Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
31282 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95796 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425025 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294073 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each song to a playlist before I can play it offline.
So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each ...
Community Legend
673 Views
1 replies
0 likes
I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently.Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next or select another song.Anyone else having this issue?
I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently. Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next ...
Newbie
2562 Views
2 replies
0 likes
I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help
I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help
Community Legend
685 Views
3 replies
0 likes
I use Playlist folders and have multiple levels of playlists for different moods, etc. etc. Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: Then I have to back out using the arrow a few time to get back ...
I use Playlist folders and have multiple levels of playlists for different moods, etc. etc. Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: ...
381 Views
0 replies
0 likes
I was given the Your Music feature today, so I enthusiastically selected all 7000+ tracks in my Starred playlist and saved them to the Your Music section. This worked great in the desktop app (which I think is still version 0.9.7 because I don't have...
I was given the Your Music feature today, so I enthusiastically selected all 7000+ tracks in my Starred playlist and saved them to the Your Music section. This worked great in the desktop app (which ...
Community Legend
4615 Views
23 replies
0 likes
Hi there, I'm a cyclist, and I use the Wahoo Fitness RFLKT+ device which controls my iPhone 5. It also controls the Apple music player from the iPhone. I would like it to use Spotify instead. Is this something Spotify can request Wahoo, or should it ...
Hi there, I'm a cyclist, and I use the Wahoo Fitness RFLKT+ device which controls my iPhone 5. It also controls the Apple music player from the iPhone. I would like it to use Spoti...
Music Fan
2023 Views
3 replies
1 likes
After the new update it loads in portrait and then quickly reverts to landscape (my preferred view). Prior to update it used to just load in landscape. Please fix so it defaults to the iPad view that is being used at the time and not portrait first, ...
After the new update it loads in portrait and then quickly reverts to landscape (my preferred view). Prior to update it used to just load in landscape. Please fix so it defaults to the iPad view th...
Music Fan
1207 Views
2 replies
0 likes
Maybe I'm confusing myself with technicalities here...but I can't seem to find a definite answer to this seemingly easy question... Let's say I find an album that I like - I'm on my laptop and I save the album as a playlist. Now, I have to leave for ...
Maybe I'm confusing myself with technicalities here...but I can't seem to find a definite answer to this seemingly easy question... Let's say I find an album that I like - I'm on my laptop...
Community Legend
29439 Views
8 replies
0 likes
Now I just thought before I start ranting I would point out that I do like the new style spotify has adapted and its new features. However, pretty much everytime I start the spotify app it immediatly crashes. I can no longer rely on my spotify, now I...
Now I just thought before I start ranting I would point out that I do like the new style spotify has adapted and its new features. However, pretty much everytime I start the spotify app it...
Music Fan
690 Views
2 replies
0 likes
Hi,I just started using spotify. Everything works great on my iPhone but nothing is streaming over my iPad 2 iOS 7.1If I click over a radio station sometimes I got the 3 point loading an sometimes the button just turn to the pause but nothing is play...
Hi, I just started using spotify. Everything works great on my iPhone but nothing is streaming over my iPad 2 iOS 7.1 If I click over a radio station sometimes I got the 3 point loading an some...
Casual Listener
694 Views
2 replies
0 likes
Is there any way instead of paying monthly can I just buy the app for one price?
Is there any way instead of paying monthly can I just buy the app for one price?
Community Legend
393 Views
1 replies
0 likes
My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past three days. Is this the new update. Unusable over the past three days!
My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past three days. Is this the new update. Unusabl...
695 Views
0 replies
1 likes
I don't have the "your music" section on my iPad , i am using it on my iPhone and desktop app for while now so my songs placed in there don't show up on my iPadWhat is wrong here?
I don't have the "your music" section on my iPad , i am using it on my iPhone and desktop app for while now so my songs placed in there don't show up on my iPad What is wrong here?
Music Fan
1054 Views
4 replies
4 likes
Hello. I have a fifth generation iPod Touch that I have Spotify installed on. I tap the name of a song to play it, but it won't play. I also have Spotify installed on my iPad Air. When I tap that same song, the song begins to play. Why will it not pl...
Hello. I have a fifth generation iPod Touch that I have Spotify installed on. I tap the name of a song to play it, but it won't play. I also have Spotify installed on my iPad Air. &...
Casual Listener
726 Views
2 replies
0 likes
hi can anyone help i have paid for the premium spotify i can get the title of the song into itunes but no song appears and of course it wont play any suggestions thanks phil
hi can anyone help i have paid for the premium spotify i can get the title of the song into itunes but no song appears and of course it wont play any suggestions thanks phil
657 Views
0 replies
0 likes
Hello. i have 5 playlists: Metall: 3700 songs Trance: 840 songs - offline available, all songs downloaded Trance 2: 340 songs - offline available, all songs downloaded Dance: 430 songs - offline available, all songs downloaded Blues: 380 songs - not ...
Hello. i have 5 playlists: Metall: 3700 songs Trance: 840 songs - offline available, all songs downloaded Trance 2: 340 songs - offline available, all songs downloaded Dance: 43...
Casual Listener
680 Views
2 replies
0 likes
I used to use stars to mark songs that I wanted to delete from a playlist when listening from my iPod. Now i can't find stars anymore. Basically i was starring albums and adding them to playlists, then while listening on my iPod if i didn't like a so...
I used to use stars to mark songs that I wanted to delete from a playlist when listening from my iPod. Now i can't find stars anymore. Basically i was starring albums and adding them to playlists, ...
Community Legend
792 Views
1 replies
0 likes
Now when I go into my playlists the 'huge' shuffle play button I find is quite annoying. I've had spotify premium for over a year now and I've never used shuffle play and would rather go without it. I know that shuffle play is essential for free spot...
Now when I go into my playlists the 'huge' shuffle play button I find is quite annoying. I've had spotify premium for over a year now and I've never used shuffle play and would rather go without it. ...
Community Legend
1203 Views
5 replies
3 likes
Hejsan! My iPhone 4S, still with iOS 6.[the last update], seems to be using excessive amounts of data when I play synced songs but not in "offline mode". It actually seems like the app is streaming the synced songs just because the app is not in offl...
Hejsan! My iPhone 4S, still with iOS 6.[the last update], seems to be using excessive amounts of data when I play synced songs but not in "offline mode". It actually seems like the app is ...
Casual Listener
532 Views
2 replies
0 likes
the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I get an orange exclamation point next to each song. I ...
the last several days cannot sync to my ipod touch. iOS 7.1. 13 gigs space available. tried all solutions i could find here. When I choose a playlist and slide the button to ''available offline" I ge...
Community Legend
1377 Views
7 replies
0 likes
