Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239538 Views

27 replies

5 likes

  • 239538 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121539 Views

118 replies

13 likes

Other
  • 121539 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2803 Views

0 replies

0 likes

iOS
  • 2803 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306384 Views

62 replies

16 likes

  • 306384 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131383 Views

19 replies

38 likes

  • 131383 Views
  • 19 replies
  • 38 likes

Is there a way to select which local files I sync, instead of all of them?

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Casual Listener

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Peter__

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Inconsistent UI for Saved Music on Mobile for iOS

On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track. If I go to Your Music>Playlist and look at the same track, I don't see "Remove". See Screenshots below:

Roadie

On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track.  If I go to Your Music>Playlist and look at the same track, I don't see "Remove".  See Screenshot...

andedrunkard

Roadie

1489 Views

11 replies

0 likes

  • 1489 Views
  • 11 replies
  • 0 likes

How can I downgrade?

Please let me know if I can downgrade to the previous version for IOS: The main problems of the new version are: - The worst one: It makes the iPhone 4 freeze too often for too many seconds, even if it is the only app running. This is really annoying...

Casual Listener

Please let me know if I can downgrade to the previous version for IOS:   The main problems of the new version are:   - The worst one: It makes the iPhone 4 freeze too often for too ...

kbrooksc

Community Legend

1518 Views

1 replies

0 likes

  • 1518 Views
  • 1 replies
  • 0 likes

Solved!! Spotify always shuffles a playlist

Hello, i saved the Album Club Life Vol. 3 as a Playlist, which i found on the "explore" tab. now i have the problem that spotify won't play the tracks in a chronological order! i didn't hit shuffle or anything else, just the first track in the list..

Visitor

Hello, i saved the Album Club Life Vol. 3 as a Playlist, which i found on the "explore" tab. now i have the problem that spotify won't play the tracks in a chronological order! i didn't hit shuffle o...

Peter__

Community Legend

1948 Views

5 replies

0 likes

  • 1948 Views
  • 5 replies
  • 0 likes

All my playlists are no longer available offline??

I PAY SO I CAN HAVE MUSIC ANYTIME ANYWHERE. I went over my data syncing all my play lists. Then was finally happy I could turn off my data and play my saved playlists. And now my play lists are all still there but no longer synced!!! It's going to us...

Newbie

I PAY SO I CAN HAVE MUSIC ANYTIME ANYWHERE. I went over my data syncing all my play lists. Then was finally happy I could turn off my data and play my saved playlists. And now my play lists are all s...

kbrooksc

Community Legend

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

iPod Update 1.1.0.2549 Download Playlists

Hello, Ever since I updated my Spotify on my iPod touch, it will not download my playlists. I checked my storage and I have over 20GB available. Whenever I click edit and then the download button, or when I go into my Starred playlist (which is the o...

Casual Listener

Hello,   Ever since I updated my Spotify on my iPod touch, it will not download my playlists. I checked my storage and I have over 20GB available. Whenever I click edit and then the download...

JamesUWW

Casual Listener

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Problems with log in on iPhone 4s

Hi, I just signed up for the free month trial of the premium service, and I intend to be using this after the period is over. Although, I have a problem with the log in to my iPhone 4s. When I enter my username and password I recive the message: "Log...

Newbie

Hi,   I just signed up for the free month trial of the premium service, and I intend to be using this after the period is over. Although, I have a problem with the log in to my iPhone 4s. ...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

No search bar? Songs not alphabetical?

On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??

Newbie

On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??

Peter__

Community Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Possible solution for music cutting off or stopping constantly...

Ive been very frustrated with spotify this past week. Songs will just stop playback in the middle of the songs. The tracks would show that they were still playing, but no sound. It wasn't my headphones either because I could hear the beeps from chang...

Casual Listener

Ive been very frustrated with spotify this past week.  Songs will just stop playback in the middle of the songs.  The tracks would show that they were still playing, but no sound.   It...

TrevorGriffiths

Gig Goer

2384 Views

1 replies

0 likes

  • 2384 Views
  • 1 replies
  • 0 likes

Solved!! Sync local files to ipod without installing iTunes

I do not want iTunes on my computer (partly why I switched to spotify). I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continue. So is itunes required software to sync ipods with spot...

Regular

I do not want iTunes on my computer (partly why I switched to spotify).  I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continu...

czr

Regular

949 Views

4 replies

0 likes

  • 949 Views
  • 4 replies
  • 0 likes

Song is playable on PC, but doesnt appear on Iphone app.

I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?

Casual Listener

I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?    

Peter__

Community Legend

1026 Views

7 replies

0 likes

  • 1026 Views
  • 7 replies
  • 0 likes

iPhone app crashes if you remove liked from radio playlist

iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from Desktop app, iPhone app will crashe. Please fix th...

Visitor

iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from...

user-removed

Not applicable

647 Views

3 replies

0 likes

  • 647 Views
  • 3 replies
  • 0 likes

Syncing Ipod Nano

Hi Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices. Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cranky teen

Newbie

Hi  Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices.  Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cr...

Peter__

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

adding songs to cue

Having problems adding songs to cue with iPhone.  

Casual Listener

Having problems adding songs to cue with iPhone.  

DavidJohanning

Casual Listener

1626 Views

6 replies

0 likes

  • 1626 Views
  • 6 replies
  • 0 likes

Vote with your $$$ - Pledge to quit Spotify if problems in new Version not addressed ASAP

All, I am appalled at the lack of feedback from Spotify, particularly around the following issues - New app update being unusably slow in iOS - even on "faster" models - unnecessary bloat - The unbelievable removal of the "Star" system, which is crea...

Gig Goer

All,   I am appalled at the lack of feedback from Spotify, particularly around the following issues   - New app update being unusably slow in iOS - even on "faster" models - unneces...

jeremygoh

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

My music is gone

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won't let me. I'm not sure what else to try. Any help i...

Regular

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won'...

natethegreat12

Regular

880 Views

6 replies

0 likes

  • 880 Views
  • 6 replies
  • 0 likes

Problem with Spotify clearing synced songs after phone restart. Not retaining any memory. iPhone 5.

If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were released. I have had no issue with it up until this ...

Newbie

If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were r...

Peter__

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Last/Newest added song to the bottom of the playlist

Hi Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song... Why? And how can i sort the playlist after add-date on iPhone?

Casual Listener

Hi   Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song...   Why? And...

Beasty-Treeman

Casual Listener

658 Views

2 replies

0 likes

  • 658 Views
  • 2 replies
  • 0 likes

Shuffling an artist's entire catalogue on iphone

Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Free for my iphone. Is this a premium feature because...

Regular

Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Fr...

robzim737

Community Legend

1590 Views

6 replies

0 likes

  • 1590 Views
  • 6 replies
  • 0 likes