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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 79955 Views
  • 19 replies
  • 37 likes
  • 79955 Views
  • 19 replies
  • 37 likes

Latest iOS update is completely broken!

First it tells me I'm offline when on wifi. When I can get it to connect it freezes on the Browse screen. Seriously, Spotify, what is going on?! Now I can't use this at all!

  • Music Fan
  • First it tells me I'm offline when on wifi.   When I can get it to connect it freezes on the Browse screen.   Seriously, Spotify, what is going on?! Now I can't use this at all!
  • cyclinghfpilot
  • Music Fan
  • 429 Views
  • 2 replies
  • 0 likes
  • 429 Views
  • 2 replies
  • 0 likes

new update 4/2/14... everything is slow

I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my songs are downloaded. Not an internet problem. Never ...

  • Newbie
  • I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my so...
  • Archleaf
  • Newbie
  • 1849 Views
  • 7 replies
  • 5 likes
  • 1849 Views
  • 7 replies
  • 5 likes

Spotify is syncing downloads to local files

Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them) they are downloaded to Local Files instead. They still appea...

  • Gig Goer
  • Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them)...
  • manipulation
  • Gig Goer
  • 1140 Views
  • 2 replies
  • 0 likes
  • 1140 Views
  • 2 replies
  • 0 likes

Making facebook invisible to all friends so that i can still share with friends via spotify mobile

I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of facebook last week so that i could deactive FB, but t...

  • Gig Goer
  • I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of fa...
  • 456 Views
  • 0 replies
  • 1 likes
  • 456 Views
  • 0 replies
  • 1 likes

Why no star?!?

The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get added to the your music part. This fills it with 1...

  • Newbie
  • The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get...
  • 681 Views
  • 0 replies
  • 6 likes
  • Playlists
    star
  • 681 Views
  • 0 replies
  • 6 likes

double tracklisting bug (iphone)

Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem in the Spotify player for my mac, but on iphone the ...

  • Newbie
  • Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem...
  • 375 Views
  • 0 replies
  • 2 likes
  • 375 Views
  • 0 replies
  • 2 likes

iOS app switching between songs lags / crashing of app since last app update

Hi, I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and crashes frequently. Switching between songs is almost no possible. In t...

  • Regular
  • Hi,   I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and cr...
  • Yous
  • Regular
  • 1360 Views
  • 3 replies
  • 2 likes
  • 1360 Views
  • 3 replies
  • 2 likes

The new App is almost perfect!

The new Spotify App looks great and with the new function Your Music the App is almost perfect. Only there are a few thing missing in the app. 1. HOLD a song to pop-up the menu for adding a song to que. Now you have to touch the icon one the right of...

  • Newbie
  • The new Spotify App looks great and with the new function Your Music the App is almost perfect.  Only there are a few thing missing in the app.   1. HOLD a song to pop-up the menu ...
  • ajgray
  • Music Fan
  • 1672 Views
  • 10 replies
  • 1 likes
  • 1672 Views
  • 10 replies
  • 1 likes

Tracks disappearing after update - iphone 4S

Hi there I've been using Spotify with no probloem for several months until this latest update. I did have a problem where the album names in my Playlists didn't shoe, just the number of tracks. This now seems to be OK after several reinstalls. Howeve...

  • Regular
  • Hi there   I've been using Spotify with no probloem for several months until this latest update.   I did have a problem where the album names in my Playlists didn't shoe, just the n...
  • RichieP
  • Regular
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Navigating from current song to current Playlist not possible (iphone, ios7)

In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included. When the playlist is not saved yet. How to reproduce: Search for some playlist that is not saved yet ... Start Playi...

  • Newbie
  • In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included.  When the playlist is not saved yet.   How t...
  • 618 Views
  • 0 replies
  • 1 likes
  • 618 Views
  • 0 replies
  • 1 likes

Payment problems...

So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had already ended (25 days earlier) and now I can't sub...

  • Visitor
  • So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had ...
  • user-removed
  • Not applicable
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Can't sync iPod

So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become useless and become completely unable to sync to my iTu...

  • Newbie
  • So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become use...
  • Joe
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Re: Albums and Songs missing from ipad and android devices

I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views. In order to play these songs, i have to go to the playlist then search for t...

  • Casual Listener
  • I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views.  In order to play th...
  • Joe
  • Community Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

New Update, but I still can't sort playlist tracks in iOS

Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actually, the only issue I have with Spotify is lack of so...

  • Music Fan
  • Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actuall...
  • 856 Views
  • 0 replies
  • 3 likes
  • 856 Views
  • 0 replies
  • 3 likes

i cant sync from spotify to my iPod

Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !

  • Casual Listener
  • Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !
  • Pawszo
  • Casual Listener
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Back from Beats Music - And Confused. Help?

Hello, Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked out Spotify and saw that the features I wanted had been added....

  • Newbie
  • Hello,   Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked ...
  • sttevehere
  • Roadie
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Cannot add song to starred playlist directly on iPhone since latest upgrade

Hi, Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist. Is there any way of actually starring directly ? Many thanks, Elisa

  • Gig Goer
  • Hi,    Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist.    Is there any...
  • Joe
  • Community Legend
  • 933 Views
  • 3 replies
  • 0 likes
  • iphone 5
  • 933 Views
  • 3 replies
  • 0 likes

Please fix "your music" album tab

Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy flicking thorough album art and browsing our collection ...

  • Music Fan
  • Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy f...
  • 349 Views
  • 0 replies
  • 1 likes
  • 349 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Offline Mode - Does it still work when you add songs to Starred playlist?

I don't understand how to use the1 latest version of spotify. When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. I am greeted with a message that says 'Track Only Available On...

  • Newbie
  • I don't understand how to use the1 latest version of spotify.   When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. ...
  • kbrooksc
  • Community Legend
  • 838 Views
  • 1 replies
  • 0 likes
  • 838 Views
  • 1 replies
  • 0 likes

Spotify app crashed 4 times today

and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist when I had my playlist on shuffle play. I was going to...

  • Roadie
  • and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist whe...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes