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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45003 Views

45 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111251 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1892 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302799 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128666 Views

19 replies

38 likes

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  • 19 replies
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Problems with log in on iPhone 4s

Hi, I just signed up for the free month trial of the premium service, and I intend to be using this after the period is over. Although, I have a problem with the log in to my iPhone 4s. When I enter my username and password I recive the message: "Log...

Newbie

Hi,   I just signed up for the free month trial of the premium service, and I intend to be using this after the period is over. Although, I have a problem with the log in to my iPhone 4s. ...

626 Views

0 replies

0 likes

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No search bar? Songs not alphabetical?

On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??

Newbie

On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??

Peter__

Community Legend

811 Views

1 replies

0 likes

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Possible solution for music cutting off or stopping constantly...

Ive been very frustrated with spotify this past week. Songs will just stop playback in the middle of the songs. The tracks would show that they were still playing, but no sound. It wasn't my headphones either because I could hear the beeps from chang...

Casual Listener

Ive been very frustrated with spotify this past week.  Songs will just stop playback in the middle of the songs.  The tracks would show that they were still playing, but no sound.   It...

TrevorGriffiths

Gig Goer

2379 Views

1 replies

0 likes

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Solved!! Sync local files to ipod without installing iTunes

I do not want iTunes on my computer (partly why I switched to spotify). I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continue. So is itunes required software to sync ipods with spot...

Regular

I do not want iTunes on my computer (partly why I switched to spotify).  I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continu...

czr

Regular

938 Views

4 replies

0 likes

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Song is playable on PC, but doesnt appear on Iphone app.

I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?

Casual Listener

I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?    

Peter__

Community Legend

1002 Views

7 replies

0 likes

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  • 0 likes

iPhone app crashes if you remove liked from radio playlist

iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from Desktop app, iPhone app will crashe. Please fix th...

Visitor

iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from...

user-removed

Not applicable

641 Views

3 replies

0 likes

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Syncing Ipod Nano

Hi Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices. Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cranky teen

Newbie

Hi  Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices.  Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cr...

Peter__

Community Legend

518 Views

1 replies

0 likes

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adding songs to cue

Having problems adding songs to cue with iPhone.  

Casual Listener

Having problems adding songs to cue with iPhone.  

DavidJohanning

Casual Listener

1603 Views

6 replies

0 likes

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Vote with your $$$ - Pledge to quit Spotify if problems in new Version not addressed ASAP

All, I am appalled at the lack of feedback from Spotify, particularly around the following issues - New app update being unusably slow in iOS - even on "faster" models - unnecessary bloat - The unbelievable removal of the "Star" system, which is crea...

Gig Goer

All,   I am appalled at the lack of feedback from Spotify, particularly around the following issues   - New app update being unusably slow in iOS - even on "faster" models - unneces...

jeremygoh

Community Legend

419 Views

1 replies

0 likes

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My music is gone

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won't let me. I'm not sure what else to try. Any help i...

Regular

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won'...

natethegreat12

Regular

864 Views

6 replies

0 likes

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Problem with Spotify clearing synced songs after phone restart. Not retaining any memory. iPhone 5.

If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were released. I have had no issue with it up until this ...

Newbie

If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were r...

Peter__

Community Legend

403 Views

1 replies

0 likes

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Last/Newest added song to the bottom of the playlist

Hi Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song... Why? And how can i sort the playlist after add-date on iPhone?

Casual Listener

Hi   Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song...   Why? And...

Beasty-Treeman

Casual Listener

647 Views

2 replies

0 likes

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Shuffling an artist's entire catalogue on iphone

Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Free for my iphone. Is this a premium feature because...

Regular

Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Fr...

robzim737

Community Legend

1576 Views

6 replies

0 likes

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Spotify app post to Facebook about only few artists.

Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?

Regular

Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?

Peter__

Community Legend

721 Views

2 replies

0 likes

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  • 2 replies
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Spotify app won't post to Facebook

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on.I tried disconnecting Spotify from Facebook and connecting it again.I even tried the web player, but nothing of these work. Is it only me or everybody else? An...

Regular

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on. I tried disconnecting Spotify from Facebook and connecting it again. I even tried the web player, but n...

mahmoudfayed

Regular

1253 Views

5 replies

0 likes

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Spotify Premium not longer working, but i paid...

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an also deleted my offline playlists, which have gotten quite...

Casual Listener

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an als...

Mgroc

Casual Listener

1381 Views

7 replies

0 likes

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  • 0 likes

Transition from starred tracks to My Music

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add my old starred collection into the new My Music col...

Newbie

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add ...

grindz145

Casual Listener

5467 Views

11 replies

11 likes

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  • 11 likes

Please help: I cannot Sync my iPhone 5c and Macbook Pro

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devices. Help me please...

Casual Listener

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devi...

flase

Casual Listener

771 Views

2 replies

0 likes

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iOS App Album sorting

Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to group the tracks by Album in the Artist view (+ possibility to play only on...

Regular

Some suggestions:   In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name.  As an Alternative, there could be an option to gr...

Peter__

Community Legend

1440 Views

4 replies

6 likes

  • 1440 Views
  • 4 replies
  • 6 likes