Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45013 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111272 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440163 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302818 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past three days. Is this the new update. Unusable over the past three days!
My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past three days. Is this the new update. Unusabl...
722 Views
0 replies
1 likes
I don't have the "your music" section on my iPad , i am using it on my iPhone and desktop app for while now so my songs placed in there don't show up on my iPadWhat is wrong here?
I don't have the "your music" section on my iPad , i am using it on my iPhone and desktop app for while now so my songs placed in there don't show up on my iPad What is wrong here?
Music Fan
1111 Views
4 replies
4 likes
Hello. I have a fifth generation iPod Touch that I have Spotify installed on. I tap the name of a song to play it, but it won't play. I also have Spotify installed on my iPad Air. When I tap that same song, the song begins to play. Why will it not pl...
Hello. I have a fifth generation iPod Touch that I have Spotify installed on. I tap the name of a song to play it, but it won't play. I also have Spotify installed on my iPad Air. &...
Casual Listener
770 Views
2 replies
0 likes
hi can anyone help i have paid for the premium spotify i can get the title of the song into itunes but no song appears and of course it wont play any suggestions thanks phil
hi can anyone help i have paid for the premium spotify i can get the title of the song into itunes but no song appears and of course it wont play any suggestions thanks phil
677 Views
0 replies
0 likes
Hello. i have 5 playlists: Metall: 3700 songs Trance: 840 songs - offline available, all songs downloaded Trance 2: 340 songs - offline available, all songs downloaded Dance: 430 songs - offline available, all songs downloaded Blues: 380 songs - not ...
Hello. i have 5 playlists: Metall: 3700 songs Trance: 840 songs - offline available, all songs downloaded Trance 2: 340 songs - offline available, all songs downloaded Dance: 43...
Casual Listener
720 Views
2 replies
0 likes
I used to use stars to mark songs that I wanted to delete from a playlist when listening from my iPod. Now i can't find stars anymore. Basically i was starring albums and adding them to playlists, then while listening on my iPod if i didn't like a so...
I used to use stars to mark songs that I wanted to delete from a playlist when listening from my iPod. Now i can't find stars anymore. Basically i was starring albums and adding them to playlists, ...
Community Legend
861 Views
1 replies
0 likes
Now when I go into my playlists the 'huge' shuffle play button I find is quite annoying. I've had spotify premium for over a year now and I've never used shuffle play and would rather go without it. I know that shuffle play is essential for free spot...
Now when I go into my playlists the 'huge' shuffle play button I find is quite annoying. I've had spotify premium for over a year now and I've never used shuffle play and would rather go without it. ...
Community Legend
1254 Views
5 replies
3 likes
Hejsan! My iPhone 4S, still with iOS 6.[the last update], seems to be using excessive amounts of data when I play synced songs but not in "offline mode". It actually seems like the app is streaming the synced songs just because the app is not in offl...
Hejsan! My iPhone 4S, still with iOS 6.[the last update], seems to be using excessive amounts of data when I play synced songs but not in "offline mode". It actually seems like the app is ...
Casual Listener
577 Views
2 replies
0 likes
the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I get an orange exclamation point next to each song. I ...
the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I ge...
Community Legend
1456 Views
7 replies
0 likes
Hi! Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly. These are my main problems: When I try to login with facebook, I get this error message: "error: com.facebook.sdk, 5" Wh...
Hi! Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly. These are my main problems: When I...
Community Legend
1743 Views
2 replies
0 likes
I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared. Am I missing something? Running latest iOS on iPhone4. Thanks in advance.
I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared. Am I missing something? Running latest iOS on iPhone4. Thanks in...
Community Legend
1243 Views
3 replies
0 likes
I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tried restarting both the phone and my computer but no...
I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tri...
365 Views
0 replies
0 likes
I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playlist. Couple of days back, there has been another up...
I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playl...
Community Legend
683 Views
1 replies
0 likes
Community Legend
2025 Views
3 replies
0 likes
I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change songs and it has become a chore. Anyone else having th...
I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change son...
Regular
616 Views
2 replies
0 likes
Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is available offline). As I listen to that Starred playlist, I sort music th...
Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is avail...
Roadie
1700 Views
3 replies
5 likes
I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has been playing for 30 seconds or more. User commands ...
I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has...
Regular
934 Views
5 replies
1 likes
I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed the fact that I can create playlists to listen on the...
I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed th...
Community Legend
501 Views
1 replies
0 likes
Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad can you please help me. Thank you
Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad 😞 &n...
Casual Listener
1148 Views
2 replies
0 likes
HiI have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions?Petter
Hi I have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions? Petter
Regular
3997 Views
6 replies
0 likes
