Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44995 Views

45 replies

10 likes

  • 44995 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111243 Views

116 replies

13 likes

Other
  • 111243 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1889 Views

0 replies

0 likes

iOS
  • 1889 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302793 Views

62 replies

16 likes

  • 302793 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128662 Views

19 replies

38 likes

  • 128662 Views
  • 19 replies
  • 38 likes

Can't Queue music

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just skips to the next song in the playlist. This happe...

Newbie

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just...

valochelabrioch

Regular

1567 Views

1 replies

3 likes

error reporting
queue
queue management
  • 1567 Views
  • 1 replies
  • 3 likes

iPod Touch Still Does Not Play Spotify Songs

Hello. I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them using our iPad Air. I was told to do a reinstallation of t...

Newbie

Hello.  I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them u...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Ipod Touch does not install Spotify

Hi, Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices cancel or install. I press install hoping that it will instal...

Newbie

Hi,   Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices...

Peter__

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Preferiti

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero), mentre sul Mac ha smesso di sincronizzarsi da qu...

Casual Listener

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero...

ChiarettaP

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

My Music > Songs > "NO" Available Offline

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were just full albums which I no longer need since they ar...

Visitor

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were ju...

martenjacobs

Newbie

1536 Views

4 replies

5 likes

  • 1536 Views
  • 4 replies
  • 5 likes

Connecting problem on iPhone 4s

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime i Have opened the app today it just says Connectin...

Newbie

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime...

Peter__

Community Legend

684 Views

5 replies

0 likes

  • 684 Views
  • 5 replies
  • 0 likes

Spotify won't let me NOT sync local files.

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

Casual Listener

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

jeremygoh

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Laggy app experience on iPod Touch 4th Gen

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date. After spotify's last update the whole experience becomes unbearable. Skipping one song will work after 5-6 seconds of lag, but if I dare to skip 2-3 songs, the...

Regular

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date.    After spotify's last update the whole experience becomes unbearable. Skipping one song will...

jeremygoh

Community Legend

1454 Views

3 replies

1 likes

  • 1454 Views
  • 3 replies
  • 1 likes

can i play one song

I just downloaded the app and have a few questions - How do I play just one song when searching for music? When I have an album in the Albums section, how do I add it, or just certain songs, to my playlist? And if I have an album in my playlist, how ...

Casual Listener

I just downloaded the app and have a few questions -   How do I play just one song when searching for music?   When I have an album in the Albums section, how do I add it, or just c...

jeremygoh

Community Legend

5913 Views

6 replies

0 likes

  • 5913 Views
  • 6 replies
  • 0 likes

Black stripe on screen

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar.Thanks.I don't like this view.

Casual Listener

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar. Thanks. ...

jeremygoh

Community Legend

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

spotify app pauses music upon opening facebook app in ios7

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram. i understand that with IG's addition of videos, videos will play automati...

Casual Listener

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram.   i understan...

Peter__

Community Legend

2956 Views

2 replies

2 likes

  • 2956 Views
  • 2 replies
  • 2 likes

Solved!! [iOS App v1.0] Low resolution album cover

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the public.The only thing I found a bit annoying is that t...

Casual Listener

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the pub...

Novercalis

Casual Listener

1337 Views

2 replies

1 likes

  • 1337 Views
  • 2 replies
  • 1 likes

iPad App kann keine Playlists mehr offline speichern

In meiner iPad App fehlt der Button um Playlists offline zu speichern.Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

Regular

In meiner iPad App fehlt der Button um Playlists offline zu speichern. Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

Bombaer83

Regular

1172 Views

8 replies

0 likes

  • 1172 Views
  • 8 replies
  • 0 likes

Cannot be activated

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can't click once to enjoy my songs. And it's not like t...

Newbie

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can'...

Peter__

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Is there a way to select which local files I sync, instead of all of them?

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Casual Listener

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Peter__

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Inconsistent UI for Saved Music on Mobile for iOS

On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track. If I go to Your Music>Playlist and look at the same track, I don't see "Remove". See Screenshots below:

Roadie

On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track.  If I go to Your Music>Playlist and look at the same track, I don't see "Remove".  See Screenshot...

andedrunkard

Roadie

1461 Views

11 replies

0 likes

  • 1461 Views
  • 11 replies
  • 0 likes

How can I downgrade?

Please let me know if I can downgrade to the previous version for IOS: The main problems of the new version are: - The worst one: It makes the iPhone 4 freeze too often for too many seconds, even if it is the only app running. This is really annoying...

Casual Listener

Please let me know if I can downgrade to the previous version for IOS:   The main problems of the new version are:   - The worst one: It makes the iPhone 4 freeze too often for too ...

kbrooksc

Community Legend

1459 Views

1 replies

0 likes

  • 1459 Views
  • 1 replies
  • 0 likes

Solved!! Spotify always shuffles a playlist

Hello, i saved the Album Club Life Vol. 3 as a Playlist, which i found on the "explore" tab. now i have the problem that spotify won't play the tracks in a chronological order! i didn't hit shuffle or anything else, just the first track in the list..

Visitor

Hello, i saved the Album Club Life Vol. 3 as a Playlist, which i found on the "explore" tab. now i have the problem that spotify won't play the tracks in a chronological order! i didn't hit shuffle o...

Peter__

Community Legend

1937 Views

5 replies

0 likes

  • 1937 Views
  • 5 replies
  • 0 likes

All my playlists are no longer available offline??

I PAY SO I CAN HAVE MUSIC ANYTIME ANYWHERE. I went over my data syncing all my play lists. Then was finally happy I could turn off my data and play my saved playlists. And now my play lists are all still there but no longer synced!!! It's going to us...

Newbie

I PAY SO I CAN HAVE MUSIC ANYTIME ANYWHERE. I went over my data syncing all my play lists. Then was finally happy I could turn off my data and play my saved playlists. And now my play lists are all s...

kbrooksc

Community Legend

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

iPod Update 1.1.0.2549 Download Playlists

Hello, Ever since I updated my Spotify on my iPod touch, it will not download my playlists. I checked my storage and I have over 20GB available. Whenever I click edit and then the download button, or when I go into my Starred playlist (which is the o...

Casual Listener

Hello,   Ever since I updated my Spotify on my iPod touch, it will not download my playlists. I checked my storage and I have over 20GB available. Whenever I click edit and then the download...

JamesUWW

Casual Listener

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes