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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37424 Views

41 replies

10 likes

  • 37424 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103091 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1324 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299299 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126098 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify app won't post to Facebook

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on.I tried disconnecting Spotify from Facebook and connecting it again.I even tried the web player, but nothing of these work. Is it only me or everybody else? An...

Regular

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on. I tried disconnecting Spotify from Facebook and connecting it again. I even tried the web player, but n...

mahmoudfayed

Regular

1233 Views

5 replies

0 likes

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  • 5 replies
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Spotify Premium not longer working, but i paid...

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an also deleted my offline playlists, which have gotten quite...

Casual Listener

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an als...

Mgroc

Casual Listener

1350 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Transition from starred tracks to My Music

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add my old starred collection into the new My Music col...

Newbie

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add ...

grindz145

Casual Listener

5416 Views

11 replies

11 likes

  • 5416 Views
  • 11 replies
  • 11 likes

Please help: I cannot Sync my iPhone 5c and Macbook Pro

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devices. Help me please...

Casual Listener

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devi...

flase

Casual Listener

747 Views

2 replies

0 likes

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  • 2 replies
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iOS App Album sorting

Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to group the tracks by Album in the Artist view (+ possibility to play only on...

Regular

Some suggestions:   In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name.  As an Alternative, there could be an option to gr...

Peter__

Community Legend

1417 Views

4 replies

6 likes

  • 1417 Views
  • 4 replies
  • 6 likes

Shuffling album or playlist plays incorrect tracks and artists

Hi Can anyone assist with this issue I have with spotify mobile? Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from elsewhere after one or two songs. Initially, it will splice a song or two into rota...

Casual Listener

Hi   Can anyone assist with this issue I have with spotify mobile?    Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from else...

nonstopdigital

Roadie

3256 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Your Music Artists

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a certain way?

Newbie

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a...

user-removed

Not applicable

1901 Views

4 replies

0 likes

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  • 4 replies
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Scrolling "feature" bug

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playlists, most of the time it scrolls sideways to view ...

Newbie

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playl...

499 Views

0 replies

0 likes

  • 499 Views
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Solved!! Premium not working on iPhone and no roku

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program malfunctions I think that may only cause more prob...

Casual Listener

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program...

kbrooksc

Community Legend

1911 Views

3 replies

0 likes

Roku iPhone
  • 1911 Views
  • 3 replies
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Cannot add songs to playlist if I don't have internet connection

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

Regular

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

Gurmukh

Regular

853 Views

2 replies

0 likes

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  • 2 replies
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Mixed Albums not playing in correct order

Hey guys! 2 things..... 1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.... 2. Albums that are mixed such as Anjunabeats Vol. 10 IS in the correct order...

Music Fan

Hey guys!    2 things.....   1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.....

Peter__

Community Legend

1155 Views

4 replies

0 likes

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  • 4 replies
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play queue ipad

Hi, I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem to find out how to get this working.

Newbie

Hi,   I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem ...

MichaelJerzak

Composer

582 Views

1 replies

0 likes

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  • 1 replies
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Solved!! No Spotify Premium @ iPhone

Hi, my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... Please help!! Rgrds

Casual Listener

Hi,   my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... 😕 Please help!!   Rgrds

Technopoly

Regular

1956 Views

16 replies

0 likes

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  • 16 replies
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Solved!! My Music not showing up on iPhone

Hi everyone, I love this update, but My Music seems to be filled with a bunch of bugs. Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house to use Spotify on the go and My Music is no longer showing up. My custom p...

Casual Listener

Hi everyone,   I love this update, but My Music seems to be filled with a bunch of bugs.   Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house t...

akierlanc94

Casual Listener

19755 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Soundrop for iOS - need help

Hi All Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issue is isolated to my iPhone 4s. I ofc have spotify prem latest ...

Newbie

Hi All   Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issu...

robzim737

Community Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

How do i download songs that are in the Songs area of "My Music"

I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant listne to "My Music" unless the song is in another do...

Newbie

I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant li...

mdewater

Community Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Spotify crashing on shuffle with embedded playlists

Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes. This is highly annoying and the #1 I use the app. I've seen others report this, is there any ETA? I'm about to...

Newbie

Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes.  This is highly annoying and the #1 I use the app. ...

Jordi

Community Legend

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

iPhone not syncing local files

Hi, My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), none of the local files transferred. Any ideas why this would ha...

Music Fan

Hi,   My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), no...

Grace

Spotify

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
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Solved!! Massive Album art bug

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the local songs the song title don't show the currently ...

Newbie

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the l...

MattSuda

Spotify Star

3768 Views

2 replies

0 likes

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  • 2 replies
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Can't sync my iPhone 5

Since the new interface appeared all my playlists dissappeared on my cell. I did the update on the phone and hope that would do it, but no. Pretty soon there was another update, I had hopes. Didnt change anything. Trying to log out. Trying to reinsta...

Regular

Since the new interface appeared all my playlists dissappeared on my cell.   I did the update on the phone and hope that would do it, but no.   Pretty soon there was another update,...

Adam

Roadie

4374 Views

9 replies

0 likes

Account
Premium
  • 4374 Views
  • 9 replies
  • 0 likes