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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31304 Views

40 replies

9 likes

  • 31304 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95808 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1058 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294078 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123938 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't login using 3G after having bought Premium

Hi! Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly. These are my main problems: When I try to login with facebook, I get this error message: "error: com.facebook.sdk, 5" Wh...

Newbie

Hi!   Yesterday I bought a Premium account, but I'm not able to login using 3G. If I use a Wi-Fi connection it functions correctly.   These are my main problems:   When I...

Peter__

Community Legend

1713 Views

2 replies

0 likes

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Solved!! Bluetooth functionality in Spotify App update missing?

I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared. Am I missing something? Running latest iOS on iPhone4. Thanks in advance.

Casual Listener

I used to use bt in-app to stream music to jambox but, in the update, the icon to do this seems to have dissapeared.  Am I missing something?  Running latest iOS on iPhone4.  Thanks in...

kbrooksc

Community Legend

1173 Views

3 replies

0 likes

bluetooth
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iPhone 5 not showing in devices

I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tried restarting both the phone and my computer but no...

Newbie

I've looked at all of the solutions and none of them have helped so far. I have tried toggling online/offline, I have tried turning off my firewall, i have tried hardwiring it to the p.c., I have tri...

358 Views

0 replies

0 likes

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Solved!! does free version play playlists?

I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playlist. Couple of days back, there has been another up...

Newbie

I noticed in my last upgrade in Spotify app (iOS) that my free version could play my playlist which was cool. It would insert other songs too but that's fine, most of what it played was from my playl...

Peter__

Community Legend

642 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify is very slow and unresponsive

I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change songs and it has become a chore. Anyone else having th...

Regular

I use a 5G Ipod touch and and most of the time the app respondes veeeery slow, sometimes not at all. In example when clicking another song. It sucks because when I walk around town i often change son...

theducktheory

Regular

593 Views

2 replies

0 likes

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After the update, I cannot add songs to playlists while Spotify is offline

Following the app update, I am unable to add songs to playlists whilst offline. Please could someone help? I initially add all my "new" music to my "Starred" playlist (which is available offline). As I listen to that Starred playlist, I sort music th...

Regular

Following the app update, I am unable to add songs to playlists whilst offline.  Please could someone help?   I initially add all my "new" music to my "Starred" playlist (which is avail...

Scriven_j

Roadie

1645 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

New version 1.0.0.3251 on IPhone 3 a disaster

I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has been playing for 30 seconds or more. User commands ...

Regular

I updated from the previous white background Spotify on my IPhone to the new black background one. It is now virtually unusable slow, with the album artwork only appearing when the present track has...

jfbear

Regular

877 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Since update (April 22nd 2014), Songs will not sync in offline Mode (iPhone 4)

I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed the fact that I can create playlists to listen on the...

Newbie

I have an iPhone 4, and I have been using Spotify as a substitution to prevent downloading music, so I can save space on my phone for other things. I have been a premium member, and really enjoyed th...

Peter__

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!! spotify 1.1.0 on iPad mini

Hi all i want ask you , after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad can you please help me. Thank you

Casual Listener

Hi all    i want ask you ,   after last update i can see on my ipad mini on playlist play shuffle. i have that option on my iphone but i don't know why not on my ipad 😞 &n...

mimikk

Casual Listener

1094 Views

2 replies

0 likes

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  • 2 replies
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Spotify ios and vw iphone connection problems

HiI have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions?Petter

Casual Listener

Hi I have a vw passat with media-in iphone connection. It will not let me controll the spotify app. Any suggestions? Petter

drjakata

Regular

3938 Views

6 replies

0 likes

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  • 6 replies
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Spotify crashes whenever I click "Your Music" after the latest upgrade

Description After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fine, just not my music. A more detailed description, using numb...

Newbie

Description   After the upgrade (with the fancy new look), it crashes every time I click on "Your Music". Because of this, I can't go to my music, simple as that. Radio, Browse etc. works fi...

ljames

Newbie

629 Views

3 replies

0 likes

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"Your Music" - Lost all of my music overnight??

Yesterday everything was fine. Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed. Everything else is GONE. Still shows my "Starred" playlist with 2,264 track, but everything else is gone. Went o...

Casual Listener

Yesterday everything was fine.  Wake up today and went to my "Your Music" and all but one Artist, Album and a handful of songs are listed.  Everything else is GONE.  Still shows m...

Peter__

Community Legend

636 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Crashes on iPod Touch

I love this music service, and enjoy it at the office and the gym. However, the latest update is giving me problems. I am using an iPod Touch, and just recently the app updated itself. I thought nothing of it. But lately the application has been cras...

Regular

I love this music service, and enjoy it at the office and the gym.   However, the latest update is giving me problems.  I am using an iPod Touch, and just recently the app updated itsel...

rwynne

Regular

586 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Freeze when changing tracks

I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the same delay. This is very annoying... I have an iphone ...

Newbie

I just updated to the new spotify version released for iOs and when I try to skip a song, the app freezes. It skips to the next song with a ~4 second delay and the album cover also skips with the sam...

windsorl

Gig Goer

3040 Views

6 replies

0 likes

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  • 6 replies
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Trouble syncing local files after switched to my iphone 5

My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get my old local files to sync? I have tried adding an...

Casual Listener

My iphone 4 broke down so I got a Iphone5s yesterday. When I downloaded spotify none of my old local files would sync to the new Iphone5s, but new local files that were added would sync. How do I get...

AmirKhaleghi

Casual Listener

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
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Title of album in playlist is gone? How to enable?

Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is it really gone? It's a huge problem for me because S...

Music Fan

Spotify used to show the album title in the playlist in the iPhone app. In the new iPad app the album title seems to have disappeared from the playlist. Am I missing an option to enable this, or is i...

Morgal

Casual Listener

1617 Views

2 replies

4 likes

  • 1617 Views
  • 2 replies
  • 4 likes

Order playlist and music

I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...

Newbie

I can't seem to change the order of songs in my playlist and also how do i cahnge the order of the playlist? This seriuosly is driving me crazy...

SpyrosM

Regular

575 Views

1 replies

1 likes

  • 575 Views
  • 1 replies
  • 1 likes

SHUFFLE from main artist page problem

Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed? Playing the top 10 songs of an artist in random order and then stopping is NOT a shuffle feature by any stretch of the imagination. Playing ALL the songs that...

Roadie

Can I get confirmation from someone at Spotify that the Shuffle feature is being addressed?   Playing the top 10 songs of an artist in random order and then stopping is NOT a shuff...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
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Solved!! "Your Music"

I just turned off my Iphone and turned it back on, restarted Spotify, and voila, I have the "Your Music" feature. I have to say that I am baffled, to say the least. First, there is no way to save an entire artist to "Your Music:" - you have to do eac...

Roadie

I just turned off my Iphone and turned it back on, restarted Spotify, and voila, I have the "Your Music" feature.   I have to say that I am baffled, to say the least.   First, there...

nonstopdigital

Roadie

6188 Views

14 replies

10 likes

  • 6188 Views
  • 14 replies
  • 10 likes