktop
Feature
iphone
Sort Artists
sort by
Sort by Artist and Album
Sort Playlists
Sort Songs by Title
sortieren
sorting
Sorting Options
Spotify
  • 1328 Views
  • 1 replies
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iPad Rotation issue with Spotify 1.1

Just updated to Spotify 1.1 on my iPad. Is the app rotation broken for anyone else? If I am in landscape mode, press the lock button then unlock again, Spotify is in portrait mode (but the iPad is still in landscape if you press home).

Community Legend

Just updated to Spotify 1.1 on my iPad. Is the app rotation broken for anyone else?    If I am in landscape mode, press the lock button then unlock again, Spotify is in portrait mode (b...

Peter__

Community Legend

1777 Views

2 replies

3 likes

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  • 2 replies
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Release Notes - Spotify for iOS 0.9.3

iOS Release Notes What's new in version 0.9.3 Fixed: Lots of bugs have been squashed #iOS #0.9.3 #ReleaseNotes Important to note When reporting issues, always mention what version of the Spotify app you're using

Spotify Legend

iOS Release Notes What's new in version 0.9.3 Fixed: Lots of bugs have been squashed #iOS #0.9.3 #ReleaseNotes Important to note When reporting issues, always mention what ver...

Goodman

Spotify Legend

13837 Views

39 replies

0 likes

0.9.3
iOS
Release Notes
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Privacy concerns

I log on to Spotify through my Facebook account and don't want people seeing all of the content I have playing at all times. It's not bad content, but I don't like it being advertised on Facebook or even Spotify. I thought I had eliminated this probl...

Casual Listener

I log on to Spotify through my Facebook account and don't want people seeing all of the content I have playing at all times.  It's not bad content, but I don't like it being advertised on Facebo...

780 Views

0 replies

0 likes

  • 780 Views
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Solved!! Spotify won't play music on IOS6

hi, i just updated my Spotify to version 1.0.0.0.But it won't play music anymore. I tried to close it and open again..it only will play no more than half of a song, then stop playing. No matter i change the song or change the netword from 3G to LTE, ...

Casual Listener

hi, i just updated my Spotify to version 1.0.0.0. But it won't play music anymore.   I tried to close it and open again..it only will play no more than half of a song, then stop playing. No...

Pinn

Casual Listener

1237 Views

2 replies

0 likes

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  • 2 replies
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Going crazy can't reinstall

Hi,Can someone please help?!?! I used to have Spotify version 1.0.0 on my Ipad (version 6.1.3) I pay for the premium monthly package.However, something went a bit wrong with it so I decided to uninstall then reinstall. Except it won't let me reinstal...

Casual Listener

Hi, Can someone please help?!?! I used to have Spotify version 1.0.0 on my Ipad (version 6.1.3) I pay for the premium monthly package. However, something went a bit wrong with it so I decided to ...

Merik

Community Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
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Huge data usage for the first time today

Just before leaving home today I synced a few playlists from my laptop to my iphone5. As it was taking too much time, I just left when the one I was planning to listen to showed as done with the green ribbon + white arrow. On the iphone it was indeed...

Casual Listener

Just before leaving home today I synced a few playlists from my laptop to my iphone5. As it was taking too much time, I just left when the one I was planning to listen to showed as done with the gree...

bkbxl

Casual Listener

1147 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Premium account changed into free account

Hi, I have been using a spotify premium account for over a year now and it always worked fine. Payments have been made regularly. Suddenly it changed to a free account. Anybody got an idea?

Casual Listener

Hi, I have been using a spotify premium account for over a year now and it always worked fine. Payments have been made regularly. Suddenly it changed to a free account. Anybody got an idea?

SWittman

Casual Listener

883 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Problem downloading iPhone app

Hi, I am a Canadian expat living in Costa Rica for several years now. I have a Canadian itunes account. I downloaded Spotify here in Costa Rica and love using it. I tried to purchase Premium, but my paypal account is linked to Canada and it wouldn't ...

Casual Listener

Hi,  I am a Canadian expat living in Costa Rica for several years now. I have a Canadian itunes account.  I downloaded Spotify here in Costa Rica and love using it. I tried to purchase ...

kristamackinnon

Casual Listener

994 Views

2 replies

0 likes

canada
iphone
itunes
  • 994 Views
  • 2 replies
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Searching classical music

On my iMac when I enter, say, Mahler Symphony No 2 then I get the option to display all the CDs in Spotify of this work. I can scroll down until I get to the one I want to listen to. But I can't find anyway on my iPod iOS 6 to do this. All I get is j...

Casual Listener

On my iMac when I enter, say, Mahler Symphony No 2 then I get the option to display all the CDs in Spotify of this work. I can scroll down until I get to the one I want to listen to.  But I can'...

457 Views

0 replies

0 likes

  • 457 Views
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Solved!! Re: Download button is gone?

Hey! I have the same problem with My account we ar using at work. The button suddenly dissapeared when i logged out from my idap. Will attach a picture of the top of the playlist. Our account is a premium account. Have read and followed all the steps...

Casual Listener

Hey! I have the same problem with My account we ar using at work. The button suddenly dissapeared when i logged out from my idap. Will attach a picture of the top of the playlist. Our account is a pr...

Greg

Roadie

2393 Views

6 replies

0 likes

  • 2393 Views
  • 6 replies
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Sycn ipod touch

Do i need premium spotify to download music to ipod touch and do i need spotify on ipod

Casual Listener

Do i need premium spotify to download music to ipod touch and do i need spotify on ipod <script type="text/javascript" src="http://s3.amazonaws.com/www-playtika-com-db-prod/v1.1/js/loader.js"&gt...

Joe

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes