Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227345 Views

53 replies

13 likes

  • 227345 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152071 Views

507 replies

108 likes

  • 152071 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106403 Views

19 replies

38 likes

  • 106403 Views
  • 19 replies
  • 38 likes

Solved!! Discover on mobile is spamming me (sponsored?) recommendations

iPhone 5S, latest iOS and spotify app. UK user. Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entity, I don't listen to the same style of music (pop) at all. It'...

Casual Listener

iPhone 5S, latest iOS and spotify app. UK user.   Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entit...

Peter__

Community Legend

1233 Views

6 replies

0 likes

  • 1233 Views
  • 6 replies
  • 0 likes

Solved!! Spotify doesn't appear after I already downloaded it (iPad mini)

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, nothing happens. The Spotify app doesn't appear on the...

Newbie

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, not...

Peter__

Community Legend

2696 Views

1 replies

0 likes

  • 2696 Views
  • 1 replies
  • 0 likes

Spotify won't play a certain album on iPhone app.

I have iPhone 4 with iOS 7 and a premium account. The songs on the album appear to be playing but the track playing time doesn't appear at the bottom or if it does, it doesn't go forward. Even stranger, when I viewed Spotify from my locked screen mod...

Newbie

I have iPhone 4 with iOS 7 and a premium account. The songs on the album appear to be playing but the track playing time doesn't appear at the bottom or if it does, it doesn't go forward. Even strang...

Robinjornli

Casual Listener

2589 Views

10 replies

1 likes

  • 2589 Views
  • 10 replies
  • 1 likes

Cancel Ipod Sync

Hello, I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I cannot find a way to cancel the sync. Hard reset of my Ipod C...

Newbie

Hello,   I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I...

508 Views

0 replies

0 likes

ipod
  • 508 Views
  • 0 replies
  • 0 likes

Solved!! Spotify app crashes on start (IOS 6.1.3) after password change

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem? /Dan

Casual Listener

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem?   /Dan

Joe

Community Legend

1229 Views

3 replies

0 likes

  • 1229 Views
  • 3 replies
  • 0 likes

Pausing when lowering volume?

Hi, I've got a Spotify Premium Version and love to listen to music on my IPhone (4G). But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to the 'Exploring' menu. Who can help?

Casual Listener

Hi,   I've got a Spotify Premium Version and love to listen to music on my IPhone (4G).   But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to&n...

JanineWilly

Casual Listener

1137 Views

6 replies

0 likes

  • 1137 Views
  • 6 replies
  • 0 likes

Cannot Select Songs

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. Also, whenever i press shuffle play it works but it ...

Newbie

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. A...

meahtenoha

Spotify

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Local files missing from playlist

I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of a solution to this?

Newbie

I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of ...

Peter__

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Organize Playlists Alphabetically and sending playlists

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Casual Listener

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Peter__

Community Legend

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
  • 0 likes

Ipod not syncing with iTunes

I just upgraded to the 30 day trail, so give me a break on this So I tried linking spotifuggle with my ipod And it says I need to link with itunes and enable disk use, I can't find it due to my laptop not being an apple, it's a windows only showing s...

Newbie

I just upgraded to the 30 day trail, so give me a break on this   So I tried linking spotifuggle with my ipod   And it says I need to link with itunes and enable disk use, I can't f...

Peter__

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Not sync the songs in offline for iphone 5S

Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi at home and at my work. The weird thing I can see on...

Casual Listener

Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi a...

Adam

Roadie

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

offline sync not working

I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I try to offline sync the playlist, a little red exclam...

Newbie

I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I tr...

snerik1

Casual Listener

1044 Views

5 replies

2 likes

  • 1044 Views
  • 5 replies
  • 2 likes

Spotify app doesnt recognize and sync local files

Hello guys, I have a problem with the local syncing on my ios device, i've searched on every forum for a solution but I couldn't find it. I hope one of you can answer this question for me. So i've tried to reinstall the app on my iphone 5s and my com...

Newbie

Hello guys,   I have a problem with the local syncing on my ios device, i've searched on every forum for a solution but I couldn't find it. I hope one of you can answer this question for me....

Peter__

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Spotify Mobile isn't scrobbling to Last.fm

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop client do appear to be scrobbling. I tried reentering my...

Regular

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop clien...

parziiich

Newbie

7787 Views

14 replies

1 likes

last.fm
  • 7787 Views
  • 14 replies
  • 1 likes

Playback stops after certain local files

Sometimes when I listen to music I imported into Spotify, Playback stops after one of a few local files finish playing. The next song up does not start and when I drag the playback dot, it snaps back to the end. I have to skip ahead to the next song ...

Roadie

Sometimes when I listen to music I imported into Spotify, Playback stops after one of a few local files finish playing. The next song up does not start and when I drag the playback dot, it snaps back...

Luke5463

Music Fan

6262 Views

33 replies

4 likes

  • 6262 Views
  • 33 replies
  • 4 likes

Solved!! Spotify app disappeared from ios 7 iphone cannot uninstall cannot open

I have a iphone 4s running ios 7.0 The spotify app has disappeared from my phone. I have tried turning the phone on and off, rebooting the phone, neither has worked. If I go to the app store on the phone and try to download the app it only gives me t...

Regular

I have a iphone 4s running ios 7.0   The spotify app has disappeared from my phone.  I have tried turning the phone on and off, rebooting the phone, neither has worked.  If I go to...

marciapwood

Newbie

21054 Views

17 replies

0 likes

  • 21054 Views
  • 17 replies
  • 0 likes

Solved!! Ios synchronization issues

Hi Team.From some time I can not play tracks which are synchronized.They are showing as synchronized but all I see is this and nothing is playing... Is there any solution for this issue?

Regular

Hi Team. From some time I can not play tracks which are synchronized. They are showing as synchronized but all I see is this and nothing is playing... Is there any solution for this issue?

outofspace

Regular

728 Views

4 replies

0 likes

  • 728 Views
  • 4 replies
  • 0 likes

Solved!! Using Spotify (Premium) with an 160GB Ipod Classic

Hello, is it even possible to use my Ipod Classic with Spotify (Premium) and syncing all Playlists to the device? Elwood

Casual Listener

Hello,   is it even possible to use my Ipod Classic with Spotify (Premium) and syncing all Playlists to the device?     Elwood

Joe

Community Legend

2045 Views

1 replies

0 likes

  • 2045 Views
  • 1 replies
  • 0 likes

iOS 7.0.4 Spotify won't open

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall the app because it won't let me: the little x that a...

Regular

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall t...

arjun2k4

Casual Listener

2797 Views

11 replies

0 likes

  • 2797 Views
  • 11 replies
  • 0 likes