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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31248 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95776 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1057 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294060 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123929 Views

19 replies

38 likes

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  • 19 replies
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adding songs to cue

Having problems adding songs to cue with iPhone.  

Casual Listener

Having problems adding songs to cue with iPhone.  

DavidJohanning

Casual Listener

1550 Views

6 replies

0 likes

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Vote with your $$$ - Pledge to quit Spotify if problems in new Version not addressed ASAP

All, I am appalled at the lack of feedback from Spotify, particularly around the following issues - New app update being unusably slow in iOS - even on "faster" models - unnecessary bloat - The unbelievable removal of the "Star" system, which is crea...

Gig Goer

All,   I am appalled at the lack of feedback from Spotify, particularly around the following issues   - New app update being unusably slow in iOS - even on "faster" models - unneces...

jeremygoh

Community Legend

396 Views

1 replies

0 likes

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  • 1 replies
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My music is gone

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won't let me. I'm not sure what else to try. Any help i...

Regular

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won'...

natethegreat12

Regular

801 Views

6 replies

0 likes

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Problem with Spotify clearing synced songs after phone restart. Not retaining any memory. iPhone 5.

If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were released. I have had no issue with it up until this ...

Newbie

If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were r...

Peter__

Community Legend

388 Views

1 replies

0 likes

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  • 1 replies
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Last/Newest added song to the bottom of the playlist

Hi Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song... Why? And how can i sort the playlist after add-date on iPhone?

Casual Listener

Hi   Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song...   Why? And...

Beasty-Treeman

Casual Listener

610 Views

2 replies

0 likes

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Shuffling an artist's entire catalogue on iphone

Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Free for my iphone. Is this a premium feature because...

Regular

Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Fr...

robzim737

Community Legend

1520 Views

6 replies

0 likes

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Spotify app post to Facebook about only few artists.

Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?

Regular

Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?

Peter__

Community Legend

691 Views

2 replies

0 likes

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Spotify app won't post to Facebook

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on.I tried disconnecting Spotify from Facebook and connecting it again.I even tried the web player, but nothing of these work. Is it only me or everybody else? An...

Regular

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on. I tried disconnecting Spotify from Facebook and connecting it again. I even tried the web player, but n...

mahmoudfayed

Regular

1181 Views

5 replies

0 likes

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Spotify Premium not longer working, but i paid...

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an also deleted my offline playlists, which have gotten quite...

Casual Listener

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an als...

Mgroc

Casual Listener

1305 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Transition from starred tracks to My Music

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add my old starred collection into the new My Music col...

Newbie

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add ...

grindz145

Casual Listener

5332 Views

11 replies

11 likes

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  • 11 replies
  • 11 likes

Please help: I cannot Sync my iPhone 5c and Macbook Pro

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devices. Help me please...

Casual Listener

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devi...

flase

Casual Listener

736 Views

2 replies

0 likes

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iOS App Album sorting

Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to group the tracks by Album in the Artist view (+ possibility to play only on...

Regular

Some suggestions:   In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name.  As an Alternative, there could be an option to gr...

Peter__

Community Legend

1383 Views

4 replies

6 likes

  • 1383 Views
  • 4 replies
  • 6 likes

Shuffling album or playlist plays incorrect tracks and artists

Hi Can anyone assist with this issue I have with spotify mobile? Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from elsewhere after one or two songs. Initially, it will splice a song or two into rota...

Casual Listener

Hi   Can anyone assist with this issue I have with spotify mobile?    Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from else...

nonstopdigital

Roadie

3209 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Your Music Artists

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a certain way?

Newbie

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a...

user-removed

Not applicable

1866 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Scrolling "feature" bug

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playlists, most of the time it scrolls sideways to view ...

Newbie

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playl...

486 Views

0 replies

0 likes

  • 486 Views
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Solved!! Premium not working on iPhone and no roku

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program malfunctions I think that may only cause more prob...

Casual Listener

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program...

kbrooksc

Community Legend

1867 Views

3 replies

0 likes

Roku iPhone
  • 1867 Views
  • 3 replies
  • 0 likes

Cannot add songs to playlist if I don't have internet connection

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

Regular

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

Gurmukh

Regular

822 Views

2 replies

0 likes

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Mixed Albums not playing in correct order

Hey guys! 2 things..... 1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.... 2. Albums that are mixed such as Anjunabeats Vol. 10 IS in the correct order...

Music Fan

Hey guys!    2 things.....   1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.....

Peter__

Community Legend

1119 Views

4 replies

0 likes

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play queue ipad

Hi, I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem to find out how to get this working.

Newbie

Hi,   I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem ...

MichaelJerzak

Composer

571 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! No Spotify Premium @ iPhone

Hi, my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... Please help!! Rgrds

Casual Listener

Hi,   my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... 😕 Please help!!   Rgrds

Technopoly

Regular

1874 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes