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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239530 Views

27 replies

5 likes

  • 239530 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121531 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2802 Views

0 replies

0 likes

iOS
  • 2802 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306379 Views

62 replies

16 likes

  • 306379 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131379 Views

19 replies

38 likes

  • 131379 Views
  • 19 replies
  • 38 likes

Spotify app post to Facebook about only few artists.

Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?

Regular

Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?

Peter__

Community Legend

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
  • 0 likes

Spotify app won't post to Facebook

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on.I tried disconnecting Spotify from Facebook and connecting it again.I even tried the web player, but nothing of these work. Is it only me or everybody else? An...

Regular

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on. I tried disconnecting Spotify from Facebook and connecting it again. I even tried the web player, but n...

mahmoudfayed

Regular

1262 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify Premium not longer working, but i paid...

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an also deleted my offline playlists, which have gotten quite...

Casual Listener

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an als...

Mgroc

Casual Listener

1397 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Transition from starred tracks to My Music

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add my old starred collection into the new My Music col...

Newbie

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add ...

grindz145

Casual Listener

5495 Views

11 replies

11 likes

  • 5495 Views
  • 11 replies
  • 11 likes

Please help: I cannot Sync my iPhone 5c and Macbook Pro

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devices. Help me please...

Casual Listener

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devi...

flase

Casual Listener

780 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iOS App Album sorting

Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to group the tracks by Album in the Artist view (+ possibility to play only on...

Regular

Some suggestions:   In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name.  As an Alternative, there could be an option to gr...

Peter__

Community Legend

1464 Views

4 replies

6 likes

  • 1464 Views
  • 4 replies
  • 6 likes

Shuffling album or playlist plays incorrect tracks and artists

Hi Can anyone assist with this issue I have with spotify mobile? Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from elsewhere after one or two songs. Initially, it will splice a song or two into rota...

Casual Listener

Hi   Can anyone assist with this issue I have with spotify mobile?    Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from else...

nonstopdigital

Roadie

3280 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Your Music Artists

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a certain way?

Newbie

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a...

user-removed

Not applicable

1953 Views

4 replies

0 likes

  • 1953 Views
  • 4 replies
  • 0 likes

Scrolling "feature" bug

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playlists, most of the time it scrolls sideways to view ...

Newbie

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playl...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Solved!! Premium not working on iPhone and no roku

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program malfunctions I think that may only cause more prob...

Casual Listener

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program...

kbrooksc

Community Legend

1948 Views

3 replies

0 likes

Roku iPhone
  • 1948 Views
  • 3 replies
  • 0 likes

Cannot add songs to playlist if I don't have internet connection

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

Regular

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

Gurmukh

Regular

882 Views

2 replies

0 likes

  • 882 Views
  • 2 replies
  • 0 likes

Mixed Albums not playing in correct order

Hey guys! 2 things..... 1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.... 2. Albums that are mixed such as Anjunabeats Vol. 10 IS in the correct order...

Music Fan

Hey guys!    2 things.....   1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.....

Peter__

Community Legend

1185 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

play queue ipad

Hi, I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem to find out how to get this working.

Newbie

Hi,   I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem ...

MichaelJerzak

Composer

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Premium @ iPhone

Hi, my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... Please help!! Rgrds

Casual Listener

Hi,   my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... 😕 Please help!!   Rgrds

Technopoly

Regular

2043 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Solved!! My Music not showing up on iPhone

Hi everyone, I love this update, but My Music seems to be filled with a bunch of bugs. Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house to use Spotify on the go and My Music is no longer showing up. My custom p...

Casual Listener

Hi everyone,   I love this update, but My Music seems to be filled with a bunch of bugs.   Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house t...

akierlanc94

Casual Listener

19824 Views

4 replies

0 likes

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  • 4 replies
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Soundrop for iOS - need help

Hi All Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issue is isolated to my iPhone 4s. I ofc have spotify prem latest ...

Newbie

Hi All   Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issu...

robzim737

Community Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

How do i download songs that are in the Songs area of "My Music"

I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant listne to "My Music" unless the song is in another do...

Newbie

I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant li...

mdewater

Community Legend

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Spotify crashing on shuffle with embedded playlists

Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes. This is highly annoying and the #1 I use the app. I've seen others report this, is there any ETA? I'm about to...

Newbie

Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes.  This is highly annoying and the #1 I use the app. ...

Jordi

Community Legend

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

iPhone not syncing local files

Hi, My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), none of the local files transferred. Any ideas why this would ha...

Music Fan

Hi,   My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), no...

Grace

Spotify

923 Views

3 replies

0 likes

  • 923 Views
  • 3 replies
  • 0 likes

Solved!! Massive Album art bug

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the local songs the song title don't show the currently ...

Newbie

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the l...

MattSuda

Spotify Star

3838 Views

2 replies

0 likes

  • 3838 Views
  • 2 replies
  • 0 likes