Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27168 Views
  • 13 replies
  • 33 likes
  • 27168 Views
  • 13 replies
  • 33 likes

synching ipod

i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong

  • Casual Listener
  • i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong  
  • MattSuda
  • Spotify Star
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

Issues with Syncing

I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone/computer to sync and nothing is working - uninstal...

  • Newbie
  • I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone...
  • Adam
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Shuffle only. Need help!

Hi. I have a premium account, but way can I only shuffle my playlists? Can somebody help me?

  • Newbie
  • Hi. I have a premium account, but way can I only shuffle my playlists? Can somebody help me?
  • Adam
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Not all tracks syncing to device

When I try syncing a playlist, the last 1000 or so songs don't sync to my iPod touch. I know they're available on Spotify and aren't local files. I tried re-syncing the whole playlist, but I get the same result.

  • Casual Listener
  • When I try syncing a playlist, the last 1000 or so songs don't sync to my iPod touch. I know they're available on Spotify and aren't local files. I tried re-syncing the whole playlist, but I get the ...
  • robzim737
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Won't Load Anything

My iphone app will open, but it won't load anything (playlists, radio stations, any music, anything). When I search for a band it just say "an error occured", and when I look go into the discover area, it loads those playlists, but not the music itse...

  • Newbie
  • My iphone app will open, but it won't load anything (playlists, radio stations, any music, anything).  When I search for a band it just say "an error occured", and when I look  go into the ...
  • smcmechen
  • Casual Listener
  • 5677 Views
  • 4 replies
  • 1 likes
  • 5677 Views
  • 4 replies
  • 1 likes

Logout and playlists to DL again

Hello,This happened 3 times in less than 1 week: when I launch spotlight, I have to login again and have to download all my playlists!Is this a known issue?Thanks for your feedback

  • Casual Listener
  • Hello, This happened 3 times in less than 1 week: when I launch spotlight, I have to login again and have to download all my playlists! Is this a known issue? Thanks for your feedback
  • Cyrille
  • Casual Listener
  • 460 Views
  • 4 replies
  • 0 likes
  • 460 Views
  • 4 replies
  • 0 likes

Airplay: Stream to an Airport Device

Ive been using Ipeng and a Squeezebox to stream my music colelction to my Amp for several years without any issues. I recently subscribed to Spotify premium and use Airplay to play music play songs from my iPhone to the same amp. Problem is the audio...

  • Regular
  • Ive been using Ipeng and a Squeezebox to stream my music colelction to my Amp for several years without any issues. I recently subscribed to Spotify premium and use Airplay to play music play songs...
  • Pommie
  • Regular
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Cant find Spotify om My apps

I just downloaded Spotify on My iPad mini but i cant find it anywhere. When I go to AppStore it says open but nothing happens...i dont Know what do to

  • Newbie
  • I just downloaded Spotify on My iPad mini but i cant find it anywhere. When I go to AppStore it says open but nothing happens...i dont Know what do to
  • Josh
  • Community Legend
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Songs wont finish

I've put some of my own songs onto Spotify and on my computer there fine, but on my phone, the song just doesnt finish, it just sits and the end of the song, anyone know how to fix this problem?

  • Casual Listener
  • I've put some of my own songs onto Spotify and on my computer there fine, but on my phone, the song just doesnt finish, it just sits and the end of the song, anyone know how to fix this problem?
  • pnc
  • Community Legend
  • 479 Views
  • 4 replies
  • 0 likes
  • 479 Views
  • 4 replies
  • 0 likes

Solved!! problems with syncing ipod touch to computer

My ipod touch won't show up under devices in spotify when I'm trying to sync it with my computer with a USB-cable. It works fine when it's connected to the same wireless network as the computer but not without the wireless. What am I doing wrong?

  • Newbie
  • My ipod touch won't show up under devices in spotify when I'm trying to sync it with my computer with a USB-cable. It works fine when it's connected to the same wireless network as the computer but n...
  • user-removed
  • Not applicable
  • 4203 Views
  • 8 replies
  • 2 likes
  • 4203 Views
  • 8 replies
  • 2 likes

Ads in unlimited recently on my mobile (ios)

I've had unlimited for awhile now. I've never heard ads on my desktop or mobile, until a couple weeks ago when they starting playing on my mobile. I'm using an iphone 5s, and yes I've tried logging out and in, closing it down, etc. And yes my subscri...

  • Casual Listener
  • I've had unlimited for awhile now. I've never heard ads on my desktop or mobile, until a couple weeks ago when they starting playing on my mobile. I'm using an iphone 5s, and yes I've tried logging o...
  • zacharydl
  • Casual Listener
  • 707 Views
  • 5 replies
  • 0 likes
  • 707 Views
  • 5 replies
  • 0 likes

Spotify Premium Crashing on Startup

I just signed up for the trail of spotify premium and now spotify is unresponsive and i have to force quit or it quits as soon as it starts. I tried uninstalling and restarting my comp and I still have the same problem. This happens on both my home l...

  • Newbie
  • I just signed up for the trail of spotify premium and now spotify is unresponsive and i have to force quit or it quits as soon as it starts. I tried uninstalling and restarting my comp and I still ha...
  • Peter__
  • Community Legend
  • 364 Views
  • 5 replies
  • 0 likes
  • 364 Views
  • 5 replies
  • 0 likes

Accidentally deleted playlist

Hi I accidentally deleted my wife's favorite playlist "Country - droid". Is it too late to get it back? Thanks for your help.

  • Casual Listener
  • Hi I accidentally deleted my wife's favorite playlist "Country - droid". Is it too late to get it back? Thanks for your help.
  • blunthos
  • Newbie
  • 1269 Views
  • 10 replies
  • 0 likes
  • 1269 Views
  • 10 replies
  • 0 likes

Iphone 4s issues?

The app will reset itself or the 3 dot load screen pops up and then it will through it back to the previous screen. It happens all the time. Especitaly if i dont use the app for awhile (ie if the app is running in the backgorund and not playing any m...

  • Casual Listener
  • The app will reset itself or the 3 dot load screen pops up and then it will through it back to the previous screen. It happens all the time.  Especitaly if i dont use the app for awhile (ie if t...
  • iamceatus
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Spotify stops playing from playlist with cross fade turned on

When I use a playlist and have cross fade turned on, spotify stops playing when switching to a new song. Not every time it switches, but about every third time. I have tried to reinstall the app. I have made a "home button + turn off key start up" My...

  • Casual Listener
  • When I use a playlist and have cross fade turned on, spotify stops playing when switching to a new song. Not every time it switches, but about every third time.   I have tried to reinstall t...
  • danne_r
  • Casual Listener
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

I did the upgrade for the shuffle play having problems

Since upgrading to shuffle play, I cannot just pick what songs I want to listen to. Also, when I push the shuffle button to change song it just stays on the song it is playing and want change to another song. Can I go back to the old way before addin...

  • Newbie
  • Since upgrading to shuffle play, I cannot just pick what songs I want to listen to.  Also, when I push the shuffle button to change song it just stays on the song it is playing and want change t...
  • Josh
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

iPhone 5s massive battery drain

My using experience: I went to bed and started to listen to the music by Spotify(offline mode), but when I waked up in the morning, it used all the battery from 100% to 0%... I tired twice, it's just the same. I can only say, this app is great but th...

  • Casual Listener
  •   My using experience:   I went to bed and started to listen to the music by Spotify(offline mode),  but when I waked up in the morning, it used all the battery from ...
  • Peter__
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

iPhone - Spotify Car Integration (BMW 318d iDrive)

I'm a addicted premium spotify user, I'm using the iPhone spotify app in my car but I can't scroll with the steer- scrollwheel in my playlists. I allready tried the following: - Bluetooth connection between iPhone & car -> Works fine, but no scrollwh...

  • Newbie
  • I'm a addicted premium spotify user, I'm using the iPhone spotify app in my car but I can't scroll with the steer- scrollwheel in my playlists.   I allready tried the following: - Bluetoot...
  • bpw123
  • Music Fan
  • 7990 Views
  • 6 replies
  • 5 likes
  • 7990 Views
  • 6 replies
  • 5 likes

Ipod Resync

Hello, I had my ipod touch synced with spotify before but for some reason, it isn't showing up anymore. How do i make it show back up again?

  • Visitor
  • Hello, I had my ipod touch synced with spotify before but for some reason, it isn't showing up anymore. How do i make it show back up again?
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Need help (Urgent)

I cant click on a song and play songs I want it only lets me play shuffle play.

  • Regular
  • I cant click on a song and play songs I want it only lets me play shuffle play.
  • robzim737
  • Community Legend
  • 523 Views
  • 10 replies
  • 0 likes
  • 523 Views
  • 10 replies
  • 0 likes