Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234441 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
116021 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
444794 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304584 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??
On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??
Community Legend
814 Views
1 replies
0 likes
Ive been very frustrated with spotify this past week. Songs will just stop playback in the middle of the songs. The tracks would show that they were still playing, but no sound. It wasn't my headphones either because I could hear the beeps from chang...
Ive been very frustrated with spotify this past week. Songs will just stop playback in the middle of the songs. The tracks would show that they were still playing, but no sound. It...
Gig Goer
2383 Views
1 replies
0 likes
I do not want iTunes on my computer (partly why I switched to spotify). I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continue. So is itunes required software to sync ipods with spot...
I do not want iTunes on my computer (partly why I switched to spotify). I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continu...
Regular
941 Views
4 replies
0 likes
I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?
I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?
Community Legend
1011 Views
7 replies
0 likes
iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from Desktop app, iPhone app will crashe. Please fix th...
iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from...
Not applicable
646 Views
3 replies
0 likes
Hi Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices. Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cranky teen
Hi Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices. Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cr...
Community Legend
522 Views
1 replies
0 likes
Having problems adding songs to cue with iPhone.
Having problems adding songs to cue with iPhone.
Casual Listener
1612 Views
6 replies
0 likes
All, I am appalled at the lack of feedback from Spotify, particularly around the following issues - New app update being unusably slow in iOS - even on "faster" models - unnecessary bloat - The unbelievable removal of the "Star" system, which is crea...
All, I am appalled at the lack of feedback from Spotify, particularly around the following issues - New app update being unusably slow in iOS - even on "faster" models - unneces...
Community Legend
420 Views
1 replies
0 likes
When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won't let me. I'm not sure what else to try. Any help i...
When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won'...
Regular
872 Views
6 replies
0 likes
If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were released. I have had no issue with it up until this ...
If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were r...
Community Legend
408 Views
1 replies
0 likes
Hi Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song... Why? And how can i sort the playlist after add-date on iPhone?
Hi Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song... Why? And...
Casual Listener
657 Views
2 replies
0 likes
Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Free for my iphone. Is this a premium feature because...
Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Fr...
Community Legend
1582 Views
6 replies
0 likes
Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?
Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?
Community Legend
721 Views
2 replies
0 likes
Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on.I tried disconnecting Spotify from Facebook and connecting it again.I even tried the web player, but nothing of these work. Is it only me or everybody else? An...
Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on. I tried disconnecting Spotify from Facebook and connecting it again. I even tried the web player, but n...
Regular
1257 Views
5 replies
0 likes
Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an also deleted my offline playlists, which have gotten quite...
Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an als...
Casual Listener
1392 Views
7 replies
0 likes
Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add my old starred collection into the new My Music col...
Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add ...
Casual Listener
5488 Views
11 replies
11 likes
Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devices. Help me please...
Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devi...
Casual Listener
778 Views
2 replies
0 likes
Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to group the tracks by Album in the Artist view (+ possibility to play only on...
Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to gr...
Community Legend
1455 Views
4 replies
6 likes
Hi Can anyone assist with this issue I have with spotify mobile? Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from elsewhere after one or two songs. Initially, it will splice a song or two into rota...
Hi Can anyone assist with this issue I have with spotify mobile? Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from else...
Roadie
3275 Views
5 replies
0 likes
