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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45011 Views

45 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111265 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1897 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302816 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128671 Views

19 replies

38 likes

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How do I delete messages I sent to another user's inbox on my Macbook Air?

I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete.. please tell me how I can do this.. thank you

Newbie

I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete..  please tell me how I can do this.. thank you

Peter__

Community Legend

2850 Views

1 replies

2 likes

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Incorrect song information on lock screen for local files

Hello, When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update. This also causes the song to not show when connected to BlueTooth Audi...

Visitor

Hello,   When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update.  Th...

Peter__

Community Legend

891 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Only some of my music will download to my device!!

Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over 5 GB of free storage. Any help would be appreciate...

Casual Listener

Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over...

youlikesam

Casual Listener

681 Views

2 replies

0 likes

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  • 2 replies
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Spotify Unlimited

I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks

Casual Listener

I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks

CliffG

Casual Listener

847 Views

2 replies

0 likes

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Gapless Playback broken with new update

Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.

Visitor

Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.

user-removed

Not applicable

692 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Multiple Album Versions

Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a premium account to be able to listen to what I want, I...

Newbie

Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a pre...

blahsi

Roadie

766 Views

1 replies

0 likes

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problems with pause, play, rewind, ff since upgrade Iphone 4s

So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so. Sometimes it also plays back like it's on fast forward as well! Don't k...

Music Fan

So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so.  Sometimes it a...

stacyb

Music Fan

2003 Views

4 replies

0 likes

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Playlists stop syncing on a random song

My Spotify on iphone 5 (ios 7.1) won't sync properly. When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few songs on any new playlist and there is no way of just telling...

Newbie

My Spotify on iphone 5 (ios 7.1) won't sync properly.  When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few song...

Peter__

Community Legend

635 Views

1 replies

0 likes

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New songs list under my music doesn't play offline

So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each song to a playlist before I can play it offline.

Newbie

So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each ...

Peter__

Community Legend

691 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist won't repeat

I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently.Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next or select another song.Anyone else having this issue?

Casual Listener

I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently. Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next ...

shineegirl22

Newbie

2630 Views

2 replies

0 likes

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Ipad app freezes even when I delete it and download again

I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help

Newbie

I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help

Peter__

Community Legend

712 Views

3 replies

0 likes

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[BUG] "All Tracks" and no playlists underneath..

I use Playlist folders and have multiple levels of playlists for different moods, etc. etc. Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: Then I have to back out using the arrow a few time to get back ...

Visitor

I use Playlist folders and have multiple levels of playlists for different moods, etc. etc.   Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: ...

397 Views

0 replies

0 likes

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Tracks added to Your Music on desktop don't show in iOS app

I was given the Your Music feature today, so I enthusiastically selected all 7000+ tracks in my Starred playlist and saved them to the Your Music section. This worked great in the desktop app (which I think is still version 0.9.7 because I don't have...

Casual Listener

I was given the Your Music feature today, so I enthusiastically selected all 7000+ tracks in my Starred playlist and saved them to the Your Music section. This worked great in the desktop app (which ...

Christoffer

Community Legend

4939 Views

23 replies

0 likes

Your Music
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Solved!! RFLKT (+)

Hi there, I'm a cyclist, and I use the Wahoo Fitness RFLKT+ device which controls my iPhone 5. It also controls the Apple music player from the iPhone. I would like it to use Spotify instead. Is this something Spotify can request Wahoo, or should it ...

Newbie

Hi there,   I'm a cyclist, and I use the Wahoo Fitness RFLKT+ device which controls my iPhone 5.  It also controls the Apple music player from the iPhone. I would like it to use Spoti...

ontwerp

Music Fan

2102 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

New App Opens In Portrait and does not default to Landscape

After the new update it loads in portrait and then quickly reverts to landscape (my preferred view). Prior to update it used to just load in landscape. Please fix so it defaults to the iPad view that is being used at the time and not portrait first, ...

Music Fan

After the new update it loads in portrait and then quickly reverts to landscape (my preferred view). Prior to update it used to just load in landscape. Please fix so it defaults to the iPad view th...

nickjrothwell

Music Fan

1244 Views

2 replies

0 likes

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  • 2 replies
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Solved!! not understanding "available offline" feature

Maybe I'm confusing myself with technicalities here...but I can't seem to find a definite answer to this seemingly easy question... Let's say I find an album that I like - I'm on my laptop and I save the album as a playlist. Now, I have to leave for ...

Music Fan

Maybe I'm confusing myself with technicalities here...but I can't seem to find a definite answer to this seemingly easy question...   Let's say I find an album that I like - I'm on my laptop...

Peter__

Community Legend

29531 Views

8 replies

0 likes

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Spotify constant crashes on iPhone 5S

Now I just thought before I start ranting I would point out that I do like the new style spotify has adapted and its new features. However, pretty much everytime I start the spotify app it immediatly crashes. I can no longer rely on my spotify, now I...

Music Fan

Now I just thought before I start ranting I would point out that I do like the new style spotify has adapted and its new features.   However, pretty much everytime I start the spotify app it...

BluePanda

Music Fan

741 Views

2 replies

0 likes

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No stream on iPad 2

Hi,I just started using spotify. Everything works great on my iPhone but nothing is streaming over my iPad 2 iOS 7.1If I click over a radio station sometimes I got the 3 point loading an sometimes the button just turn to the pause but nothing is play...

Casual Listener

Hi, I just started using spotify. Everything works great on my iPhone but nothing is streaming over my iPad 2 iOS 7.1 If I click over a radio station sometimes I got the 3 point loading an some...

Sgobin

Casual Listener

731 Views

2 replies

0 likes

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  • 2 replies
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Spotify premium

Is there any way instead of paying monthly can I just buy the app for one price?

Newbie

Is there any way instead of paying monthly can I just buy the app for one price?

Peter__

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Why does my spotify confine to pause after 10 - 15 secs

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past three days. Is this the new update. Unusable over the past three days!

Newbie

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past three days. Is this the new update. Unusabl...

722 Views

0 replies

1 likes

  • 722 Views
  • 0 replies
  • 1 likes